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Managing Change in a Single Instance ERP Environment

How often do organizations feel that managing change on a single global instance is a nightmare? Although a single global instance has a lot of benefits compared to multi instance installations managing change is probably the biggest challenge on a single instance environment. The complexity of the environment also adds to this challenge.

How do you ensure that you control the changes happening to the instance and at the same time try and progress all changes that are required by the business to move forward? The changes could involve bug fixes to custom code, patches from product vendors, enhancement requests to add custom functionality, system or application configuration changes. The biggest factor that needs to be kept in mind in a single instance environment is DO NO HARM to existing sites already live and working on the environment.

What kind of tools and techniques are used by your organization to track, manage, migrate and automate these changes across your test and staging environments to your production system? Are these tools ERP package specific or they can be used across any package? What kind of efficiency and productivity gains do you achieve by using these tools and techniques?

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