Creating Quality supply chain !
In Simple terms, Quality is nothing but attaining excellence in what we do, being it manufacturing or in service industries.
We all be hearing these words regarding the Product quality as
"Yesterday was customer's need, Today is Customer's Satisfaction, and Tomorrow will be Customer's Expectations."
That mean each and every product or the material going out of the industries or coming in should have excellent quality standards so that the finished good is of best quality . Because Deficient incoming raw material will affect the final product and spoil the product name in the market. So in today's scenario following quality only at Manufacturing Plant level is not sufficient , but also training the Vendors (Suppliers) regarding quality procedures , Complying with quality standards is must .
For example, we are running Casting industry and supplied with raw aluminum ingots from our vendor. You trust the Vendor and use the ingots in production. The result may be Complaints from Customers about defective castings. Why is it so? What happened suddenly?
The reason may be required quality checks are not carried out by your vendor as per your specification or checks are not per industry standards. At the end of the day you lose valuable customer...
Way to Avoid...
"Not to accept the items without proper quality certificates from the vendor. These certificates should most likely be certified by an Inspecting firm".
Oracle E-Business Suite Provides reports in Oracle Process manufacturing Quality module which can shipped along with products. Certificate of Analysis & Certificate of Conformance are two such reports which are available in OPM and can be customized through flexible tools like XML publishers.
Apart from above, OPM Quality also provides robust quality management through important features like Sampling plan, Non Conformance reporting, Corrective actions, Testing methods, Collection plan to capture quality parameters etc.
