Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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Demystifying your Telco structure

The network driven convergence is driving the siloed service driven architecture into a service agnostic customer driven B/OSS architecture. An overhaul of the complete IT landscape is required through a complete process re-engineering. In-addition to the incumbents, new players are entering specific business areas around MNO / MVNO, WiMax depending on country specific regulatory approvals. Once these service providers have network agreements in-place, any delay in launch would significantly impact their ROI in a highly competitive market.
Point solutions based on best of the breed packages based solutions serve its purpose for incremental changes but not for convergence driven changes. The point solutions consume too much organizational bandwidth, increase integration effort, have a high cost of ownership and fall woefully short in deploying convergent organizational processes rapidly. Organizations would need to follow a zero baseline approach for a faster ROI. Infosys can handhold organizations to transform rapidly through Oracle based pre-integrated solution suite based on Telco industry processes. This pre-integrated solution a.k.a Oracle Telco lab solution, offers proactive responses to real life business challenges faced by Communication service providers. The solution is modeled completely on Oracle’s suite of products, the list of technologies and standards that these solutions use to stay best-in-class include eTOM, NGOSS, SID and Oracle’s SOA (supported by AIA framework).

In the wake of increasing competition, decreasing ARPUs, shifting focus to new revenue generating services, communication service providers are more often than not faced with little time to adapt. We can help communication service providers stay ahead of competition by increasing their speed to transform & and agility to launch new services through the industry proven Oracle Telco lab solution. As Jerry Maguire said in the 1996 classic, Jerry Maguire, “help us, help you” .

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