Dear Nikki, Sorry I missed our flight...
Guest post by
Anand Balakrishnan, Principal Consultant, Infosys
Dear Nikki,
Sorry, I missed our flight. I knew you would be wondering if I made it to my section of the plane and wanted to let you know as soon as I could.
After we parted at the check-in counter and I was belting my way across the concourse I went through a full body scan that created some excitement for the good folks in the TSA, consequently I missed the shuttle transfer to the flight.
I've had myself rescheduled on the night flight to SFO, I take a connection to Seattle an hour later and a shuttle is scheduled to pick me up at SeaTac and drop me home by 8.00am.
Sit back, enjoy a complimentary beverage of your choice from the airline (the flight attendant has been informed) and head home as soon as you land without having to wait for your checked baggage.
Regards
Baggage ID - NA210802
(Green Samsonite 360O Swivel)
Delayed or lost baggage is one of the biggest fears that plague most airline passengers.
Imagine a world where your checked baggage could "take care of itself".
Imagine a world where the baggage tag had an embedded intelligent chip that could communicate with the conveyor belt to ensure that it slid off where it had to, got picked up by automated and unmanned vehicles pre-programmed to get your bag on your flight and the bag took care of itself till it reached the carousal where all you need to do is pick it up. Imagine a world where your bag could send you the above e-mail as soon it was became logistically impossible for it to make the connection with you and it was able to automatically reschedule itself on a new flight, organize the shuttle service to get dropped off and inform the flight attendant to offer you a complimentary drink. Imagine a world where you knew if your bag was going to reach your destination with you before you reached your destination and the airline was able to make up for the inconvenience while you were onboard the flight...
We at Infosys are imagining a world where this is not fiction, but a reality. We believe that the pervasiveness of computing and the ability for devices embedded with NFC chips to communicate with each other is the solution to a number of challenges faced by the logistics industry. Watch this space for more as we focus on Building tomorrows enterprise....albeit, one checked bag at a time.
