The insurance industry worldwide is undergoing a significant change accelerated by the financial meltdown and changing demographics of its customer base. In this blog, we will discuss the challenges, approaches and possible solutions to dealing with the transformation that the industry has unwittingly entered into.

Blogger Profiles


Baskar Sridharan

Senior Principal, Financial Services and Insurance, Infosys

Baskar Sridharan Baskar has more than 25 years of industry and technology consulting experience. At Infosys, he has led the DCG insurance group since its inception. He leads the Property and Casualty (P&C) sector in insurance, healthcare and life sciences consulting across North America.

He has led several domain-focused business and IT strategy consulting engagements across the value chain of insurance. He combines industry, consulting and delivery skills with depth and breadth of practical experience across life, P&C, benefit plans and long-term care insurance sectors. He has anchored several large projects leading to sector and account openings. He has pioneered conceptualization, development and launch of solution frameworks and service offerings in multiple segments. He has structured pragmatic solutions to resolve strategic and tactical issues enabling clients in their transformation journey. His experience spans across India, Australia, United Kingdom, Europe and North America.

Baskar will blog on insurance, reinsurance, risk management and customer service.


Bhushan Deopujari

Senior Consultant, Financial Services and Insurance, Infosys

Bhushan DeopujariBhushan Deopujari provides exceptional consultancy in the area of healthcare data warehousing, claims, and rebates invoicing and allocation (sub- components of PBM). A certified AHIP – with more than eight years of experience, primarily in the healthcare payer industry – Bhushan is proactively involved with conceptualizing and designing IT solutions for the payer industry.

He is an avid writer, and his articles have appeared in leading magazines, including Healthcare Reform Magazine, which many healthcare industry stakeholders consider as their primary source of information around healthcare reforms. Bhushan will blog on healthcare payer domain and the business challenges posed by healthcare reforms.


Deepu George Philip

Technology Lead, Financial Services and Insurance, Infosys

Deepu PhilipDeepu George Philip has covered significant ground in the insurance domain, across health insurance, life insurance, and healthcare providers. He has extensive experience in niche products in both insurance and provider domains. The techno-functional aspects of insurance industry represent his primary interests, and he has helped create effective solutions using commercial-off-the-shelf products, customizing them to suit individual businesses.

Deepu holds certifications from industry associations such as Life Office Management Association (LOMA) and America’s Health Insurance Plans (AHIP).

Deepu’s blog posts will look at life insurance products and solutions from a practitioner’s perspective.


Milind Madhukar

Senior Consultant, Financial Services and Insurance, Infosys

Milind MadhukarMilind has been working as a business consultant for both life insurance as well as P&C insurers. At Infosys, he has worked on many transformational projects, developed process maps, and also helped drive several internal development initiatives. He has earned certifications, including ACORD, LOMA and AICPCU.

Milind’s blogging space is devoted to topics such as analytics in insurance, Unclaimed Property Act, and underwriting.


Nandhakumar

Principal – Business Consulting, Financial Services, Infosys

NandhakumarNandhakumar’s 20-year career spans insurance and consulting across 10 countries.

During his 10 years spent with Infosys, he was responsible for leading the offshore consulting team. He has also donned multiple hats, including that of management consultant, program manager, process consultant, across different geographies.

Nandhakumar will chiefly blog on insurance, analytics, and management consulting.


Rajesh Gupta

Associate Vice President and Head, Financial Services and Insurance, Infosys

Rajesh GuptaRajesh is responsible for consulting and systems integration in the insurance industry (Americas region). He also leads the charter of innovation that helps create differentiation through its continuous focus on driving business value for clients in insurance industry.

Previously, Rajesh led the worldwide Microsoft Practice at Infosys. With a strong focus on collaboration, mobility and Azure (cloud computing platform), Rajesh helped build an important niche in this market. His roles, since joining Infosys in 2002, have included overseeing systems integration across several verticals (e.g., retail, manufacturing, energy, utilities and services). He also drives strategic client and partner relationships in North America.

With more than 22 years of industry experience, Rajesh understands the facts of the systems integration business, and will blog on the following topics: Cross- channel experience, effectiveness in distribution, customer centricity, predictive analytics, and technology-led innovation.


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