Analyst, IHC and Enterprise Change, Infosys Consulting
Alex has more than one year of experience as an analyst and several years of teaching practice. Based in
Chicago, USA, he has been working on engagements with several large insurance firms.
His studies in decision science allow him to analyze the dynamics of groups, and effectively communicate
risks to maximize their comprehension. In his blog posts, Alex will discuss the comparisons between adult and child
Senior Consultant, Enterprise Digital, Financial Services, Infosys
With over nine years of experience, Amanda is a new recruit at Infosys and serves as a Senior Consultant.
She currently deals with design thinking,
mergers and acquisitions, and integration planning. She looks forward to facilitate key reformations and innovations in the
Amanda has successfully conducted extensive research within financial services and is currently working on
a mortgage portal prototype. As part of her
training, she has completed three design thinking rapid prototype projects.
In her blog posts, Amanda will pen down her insights on design thinking, financial services, and enterprise
Senior Principal, Infosys Consulting, Infosys
Based in Edison, New Jersey, Mr. Bhattacharyya has over 15 years of consulting experience in the areas of
customer relationship management and supply
chain process improvement services, handling sales, solutions, and delivery responsibilities. He has been in advisory lead
role, handling customer experience and
digital strategy for Fortune 500 companies.
He currently serves as the Senior Principal, Management Consulting Services. Known as a thought leader in
digital strategy, cloud based services, and
new business models, he has worked with Infosys for more than a year. Skilled in visionary leadership and creative
solutions, Mr. Bhattacharyya has expertly delivered
sales, marketing and service process, and directs operations improvements. He is a thought leader for new business model
and everything as a service model.
In his blog posts, Mr. Bhattacharyya will share a seasoned expert’s view on Internet of Things, Internet of
Everything, digital strategy, new business
model, and digital supply chain.
Principal ECS - Enterprise Change, Infosys Consulting
Ann is a principle consultant in the Enterprise Change practice and has accumulated a wealth of experience
working across several industries,
including services, energy, retail, and media.
At Infosys, she has led multiple Enterprise Change executions on full-lifecycle ERP programs as well as
global SharePoint programs.
Prior to joining the firm, Ann worked at a US$16 billion global confectionery manufacturer for 14+ years.
Her diverse role involved consulting with
diverse stakeholder groups to implement three SAP projects and driving SAP business process improvement. She notably
developed change management strategies, readiness
plans, communications roadmaps, and training programs as part of PMO for complex global SAP reimplementation for 35 business
Ann is a PROSCI certified Change Manager and is known for delivering bottom-line business results. She brings a tactical,
pragmatic approach to organizational
design, process improvement and enterprise change.
Senior Principal – Strategy, Infosys Consulting,
Ash has more than 17 years of industry experience working in the sales and marketing division
multinationals and startups.
At Infosys, he has led multiple programs in sales, and marketing planning and execution for
clients in credit
reporting, information services, retail banking, and financial services. He has consulted with clients on new
market entry, business
model definition, customer segmentation, business planning, and execution for both traditional and emerging
A certified Infosys Value Realization Methodology (VRM™) expert, Ash will blog on business
value derived from
emerging social trends, customer experience, and marketing strategy.
Senior Consultant, Infosys Consulting, Infosys
Ajit has over 12 years of experience of creating successful solutions in the learning and training domain
across industry verticals. He has strong
domain knowledge and a global outlook with an experience of working with globally dispersed teams for training content
strategy, creation, and training deployment.
Ajit has designed and provided organizational transformation and learning solutions to clients in the
energy and communications verticals. He has a
bachelor’s degree in electrical engineering from the University of Pune and has also earned an executive master’s degree in
business administration from Institute of
Management Education, Pune.
Ajit will primarily blog on training, learning and organizational transformation, training rollouts, and
training content development as it happens in
today’s IT environments.
Consultant – Business Consulting, Manufacturing, Infosys
Bappaditya Roy has close to seven years of professional experience. A consultant in the MCS team, he leads
engagements with global manufacturing
clients and works in the areas of analytics, SCM, asset management, and program management.
In his current role, Bappaditya leads program management for a global software leader and has been
instrumental in process innovation methods for
various engagements. He has worked as a consultant with global clients across US and Asia-Pacific (APAC) in supply chain,
analytics and reporting. He also engages in
building and marketing Infosys consulting best practices across the unit.
Prior to this, Bappaditya managed online marketing activities for the consulting and systems integration
unit (C&SI), and was instrumental in running
Infosys blogs, leading social media activities, channel optimization, brand campaigns, and analyst relations. He has also
notably managed partner events like SAPPHIRE
and Oracle OpenWorld.
In his blog posts, Bappaditya will share a seasoned practitioner’s views on management consulting, supply chain, use of
advanced analytics in manufacturing
business, and analytics in social media and marketing.
Analyst, Infosys Consulting, Infosys
Based in Chicago, USA, Charlie is an Analyst working in the Enterprise Digital and Financial services
practice. With over a year of experience, he
has successfully completed the Enterprise Digital Transformation training through the NATM training program.
Along with his expertise in senior housing, Charlie is skilled at headhunting for growth- stage technology
companies. He was extensively involved in
sales and marketing for a real estate investment bank. Charlie has a bachelor’s degree in public policy studies from the
University of Chicago.
In this blog, he will share his insights and perspectives on the dynamics of strategy consulting,
enterprise digital, and design thinking.
Senior Consultant, Infosys Consulting, Infosys
Proficient in wealth management, Constantine has nine years of experience and works as a Senior
Consultant. He has progressively delivered value, by
capitalizing his aptitude in client relationship management, investment analysis, and retirement analysis.
Constantine similarly has skills in asset management, alternative investments, KYC (know your customer),
brokerage industry, and retail banking.
Presently located in New York, USA, his blog posts will reflect a doyen’s attitude on the progressing
abilities in strategy consulting, enterprise
digital, and design thinking.
Principal Technology Architect, Digital Transformation – Energy,
Services – EMEA, Infosys
Christian has 16 years of experience in Online, eBusiness, and Enterprise Content
As a Principal Technology Architect for Digital Transformation, Christian is responsible for
online solutions to customers in Europe – enabling them to leverage the benefits of a global delivery model and
helping them improve
time-to-market and operational efficiency.
Christian will blog on Digital Consumer, Digital Commerce, Cross-Channel and Multi-Channel,
User Experience, and
Senior Associate – Organizational Transformation, Infosys Consulting, Infosys
David Welch has over 20 years experience in the learning & development profession, with a history of accomplishments in
learning strategy, curriculum design, courseware development, and team leadership. He has experience in providing oversight
of training development efforts offshore while managing dynamic client demands and challenging stakeholder relationships
onsite. David has a keen interest in the “human revolution” that is being enabled by the convergence of people and
technology, and which is playing out in innovative practices such as social learning, game-based learning, and digital
Senior Principal, Business Consulting (SFDC), Infosys Consulting,
Dwarakesh has close to 20 years of experience, and specializes in CRM / PRM related management, strategy, and technology
consulting. He has enabled clients across
multiple industry verticals, to achieve business process transformation in their sales, service, and marketing functions by
delivering cloud-based solutions such as
Salesforce.com and Oracle / Siebel CRM on demand.
Dwarakesh has successfully delivered business assessment and SFDC implementation roadmap, for an integrated
channel partner program at a leading hi-
tech firm that specializes in tracking technology and solutions.
He is responsible for an event management solution built on Force.com platform and Salesforce communities
across multiple geographies, at the world's
largest and most diverse healthcare company. In addition, Dwarakesh has delivered PRM go-to-market offering using Salesforce
Partner Communities, and has authored a
whitepaper - ‘Migrating from Salesforce Partner Portal to Communities’.
In his blog posts, he will share seasoned views on business consulting in manufacturing hi-tech domain, customer
experience in sales / service clouds of SaaS
implementations, and products of CRM / PRM application vendors - such as Salesforce.com and Oracle.
Business Analyst, Enterprise Digital, Infosys Consulting, Infosys
Ellie joined Infosys Consulting in Chicago in 2014, after completing her Bachelor’s degree in Health
Sciences and Sociology at Rice University. As a digital technology business analyst, she has gained project experience in
customer experience mapping and optimization, process definition and improvement, Salesforce partner relationship management
(PRM) implementation, JIRA agile project management, and product master data management across retail and high-tech
Ellie is also well-versed in omni-channel transformation, e-commerce web design, digital marketing, and communications
She will be blogging about her experiences and observations as a relatively new consultant navigating the intersections
between business and technology.
Analyst, Infosys Consulting, Infosys
Emily is the new kid on the block. She holds a Bachelor of Arts (BA) Degree in community health, with an emphasis in health
policy analysis and economics. While
pursuing her degree, she specialized in identifying stakeholders, and predicted the consequences of policy decisions across
stakeholder groups. Moreover, Emily has
also conducted noteworthy primary and secondary research in this capacity.
Presently based in New York, USA, she works as an analyst at the Life Sciences practice.
Emily aims to deliver value to organizations, by investing her creative and analytic problem solving
Her blog posts will center on the emergent capacities - in enterprise digital, design thinking, strategy, and
Principal – Enterprise Change Consulting and Systems Integration, Infosys
Erica is a Principal Consultant in the Enterprise Change practice at Infosys. She applies her vast experience in human
behavior, motivation, and leadership principles
to work with leading clients.
Prior to joining Infosys, Erica held internal leadership roles in organizational effectiveness and
organizational development at Pepsi and Monster,
where she was instrumental in driving change throughout the enterprise that resulted from strategic initiatives,
acquisitions, technology systems, and culture
Erica holds a Ph.D. in industrial and organizational psychology. She has spent the most part of her career
in human capital consulting where she was
responsible for driving integrated talent management solutions, coaching executives, and partnering with leadership teams to
shape their organizations’ culture and
Senior Consultant – Enterprise Change, Infosys Consulting
Karen has more than 15 years of extensive experience in journalism and communication. She has previously
worked as the Communications Director at one of the nation’s largest state-run child welfare agencies and as a reporter for
The Associated Press.
Her project work has covered leadership on the communications teams at a global safety certification
provider, one of world’s largest energy companies and the nation’s leading freight rail carrier.
Karen brings along a reporter’s curiosity and a knack for storytelling, effectively contributing to change management.
She believes that a well-told story has the power to change the world.
Analyst, ECS and Enterprise Change, Infosys Consulting
Katherine has a four-year background in psychological research and nearly two years of experience as a
business analyst in Infosys. Currently based in Houston, Texas, she primarily works on change management and training-
related engagements for oil and gas companies.
Katherine recently developed a training content module for an enterprise resource planning (ERP)
transformation at a major offshore helicopter transport services company. She leads an internal professional development and
training group that provides junior consultants opportunities to develop their professional skills.
In her blog posts, Katherine plans to explore the psychology of change and its impact on the morale and productivity on
individuals and the workplace.
Consultant Energy, Utilities, Communications and Services, Enterprise Change,
Katherine has five years of consulting experience, and works in the Enterprise Change practice. She has
operational knowledge across several industries, including pipeline, retail, and environmental services.
Katherine has worked on multi-national enterprise resource planning (ERP) technology adoption projects,
procure-to-pay projects (PTPs), peer-to-peer (P2P), and onboard computing system program (OCS).
At Infosys, her project work includes serving as a communications lead on two full-cycle projects, and developing
training for a short-term SAP project.
Katherine’s blog posts will share insights on - different ways to deliver communications.
Analyst, Infosys Consulting, Infosys
Kristen serves as an Analyst and her primary focus is on change management related engagements. She has been a part
of the Infosys family since February 2015. Kristen’s strong marketing background and engagement skills have enabled her to develop
an expertise in communication production. She has produced and / or edited over 12 videos, developed, and maintained her project’s
SharePoint and jam sites. Kristen has created several key visuals. In addition, she has co-developed a communication approach, which
was taught during an internal learning session.
Kristen is a Dallas, Texas native. She has earned her Bachelor of Business Administration degree in marketing from
Southern Methodist University.
In her blog posts, Kristen will make a case for video communications and explain the video production process in detail.
Associate Partner – SAP Technology, Management Consultant Services, Infosys
Harald has over 20 years of professional experience with specialization in SAP technology and strategy, and
in the areas of SAP architecture,
infrastructure, development, business intelligence, and SAP HCM.
Harald joined Infosys in 2015 and is a SAP HANA Practice Leader with a focus on SAP HANA platform
capabilities, infrastructure, and cloud. He helps
clients realize the value of technology as a strategic asset to run, grow, and transform the business as well as gain
At Infosys, Harald is responsible for SAP technology strategy and architecture for the world’s largest SAP
HANA deployment for a manufacturing client.
Currently, he is helping our largest clients make the transition to the SAP HANA platform in the capacity of a technology
adviser and project manager.
Harald will chiefly blog on topics related to SAP technology.
Senior Associate – Energy, Utilities, Communications and Services
practice, Infosys Consulting, Infosys
Himanshu Agarwal has more than 10 years’ experience in the mobile value-added services sector, specializing in
content syndication, Internet media, interactive distance learning and e-learning. In his current role, he
works with clients in the
communications and media and entertainment industries, helping them create strategies for developing and
launching new digital
products and services. Among his focus areas are consumer lifestyles, persona development, digital marketing,
and retailing and marketing ecosystem strategies.
Before joining Infosys, Himanshu worked in sales and business development in the product and IT
service and solution
provider industries; leading both domestic and global pursuits. He will blog on customer experience as it
applies to the
communications, media and entertainment, and mobile value-added products and services markets.
Vice President and Managing Partner, Infosys Consulting
With over three decades of experience, Holly Benson is an expert in Infosys Consulting. She founded the Infosys Organizational
Transformation practice in 2005.
With an initial background in petroleum exploration, Holly took a keen interest in strategy, leadership, and
organizational change while working with a major international oil company. After helping the oil major set up groundbreaking global
shared services and outsourcing models in the mid ’90s, she entered the world of consulting. She has helped global clients in areas
such as change management, shared services and outsourcing, technology-enabled business transformation, and MA&D. She describes her
current research interests as the ‘future of work’ and the ‘agile enterprise’ that probes people and organizational implications of
changing business models.
Principal, Management Consulting, Infosys
With more than 12 years of experience, Inder has led several business transformation initiatives at
Some of his achievements feature prominently in the areas of business process reengineering
(BPR), customer operations, and digital asset management (DAM). Inder is a certified expert in Infosys Value
Realization Methodology (VRM™). A philosophical bent of mind has also helped Inder strike a balance between
specificity and generalization.
Harnessing his know-how, Inder will blog on continuous improvement, business process management, and
Value Analytics Leader, Infosys Consulting, Infosys
A 20-year management
consulting industry veteran, Jack specializes in best practices, tools, and training to help
organizations realize more value from major IT-enabled investments. He is a charter member of Infosys’ global
thought leadership group.
Jack has authored and published ‘Making Technology Investments Profitable: ROI Roadmap from
Business Case to Value
Realization’– a top selling book that has been sold in over 40 countries. He is also a certified Infosys Value
Jack will blog on value realization methods as a powerful management practice.
Principal, Financial Services and Insurance, Infosys
more than 20 years of experience in management consulting and business execution.
At Infosys, he is currently working on lead acquisition and social contact management
systems.He is proficient in
online acquisition and process mapping, quantification, and improvement of new business. James has led several
value track engagements
for Infosys clients and is a certified Infosys Value Realization Methodology (VRM™) expert.
James will blog on customer relationship management (CRM), eCRM, and Social CRM, in addition to
transformation, and vendor selection.
Partner, Manufacturing, Infosys Consulting, Infosys
has more than 20 years of consulting experience and is a managing partner for high-tech and manufacturing
consulting services. His organization
combines consulting, engineering, technology and intellectual property, and he has led several transformations
in product innovation and lifecycle
management. In addition, he has anchored strategy and supply chain programs in high technology, software,
discrete manufacturing and consumer goods.
He is a Lean Six Sigma Master Black Belt and an engineer by profession.
Jeff will blog on product development, portfolio management, value realization, product
introduction and analytics.
Senior Consultant, Enterprise Change, Infosys Consulting,
Jessica is a Senior Consultant at the Infosys Enterprise Change practice.
Currently, she is part of the Energy,
Services, and Communications vertical; and is leading change management for a global SharePoint platform upgrade at a major
oil and gas company.
She joined Infosys in 2014 after earning her master’s degree in business administration at Rice
As a former marketing consultant and financial advisor, Jessica has experience in various areas, including online
marketing, business analytics, social media,
market research, business strategy, and talent management.
Jessica will blog on change management, business readiness, client relationship management, and communications.
Senior Consultant, Enterprise Change, Infosys Infosys Consulting
Julia has over 13 years of experience in management consulting and business execution.
At Infosys, she is currently responsible for managing the transition of development, quality assurance (QA)
and support services over to Infosys
resources. This is a part of a major win at one of our largest high-tech manufacturing clients. Once the transition has been
successfully completed, she will be part
of the team that will assist this client with a large-scale Agile transformation. Before this project, she served as the
communications lead on the largest quarterly
release – a part of a series of releases – of a finance capability transformation for the same client.
Julia earned a Master of Business Administration degree from Rice University’s Jones Graduate School of Business.
In her blog posts, she will share her perspective on change management strategies for transforming IT organizations from
Waterfall to Agile.
Associate Consultant, Life Sciences, Infosys
Dr. Kavya Gupta has seven months of experience at Infosys, and is responsible for providing clinical
trials and high quality value-adding consulting solutions for global life sciences corporations.
She is an MBA from NMIMS in pharmaceutical management and is a registered dentist with the Dental Council
of India. As a dentist, Kavya has been part of many large-scale medical camps such as Rahat and the Lifeline Express
She will be blogging on the processes in the pharmaceutical industry and healthcare, and patient-safety data management
for life science corporations.
Principal - Enterprise Change Practice
As a Principal in our Enterprise Change practice and a former public relations executive, Kelly
specializes in helping clients promote new ideas,
navigate crises, and shape public opinion. She is currently part of the Insurance, Healthcare and Life Sciences vertical and
has served in a wide variety of
industries, including energy, healthcare, government, retail, and telecom.
Kelly is known for her strategic approach and has led teams to numerous awards for excellence in global
communication planning and execution. After
earning a master’s degree in business administration in 2005, she joined a leading management consulting firm and began
expanding her communications skill set into the
broader domain of organizational change management. She joined Infosys in 2010.
Principal, Infosys Consulting, Infosys
Mahesh has more than
14 years of experience working for multinationals and startups in financial services,
information services, and manufacturing.
At Infosys, he has consulted on business transformation, value realization, pricing,
profitability analysis, growth
strategy assessments, innovation assessments, and operational risk management.
A certified Infosys Value Realization Methodology (VRM™) expert, Mahesh will blog on value-
enabled decision making
and how value realization methods can facilitate better business planning.
Practice Lead, Infosys Consulting & Consulting and
Systems Integration, Infosys
Manoj has more than 12 years of experience leading large analytics-based projects in the IT industry.
At Infosys, he implemented an enterprise model risk validation framework for a major U.S. bank
and was responsible
for providing reliability analytics
services to an U.S. airline manufacturer. Manoj has also provided analytical services to Fortune 100 firms for
several years in
multiple areas of the business –
including worldwide general procurement, manufacturing quality, credit risk, market risk, operations risk,
Manoj will be blogging on how to drive value through analytics.
Partner – Retail, CPG, Logistics, and Life Sciences, Infosys Consulting, Infosys
Michael is a 25+year veteran of IT, consulting, and outsourcing with his primary area of domain expertise in
organizational change management,
learning management, knowledge management and HR services. Michael is a partner leading the Organizational
Transformation Practice for retail, CPG,
logistics and life sciences. He helps clients align people, processes and technologies to drive individual and
Michael and his team will be blog on topics such as organizational transformation,
organizational change management, mobile and
social learning, and learning technologies.
Principal Consultant, Finance — India Consulting and System Integrator
Mukesh Kumar Gupta is responsible for finance control and performance monitoring, budgeting and working
capital control, strategy and execution, and cost management. Up-and-coming sectors as well as non-banking financial
companies are his focus areas.
Finance and strategy is the key point of his writing.
Principal – Business Consulting, Financial Services, Infosys
Nandhakumar’s 20-year career spans insurance and consulting across 10 countries.
During his 10 years spent with Infosys, he was responsible for leading the offshore consulting team. He has
also donned multiple hats, including that
of management consultant, program manager, process consultant, across different geographies.
Nandhakumar will chiefly blog on insurance, analytics, and management consulting.
Principal – Business Consulting, Infosys Consulting, Infosys
Nisrine has over eight years’ experience in digital marketing, global advertising and marketing
communications across industry
verticals. She has strong global experience and deep domain knowledge combined with keen customer insights.
Nisrine is responsible for providing digital marketing and multi-channel integration solutions across
industry verticals. Her client work includes developing a strategic digital roadmap for a leading automobile brand,
conducting a gap
analysis for a top tier European retailer, creating a social media strategy for a U.S. non-profit foundation and a tablet
content channel production for a major pharmaceutical firm. Nisrine is a Motorola-certified Digital Six Sigma
Nisrine will blog on digital transformation and multi-channel marketing.
Senior Consultant – Manufacturing and Hi-Tech, Infosys Consulting, Infosys
Oleg has over seven years of experience in digital transformation, mobility, and new product development. He has
successfully delivered projects related to
collaboration, knowledge management, and digital commerce and has developed expertise in transforming business processes
within a variety of environments.
Oleg has earned his MBA from Chicago Booth School of Business and a master’s degree in telecommunications from DePaul
University. He has worked in
telecommunications, mobile devices, retail, and financial services industries.
Oleg will blog on the theme – enterprise digital transformation.
Consultant ECS, Enterprise Change, Infosys Consulting
Phillip has 16 years of experience training people in a variety of industries on many technologies.
At Infosys, he is a consultant in the Enterprise Change practice and has led training in multiple enterprise change
programs. He has trained end-users and
trainers all over the US. He has also imparted training to clients in Oman, Brazil, Trinidad and Tobago, and Indonesia on a
large global training project.
Before Infosys, Phillip worked with several training corporations where he has taught thousands of people – from a
beginner level to advanced technical
certifications. He has been effective in securing extended training contracts as the pilot instructor. In 2010, he was
recognized as one of the top 50 instructors
worldwide based on customer ratings. Phillip is a certified instructor for Microsoft and CompTIA.
In his blog, Phillip will share insights on training techniques, Microsoft Office tricks, and the English grammar.
Analyst, Infosys Consulting, Infosys
Based in New York, USA, Phyu-Sin currently works as an Analyst who brings deep knowledge of industries such as enterprise
digital and retail, CPG, and logistics.
With over a year of experience, she has previously served as a sales lead in women’s retail, worked as a marketing
intern for niche luxury products, and
spearheaded marketing and social media campaigns for publications, and brands.
Phyu-Sin has earned a Bachelor of Arts degree in international relations and economics from Mount Holyoke College.
Her blog posts will be a reflection of her ideas and insights on topics such as strategy consulting, enterprise digital,
and design thinking.
Program Manager – Retail, CPG, Logistics, and Life Sciences (RCL), Infosys
Ranjan has over 16 years of IT experience and successfully leads a large cross-functional team for a business
transformation program. He has
significant exposure in areas such as engagement management, business development, program management and delivery.
He has led several global programs in domains such as express logistics, liner shipping, and consumer goods across
continents. He has also
provided consultations for clients around new product launch, organizational change management, and information systems
Ranjan’s interest areas include program inception, governance, program tracking, organizational change management and
rollout. He will be
blogging on these aspects of program management.
Senior Practice Lead, Strategic Insights, Infosys Consulting, Infosys
Rajarshi has more than 12 years' experience in economic research, statistical and econometric
analysis. Currently he is a Senior
Practice Lead at Infosys and has been associated with the company for almost 8 years. For the past three years,
Rajarshi has been heading research
for an investment banking client.
Prior to Infosys he headed the emerging markets desk at India's only foreign trade facilitating
bank, enabling the bank to take
commercial decisions in those regions. He also had brief stints with the country's largest financial industry
association and at United Nations
Rajarshi's primary area of research is emerging markets but his interests also lie in
international trade, flow of funds, monetary
policy, and country risk.
He will blog on economic issues and developments in the global economy.
Senior Principal – Business Consulting, Infosys
Rajib is a Senior Principal in the Management Consulting business unit, and has more than 18 years of
industry operations and consulting experience.
As India Consulting leader, his current responsibilities span across clients, service offerings, innovation, and world-class
talents for growth.
Rajib is also responsible for next-generation ‘Strategic Insights’ market offerings built on a blend of
consulting methods, market research, and
statistical science. His expertise in diverse areas such as supply chain, sourcing and procurement, digital copy (software)
value chain, analytics; and an in-depth
understanding of technologies such as SAP and Oracle, comes from multiple business transformations that he has led for
global OEMs. He also champions GDM Consulting
and Value Realization (VRM™) within Infosys.
Rajib will share his insights on supply chain, sourcing and procurement, software value chain, business
analytics, global business services (GBS), and
globally integrated capabilities (GIC).
Practice Lead, Digital Innovation and Customer Experience, Infosys
Ravi Prasad has over a decade of experience in business consulting and technology strategy. He is a
subject matter expert on digital innovation and
customer experience strategy with a specialized focus on the connected consumer. His work includes building connected car
strategy for large insurance firms,
monetization strategy leveraging telematics ecosystem, and design consulting for product innovation.
In his blogs, Ravi Prasad will provide experienced insights on topics such as accelerated innovation
factories, Internet of Things, and digital
channel optimization for cross- / up-sell and customer experience.
Senior Principal, Consulting and Systems Integration, Financial
Services and Insurance, Infosys
Richard has 17 years of experience in the IT industry.
As a Principal for Consulting and Systems Integration, Richard specializes in retail financial
services and public-
facing portals. He is also responsible for leading the Infosys team on a Flagship Engagement Delivering
Programme for a large UK
Richard will blog on Retail Financial Services as well as Corporate and Governmental
Senior Principal, Digital Transformation, Consulting and Systems
Ballantine has spent over 15 years at the forefront of digital industry, of which 2 years were spent with
Infosys. He is an expert on customer experience and is a much sought-after speaker at international conferences
around this theme. He
has also blogged extensively on customer experience.
Beginning his career in military ergonomics, Rob went on to apply user- centered design to
online banking and
commerce systems, which have now come to be regarded as standards for design and usability. His experience
includes senior positions
in global enterprises and digital agencies.
As a Principal Consultant, Rob is responsible for delivering specialty expertise in customer
wealth management as well as digital marketing.
Rob will blog on Customer Experience, Banking, Wealth Management and Digital Marketing.
Change Management, Training Principal, Infosys
Roberto has more than 20 years of experience as a consultant, and 12 years of involvement in change management and
training. As a training lead, he has skills in training development and execution, organization alignment, communications
planning, and delivery. Roberto is well versed in Spanish and has managed multiple priorities, with an ability to relate
well in multicultural situations.
He led the deployment (OCM + training content development and execution) of a global technology company SAP
program in five Latin American countries, and commanded the change management for a global chemical company in Mexico using
ASAP methodology. Similarly, he managed the training effort for Oracle Applications V11 for a leader company in the oil and
gas-engineering field, and for a lead company in the telematics market.
Roberto has skills in SAP ERP, ASAP, Oracle E-Business Suite, Oracle UPK, Articulate Suite, Captivate,
uPerform, interpersonal leadership, project management, change management, sponsorship program management, stakeholder
management, audience analysis, change impact analysis, and role mapping, etc.
He holds a bachelor’s degree in hotel and tourism management, and a master’s degree in administration
Senior Principal, Retail, CPG, Logistics, and Life Sciences, Infosys Consulting,
Sathish has over 18
years of diverse industry, consulting and program management experience, specializing in demand-
As a Senior Principal, Sathish is focused on business transformation programs in retail
solutions, mobile and social networking. He has to his credit a string of successful consulting engagements
across global retailers.
Sathish also led the effort to create an end-to-end solution for a global retailer’s market place
Sathish holds a bachelor’s degree in engineering from College of Engineering, Guindy, Chennai
and a master’s degree
in business administration from IFMR, Chennai (affiliated to OUBS, UK).
Sathish is based in London, United Kingdom.
Sathish will blog on retail demand-side operations and omni-channel initiatives like mobility,
social media, and
Associate Consultant at Infosys
Supraja Prasad is a life sciences professional with over three years of industry experience and is currently working as an
Associate Consultant at Infosys. She provides domain-based consulting to global life sciences companies through quality management
and compliance. Her key strengths are computerized system validation and project management methodologies.
Supraja has a master’s degree in engineering management with specialization in regulatory and quality compliance
from the University of Maryland, Baltimore County, USA. She has been an active member of the Project Management Institute (Baltimore
chapter) and has worked as a quality manager for various events organized by this chapter.
Through her blog posts, she will share her insights and ideas on trends in the pharmaceutical industry and how IT plays a major
role in maneuvering these trends.
Senior Consultant, Infosys Consulting, Infosys
An expert in design thinking practices and process improvement, Trisha has over nine years of experience. She serves as
the Senior Management Consultant in
healthcare, insurance, and life sciences industry.
Trisha works with the enterprise digital, deals with C-suite professionals, and effectively manages
massive datasets to improve process flow and
feature engineering. Besides, she has proactively led Agile innovation workshops to encourage her colleagues to adapt to
rapid technology trends. In the past, she has
amassed knowledge in project management, consulting, systems programming ,and data analysis. She has specialized in drug
discovery and software development lifecycle
In her blog posts, Trisha will share a seasoned expert’s view on Intelligent Information Systems,agile
software development, innovation, prototyping,
and drug discovery.
Principal, Enterprise Change, Infosys Consulting
Venkataraman has over 22 years of experience in the IT industry, across various functions such as application development,
support, and quality. He is presently a
Principal with Enterprise Change, Infosys Consulting, for over 10 years.
In his current role, Venkat is responsible for delivering learning solutions, specifically for large
enterprise resource planning (ERP)
His blog posts will talk about project challenges in enterprise change practice, with expert views on how
to handle the hitches.