Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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Flexible,Scalable Billing Platforms for Telecom

Technology innovations, deregulations, merger and acquisitions, low capex and maximizing operational efficiencies have made Communication Service Providers (CSP) think and evaluate about outsourcing. A key trend in outsourcing is managed services model.

 We have developed a Customer Care and Billing Platform to run as an on-demand model supporting managed services for both new start-ups and existing players. The platform pre-configured on Oracle BRM supporting e-TOM processes, aligned to TAM, bundled with different accelerators come as a ready to deploy offering.

The platform is both flexible and scalable, and helps CSPs offer services fast to the select customer segments, allows business to facilitate variety and differentiators to growing business needs, allows quick time to market and help gain a improved ROI. For existing players, it comes bundled with a migration framework enabling business to leverage early benefits of moving onto new technology.

This helps CSPs focus entirely on growing and expanding their business.

Explore more on this at OOW'09 -
http://www.infosys.com/oracle/oracle-openworld-california09/default.asp

Meet us at Booth# 411, Moscone South at OOW'09

Follow us at Twitter -  http://twitter.com/infyatoow

 --Munish Kashyap & Devadatta Bhat

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