Learning at the Edges
Even within the United States, service levels may vary dramatically between business units. Annual investment in learning at a company we recently studied ranged across business units from a low of $940 per employee to a high of $3,500. This same company discovered that it was committing 64 percent of all training days to new hires. The study was able to tie the lack of continuing education for experienced employees to declines in retention.
The overarching issue for corporations is availability and accessibility of learning. Companies need to reach the employees at the edges of the enterprise and to improve the volume of learning opportunities offered to everyone.
