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Contract Management Outsourcing Bloopers III

Acknowledge receiving deliverables. Encourage your off shoring team by sending an e-mail a day telling them how important these contracts are. Make it interesting for them. They will never know the pain you went through working on a deal/negotiation and they will never know the inside story. I once got an e-mail from my client that I later shared with my team where she told me how she and her team didn't sleep for 3 days because they were trying to hammer out details of the liability clause of a particular agreement. She said that when they finally struck the deal, they were so pleased that she treated her staff to half a day off! Your vendor's team is not full of robots. They thrive on inspiration from their client as much as their project manager.

Posted by Pakhi Bagai on July 9, 2010 2:20 PM |

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