Calling up your customer - Think Twice
Recently I came across an interesting article which talked about how placing too much focus on customer sometimes irritates him/her so much that the customer builds up a negative image about the brand.
For example, If I am pestered every other day by telecallers, print media, visual media about a particular brand and how it scores over others, I might soemtimes develop a dislike towards this particular brand for this particular reason, without even having tried or tested it!!
