On the Move is a Logistics Blog that provides a discussion forum in Logistics domain for industry experts and enthusiasts. Here they share their thoughts on current trends, issues, solutions, and ideas for the future of this dynamic business practice.

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January 31, 2011

Railroads - a status check

The railroads are the canary in the recession coal mine. The canary is starting to breathe a little easier as per volumes announced by the Association of American Railroads. Let's take stock.

2010 Carload Volume growth over 2009 was at 7.3% of 14.8 Million. 2010 Intermodal Volume growth was 14.2% of 11.3 Million containers/trailers.  132,284 railcars were placed back in service with 183,987 remaining in storage and 8,000 employees were added to a total of 155,042 at the end of 2010.  Expansion projects in the US largely focused on Intermodal with new double stack clearances on CSX and Norfolk Southern, along with expanded and new terminals on BNSF and Union Pacific.  The railroads are emphasizing service improvements, improved productivity, continuous improvement of fuel efficiency, and reducing their operating ratios.

Balancing Service Delivery and Operating Costs has always been an art form with some science, math, computers, and good intentions thrown in for good measure.  This is how it was up until 1990.  Then new computing power could support the flow of information required to communicate to customers and rail employees what the service delivery promise that was sold by shipment, information delivered to give clues, status, and support information to keep trains, terminals, crews, and financial information together to show performance and evaluate what to do in the future for CapEx and adjustment of schedules. In 2006 these systems and people handled more business than ever but not with improving service results.  The great recession of 2008 changed all of that and railroad managers attacked the problem by emphasizing service and increasing productivity.

With business coming back and some capacity expansion in place, the next 24 months will be a test of the new goals of the industry.  Railroad Service Strategy will get its biggest test ever as planning looks at "WHAT IF" situations, simulations test plans, and the railroads utilize their vast libraries of data to set course for the future.  The thing that is different in this planning cycle is the computing power in speed and accuracy is available to provide results to be trusted and utilized.  The slicing and dicing of data for a great presentation may look impressive but it must be used to guide the new service strategy.  A plan must be developed and supported by historical and daily data to move from "WHAT IF?" to "WHAT NOW?"  The "WHAT NOW?" will provide information, instructions, volume flows, and help, to dispatchers, terminals, managers, and employees on a real time basis.  This "WHAT NOW" will be based on balancing service, network flow, costs to plan and execute what is going to happen in say the next 4 hours so assignments and instructions can be issued for action.

Why is this important to the Railroad Industry?  A generational change in personnel is going to happen and new people are going to be moving into jobs requiring decisions and actions.  Capacity will be reduced as traffic volume grows with the recovering economy adding more pressure to be productive and control costs.  As more intermodal traffic comes, service demands increase because you are moving more time sensitive traffic.  As the US population grows demand will grow for consumer goods, electrical generation, automobiles, and building materials which the railroads are the best alternative for hauling the weight and bulk at economic prices and lowest carbon footprint. 

For the railroads the question is-Are you ready to determine the answers to WHAT IF? And WHAT NOW?

January 18, 2011

Railroads - Mobility for Agility

With the ever changing and increasing demands from consumer groups, businesses are now required to make the relevant data accessible beyond the normal confined areas of fixed infrastructure. With "on-the-go" becoming the trend of the normal ecosystem, there is now a growing trend to empower the workforce across the board by making data accessible on the move. Herein lays the concept of "Enterprise Mobility" which allows extension of enterprise systems to the workforce on move. Such mobility helps enterprises improve productivity, enhance revenue by improved customer experience and overall enhances the brand value and customer loyalty.

For an effective and efficient connectivity of the workforce some key factors needs to be considered such as -
•  Security for the wireless networks
•  Network Coverage and Reliability
•  Scalability and futuristic approach
•  Multi channel integration
•  Data entry redundancy
•  Cost of infrastructure upgrade and maintainability
 
Mobile solutions present numerous opportunities in context of railroads. A wide spectrum of business areas can be tapped into for deploying mobile solutions such as -

•  Operations - With data available real time the scheduling and planning operations can be greatly improved. Any delays or dwell time information can be quickly communicated and needful actions can be implemented.
•  PTC - With the new FRA mandate for Positive Train control, it is highly imperative to make the operational data available real time for the workforce on field to ensure all regulatory compliance needs are met. 
•  Cost reduction - Accurate availability of supply and demand data of the equipment could help go a long way in cost reduction by balancing the excess at one location to shortage at other. With accurate demand information available the unwanted trips of the equipment to different locations can be avoided thus leading to fuel savings.
•  Enterprise Asset management - Mobility based solutions for enterprise wide asset tracking helps in better control and improved planning.
•  Customer interface - Enterprise applications can be made available on various devices such as smart phones which allow customers easier access to required data and helps speed up work.


While there are numerous challenges to make the entire workforce fully mobile, a planned enterprise wide strategy helps to meet the mobility objectives. Herein Infosys is well placed to help clients to enable their workforce. Infosys has a specialized mobility practice which focuses to deliver best in class mobility solutions and services. Clients can leverage Infosys expertise for an enterprise wide strategy formulation, Business Process Transformation through Wireless, infrastructure design and technology migration.

 

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