Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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Modernizing configure, price, and quote (CPQ) solutions

 

Lengthy sales cycles often cause customer churn resulting in the depletion of an enterprise's bottom line. In the absence of a CPQ solution, it takes longer to generate quotes as various departments need to collaboratively finalize details, which drastically slows the pace of creating winning quotes. Due to the inherent slowness of the entire process, clients can get frustrated and move to 'greener pastures.' Another problem is that product information resides in multiple systems and this leads to the absence of a single source of truth, which causes errors, rework, and ultimately delays.

 

Today, it is imperative for sales teams to provide consistent and accurate information on pricing, product mix, and availability to customers -- quickly, from anywhere, and across multiple channels. Oracle Configure, Price, and Quote Cloud (Oracle CPQ Cloud) enables sales teams to optimize complex selling processes quickly and accurately. Hence, it delivers an unprecedented customer experience and transforms sales processes by:

·           Shortening sales cycles through faster customer enquiry responses, reduced quotation time, and one-click quote to order conversion

·           Eliminating errors in quotation process

·           Providing price consistency across multiple product lines

·           Increasing order volumes through up-sell and cross-sell opportunities

The idea is to bring order management to the front office and enable sales teams to create orders instantly and in front of clients, leading to faster deal closures.

Comments

Good and crisp article and it also brings uniformity in e2e Sales Process as well..

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