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SOA based approach - The answer to Telco woes?

Communication service providers have and will always look for one key OSS/BSS theme "A OSS/BSS solution which is modular, flexible , low cost, faster time to market and simple to use” to increase their competitiveness in the market . The ways and means to achieve to OSS/BSS theme has evolved over many years, and the latest approach is to implement a SOA based OSS/BSS stack and the key challenge for the IT service providers is to implement a readymade OSS/BSS SOA solution at a lower cost in a shorter time frame without compromising the modularity of the architecture.

Unfortunately implementing a best in class system is not the final magic bullet to reach the end state of SOA enablement of OSS and BSS, it starts with the re engineering of processes and the mind set of people handling theses processes and to become a truly convergent service provider and to be able to offer anyservice-anytime-anywhere, SOA based architecture enablement has to be driven Top-Down and Bottom-UP.

Is enabling modular architecture the "final solution" for all of the challenges faced by Telcos ?, the answer is NO. Implementing a modular convergent architecture is the most important step for a fully convergent Telco. The biggest challenge is to define "what" and "how" to enable modular architecture, because implementation of SOA based architecture can lead to huge cost over runs and complexity mainly due to the migration from legacy to new solution. Increasingly Telco are finding ways to shorten the lead time using packaged SOA applications, which is tightly integrated , simpler to implement and yet modular.

If Telcos need to sustain their existence and competitiveness then Telcos have to find answers for the two critical questions "Is there a pre packaged SOA solution for OSS and BSS stack?" and "Does SOA based OSS/BSS solution also transform the business process and the mindset of people?"

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