Enterprises are increasingly operating in a dynamically changing and fluid environment. They are constantly changing gears just to keep pace. CXOs are constantly looking for ways to overcome or create disruptions in a world becoming increasingly complex. Infosys Consulting Blog gathers a community of subject matter experts who are driving pragmatic conversations around that which is changing and that which needs to be rethought, redefined and redesigned for enterprises to achieve market-leading performance roadmaps.

Blogger Profiles

Alex DiNardo

Analyst, IHC and Enterprise Change, Infosys Consulting

Alex DiNardoAlex has more than one year of experience as an analyst and several years of teaching practice. Based in Chicago, USA, he has been working on engagements with several large insurance firms.

His studies in decision science allow him to analyze the dynamics of groups, and effectively communicate risks to maximize their comprehension. In his blog posts, Alex will discuss the comparisons between adult and child learning.

Amanda Compton

Senior Consultant, Enterprise Digital, Financial Services, Infosys

Amanda ComptonWith over nine years of experience, Amanda is a new recruit at Infosys and serves as a Senior Consultant. She currently deals with design thinking, mergers and acquisitions, and integration planning. She looks forward to facilitate key reformations and innovations in the process.

Amanda has successfully conducted extensive research within financial services and is currently working on a mortgage portal prototype. As part of her training, she has completed three design thinking rapid prototype projects.

In her blog posts, Amanda will pen down her insights on design thinking, financial services, and enterprise digital.

Anirban Bhattacharyya

Senior Principal, Infosys Consulting, Infosys

Anirban BhattacharyyaBased in Edison, New Jersey, Mr. Bhattacharyya has over 15 years of consulting experience in the areas of customer relationship management and supply chain process improvement services, handling sales, solutions, and delivery responsibilities. He has been in advisory lead role, handling customer experience and digital strategy for Fortune 500 companies.

He currently serves as the Senior Principal, Management Consulting Services. Known as a thought leader in digital strategy, cloud based services, and new business models, he has worked with Infosys for more than a year. Skilled in visionary leadership and creative solutions, Mr. Bhattacharyya has expertly delivered sales, marketing and service process, and directs operations improvements. He is a thought leader for new business model and everything as a service model.

In his blog posts, Mr. Bhattacharyya will share a seasoned expert’s view on Internet of Things, Internet of Everything, digital strategy, new business model, and digital supply chain.

Ann Weston

Principal ECS - Enterprise Change, Infosys Consulting

Ann WestonAnn is a principle consultant in the Enterprise Change practice and has accumulated a wealth of experience working across several industries, including services, energy, retail, and media.

At Infosys, she has led multiple Enterprise Change executions on full-lifecycle ERP programs as well as global SharePoint programs.

Prior to joining the firm, Ann worked at a US$16 billion global confectionery manufacturer for 14+ years. Her diverse role involved consulting with diverse stakeholder groups to implement three SAP projects and driving SAP business process improvement. She notably developed change management strategies, readiness plans, communications roadmaps, and training programs as part of PMO for complex global SAP reimplementation for 35 business units.

Ann is a PROSCI certified Change Manager and is known for delivering bottom-line business results. She brings a tactical, pragmatic approach to organizational design, process improvement and enterprise change.

Ash Joshi

Senior Principal – Strategy, Infosys Consulting, Infosys

Ash JoshiAsh has more than 17 years of industry experience working in the sales and marketing division for large multinationals and startups.

At Infosys, he has led multiple programs in sales, and marketing planning and execution for clients in credit reporting, information services, retail banking, and financial services. He has consulted with clients on new market entry, business model definition, customer segmentation, business planning, and execution for both traditional and emerging businesses.

A certified Infosys Value Realization Methodology (VRM™) expert, Ash will blog on business value derived from emerging social trends, customer experience, and marketing strategy.

Ajit Abhyankar

Senior Consultant, Infosys Consulting, Infosys

Ajit AbhyankarAjit has over 12 years of experience of creating successful solutions in the learning and training domain across industry verticals. He has strong domain knowledge and a global outlook with an experience of working with globally dispersed teams for training content strategy, creation, and training deployment.

Ajit has designed and provided organizational transformation and learning solutions to clients in the energy and communications verticals. He has a bachelor’s degree in electrical engineering from the University of Pune and has also earned an executive master’s degree in business administration from Institute of Management Education, Pune.

Ajit will primarily blog on training, learning and organizational transformation, training rollouts, and training content development as it happens in today’s IT environments.

Bappaditya Roy

Consultant – Business Consulting, Manufacturing, Infosys

Bappaditya RoyBappaditya Roy has close to seven years of professional experience. A consultant in the MCS team, he leads engagements with global manufacturing clients and works in the areas of analytics, SCM, asset management, and program management.

In his current role, Bappaditya leads program management for a global software leader and has been instrumental in process innovation methods for various engagements. He has worked as a consultant with global clients across US and Asia-Pacific (APAC) in supply chain, analytics and reporting. He also engages in building and marketing Infosys consulting best practices across the unit.

Prior to this, Bappaditya managed online marketing activities for the consulting and systems integration unit (C&SI), and was instrumental in running Infosys blogs, leading social media activities, channel optimization, brand campaigns, and analyst relations. He has also notably managed partner events like SAPPHIRE and Oracle OpenWorld.

In his blog posts, Bappaditya will share a seasoned practitioner’s views on management consulting, supply chain, use of advanced analytics in manufacturing business, and analytics in social media and marketing.

Charlie Vidal

Analyst, Infosys Consulting, Infosys

Charlie VidalBased in Chicago, USA, Charlie is an Analyst working in the Enterprise Digital and Financial services practice. With over a year of experience, he has successfully completed the Enterprise Digital Transformation training through the NATM training program.

Along with his expertise in senior housing, Charlie is skilled at headhunting for growth- stage technology companies. He was extensively involved in sales and marketing for a real estate investment bank. Charlie has a bachelor’s degree in public policy studies from the University of Chicago.

In this blog, he will share his insights and perspectives on the dynamics of strategy consulting, enterprise digital, and design thinking.

Constantine Polites

Senior Consultant, Infosys Consulting, Infosys

Constantine PolitesProficient in wealth management, Constantine has nine years of experience and works as a Senior Consultant. He has progressively delivered value, by capitalizing his aptitude in client relationship management, investment analysis, and retirement analysis.

Constantine similarly has skills in asset management, alternative investments, KYC (know your customer), brokerage industry, and retail banking.

Presently located in New York, USA, his blog posts will reflect a doyen’s attitude on the progressing abilities in strategy consulting, enterprise digital, and design thinking.

Christian Schacht

Principal Technology Architect, Digital Transformation – Energy, Communications and Services – EMEA, Infosys

Christian has 16 years of experience in Online, eBusiness, and Enterprise Content Management.

As a Principal Technology Architect for Digital Transformation, Christian is responsible for delivering innovative online solutions to customers in Europe – enabling them to leverage the benefits of a global delivery model and helping them improve time-to-market and operational efficiency.

Christian will blog on Digital Consumer, Digital Commerce, Cross-Channel and Multi-Channel, User Experience, and Mobility.

David Welch

Senior Associate – Organizational Transformation, Infosys Consulting, Infosys

David Welch David Welch has over 20 years experience in the learning & development profession, with a history of accomplishments in learning strategy, curriculum design, courseware development, and team leadership. He has experience in providing oversight of training development efforts offshore while managing dynamic client demands and challenging stakeholder relationships onsite. David has a keen interest in the “human revolution” that is being enabled by the convergence of people and technology, and which is playing out in innovative practices such as social learning, game-based learning, and digital storytelling.

Dwarakesh Iyengar

Senior Principal, Business Consulting (SFDC), Infosys Consulting, Infosys

Dwarakesh Iyengar Dwarakesh has close to 20 years of experience, and specializes in CRM / PRM related management, strategy, and technology consulting. He has enabled clients across multiple industry verticals, to achieve business process transformation in their sales, service, and marketing functions by delivering cloud-based solutions such as and Oracle / Siebel CRM on demand.

Dwarakesh has successfully delivered business assessment and SFDC implementation roadmap, for an integrated channel partner program at a leading hi- tech firm that specializes in tracking technology and solutions.

He is responsible for an event management solution built on platform and Salesforce communities across multiple geographies, at the world's largest and most diverse healthcare company. In addition, Dwarakesh has delivered PRM go-to-market offering using Salesforce Partner Communities, and has authored a whitepaper - ‘Migrating from Salesforce Partner Portal to Communities’.

In his blog posts, he will share seasoned views on business consulting in manufacturing hi-tech domain, customer experience in sales / service clouds of SaaS implementations, and products of CRM / PRM application vendors - such as and Oracle.

Ellie Weeks

Business Analyst, Enterprise Digital, Infosys Consulting, Infosys

Ellie WeeksEllie joined Infosys Consulting in Chicago in 2014, after completing her Bachelor’s degree in Health Sciences and Sociology at Rice University. As a digital technology business analyst, she has gained project experience in customer experience mapping and optimization, process definition and improvement, Salesforce partner relationship management (PRM) implementation, JIRA agile project management, and product master data management across retail and high-tech manufacturing clients.

Ellie is also well-versed in omni-channel transformation, e-commerce web design, digital marketing, and communications strategies.

She will be blogging about her experiences and observations as a relatively new consultant navigating the intersections between business and technology.

Emily Fuller

Analyst, Infosys Consulting, Infosys

Emily Fuller Emily is the new kid on the block. She holds a Bachelor of Arts (BA) Degree in community health, with an emphasis in health policy analysis and economics. While pursuing her degree, she specialized in identifying stakeholders, and predicted the consequences of policy decisions across stakeholder groups. Moreover, Emily has also conducted noteworthy primary and secondary research in this capacity.

Presently based in New York, USA, she works as an analyst at the Life Sciences practice.

Emily aims to deliver value to organizations, by investing her creative and analytic problem solving skills.

Her blog posts will center on the emergent capacities - in enterprise digital, design thinking, strategy, and healthcare.

Erica C. Lutrick

Principal – Enterprise Change Consulting and Systems Integration, Infosys

Erica C. Lutrick Erica is a Principal Consultant in the Enterprise Change practice at Infosys. She applies her vast experience in human behavior, motivation, and leadership principles to work with leading clients.

Prior to joining Infosys, Erica held internal leadership roles in organizational effectiveness and organizational development at Pepsi and Monster, where she was instrumental in driving change throughout the enterprise that resulted from strategic initiatives, acquisitions, technology systems, and culture transformation.

Erica holds a Ph.D. in industrial and organizational psychology. She has spent the most part of her career in human capital consulting where she was responsible for driving integrated talent management solutions, coaching executives, and partnering with leadership teams to shape their organizations’ culture and enterprise vision.

Karen Hawkins

Senior Consultant – Enterprise Change, Infosys Consulting

Karen HawkinsKaren has more than 15 years of extensive experience in journalism and communication. She has previously worked as the Communications Director at one of the nation’s largest state-run child welfare agencies and as a reporter for The Associated Press.

Her project work has covered leadership on the communications teams at a global safety certification provider, one of world’s largest energy companies and the nation’s leading freight rail carrier.

Karen brings along a reporter’s curiosity and a knack for storytelling, effectively contributing to change management. She believes that a well-told story has the power to change the world.

Katherine Kavanaugh

Analyst, ECS and Enterprise Change, Infosys Consulting

Katherine KavanaughKatherine has a four-year background in psychological research and nearly two years of experience as a business analyst in Infosys. Currently based in Houston, Texas, she primarily works on change management and training- related engagements for oil and gas companies.

Katherine recently developed a training content module for an enterprise resource planning (ERP) transformation at a major offshore helicopter transport services company. She leads an internal professional development and training group that provides junior consultants opportunities to develop their professional skills.

In her blog posts, Katherine plans to explore the psychology of change and its impact on the morale and productivity on individuals and the workplace.

Katherine Robinson

Consultant Energy, Utilities, Communications and Services, Enterprise Change, Infosys Consulting

Katherine RobinsonKatherine has five years of consulting experience, and works in the Enterprise Change practice. She has operational knowledge across several industries, including pipeline, retail, and environmental services.

Katherine has worked on multi-national enterprise resource planning (ERP) technology adoption projects, procure-to-pay projects (PTPs), peer-to-peer (P2P), and onboard computing system program (OCS).

At Infosys, her project work includes serving as a communications lead on two full-cycle projects, and developing training for a short-term SAP project.

Katherine’s blog posts will share insights on - different ways to deliver communications.

Kristen Carreno

Analyst, Infosys Consulting, Infosys

Kristen CarrenoKristen serves as an Analyst and her primary focus is on change management related engagements. She has been a part of the Infosys family since February 2015. Kristen’s strong marketing background and engagement skills have enabled her to develop an expertise in communication production. She has produced and / or edited over 12 videos, developed, and maintained her project’s SharePoint and jam sites. Kristen has created several key visuals. In addition, she has co-developed a communication approach, which was taught during an internal learning session.

Kristen is a Dallas, Texas native. She has earned her Bachelor of Business Administration degree in marketing from Southern Methodist University.

In her blog posts, Kristen will make a case for video communications and explain the video production process in detail.

Harald Reiter

Associate Partner – SAP Technology, Management Consultant Services, Infosys

Harald ReiterHarald has over 20 years of professional experience with specialization in SAP technology and strategy, and in the areas of SAP architecture, infrastructure, development, business intelligence, and SAP HCM.

Harald joined Infosys in 2015 and is a SAP HANA Practice Leader with a focus on SAP HANA platform capabilities, infrastructure, and cloud. He helps clients realize the value of technology as a strategic asset to run, grow, and transform the business as well as gain competitive advantage.

At Infosys, Harald is responsible for SAP technology strategy and architecture for the world’s largest SAP HANA deployment for a manufacturing client. Currently, he is helping our largest clients make the transition to the SAP HANA platform in the capacity of a technology adviser and project manager.

Harald will chiefly blog on topics related to SAP technology.

Himanshu Agarwal

Senior Associate – Energy, Utilities, Communications and Services practice, Infosys Consulting, Infosys

Himanshu AgarwalHimanshu Agarwal has more than 10 years’ experience in the mobile value-added services sector, specializing in content syndication, Internet media, interactive distance learning and e-learning. In his current role, he works with clients in the communications and media and entertainment industries, helping them create strategies for developing and launching new digital products and services. Among his focus areas are consumer lifestyles, persona development, digital marketing, social merchandising, and retailing and marketing ecosystem strategies.

Before joining Infosys, Himanshu worked in sales and business development in the product and IT service and solution provider industries; leading both domestic and global pursuits. He will blog on customer experience as it applies to the communications, media and entertainment, and mobile value-added products and services markets.

Holly Benson

Vice President and Managing Partner, Infosys Consulting

Holly BensonWith over three decades of experience, Holly Benson is an expert in Infosys Consulting. She founded the Infosys Organizational Transformation practice in 2005.

With an initial background in petroleum exploration, Holly took a keen interest in strategy, leadership, and organizational change while working with a major international oil company. After helping the oil major set up groundbreaking global shared services and outsourcing models in the mid ’90s, she entered the world of consulting. She has helped global clients in areas such as change management, shared services and outsourcing, technology-enabled business transformation, and MA&D. She describes her current research interests as the ‘future of work’ and the ‘agile enterprise’ that probes people and organizational implications of changing business models.

Inder Neel Dua

Principal, Management Consulting, Infosys

Inder Neel DuaWith more than 12 years of experience, Inder has led several business transformation initiatives at Infosys.

Some of his achievements feature prominently in the areas of business process reengineering (BPR), customer operations, and digital asset management (DAM). Inder is a certified expert in Infosys Value Realization Methodology (VRM™). A philosophical bent of mind has also helped Inder strike a balance between specificity and generalization.

Harnessing his know-how, Inder will blog on continuous improvement, business process management, and innovation.

Jack Keen

Value Analytics Leader, Infosys Consulting, Infosys

Jack KeenA 20-year management consulting industry veteran, Jack specializes in best practices, tools, and training to help organizations realize more value from major IT-enabled investments. He is a charter member of Infosys’ global value realization thought leadership group.

Jack has authored and published ‘Making Technology Investments Profitable: ROI Roadmap from Business Case to Value Realization’– a top selling book that has been sold in over 40 countries. He is also a certified Infosys Value Realization Methodology (VRM™) expert.

Jack will blog on value realization methods as a powerful management practice.

James Mitchell

Principal, Financial Services and Insurance, Infosys

James MitchellJames has more than 20 years of experience in management consulting and business execution.

At Infosys, he is currently working on lead acquisition and social contact management systems.He is proficient in online acquisition and process mapping, quantification, and improvement of new business. James has led several value track engagements for Infosys clients and is a certified Infosys Value Realization Methodology (VRM™) expert.

James will blog on customer relationship management (CRM), eCRM, and Social CRM, in addition to strategy, operational transformation, and vendor selection.

Jeff Kavanaugh

Partner, Manufacturing, Infosys Consulting, Infosys

Jeff KavanaughJeff has more than 20 years of consulting experience and is a managing partner for high-tech and manufacturing consulting services. His organization combines consulting, engineering, technology and intellectual property, and he has led several transformations in product innovation and lifecycle management. In addition, he has anchored strategy and supply chain programs in high technology, software, discrete manufacturing and consumer goods. He is a Lean Six Sigma Master Black Belt and an engineer by profession.

Jeff will blog on product development, portfolio management, value realization, product introduction and analytics.

Jessica Canelos Proano

Senior Consultant, Enterprise Change, Infosys Consulting, Infosys

Jessica Canelos ProanoJessica is a Senior Consultant at the Infosys Enterprise Change practice. Currently, she is part of the Energy, Services, and Communications vertical; and is leading change management for a global SharePoint platform upgrade at a major oil and gas company.

She joined Infosys in 2014 after earning her master’s degree in business administration at Rice University.

As a former marketing consultant and financial advisor, Jessica has experience in various areas, including online marketing, business analytics, social media, market research, business strategy, and talent management.

Jessica will blog on change management, business readiness, client relationship management, and communications.

Julia Zimmermann

Senior Consultant, Enterprise Change, Infosys Infosys Consulting

Julia ZimmermannJulia has over 13 years of experience in management consulting and business execution.

At Infosys, she is currently responsible for managing the transition of development, quality assurance (QA) and support services over to Infosys resources. This is a part of a major win at one of our largest high-tech manufacturing clients. Once the transition has been successfully completed, she will be part of the team that will assist this client with a large-scale Agile transformation. Before this project, she served as the communications lead on the largest quarterly release – a part of a series of releases – of a finance capability transformation for the same client.

Julia earned a Master of Business Administration degree from Rice University’s Jones Graduate School of Business.

In her blog posts, she will share her perspective on change management strategies for transforming IT organizations from Waterfall to Agile.

Dr. Kavya Gupta

Associate Consultant, Life Sciences, Infosys

Dr. Kavya GuptaDr. Kavya Gupta has seven months of experience at Infosys, and is responsible for providing clinical trials and high quality value-adding consulting solutions for global life sciences corporations.

She is an MBA from NMIMS in pharmaceutical management and is a registered dentist with the Dental Council of India. As a dentist, Kavya has been part of many large-scale medical camps such as Rahat and the Lifeline Express train.

She will be blogging on the processes in the pharmaceutical industry and healthcare, and patient-safety data management for life science corporations.

Kelly Rogers

Principal - Enterprise Change Practice

Kelly RogersAs a Principal in our Enterprise Change practice and a former public relations executive, Kelly specializes in helping clients promote new ideas, navigate crises, and shape public opinion. She is currently part of the Insurance, Healthcare and Life Sciences vertical and has served in a wide variety of industries, including energy, healthcare, government, retail, and telecom.

Kelly is known for her strategic approach and has led teams to numerous awards for excellence in global communication planning and execution. After earning a master’s degree in business administration in 2005, she joined a leading management consulting firm and began expanding her communications skill set into the broader domain of organizational change management. She joined Infosys in 2010.

Mahesh Raghavan

Principal, Infosys Consulting, Infosys

Mahesh RaghavanMahesh has more than 14 years of experience working for multinationals and startups in financial services, information services, and manufacturing.

At Infosys, he has consulted on business transformation, value realization, pricing, profitability analysis, growth strategy assessments, innovation assessments, and operational risk management.

A certified Infosys Value Realization Methodology (VRM™) expert, Mahesh will blog on value- enabled decision making and how value realization methods can facilitate better business planning.

Manoj Pandey

Practice Lead, Infosys Consulting & Consulting and Systems Integration, Infosys

Manoj Pandey Manoj has more than 12 years of experience leading large analytics-based projects in the IT industry.

At Infosys, he implemented an enterprise model risk validation framework for a major U.S. bank and was responsible for providing reliability analytics services to an U.S. airline manufacturer. Manoj has also provided analytical services to Fortune 100 firms for several years in multiple areas of the business – including worldwide general procurement, manufacturing quality, credit risk, market risk, operations risk, reliability engineering, etc.

Manoj will be blogging on how to drive value through analytics.

Michael A. Hendrix

Partner – Retail, CPG, Logistics, and Life Sciences, Infosys Consulting, Infosys

Michael A. Hendrix Michael is a 25+year veteran of IT, consulting, and outsourcing with his primary area of domain expertise in organizational change management, learning management, knowledge management and HR services. Michael is a partner leading the Organizational Transformation Practice for retail, CPG, logistics and life sciences. He helps clients align people, processes and technologies to drive individual and organizational performance.

Michael and his team will be blog on topics such as organizational transformation, organizational change management, mobile and social learning, and learning technologies.

Mukesh Kumar Gupta

Principal Consultant, Finance — India Consulting and System Integrator

Mukesh Kumar GuptaMukesh Kumar Gupta is responsible for finance control and performance monitoring, budgeting and working capital control, strategy and execution, and cost management. Up-and-coming sectors as well as non-banking financial companies are his focus areas.

Finance and strategy is the key point of his writing.


Principal – Business Consulting, Financial Services, Infosys

NandhakumarNandhakumar’s 20-year career spans insurance and consulting across 10 countries.

During his 10 years spent with Infosys, he was responsible for leading the offshore consulting team. He has also donned multiple hats, including that of management consultant, program manager, process consultant, across different geographies.

Nandhakumar will chiefly blog on insurance, analytics, and management consulting.

Nisrine Kaderbhay

Principal – Business Consulting, Infosys Consulting, Infosys

Nisrine KaderbhayNisrine has over eight years’ experience in digital marketing, global advertising and marketing communications across industry verticals. She has strong global experience and deep domain knowledge combined with keen customer insights.

Nisrine is responsible for providing digital marketing and multi-channel integration solutions across industry verticals. Her client work includes developing a strategic digital roadmap for a leading automobile brand, conducting a gap analysis for a top tier European retailer, creating a social media strategy for a U.S. non-profit foundation and a tablet PC digital content channel production for a major pharmaceutical firm. Nisrine is a Motorola-certified Digital Six Sigma professional.

Nisrine will blog on digital transformation and multi-channel marketing.

Oleg Taranenko

Senior Consultant – Manufacturing and Hi-Tech, Infosys Consulting, Infosys

Oleg TaranenkoOleg has over seven years of experience in digital transformation, mobility, and new product development. He has successfully delivered projects related to collaboration, knowledge management, and digital commerce and has developed expertise in transforming business processes within a variety of environments.

Oleg has earned his MBA from Chicago Booth School of Business and a master’s degree in telecommunications from DePaul University. He has worked in telecommunications, mobile devices, retail, and financial services industries.

Oleg will blog on the theme – enterprise digital transformation.

Phillip Dunn

Consultant ECS, Enterprise Change, Infosys Consulting

Phillip DunnPhillip has 16 years of experience training people in a variety of industries on many technologies.

At Infosys, he is a consultant in the Enterprise Change practice and has led training in multiple enterprise change programs. He has trained end-users and trainers all over the US. He has also imparted training to clients in Oman, Brazil, Trinidad and Tobago, and Indonesia on a large global training project.

Before Infosys, Phillip worked with several training corporations where he has taught thousands of people – from a beginner level to advanced technical certifications. He has been effective in securing extended training contracts as the pilot instructor. In 2010, he was recognized as one of the top 50 instructors worldwide based on customer ratings. Phillip is a certified instructor for Microsoft and CompTIA.

In his blog, Phillip will share insights on training techniques, Microsoft Office tricks, and the English grammar.

Phyu-Sin Than

Analyst, Infosys Consulting, Infosys

Phyu-Sin ThanBased in New York, USA, Phyu-Sin currently works as an Analyst who brings deep knowledge of industries such as enterprise digital and retail, CPG, and logistics.

With over a year of experience, she has previously served as a sales lead in women’s retail, worked as a marketing intern for niche luxury products, and spearheaded marketing and social media campaigns for publications, and brands.

Phyu-Sin has earned a Bachelor of Arts degree in international relations and economics from Mount Holyoke College.

Her blog posts will be a reflection of her ideas and insights on topics such as strategy consulting, enterprise digital, and design thinking.

Priyaranjan Mazumdar

Program Manager – Retail, CPG, Logistics, and Life Sciences (RCL), Infosys

Priyaranjan MazumdarRanjan has over 16 years of IT experience and successfully leads a large cross-functional team for a business transformation program. He has significant exposure in areas such as engagement management, business development, program management and delivery.

He has led several global programs in domains such as express logistics, liner shipping, and consumer goods across continents. He has also provided consultations for clients around new product launch, organizational change management, and information systems strategy.

Ranjan’s interest areas include program inception, governance, program tracking, organizational change management and rollout. He will be blogging on these aspects of program management.

Rajarshi Majumdar

Senior Practice Lead, Strategic Insights, Infosys Consulting, Infosys

Rajarshi MajumdarRajarshi has more than 12 years' experience in economic research, statistical and econometric analysis. Currently he is a Senior Practice Lead at Infosys and has been associated with the company for almost 8 years. For the past three years, Rajarshi has been heading research for an investment banking client.

Prior to Infosys he headed the emerging markets desk at India's only foreign trade facilitating bank, enabling the bank to take commercial decisions in those regions. He also had brief stints with the country's largest financial industry association and at United Nations Development Program.

Rajarshi's primary area of research is emerging markets but his interests also lie in international trade, flow of funds, monetary policy, and country risk.

He will blog on economic issues and developments in the global economy.

Rajib Saha

Senior Principal – Business Consulting, Infosys

Rajib SahaRajib is a Senior Principal in the Management Consulting business unit, and has more than 18 years of industry operations and consulting experience. As India Consulting leader, his current responsibilities span across clients, service offerings, innovation, and world-class talents for growth.

Rajib is also responsible for next-generation ‘Strategic Insights’ market offerings built on a blend of consulting methods, market research, and statistical science. His expertise in diverse areas such as supply chain, sourcing and procurement, digital copy (software) value chain, analytics; and an in-depth understanding of technologies such as SAP and Oracle, comes from multiple business transformations that he has led for global OEMs. He also champions GDM Consulting and Value Realization (VRM™) within Infosys.

Rajib will share his insights on supply chain, sourcing and procurement, software value chain, business analytics, global business services (GBS), and globally integrated capabilities (GIC).

Ravi Prasad

Practice Lead, Digital Innovation and Customer Experience, Infosys

Ravi PrasadRavi Prasad has over a decade of experience in business consulting and technology strategy. He is a subject matter expert on digital innovation and customer experience strategy with a specialized focus on the connected consumer. His work includes building connected car strategy for large insurance firms, monetization strategy leveraging telematics ecosystem, and design consulting for product innovation.

In his blogs, Ravi Prasad will provide experienced insights on topics such as accelerated innovation factories, Internet of Things, and digital channel optimization for cross- / up-sell and customer experience.

Richard Hamerton Stove

Senior Principal, Consulting and Systems Integration, Financial Services and Insurance, Infosys

Richard Hamerton 

StoveRichard has 17 years of experience in the IT industry.

As a Principal for Consulting and Systems Integration, Richard specializes in retail financial services and public- facing portals. He is also responsible for leading the Infosys team on a Flagship Engagement Delivering Programme for a large UK clearing bank.

Richard will blog on Retail Financial Services as well as Corporate and Governmental Transparency.

Rob Ballantine

Senior Principal, Digital Transformation, Consulting and Systems Integration, Infosys

Robert BallantineRob Ballantine has spent over 15 years at the forefront of digital industry, of which 2 years were spent with Infosys. He is an expert on customer experience and is a much sought-after speaker at international conferences around this theme. He has also blogged extensively on customer experience.

Beginning his career in military ergonomics, Rob went on to apply user- centered design to online banking and commerce systems, which have now come to be regarded as standards for design and usability. His experience includes senior positions in global enterprises and digital agencies.

As a Principal Consultant, Rob is responsible for delivering specialty expertise in customer experience, banking, wealth management as well as digital marketing.

Rob will blog on Customer Experience, Banking, Wealth Management and Digital Marketing.

Roberto Vernon-Galindo

Change Management, Training Principal, Infosys

Roberto Vernon-GalindoRoberto has more than 20 years of experience as a consultant, and 12 years of involvement in change management and training. As a training lead, he has skills in training development and execution, organization alignment, communications planning, and delivery. Roberto is well versed in Spanish and has managed multiple priorities, with an ability to relate well in multicultural situations.

He led the deployment (OCM + training content development and execution) of a global technology company SAP program in five Latin American countries, and commanded the change management for a global chemical company in Mexico using ASAP methodology. Similarly, he managed the training effort for Oracle Applications V11 for a leader company in the oil and gas-engineering field, and for a lead company in the telematics market.

Roberto has skills in SAP ERP, ASAP, Oracle E-Business Suite, Oracle UPK, Articulate Suite, Captivate, uPerform, interpersonal leadership, project management, change management, sponsorship program management, stakeholder management, audience analysis, change impact analysis, and role mapping, etc.

He holds a bachelor’s degree in hotel and tourism management, and a master’s degree in administration sciences.

Sathish Kumar R.

Senior Principal, Retail, CPG, Logistics, and Life Sciences, Infosys Consulting, Infosys

Sathish Kumar R.Sathish has over 18 years of diverse industry, consulting and program management experience, specializing in demand- side operations.

As a Senior Principal, Sathish is focused on business transformation programs in retail operations, omni-channel solutions, mobile and social networking. He has to his credit a string of successful consulting engagements across global retailers. Sathish also led the effort to create an end-to-end solution for a global retailer’s market place initiative.

Sathish holds a bachelor’s degree in engineering from College of Engineering, Guindy, Chennai and a master’s degree in business administration from IFMR, Chennai (affiliated to OUBS, UK).

Sathish is based in London, United Kingdom.

Sathish will blog on retail demand-side operations and omni-channel initiatives like mobility, social media, and customer experience.

Supraja Prasad

Associate Consultant at Infosys

Supraja PrasadSupraja Prasad is a life sciences professional with over three years of industry experience and is currently working as an Associate Consultant at Infosys. She provides domain-based consulting to global life sciences companies through quality management and compliance. Her key strengths are computerized system validation and project management methodologies.

Supraja has a master’s degree in engineering management with specialization in regulatory and quality compliance from the University of Maryland, Baltimore County, USA. She has been an active member of the Project Management Institute (Baltimore chapter) and has worked as a quality manager for various events organized by this chapter.

Through her blog posts, she will share her insights and ideas on trends in the pharmaceutical industry and how IT plays a major role in maneuvering these trends.

Trisha Black

Senior Consultant, Infosys Consulting, Infosys

Trisha BlackAn expert in design thinking practices and process improvement, Trisha has over nine years of experience. She serves as the Senior Management Consultant in healthcare, insurance, and life sciences industry.

Trisha works with the enterprise digital, deals with C-suite professionals, and effectively manages massive datasets to improve process flow and feature engineering. Besides, she has proactively led Agile innovation workshops to encourage her colleagues to adapt to rapid technology trends. In the past, she has amassed knowledge in project management, consulting, systems programming ,and data analysis. She has specialized in drug discovery and software development lifecycle projects.

In her blog posts, Trisha will share a seasoned expert’s view on Intelligent Information Systems,agile software development, innovation, prototyping, and drug discovery.

Venkataraman Iyer

Principal, Enterprise Change, Infosys Consulting

Venkataraman IyerVenkataraman has over 22 years of experience in the IT industry, across various functions such as application development, support, and quality. He is presently a Principal with Enterprise Change, Infosys Consulting, for over 10 years.

In his current role, Venkat is responsible for delivering learning solutions, specifically for large enterprise resource planning (ERP) transformation programs.

His blog posts will talk about project challenges in enterprise change practice, with expert views on how to handle the hitches.