The Livewire blog creates the forum for Infosys, Communication Service Providers and Media and Entertainment Companies to discuss and share insights on the key industry challenges, opportunities, trends and solutions.

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Real time charging and rating what's the future?

Real time charging and rating remains a challenge for Telco operating companies.  We see the need for software driven solutions to resolve these key challenges in a cost effective way. 

• The explosion in the amount of mobile data traffic. 

Our customers are seeing year on year growth in excess of 100% in the transactions carried on their networks.

• Bill-shock and policy management.  

Legislation changes and customer expectations mean that it's no longer acceptable to catch up with billable transactions at some point in the future.

• Telco 2.0 Business Models. 

Marketing departments must be able to monetize new services and compete with new entrants

We've been doing a lot of work around these areas and I have recently been running an evaluation of a newly developed solution.  The results I've seen are going to be a real eye opener for the industry.

We been able to examine the challenges of managing increasing volumes and complexity, including a rate plan with ten pricing dimensions, checking the linear scalability by tracking CPU utilization and response latency.  We've also tried to recreate real business scenarios, with both retail (large number of subscribers with a small number of transaction each) and wholesale (Small number of customer, high transaction volumes) as well as a single shared balance with large transactions all decrementing it.

We are going to encapsulate our findings and I'll be looking to start sharing on my next blog.

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