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January 7, 2013

Treating Employees Like Customers

Posted by Nandini S. (View Profile | View All Posts) at 6:15 AM

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A friend of mine is the chief operating officer of a prominent real estate organization. She often tells me how extensively the business had changed over the past three decades.

For her, one of the most noteworthy transformations is how her company views their employees. When she started at the company, people who interviewed for both middle management and leadership positions could generally be characterized as able to see themselves at the firm the rest of their careers. They would work their way up through the ranks, learn from the best colleagues, and retire with the knowledge that they and the company had grown together. It was a symbiotic relationship. The company thrived because of the hard work and innovation of its employees. They, in turn, succeeded because the organization provided them with the ideal framework from which to create better products, make new discoveries, or, in the case of a non-science sector, like real estate, forge more efficient and lasting relationships with clients.

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August 28, 2012

Infosys recognized as one of the Achievers 50 Most Engaged Workplaces™ in the United States

Posted by Nandini S. (View Profile | View All Posts) at 6:37 AM

This annual award recognizes top employers showcasing leadership and innovation in engaging their employees. At Infosys, we've always understood that these practices are not just good for employees but the bottom line for us people managers.

In fact, just last week, when I came by Nandita's article about how Human Resources leaders can equip the department to truly deliver business value, I was particularly drawn to her views around the HR manager's role in employee engagement through periods of change management.

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