The Livewire blog creates the forum for Infosys, Communication Service Providers and Media and Entertainment Companies to discuss and share insights on the key industry challenges, opportunities, trends and solutions.

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January 31, 2011

Content & Advertisements - How do we offer convenience and at the same time pay back?

The very concept of home entertainment coupled with online media is in the grasp of a revolution.The growth of the Internet has not only increased the power of consumers, but it also allows users to access an unlimited amount of data and content at their leisure and according to their desire. Everyone knows that YouTube has been the king when it comes to video content, but as traditional programming continues to gravitate online, firms are seeking to establish themselves as the leader in that on-demand arena, by providing a combination of content and convenience to the users.

 

Apart from thriving on the content, the internet also awaits newer advertisements revenue models, particularly "Intelligent" advertising. "Intelligent" advertising is the capability to localize to a particular set of consumers for a specific type of business/organization/individual promotions.

 

Hulu was a pioneer in broadcasting content, and lots of it. But as time flies by, it is increasingly becoming clearer that content cannot alone garner success. And content through one channel will not. For example, the time being spent watching videos online is increasing at a breathtaking rate. Discontinuities in some parts of the value chain have provided and will keep providing attractive value creation opportunities.

 

There are several key trends that underscore this potential

 

  • Technology discontinuities across the value chain, creating opportunities (e.g. in TV, DTH capturing up to 30-40% of C&S households in 5 years and digital signage opening up dynamic advertising etc.
  • Regional media share of revenues and users increasing given increase in both quantity and quality of regional media. This trend rides on the fact that increase in consumption is mainly driven by growth in the middle level of pyramid where people are more likely to consume vernacular and regional media.
  • Decreasing costs of bandwidth and storage are removing the economic and practical barriers of having and distributing content for both content owners and consumers. Broadband is dramatically improving the user experience of watching streamed videos.
  • Increased penetration of internet leading to large market for internet oriented media opportunities. For a figure, the growth of broadband subscriber base in India in 2008 was almost 77 percent (Telecom Regulatory Authority of India (TRAI): The Indian Telecom Services Performances Indicators, April 2009) over the previous year.

 

These fundamental changes in the ways people access content are shifting mindsets to an "on-demand" mentality. People are becoming the programmers of their own personal television network, dictating what they want to watch and when they want to watch it. In recognizing this shift, two areas of opportunity come to mind.

 

  • Search/Navigation/Discovery of content. With so much content coming from so many different sources, the networks and cable channels are no longer the ones telling us what we "must see TV" is. Interesting content can now come from anywhere. However, more video options mean more videos to sort through to find something of interest. Convergence of platforms and media types only promises more complication.
  • New advertising models. As many people have predicted, TV advertisers will continue to see their 15 and 30 second commercials go increasingly unwatched. Brand advertisers, who spend the $60B a year on television advertising, will still need to find a way to reach their target consumers. The advertising budget of companies will increasingly go to new ad models that reach consumers in a more targeted and relevant way. And that's why I personally tend to believe that a disruptive advertising model is still to arrive.

 

Future Path:

 

There are already a few players who proclaim to be one-stop content distribution service providing immediate reach to a large, diverse and highly relevant audience for its content providers, who in turn receive full service content monetization through advertising, as well as reporting and metrics to view their content's performance. But a couple of things come to my mind which seem vastly underused.

 

  • Professional Video Publishing Platform. A simple-to-use, feature rich way to integrate interactive adverts into online video for both the self-serve and the enterprise markets. This service will enable publishers to manage, analyze and output online video and measure the effectiveness of their online campaign in addition to delivering brand engagement. Facebook is already doing it via user generated content, but somewhere the aspect of monetization is missing. Firms like Vdopia and Adetic provide professionally integrated platforms for setting up, analyzing and monetizing advertising for brands across platforms.
  • Video Blogging. A platform for video blogging which enables users to upload, embed and monetize their videos. 
     

Advertisement payment networks are plenty, but the dynamicity of this industry means that change is as fast as the time itself, and thereby a need for a robust and at the same time flexible system which integrates advertisements across internet, smart phones, IPTVs and all other platforms which pays back to the content user as well as the advertiser. After all, the question everybody would ask is, "What's there for me"?

 

Would be glad to hear supporting as well as counter views.

January 11, 2011

Mobile Malls - Digital Destinations of the (not too distant) Future

If there's one irresistible force of globalization it must be the growing swell of shopping malls. As consumers in the emerging world take wing, bigger and shinier is seen as better. With many of the world's largest malls now opening for business in China, India, Malaysia and elsewhere, we are witnessing a "malling of the world" at an unprecedented scale. Teen hangout or shopping mecca, multiplex haven or anchor store-ville, malls mean different things to different people--yet with an astonishing sameness around the world. Like them or dislike them, malls with their in-your-face consumerism and frustrating staggered escalators are here to stay.

Mash up the mall phenomenon and the mobile device (phone or pad of your choosing) with applications, brands, and even merchandise and some really interesting possibilities begin to emerge. Just as physical mall operators provide real estate, HVAC and utilities to retailers and brands who set up shop, mobile malls will offer brands and retailers the ability to reach out to consumers, create their own branded retailing zones, and offer a safe and secure shopping experience to consumers.

And who knows, this may even turn out to be the teen hangout of the future, where social applications converge on brands, each vying for the attentions of their target digital consumer.

Far fetched, you say? Not *that* far. Many of the business models and technology platforms are already in place. What we're talking about are new ways of assembling ecosystems around user behaviors, devices and services. App store today, mobile mall with brand zones tomorrow.

January 8, 2011

Brands and Mobile Applications

Ford Motors is doing it. So is Nestle. And HSBC.

It's happening in New York. In Detroit. And in Bangalore.

Marketers and brand managers have found a new medium they love. The mobile application has arrived as a marketing vehicle. Millions and millions served.

Why all the excitement? Why are hundreds of corporations building Droid and iPhone and Blackberry and Symbian applications that will run on every device you own?

The answer is simple. Mobile devices--mobile phones and tablets are intensely personal devices. They carry your social network, your memories, your thoughts and words. Your life in digital form. The crossing-over point between the real and virtual. They are ubiquitous. You carry yours with you everywhere.

Mobile applications give a brand a chance to breathe as part of your life, creating new and unprecendented real estate. It's not just about "inviting the consumer into your brand." The new game in town is for the brand to become part of the digital you.