Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

July 23, 2014

Critical Role of Training In ERP Adoption

Guest post by
Samik Das, Project Manager, Infosys Limited

"Practice Makes A Man Perfect" is a well known phrase and now let me rephrase the proverb from an ERP implementation perspective as "Users' Practice makes an ERP adoption perfect". Here the million dollar question remains, "How to make the end users practice, practice and practice?" We keep pushing them to achieve this while ignoring the main aspect that they do not have the required comfort to practice. The answer should be - Training.

Training gives Comfort; Comfort makes people Practice, Practice results in Extensive Testing which in turn brings out a good ERP adoption process. Training should be one of the key items of the whole implementation process. In a broader way, two important aspects are to be considered while designing the training. 'Stages' - when the trainings are to be conducted and the 'Content' - which carries the value.

Continue reading " Critical Role of Training In ERP Adoption " »

July 20, 2014

Mighty Oracle Fusion Transportation Intelligence

Retaining customer loyalty, meeting SLA's, managing increasing expectation of stakeholders within existing financial restraints are few of the challenges business face. Logistics hence, plays important role meeting such needs and provides competitive advantage. Transactional logistics data nowadays is not merely part of repository; it has grown as integral part of business strategy in today's world. If harnessed it can provide the competitive edge businesses around the world eye upon. With ever growing data storage capacity per unit cost, Businesses around the world have huge amount of such data. This data if utilized in strategic manner, can provide Intelligence support to day to day business decision or objective support to future strategies.

Oracle Fusion Transportation Intelligence is one such innovative product which meets such business needs. It's a web based solution which integrates Oracle Products such as Oracle Database , Oracle Data Integrator, Oracle Business Intelligence Enterprise Edition & Oracle Transportation Management (OTM).Transactional data residing in OLTP systems (OTM) is fetched into FTI historical repository.The FTI's historical repository act as a datawarehouse & provides information which can be utilized to support various level of decision makings. Organizations need to define and monitor various Key Performance Indicator (KPI's) or Metrics , keeping in mind the strategy , to analyze their business health.


Fusion Trasnportation Intelligence Features :-

·         Industry Specific Dashboards

·         Over 60 Prebuilt KPI's post OTM 6.0

·         Increased Adhoc Querying Capability

·         Interactive Alerts

·         User Defined Customizable Dashboard

·         KPI Targets

·         Performance Indicators

·         Customized Dashboards based on user role

·         Historical Analysis available for Decision Points

·         Process Management- ETL Jobs from OTM UI

·         Data Management- Data Load Status in FTI in Dashboard

·         Analysis At Week Level - Lower Level Of Granularity

·         Refnums Modeling in FTI

·         Ranking of Refnums - 3 Refnums per Object flow into FTI 

User Friendliness :     

  • Put reports in placeholders and if needed share it with other users by granting access
  • Create on the fly reports by simple drag & drop required columns
  • Ad Hoc Querying - Create business reports on ad-hoc requirements

Business Benefits:

·         Operations Benchmarking & Tracking

·         Defining Business Metrics

·         Business analysis spread across various periods

·         Various report available on-demand , to assist in decision making

·         Revise & keep track of business goals.

·         Get alerts based on business events.

·         Target Setting for future

·         Tune business processes


Fusion Transportation Intelligence Architecture Details :

FTI works with Historic Data and fetches data from Oracle OLTP servers. In practice , keeping in view the performance the data source is generally kept as ROD ( Replication of Operational Database) or DR (Disaster Recovery). Oracle Data Integrator fetches up the data from these repository servers. Diagram below depicts Oracle Data Integrator architecture :



In practice , we trigger ETL process ( Extract , Trasform & Load ) from OTM UI. Once triggered , ODI fetches the data from source repository , transforms the data in to denormalized form ( extended star schema ) and finally , pushes data into Historical Database or commonly known as FTI DB. OBIEE ( Oracle Business Intelligence Enterprise Edition ) uses Historical Database for reporting purpose.Finally , OBIEE is linked with OTM/GTM products to access FTI from single UI window.


 Diagram below summarizes the process flow





Infosys Advantage :

Infosys brings it's vast experience in Consulting & System Integration. Apart from mentioned production features and it's implementation , Infosys brings tailored customizations which best suits business needs. Certain features that our expertise brings which doesn't come out of box :

ü  What-If Scenarios

ü  Developing Forecasting Capabilities

ü  Predictive Transportation Analytics & Simulations based on historical data

ü  Data Modelling & Wrangling

ü  Vouchers & Accrual Process Analytics



Fusion Transportation Intelligence brings best of the Oracle Products and it's integrated architecture provides flexibility which can be mould to suit existing business best practices.It's highly recommended for the business who looks forward to make best out of existing logistics data.

June 26, 2014

A Vendors Guide for Understanding BI Deployments - Business v/s IT

Coming back from a recent onsite assignment, I realized how difficult it was being a BI implementation vendor. More so in a world where the Business and IT teams of the same organization view and evaluate the same BI application/platform using different yardsticks.

So what is it that makes these two different views so important to understand in order to develop a solid, easy to use and balanced BI platform which enables an organization to move forward intelligently and without hiccups?

Continue reading " A Vendors Guide for Understanding BI Deployments - Business v/s IT " »

June 19, 2014

More on Oracle Project Manufacturing - A complete solution for Project Manufacturing based industries (Project Procurement)

Guest Post by 
Srushti Gogate, Senior Associate Consultant, Infosys Limited

In the earlier blog we have got ourselves acquainted with the project based procurement for Inventory items using PJM. In this one, we shall throw some light on the below:

1. Inter and Intra project transfers.

2. Track customer orders for specific projects in combination with Oracle Order Management

Continue reading " More on Oracle Project Manufacturing - A complete solution for Project Manufacturing based industries (Project Procurement) " »

May 20, 2014

Procure-to-Pay Cycle with Oracle Fusion capabilities

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys Limited

Fusion Financials and Procurement are a part of Oracle Fusion Applications and derive the business process capabilities from best of breed Oracle ERP packages along with cloud benefits. The in-built reporting platform enables Finance and Procurement professionals with business intelligence abilities. Fusion applications intend to simplify the business processes and technology requirements, enhance the ROI of IT expenditure, get both the internal and external stakeholders collaborate and finally ensure the policy enforcement and financial control. In this blog, I have tried to summarize a few of my learnings from the Oracle Fusion Financials - PreSales Specialist certification.


Continue reading " Procure-to-Pay Cycle with Oracle Fusion capabilities " »

May 9, 2014

De-Mystifying Enterprise Knowledge Management

Guest Post by 
Kartik Jainendra Kumar, Consultant, Infosys Limited

Today's consumer is more empowered and spoilt for choices. With proliferation of social media, smartphones, tablets etc., it has become imperative for the businesses to adapt themselves to continuously evolving Customer Relationship Management (CRM) landscape. CRM has gradually moved from CRM to Customer Experience Management (CXM).  One of the focused areas where most of the organizations are trying to identify, create, distribute and enable themselves, is the use of insights and intend to improve customer experience. 

Most of the organizations are turning towards knowledge management solutions to help them organize their growing mountain of information. One of the key areas of focus is searching information hidden in myriad systems, applications and databases. This information if made available in organized manner can result in improved user experience which can be a differentiating factor in the world of commoditized products.

Continue reading " De-Mystifying Enterprise Knowledge Management " »

April 29, 2014

Face of the CRM Apps: Part III

Guest post by
Richa Thakur, Senior Associate Consultant, Infosys Limited

Bonding with your customers has become the only key of survival in the cut throat competition. In our previous blog we discussed about the challenges faced by the enterprises as the 'Makers of CRM Apps' and trends that would be the game changers in the CRM Apps Market space/ Here I am with the last part of my blog with the remaining trend and the questions the Customers/Businesses face they are the buyers.

Continue reading " Face of the CRM Apps: Part III " »

What to Choose? OBIEE or BIP- When in Confusion use Comparison

Guest blog by
Neeraj Jha, Principal Consultant, Infosys Limited

While making an investment into Business Intelligence (BI), an organization wants to make best use of the technology available. Lack of technical capability / understanding of functionality provided by BI tools, would most likely lead to use of wrong tool and meet the needs only partially or inefficiently. In this blog, I would like to talk about the key functionalities that OBIEE or BIP can provide and pointers that will help to decide whether one should use OBIEE (Oracle Business Intelligence Enterprise Edition)  or BIP (Oracle Business Intelligence Publisher). 

Continue reading " What to Choose? OBIEE or BIP- When in Confusion use Comparison " »

February 5, 2014

Oracle Project Manufacturing - A complete solution for Project Manufacturing based industries (Project Procurement)

Guest Post by 
Srushti Gogate, Senior Associate Consultant, Infosys Limited

Now that we have an introduction to Oracle Project Manufacturing (PJM) in the earlier blog and its salient features, we will look at each feature in detail in the forthcoming blogs. In this one, we shall throw some light on project based procurement using Oracle Purchasing and iProcurement.
Procurement on a very basic level can be of 2 types; either purchase of raw material or services provided. To talk in Oracle terminology it can be of destination type 'inventory' or 'expense'. The behavior or method followed in both cases is completely different in Oracle. Whenever we have an expense Purchase Order (referred to as PO further) raised against a project, Oracle Project Costing modules comes into picture. However this modules does not allow processing of inventory POs against project which is a standard functionality provided by Oracle. This is where PJM has a critical role to play.

Continue reading " Oracle Project Manufacturing - A complete solution for Project Manufacturing based industries (Project Procurement) " »

February 4, 2014

Oracle Fusion Portfolio Management on Cloud

Guest Post by 
Rajan Gupta, Senior Consultant for Manufacturing, Oracle practice, Infosys Limited

Cloud computing model is a new buzz and has huge potential to change the way that IT services are being run and provided in the company. Cloud computing is also a key answer to reduce cost of managing IT operations in the company. There has been tremendous shift from client-server / hosted systems to systems which can be available to all users around the globe at all times and anywhere. Before I talk much about cloud, let me give brief overview of Cloud. 

Continue reading " Oracle Fusion Portfolio Management on Cloud " »

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