Oracle CRM on Demand which was previously known as 'Siebel on Demand' has evolved long way from its acquisition by Oracle in 2006. Oracle CRM on Demand is a hosted SaaS (software as a service) application which provides deep Sales Force Automation functionalities with strong analytics along with Customer Service, Marketing and Contact Management functionalities. Oracle CRM on Demand is continuously evolved from Release 10 in 2006 to Release 27 in 2014. Initially after acquisition there was no major innovation pack for around 2 year however from Release 16 onwards Oracle has delivered Oracle CRM on Demand release in every 4 months . Oracle CRM on Demand is now much more refined product and provides latest usability, mobility and extensibility solution.
According to research conducted by CEB marketing leadership council in partnership with google, around 57% of the sales process or due diligence process is over before a prospect ever talks to sales person. The classic sales process of engaging a customer, qualifying the customer, creating opportunity, making a proposal, closing sale and following up, is fast changing. The customers are changing the ground rules. With advent of social media, smartphones, apps, mobility etc., there is a demographic of customers who are swaying away from the traditional sales process.
Since Oracle Open World 2014, Oracle has been focusing on its Customer experience suite of applications which span across all customer touchpoints and cover all the pillars of CRM.
Oracle is proposing an integrated Customer experience(CX) on the cloud where all these modules are loosely coupled to allow flow of important information across the various applications. So clients would have an option to deploy specific modules to tackle certain business problems or use an integrated suite. These applications are hosted on Oracle's extensible cloud platform and are available in the Application-as-a-Service mode.
In previous part we discussed the different integration tool and their comparison with FDMEE. In this blog we will discuss the functionalities that were added as part of PSU510 for FDMEE. Also, we will discuss the bugs that have been fixed and the functionalities that are still missing.
Co Author : Payal Kapoor(email@example.com)
In previous part we discussed the recently launched tool FDMEE (Financial Data Quality Management, Enterprise Edition) that was introduced in the EPM release, 22.214.171.124.
In this part we are going to cover some great mapping features introduced in FDMEE that were not available in its predecessor FDM.
Guest Blog by Ashish Gupta Principal Consultant FSORC
Oracle Financial Accounting Hub (FAH) is the latest buzzword in FSI Industry, especially in the Banking sector. Most of the banks, across geographies, are looking to replace their traditionally old accounting engines and are looking at Oracle FAH for the same. The banking industry is constantly evolving due to intense competition and increasing complexity of business; adapting to latest technologies is a must for survival.
FAH is an accounting platform that integrates with product systems to create accounting journals in general ledgers (e.g. Fusion, E-Business Suite, PeopleSoft etc.). FAH standardizes accounting from various external applications and meets accounting standards and principles. FAH acts as a central repository of accounting rules for non-oracle sub-ledgers. Accounting journals are created with transparent rules, validated and stored in auditable format and in a single location. FAH increases the internal controls, makes reconciliations with product systems more efficient and meets diverse accounting requirements. This rules engine will convert transaction information from external applications to create precise, thorough and auditable accounting entries to meet Statutory Compliances, Accounting Principles and Management reporting needs.