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On-the-go Computing for Enterprise Mobility

The pervasive use of mobile devices and the proliferation of application stores are changing business equations. It is estimated that more than 5 billion mobile devices are in use today. Core enterprise applications must be mobile-enabled for ubiquitous computing by customers and employees. Companies must develop new business models to ensure 'anywhere, anytime access' and unleash the potential of mobility.

Enterprise mobility requires extending Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Customer Relationship Management (CRM) systems beyond fixed infrastructure to create an agile and responsive enterprise. Banking, energy, utilities, healthcare, and manufacturing are gravitating towards connected devices and networked systems.

Companies are introducing tablet PCs in the workplace. Security concerns must be addressed to extend enterprise applications to mobile devices. Business-critical functions such as sales, field service, inventory management, logistics, and customer service have to be delivered on-the-go. An integrated mobile platform for cross-application collaboration allows both the company as well as its digital customers to take informed decisions in real time. In effect, mobile computing has shifted the enterprise focus from 'connecting systems and data' to 'connecting people on-the-go'.

The diversity of mobile devices and platforms increases the complexity to create a personalized application for each user - smart phones versus tablets, custom-built versus commercial mobile middleware, web-based versus thick client applications, and in-house versus cloud-based service, among others. Mobility also requires enterprises to strike the right balance between the cost of operations, complexity in architecture, ease of deployment, security, flexibility, and the features and functionalities of core applications.

How close is your company towards realizing enterprise mobility?

 

Ravi Kumar S. is the Vice President and Global Head - Oracle Practice, Enterprise Solutions, Infosys Technologies Limited.

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Comments

From Infy perspective, what is the strategy to extend mobility solutions to our customers? Are we going to develop any solutions/products for enabling the oracle enterprise applications on the the mobile devices?

It would be great to see and use enterprise applications on the mobile devices. It is rightly said enabling the same level security in the mobiles devices as in stationary devices will be the key challenge and will decide how this is going to go!

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