Infosys Knowledge Services enables our clients to deliver on complex processes and monetize their data assets. Knowledge Services like Research, Analytics, Reporting and Legal Services can create multiplier impact to both the BPO and IT businesses. It is the third wave of outsourcing expected to grow to USD 17 billion. Infosys Knowledge Services blog is a platform to exchange thoughts, ideas and opinions with Infosys experts on Knowledge Services.

March 18, 2010

Wen the going gets tough..

The Sino-US bilateral ties reached a new low recently when the US Senate introduced a bill that aims to put pressure on China to let its currency appreciate. Some members of the US congress even threatened to impose duties on some of Chinese exports, if Beijing fails to revalue its currency. US lawmakers as well as economists argue that the Yuan is at least 20-40% undervalued and is thus affecting the competitiveness of US trade.

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February 24, 2010

Euro – a Greek tragedy

Dubai, as I said when the specter of default loomed large, was symptomatic of a bigger global problem of a sovereign debt crisis. Greece is symptomatic of the problem that the Eurozone (and, by default the Euro) currently faces. Success of Eurozone depended on strict internal discipline by the members. Problem was the different stages of economic growth in different countries. Fact is, many of those nations who aspired to be a member of the much avowed group of countries, did not really care for the discipline expected out of them. The problem was exacerbated by the fact that there was a uniform monetary policy across members as was the uniform deficit target. Sure France and Germany sent out wrong message by violating the deficit targets without inviting sanctions, thanks to the clout they enjoyed. The smaller economies thought that they would continue to enjoy the benefits of being a member without being disciplined. The credit fuelled growth enjoyed by them without the adequate checks and balances meant that, when the global environment turned around for the worst, they paid a heavy price for their lack of discipline. And they did not have ammunition to fight given the centralized policies.

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February 17, 2010

Euro and beyond

The fact that Greece has bluffed its way (namely fudging data to show strong balance sheet) to join the Eurozone is well known. However, as new skeletons tumbled out of the cupboard, it seemed that Goldman Sachs was its partner in crime. It helped Greece raise $1 billion of off-balance-sheet funding in 2002 through swap deals, something that the European Union regulators claim that they were absolutely unaware of. While corruption in the Greek public sector is well known (which, we Indians, can fully understand), their messy financial situation landed them in even greater trouble being part of the Eurozone, given the lack of independence of their monetary and, to a great extent, their fiscal policy.

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February 05, 2010

US unemployment – lower rate is a chimera

Picking up from where I left yesterday, the malaise seems to be deeper than what the bulls of the Q4’10 GDP number might want us to believe. First things first. Employers cut as much as 20,000 jobs, when the median market expectation was some positive job creation. It is also important to note that while the gain in November employment was revised up from 4,000 to 64,000, the revised December number showed the job loss plummeting from 85,000 to as much as 150,000 – more than erasing the gains in the previous month.

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February 04, 2010

US initial jobless claims – economy on a sticky wicket

The US economy is in a very sticky wicket indeed, notwithstanding the above expected growth recorded during Q4’09. The recovery is mainly technical as inventory draw down is coming to a close and the inventories have gone to such levels that some restocking is essential. Question is, will the inventory stocking finally lead to production cranking up and economy starting to move up? No, because the consumer sentiments are terribly scythed.

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February 01, 2010

Indian credit policy and stock market

As I have been mentioning over the last few months, the Indian stock markets were highly overvalued and not supported by economic fundamentals. It was quite clear that the run up was mainly driven by the deluge of external funds flowing into India. The events of the last few days, when the stocks took real beating as the fund flow dried up and even reversed (on the back of some stringent measures that the  US regulators are contemplating), finally exposed the fragile nature of the run up.

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January 22, 2010

Right-mixing Science and Art for better Decision Making

Decision making today is more oriented towards data, metrics, predictability models and controls. Risk department forecasts their numbers using heavy duty econometric models. Many of these models are based on absolute precision. Recall the phrase ‘show me the data’ before making any argument. The point is organizations are heavily depending on science today to run the business. We are not challenging science here; it is the way it is being used to make decisions. Why are we consistently getting our numbers wrong? Now there is news about China’s real estate bubble and rise in US foreclosures. Why we make wrong decisions based on certain system and do not learn from them? Why we go back to the same system after failing? Using sophisticated financial models, CEO’s make next quarter guidance only to get them wrong again and later get criticized for not delivering on their promise. 

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January 21, 2010

US economy - the last decade was a lost decade

As the 1st decade of the new millennium came to an end, the US has technically come out of one of the worst recessions since the great depression. At a relative level, this maybe one of the worst recessions ever recorded. The uniqueness of this recession lies in the fact that unlike the previous recessions, which mostly saw the inventory led boom bust cycle playing out, this recession saw the US financial system plunging to its nadir. And, being a system whose tentacles are spread all over the world, it pulled others into the vortex as well. For this, however, while a majority of the blame goes to the financial whizkids (a euphemism for thugs on the loose), the regulators also need to take a lot of blame for failing to take appropriate action at the opportune moment. Despite clear faults in the system, the runaway assets prices backed by the obscene expansion of the opaque derivative products, were used by the regulators to justify that as a success story of their own policy acumen. And, when the bubble burst, asset prices collapsed.

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January 18, 2010

Country Risk Analysis – A key to outperform others

We live in an unpredictable world, where change is seemingly constant. Businesses that are unable to anticipate and manage change will inevitably pay a price in losing out on competition, lost revenues, lost time, and lost investments. A proactive firm who would do its homework well would score over reactive firms who choose to take it as it comes. The ability to manage change is critical to success for every business in every location. Country Risk Analysis (CRA) enables businesses to anticipate change and taking measures to control it.

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