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October 3, 2014

How To Get Exponentially Better Results

Posted by Sandeep Dadlani (View Profile | View All Posts) at 2:45 AM

Chances are you're not with a start-up company. You're not working out of your parents' garage. You most likely have a huge network to think about and it's filled with legacy technology.

Can big, established companies get the same kind of exponential growth that innovative start-ups do? You bet. That's one of the main messages I heard time and again this week during the annual Oracle OpenWorld event.

I had the honor of delivering the keynote address at the CIO Summit a couple days ago. I met an amazing amount of people from enterprises across all sectors. What they're focused on the most is making sure that their IT systems deliver the best results for their respective companies.

That becomes complicated when an enterprise is global in scope. Like I said at the address, a 30-year-old at a start-up can easily move all his operations to a cloud because there aren't too many things to move! But if you're a technology chief at a Fortune 500 company, you have a dizzying array of choices in front of you. That's why you need to work with the right IT partner.

There's an old saying that you should think globally but act locally about the issues that move you. In that same spirit, I urged my fellow CIOs to manage what I call a vital duality: renewing your core business AND disrupting the market. (And, perhaps, carving out a completely new market in the process.) In other words, think like a nimble start-up but also act to ensure that your company doesn't get bogged down by inefficient legacy systems.

One of the companies I have had the pleasure of working with is Family Dollar. They're a traditional business. A discount retailer. Their technology needs are much different than, say, a biotech firm with a number of promising treatments in the R&D pipeline. Yet, we at Infosys, work hard to deliver the same kind of high-tech partnership with a traditional retailer as we would with a biotech company. Because in both cases, the CIOs of the respective firms are focused on delivering value to their stakeholders.

Infosys has also helped the respected bank vault and financial services company Diebold make a dramatic technology transformation in the past few years. This company has built bank vaults for more than a century, yet it is now forging ahead into the next century with seamless IT systems and an impressive connection to its digital consumer base.

The best thing about Oracle OpenWorld is the chance to make so many face-to-face connections with partners and potential partners. I have enjoyed discussing with so many of them that no matter what kind of company they're from, they can expect exponentially better business results when their IT systems are the best they can be.

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