The insurance industry worldwide is undergoing a significant change accelerated by the financial meltdown and changing demographics of its customer base. In this blog, we will discuss the challenges, approaches and possible solutions to dealing with the transformation that the industry has unwittingly entered into.

Blogger Profiles


Anurag Mehrotra

Client Solutions Manager, Healthcare and Life Sciences (IHL), Infosys Limited

Anurag has 13 years of IT experience including 10 years in the insurance domain. He currently handles Presales for IHL, Europe.

Anurag has managed large engagements for various European insurance clients. He is a Level I certified Fellow, Life Management Institute (FLMI).

He will blog on cross selling in insurance and generic insurance.


Baskar Sridharan

Senior Principal, Insurance Healthcare and Life Sciences, Infosys Consulting

Baskar has more than 25 years of industry and technology consulting experience. At Infosys, he has led the DCG insurance group since its inception. He leads the Property and Casualty (P&C) sector in insurance, healthcare and life sciences consulting across North America.

He has led several domain-focused business and IT strategy consulting engagements across the value chain of insurance. He combines industry, consulting and delivery skills with depth and breadth of practical experience across life, P&C, benefit plans and long-term care insurance sectors. He has anchored several large projects leading to sector and account openings. He has pioneered conceptualization, development and launch of solution frameworks and service offerings in multiple segments. He has structured pragmatic solutions to resolve strategic and tactical issues enabling clients in their transformation journey. His experience spans across India, Australia, United Kingdom, Europe and North America.

Baskar will blog on insurance, reinsurance, risk management and customer service.


Duane Lyons

Partner, Insurance Healthcare and Life Sciences, Infosys Limited

Duane has more than 20 years of experience in Business Intelligence (BI). He leads information management at Infosys. He is an expert in database marketing and business intelligence strategies. Prior to Infosys Consulting, he led the open systems BI practice as well as the managed analytics competency at a global company. He is a frequent speaker at numerous national and regional marketing conferences including DMA conventions, NCDM and DMDays in New York.

Duane will blog on BI and business analytics.


Eric Paternoster

Unit Head, Insurance Healthcare and Life Sciences, Infosys Limited

Eric has more than 20 years of professional experience across several industries. He has worked with organizations ranging from global Fortune 50 companies to middle market firms, private and pre-IPO companies as well as public sector entities. He has led both IT organizations and large enterprise transformation program initiatives involving complex IT-enabled business solutions.

Eric will blog on insurance technology and insurance operations.


George Ignatius

Senior Principal, Insurance Healthcare and Life Sciences, Infosys Consulting

George has been consulting with large financial services companies in the realm of operation strategy since the late ‘90s. While at Infosys, he has worked successfully with clients in Life & Annuity, Property & Casualty and Brokerage and has been instrumental in the growth of the company’s insurance consulting practice in the Midwestern region of the United States.

George will blog on value-based strategy for operational transformation.


Nandha Kumar

Principal – Business Consulting, Insurance, Healthcare & Life Sciences (IHL), Infosys Consulting India Ltd

Nandha has 17 years of experience in the IT industry. He is a thought leader in aligning business vision with IT vision and Solvency II regulations. He helps clients in multi-country implementations, IT strategy definition, and collection and payout solutions. He is an accredited Fellow with The Life Management Institute (FLMI).

Nandha will blog on customer empowerment using digital media.


Rahul Shrivastava

Senior Project Manager – Sales, Insurance, Healthcare & Life Sciences (IHL), Infosys Limited

Rahul has 15 years of experience in the IT industry. He has helped clients make technology and functional enhancements and implement innovative solutions to get the most out of Policy Management Systems.

Rahul will blog on key constructs of future generation policy management system platforms, developments in commercial insurance brokerage industry, total cost of risk analysis, insurance exchanges, and client profitability analysis approaches.


Rajeev Batra

Associate Vice President, Insurance, Healthcare and Life Sciences, Infosys Limited

Rajeev has 20 years of industry experience in which he has helped Insurance carriers execute strategic Business/ IT initiatives and advised them on their outsourcing/ off shoring journeys. He is currently responsible for client services for key Insurance clients in the mid-west.

Rajeev will blog on Mobility, Distribution Effectiveness, and Digital Consumer.


Sanjaya Kumar

Principal, Insurance Healthcare and Life Sciences, Infosys Limited

Sanjaya has more than 16 years of industry experience. He specializes in life insurance, annuity and retirement benefits. He is LOMA- Certified – Fellow Life Management Institute (FLMI), AAPA. He has developed and managed point solutions for specific industry problems.

Sanjaya will blog on regulatory compliance and core operations.


Sanjay Mohan

Associate Vice President - Financial Services and Insurance, Infosys Limited

Sanjay leads a team of professionals who develop insurance solutions impacting time-to-market of products and improving Return on Investments (ROI) in large initiatives. As part of this role, he also manages strategic client relationships in the market. Sanjay has over 17 years of experience in the industry and has written for leading Insurance publications in the U.S. on topics ranging from governance on program spend to adoption of new technologies in the insurance industry. His focus has been to conceptualize and provide innovative technology-led business solutions, and improve IT organizations and IT management practices.

Sanjay will blog on innovation, technology and management of distribution.


Sigvard Bore

Senior Principal, Insurance, Healthcare and Life Sciences (IHL), Financial Services, Infosys Consulting

Sigvard has 17 years of experience in the management consulting industry. He acts as a liaison between IHL and Next Generation Commerce (NGC) practices within Infosys Consulting. He specializes in strategy formulation efforts spanning Blue Ocean Strategy® through operational strategy, process optimization, workforce mobilization, and large-scale program management.

Sigvard excels at rapidly building consensus while remaining focused on generating tangible value for clients going through transformational change.

He will blog on Strategy Formulation (Blue Ocean Strategy, eBusiness, Operational, IT), Process Optimization, Organization Design / Workforce Mobilization, and Large-scale Program Management.


Siva Nandiwada

AVP and Senior Unit Planning and Assurance Manager, Insurance Healthcare and Life Sciences, Infosys Limited

Siva has over 13 years of industry experience. He has worked across product management, quality, project management, consulting, account management, sales, planning and assurance functions.

He will blog on insurance, healthcare and life sciences, change management, planning and assurance.


Srikanth Srinivasan

Partner, Insurance, Healthcare and Life Sciences, Infosys Consulting

Srikanth leads the consulting practice for insurance, healthcare and life sciences, and innovation efforts in these sectors. He has led business transformation efforts for insurance companies across sectors and functional areas. He has also led efforts around rapid product innovation, insurance modernization and new business excellence.

Srikanth will blog on business transformation, value creation, new channels and business models.


Sourabh Chatterjee

Associate Engagement Manager, Insurance, Healthcare and Life Sciences, Infosys Limited

Sourabh has over 11 years of experience working with large Insurance carriers in various roles including software delivery, business and technology consulting, and client relationship management. He is PMP, CSQA and ITIL V3 certified.

Sourabh has led business and technology transformation efforts across the life insurance value chain including efforts on rapid product introduction, new business process excellence, legacy modernization, next gen underwriting, and innovative use of social media for prospecting. He is passionate about crafting solutions to solve business needs and create market differentiators for his customers by leveraging technology as a medium to create business impact.

Sourabh will blog on social networking, digital marketing, mobility, next generation underwriting and rapid product introduction.


Umashankar Kotturu

Senior Engagement Manager, Insurance Healthcare and Life Sciences, Infosys Limited

Umashankar is a client relationship manager with more than 14 years of experience. He crafts solutions by understanding client nuances, their market differentiators, pain points and organizational dynamics.

Umashankar will blog on corporate strategy, organizational dynamics, managing people, insurance and social networking.


Subscribe to this blog's feed

Follow us on

Blogger Profiles

Infosys on Twitter