Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

January 30, 2012

Oracle's Big Data Entry - Big Data Appliance

We recently heard and have been talking a lot about Exalytics "The speed of thought analytics" machine which has in-Memory features and is tuned for extreme performance. The question arises is this machine the mother of all solutions in analytics space, or there's more coming?

Continue reading " Oracle's Big Data Entry - Big Data Appliance " »

January 29, 2012

Empowering the Finance Function with Oracle Fusion Financials - Part 2

Guest post by
Mili Bhaskar, Consultant, Infosys

 

In the Part -1 of the blog, there was a brief discussion about some of the important Industry trends. This part throws light on how Oracle Fusion Financials Application can cater to the recent Industry needs.

Continue reading " Empowering the Finance Function with Oracle Fusion Financials - Part 2 " »

January 24, 2012

Thinking beyond Hyperion Essbase for planning (Part 1)

Guest post by
Hari Ram, Senior Systems Engineer, Infosys

 

Oracle Hyperion Essbase provides the best of multidimensional database capabilities in terms of performance and features. The Essbase lovers and existing users may believe that Essbase is sufficient enough for their planning, budgeting and forecasting requirements. Hence most planning applications still exist on Hyperion Essbase instead of Hyperion Planning - the centralized MS Excel and Web-based planning, budgeting, and forecasting solution from Oracle's Hyperion Suite of Products.

Continue reading " Thinking beyond Hyperion Essbase for planning (Part 1) " »

January 20, 2012

CRP - The Game Changer?

Guest post by
Amit Tuteja, Senior Consultant, Infosys

 

Most of us have been part of implementations where CRP (Conference Room Pilot) is undertaken by the client. In most cases CRP is used by the client when they are not familiar with the product and want to see if the ERP package would fulfill most of their needs before they finalize which package to be implemented. In one of the recent projects I got a chance to work on CRP exercise in Oracle Apps for a client where Oracle was already running for more than a decade. Here is a glimpse of the situation which the client faced:

  1. Multiple Geographies with different business model. E.g. One Geography was following distributor model. In one of Geography ATO operations formed major portion of their sales.
  2. Different Geographies had different Oracle version being used: One Geography had 11.5.9 version of Oracle and others had 11.5.10 version.
  3. Local IT teams at each Geographies led to various different customizations across Geographies: The customizations built were also of different nature based on business needs in each geography.

Client engaged Infosys to do a business process re-engineering (standardize Business processes across Geographies) exercise in the first phase and then undertake CRP (showcase the fitment in oracle) in the second phase.

Continue reading " CRP - The Game Changer? " »

January 18, 2012

Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 2)

Guest post by
Kiran Amara, Principal Consultant, Infosys

 

In the Part-1 of the blog, we provided an overview of recent CRM Industry trends and in this part we will provide our Point of View regarding how Oracle Fusion CRM and its capabilities cater to the recent CRM trends.

Continue reading " Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 2) " »

January 14, 2012

Quisque Id Of Implementation - Curtailed UAT

Large business transformation programs often involve a vital and critical warehouse implementation. Legislation and consumer behavior will drive the need for supply chain professionals to ensure environmental considerations are a consistent facet of their strategy. Cost savings and green initiatives are now so connected that supply chain managers must develop holistic strategies that identify opportunities to achieve cost savings, meet regulatory compliance and lower environmental impact.

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January 12, 2012

Cloudanomics for Business Intelligence - Part 2

Guest post by
Swati Maskara, Senior Associate Consultant, Infosys

 

In the first part of my blog I talked about economics of using Cloud platform for performing business analytics and its obvious benefits. Through this part I want to bring forth ideas which can help a cloud BI customer as well as service provider maximize the overall benefits out of a cloud setup and reap advantages beyond the obvious ones.

The blog attempts to addresses following questions:

  • How organizations can maximize value derived from a Cloud setup?
  • How the Concerns around Data Security can be addressed?

Continue reading " Cloudanomics for Business Intelligence - Part 2 " »

January 10, 2012

Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 1)

Guest post by
Pradeep V Krishnamurthy, Principal Consultant, Infosys

 

During the last three to five years, Oracle CRM and best of breed niche solutions have emerged and expanded to offer broad CRM or CRM related functionality, including Loyalty Management, Campaign Management, Self Services, a 360 Degree of Customer View and others. As many companies continue to expand their CRM functionality to include these trends, we are witnessing significant number of relatively new trends shaping the future of CRM as a key tool with the capability not only to increase sales revenue and significantly influence customer satisfaction, retention and loyalty, but with the potential to change the paradigm under which companies have traditionally interacted and done business with their customers.

In this part of blog, I provide an overview of recent CRM Industry Trends and in the second part, we will provide our Point of View regarding how Oracle Fusion CRM and its capabilities cater to the recent CRM trends.

Oracle Fusion Customer Relationship Management 11g Release 1 includes Sales, Marketing, and Customer Data Management modules. Service, Order Capture, Call Center Modules and Vertical Flavors are expected to be part of the next release.

Continue reading " Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 1) " »

January 4, 2012

iSetup - An Effective and Powerful Tool to Manage Setup Migrations

Guest post by
Vikas Jhamb, Lead Consultant, Infosys

 

Any Implementation in Oracle ERP world involves a constant effort in re-doing the setups from scratch whenever a new instance is required. Getting a new instance and bringing it to speed with the current setups just can't be avoided or wished away. It has to be done and redone with almost no scope of errors. But anything that is done manually is prone to error and if these errors slip in when we are doing the setups, these will cause a lot of grief and the project team may have to spend a lot of time trying to figure out where there has been slip between the cup and the lip.

Continue reading " iSetup - An Effective and Powerful Tool to Manage Setup Migrations " »

January 3, 2012

Can a smartphone or tablet help realize the shackle-free ERP and CRM dream?

Guest post by
Amit Zutshi, Lead Consultant, Infosys

 

It may sound ironic that we live in a world where on one hand the household gadgets are able to not only communicate to each other wirelessly but are also able to work with external entities (read grocery stores, hospitals, service personnel et al) to drive efficiency within the home, but at the same time the corporate systems seem to remain largely ensconced in the physical infrastructure available within the four walls of the workplace. While corporate calendar and email have been able to breach that barrier a long time back, the actual productivity improvements borne out of making the workforce truly mobile are being realized only now that serious effort is being spent to unshackle the biggest behemoth of them all - the corporate ERP.

Continue reading " Can a smartphone or tablet help realize the shackle-free ERP and CRM dream? " »

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