The insurance industry worldwide is undergoing a significant change accelerated by the financial meltdown and changing demographics of its customer base. In this blog, we will discuss the challenges, approaches and possible solutions to dealing with the transformation that the industry has unwittingly entered into.

Baskar Sridharan

Senior Principal, Insurance Healthcare and Life Sciences, Infosys Consulting

Baskar has more than 25 years of industry and technology consulting experience. At Infosys, he has led the DCG insurance group since its inception. He leads the Property and Casualty (P&C) sector in insurance, healthcare and life sciences consulting across North America.

He has led several domain-focused business and IT strategy consulting engagements across the value chain of insurance. He combines industry, consulting and delivery skills with depth and breadth of practical experience across life, P&C, benefit plans and long-term care insurance sectors. He has anchored several large projects leading to sector and account openings. He has pioneered conceptualization, development and launch of solution frameworks and service offerings in multiple segments. He has structured pragmatic solutions to resolve strategic and tactical issues enabling clients in their transformation journey. His experience spans across India, Australia, United Kingdom, Europe and North America.

Baskar will blog on insurance, reinsurance, risk management and customer service.


Brian Kearns

Industry Group Head - Insurance, Infosys Technologies

Brian has more than 26 years of industry experience. He is responsible for the expansion of the client base, service lines, solutions and industry domain certifications for Infosys’ professionals.

He will blog on transformation and innovation underpinning implementation of sustainable, next generation insurance operations and capabilities.


Duane Lyons

Partner, Insurance Healthcare and Life Sciences, Infosys Technologies

Duane has more than 20 years of experience in Business Intelligence (BI). He leads information management at Infosys. He is an expert in database marketing and business intelligence strategies. Prior to Infosys Consulting, he led the open systems BI practice as well as the managed analytics competency at a global company. He is a frequent speaker at numerous national and regional marketing conferences including DMA conventions, NCDM and DMDays in New York.

Duane will blog on BI and business analytics.


Eric Paternoster

Unit Head, Insurance Healthcare and Life Sciences, Infosys Technologies

Eric has more than 20 years of professional experience across several industries. He has worked with organizations ranging from global Fortune 50 companies to middle market firms, private and pre-IPO companies as well as public sector entities. He has led both IT organizations and large enterprise transformation program initiatives involving complex IT-enabled business solutions.

Eric will blog on insurance technology and insurance operations.


George Ignatius

Senior Principal, Insurance Healthcare and Life Sciences, Infosys Consulting

George has been consulting with large financial services companies in the realm of operation strategy since the late ‘90s. While at Infosys, he has worked successfully with clients in Life & Annuity, Property & Casualty and Brokerage and has been instrumental in the growth of the company’s insurance consulting practice in the Midwestern region of the United States.

George will blog on value-based strategy for operational transformation.


Ram Kalyan Medury

Delivery Manager, Insurance Healthcare and Life Sciences, Infosys Technologies

Ram has played several roles in delivery, client relationship management, technology and alliance management. He has developed the Insurance Delivery practice at Hyderabad from scratch to its present stature. The practice services insurance clients in the U.S. and emerging markets.

Ram will blog on insurance technology, insurance operations, innovation and Web 2.0 paradigms.


Sanjaya Kumar

Principal, Insurance Healthcare and Life Sciences, Infosys Technologies

Sanjaya has more than 16 years of industry experience. He specializes in life insurance, annuity and retirement benefits. He is LOMA-Certified – Fellow Life Management Institute (FLMI), AAPA. He has developed and managed point solutions for specific industry problems.

Sanjaya will blog on regulatory compliance and core operations.


Sanjay Mohan

Associate Vice President, Insurance Healthcare and Life Sciences, Infosys Technologies

Sanjay is responsible for key strategic relationships in the insurance sector in North America. He has more than 16 years of industry experience. His focus has been to conceptualize and provision innovative technology-led business solutions and improve IT organizations and IT management practices.

Sanjay will blog on innovation, technology and management distribution.


Siva Nandiwada

Unit Planning and Assurance Manager, Insurance Healthcare and Life Sciences, Infosys Technologies

Siva has more than 11 years of industry experience. He has worked across product management, quality, project management, consulting, account management, sales/presales, and planning and assurance functions.

He will blog on insurance, healthcare and life sciences, change management, and planning and assurance.


Sivakumar Seshadri

Tower Head, Insurance, Infosys Technologies

Sivakumar is an insurance practitioner from Chartered Insurance Institute London and a Fellow of Insurance Institute of India. He has more than 18 years of experience across life, pensions and reinsurance industries covering the US, Europe Asia and Pacific.

Sivakumar will blog on life insurance, property and casualty insurance, reinsurance, insurance accounting, closed block services, insurance BPO, technology outsourcing, insurance analytics, and platform - based insurance services.


Srikanth Srinivasan

Partner, Insurance, Healthcare and Life Sciences, Infosys Consulting

Srikanth leads the consulting practice for insurance, healthcare and life sciences, and innovation efforts in these sectors. He has led business transformation efforts for insurance companies across sectors and functional areas. He has also led efforts around rapid product innovation, insurance modernization and new business excellence.

Srikanth will blog on business transformation, value creation, new channels and business models.


Souvik Roychoudhury

Senior Project Manager, Insurance, Healthcare and Life Sciences practice, Infosys Technologies

Souvik has over 11 years of IT experience primarily in the field of insurance. He has worked in large-scale business and technology transformation programs, and vendor selection projects. He is a certified PMP, Six Sigma Green Belt, ITIL V3 Foundation, FLMI, FFSI, CCP, AAPA, ARA, AIRC and ACS. He has a good blend of expertise and experience in domain, process and technology.

Souvik will blog on insurance product packages and vendor selection methodology, education and certification, business and technology transformation initiatives, and project management.


Umashankar Kotturu

Senior Engagement Manager, Insurance Healthcare and Life Sciences, Infosys Technologies

Umashankar is a client relationship manager with more than 14 years of experience. He crafts solutions by understanding client nuances, their market differentiators, pain points and organizational dynamics.

Umashankar will blog on corporate strategy, organizational dynamics, managing people, insurance and social networking.


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