Infosys’ Learning Services help clients win with innovations in learning. We address enterprise learning needs in the Flat World with a comprehensive solution that combines traditional learning approaches with new models and technologies.
March 1, 2011
September 28, 2010
E-Learning- Is it a substitute?
June 30, 2010
Maximising Learning Usage Part 1
It is important to know your audience, their motivational factors, their cultural background and their personal interests to cater the same learning content in different style and flavour. For instance I always fall asleep reading books on history while same topic shown on TV captures my attention.
To talk about a real time scenario; my previous organisation had a customised Learning Management System(LMS); a great learning portal linking to online library, thousands of E-learnings, podcasts, videocasts, blogs and all of Web 2.0 aspects. Every quarter when we pulled reports, the statistic showed as predicted that Consulting service groups took the most advantage of this portal, followed by Audit, Tax and least being utilized by the Financial Services. The global report further showed that US, Mexico, Canada utilised these resources more than any other country. It was time to boost and motivate the UK employee to become avid learners. The strategies followed were the ten fold path listed below:-
1. Through Managers : - Tying the online learning content to Personal Development Plans
2. Through HR :- Making relevant resources as mandatory and to be part of compliance with HR policies
3. Through Challenges :- Assessments, Quizzes and Game based learning contents were part of weekly challengers on every Industry portals.
4. Through Rewards :- Motivating by rewarding with certificates/gift etc on course completions
5. Through Active Marketing: - Showcasing the Top ten books of the month, the new online resources, videos, podcast etc.
6. Through Promoting within Service Lines: - Each Service line had a learning curriculum where the online content was mapped, this gave a clear guidance to the learner on what learning was mapped for them. Similarly each Service lines and Industry learning portal had their own bookshelves mapped to online library.
7. Through Blended Learning: - Introducing online resources as prerequisite for classroom session or as good after read content.
8. Through Innovative technologies : - helping to enable learning portal to be accessed through company mobile.
9. Through Leadership : By introducing and re-introducing company's learning capabilities and resources during induction, orientation and other seminars and meetings.
10. Through Learning Community: - A learning network of blogs, wiki and profiles to spread learning across the organisation.
Do you think the measures above helped the statistic get better? Watch out for part 2 .
March 18, 2010
Choosing an eLearning Provider - Part 3
There are many eLearning providers to choose from. In an on-going set of FAQs, your decision-making process should include:
Q - Can the course be easily upgraded, edited, or modified?
The best e-learning solution is one that provides you the opportunity to make changes as needed. Industry standards can change at the drop of a hat, particularly when software or other technological progress is involved.
Continue reading "Choosing an eLearning Provider - Part 3" »
February 26, 2010
Choosing an eLearning Provider - Part 2
There are many eLearning providers to choose from. In an on-going set of FAQs, your decision-making process should include:
Q - Will the course be identical to your company's look and feel?
A - That depends on you. If you go with a boilerplate from the development application, there is some leeway in adding logos or changing color. However,
Continue reading "Choosing an eLearning Provider - Part 2" »
February 24, 2010
Choosing an eLearning Provider
There are many eLearning providers to choose from. In an on-going set of FAQs, your decision-making process should include:
Q - How does the eLearning solutions company approach course design?
A - As in all forms of education, the most effective Web-based courses are learner-focused.
Electronic Health Records (EHR)--Can the Infosys SEAL solution help with end user adoption?
The American Recovery and Reinvestment (ARRA) Act 2009 includes huge investments for the effective use of Healthcare Information Technology. Included in the legislation are significant provisions to encourage physicians, hospitals, and other providers to adopt and use electronic health records (EHR) to advance the delivery of healthcare. Can the Infosys SEAL solution help health care providers earn these incentives?
Training Needs Assessment
Training programs need to be continuously maintained to remain effective and targeted to the ever changing needs of the end-user population. To ensure long-term end user adoption and retention of a given program, an assessment of the training elements should be analyzed on a regular basis that aligns to the changing needs of the audience being targeted.
A straight forward methodology that I have used for a number of clients encompasses a gap analysis of multiple training elements to hone in on problematic areas in training and support. The approach consists of the following five phases:
1. Define - Define the scope and success criteria for the training program being assessed
2. Collect - Gather data points on training plans and content
3. Analyze - Analyze core applications and processes and audience/end-user population
4. Validate - Validate existing gaps in training and highlight missing training content/support
5. Recommend - Recommend training mitigation plan to address gaps
An important caveat to note here from an Infosys colleague, Ted Ross, is to use a smaller sub set of elements regarding a given program to analyze. The recommendation is not analyze all system application training programs or processes but a targeted sub-set of training events on a specific system application or sub-set of related processes. The logic of a targeted analysis is that the increases of data points dilute the identification of potential root causes of a given training issue and many times a single root cause is creating a problematic issue across multiple training programs.
The Tyranny of Competencies
How well has this system served us?
February 23, 2010
The Business Case for LMS at Small and Mid-size Companies
Most large companies can justify the business case for Learning Management Systems based on cost savings. By automating manual processes and, often, centralizing them, companies can take a big bite out of their administrative overhead.
But what happens in a small or mid-size company, when the headcount numbers aren’t large enough to generate enough savings to offset the investment in an LMS? We’ve run into this situation a number of times.
Continue reading "The Business Case for LMS at Small and Mid-size Companies" »
