Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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December 6, 2016

Oracle Fusion Opportunity to project integration

 

 

In most of the service organizations, internal resources are utilized while pursuing the proposal of customer (Opportunity) to get the new business from existing or new customer. However, the internal organization efforts are not tracked in detail level. If the organization tracks the indirect pre-sale effort / resources utilized for the opportunity, it can give more clarity on how to make use of these resources efficiently. It also helps to identify / track the indirect cost used for Opportunity. This could support organizations in budgeting and resource utilization.

Oracle Fusion Application provides integration between Oracle Sales Cloud (OSC) and Oracle Project Portfolio Management (PPM) to track and plan the indirect pursuit pre-sale cost for Opportunity also it will help to plan, budget, track and execute the delivery of opportunity once organization won the new business.

Following project types can be considered for Opportunity.

  • Pursuit project

It is an indirect project type, which tracks the pre-sale non billable pursuit cost of Opportunity, including staffing, travel, and other expense.

Project manager / opportunity owner creates corresponding pursuit project when the Opportunity gets created. He plans the budget according to the effort / resources / expenses required for the Opportunity. Opportunity owner raise the resource requirement for pursuit project which gets fulfilled by resource manager as per availability. Project team starts working on pre-sale work of Opportunity and charges the time sheet on corresponding pursuit project. All expenses are submitted on pursuit project. Every pre-sale opportunity pursuit costs like expense, procurement, and time card are collected on pursuit project. Opportunity owner / project manager executes the budget to actual cost analysis to review the project performance according to the budget and raises any change request if required.

Once the pre-sale activity of Opportunity get completed, corresponding pursuit project will get closed. So, no more cost will be charged on the project. Opportunity's pursuit budget to actual cost details provide better clarity on organization's indirect cost spending on multiple opportunities to plan it effectively for better outcome.

 View image


To be continued in the next blog.. Coming Soon!

September 8, 2016

Internet of Things (IoT) in field service management (FSM)

In today's competitive world, real-time data and innovative service methods are vital for field service enterprises to ensure customer delight, increase revenues, and expand profit margins.

The IoT explained

The Internet of Things (IoT) allows machines to communicate with each other (M2M communication). It is built using a combination of networks that comprise of data-gathering sensors, devices, big data, analytics, and cloud computing, which communicate via secured and encrypted channels. Connected devices enable efficient predictive maintenance by constantly providing information on a machine's performance, environmental conditions, and the possibility of failures. IoT can connect machines on the field in order to record incidents in real-time into a semi-intelligent 'Gen-X' FSM system.

Integrating IoT with FSM software applications

Field service organizations always strive to consistently provide the best service experience to their customers, by ensuring immediate repair and maintenance of their equipment and machinery. By collecting data about the machine's health and performance from IoT sensors, organizations can leverage predictive and preventive field service to minimize device downtime.


Three primary traditional FSM challenges

Here are three primary issues that challenge the current reactive scenarios:

    Field technicians execute the job and fix the equipment after the issue is reported. However, the delay can impact business continuity, which in turn affects the operating profit margins


    Adding more field technicians and service trucks to the field comes at a cost and sometimes the increased capacity remains under-used


    Assigning more work to existing field teams can have a negative impact on SLAs and first-time fix rates. Even worse, it can increase the cost of travel and overtime

Essentials of a new-age FSM solution

A field service management system that integrates device sensor data, technicians, customers, and technology is the key to address these issues. It should function in a predictive and preventive mode with the following features:

    The FSM process, which includes issue identification, communication, incident creation, scheduling, and assignment can be automated, thereby ensuring zero disruption in machinery operations and no or negligible downtime. This not only increases productivity, but also expands operating profit margins

 

    Most FSM products can also automate incident creation, scheduling, assignment, and invoicing processes. Using IoT, we can predict upcoming issues based on sensors data analysis and auto-creation of incidents based on preset threshold rules

The workflow of a FSM system with IoT integration

Here is an outline of the flow of incidents in a typical IoT-enabled FSM system:

1.   Data from the equipment's sensors is collected and transmitted, using secured and encrypted channels, to a big data storage


2.   Big data management and analytics is used to parse and analyze for refined sensors data


3.   The IoT command console is configured with predefined threshold rules to identify errors and monitor the device's health and performance


4.   Incidents are auto-created in the FSM system whenever errors are detected


5.   Auto-scheduling, routing, and dispatching of field service technicians against the incidents is done based on customer entitlements, location, product, skills required for the job, technician's availability, parts availability, etc. via the FSM system


6.   A field technician performs the job at the customer's site; records the effort, parts used, travel time, and any expenses incurred; and then bills the customer


Workflow of Field Service Management application using IoT.

Six Solution benefits



Wind turbines: A case in point of how IoT integrates with FS systems

Failures in wind turbines interrupt power generation leading to lower productivity and higher system downtime, which result in varying energy production and higher operating costs. To maintain profit margins, higher efficiency and uptime are required.

Near-real-time analytics provides data so that FS teams can react faster and address the issues before they become mission critical, thus reducing impact and avoiding downtime.

The wind turbine's sensors collect real-time data that is analyzed and through which, auto incidents are created, service scheduled, and an agent assigned to fix the issues. Wind turbine sensors are also used to continuously collect operating temperature, rotor acceleration, wind speed and direction, and blade vibrations - all of which can be used to optimize the turbine's performance, increase its productivity, and execute predictive maintenance to ensure reduced downtime.


*** Authors: Haresh Sreenivasa and R.N.Sarath Babu **


Continue reading " Internet of Things (IoT) in field service management (FSM) " »

January 21, 2016

Supply Constraint Impacting Customer Order Promising in Outsourced Manufacturing

Continuing from my previous blog, upon delving deeper into the supply constraint aspect, we come upon certain aspects of the high tech industry that prima face indicate to concerns regarding lag or mismatch of information, genuine loss of data (systemic and manual) which I will touch upon briefly.

1) Due to the inherent structure of an outsourced high tech environment, there is no single source of truth (SSOT) for supply data. Each partner/vendor maintains his supply information in different ways. Horizons may vary. Some maintain gross values while others go with Net. Some get hourly updates from suppliers while others may work on the daily model. Consumption patterns may reflect differently. Given these disparities, it is evident that there will always be discrepancies between the actual supply and what is reflected in the system of OEM

2) Down the supply chain, the allocation of these supplies to different classes of customers leads to allocation issues. Some customers cannot be made to wait. Systemic segregation rules may not always allocate enough for such contingencies. In other cases, we are left with excess supply for priority customers while lower priority customers are made to wait. Maintaining a fine balance between customer satisfaction and idle inventory becomes more art but science is quite applicable to an extent.

3) ECO transitions affect supply picture across the supply chain. Variants of a component which can be practically used as alternates but maintained differently lead to a skewed picture around the time frame of transition. Systems may not be able to identify the interchangeable nature of components leading to a higher promise date for the customer while the technician on the shop floor knows he has enough to fulfill the demand on time. 

4) When any out of system corrections happen to get around the systemic issues, it further aggravates the problem of supply accuracy. For this reason, it becomes imperative to build systemic checks to ensure any system reflects the ground reality accurately.

Join our session "Reliable and Accurate Customer Promising" to understand how a major High-tech OEM deals with such issues with a combination of process constraints to rein in time lag variations to keep it consistent for all partners (by means of EDI cut off timings) and systemic interventions to combine supplies for different versions of components for planning purposes. In addition, consistent monitoring and manual corrections are done to keep the supply picture as current as possible.


January 14, 2016

Integrated Supply Chain with Contract Manufacturer

In today's competitive world, Manufacturing Organizations subcontract many of their key processes to gain competitive advantage in operational efficiency, operating cost, capital expenditure and several other benefits. Comparatively, manufacturing organizations need a tighter bond with its outsourcing partner(s) at various stages of its manufacturing cycle. Today's supply chain processes demand an end-to-end integrated & interactive view to enhance collaboration with subcontracting business partners. Current outside processing functionality is rather insufficient to solution this gap.
Oracle's Outside Processing Functionality is not sufficient enough for end-to-end system driven transactions and visibility with varied business processes and complex subcontracting supply chain. Then you have Oracle Outsourced Manufacturing - a complete integrated supply chain module. It is integrated to core manufacturing, planning and distribution modules, it provides the required visibility, traceability and scalability to implement many variants of subcontracting processes.

Overview of the Outsourced Manufacturing Transactions:


Integrated Planning and Execution:


Contact

In case you have additional questions or need more detailed discussions, please drop me a note @ Saroja_Nayak@infosys.com

Connect with Infosys

Infosys is a gold sponsor this year at Modern Supply Chain Event. You can listen to Infosys clients discuss industry leading best practices in the manufacturing track panel discussions. Discuss with our thought leaders on how Infosys can help you realize measureable business value from your supply chain management investments.
Join us at booth #410 to learn about our cutting-edge offerings and supply chain management solutions.

Importance of Accurate Customer Order Promising in Outsourced Manufacturing

Driven by strategic importance and strength of internal capability, industry leading Original Equipment Manufacturers (OEM) often outsource sourcing, manufacturing and logistics functions to partners but retain supply chain planning and scheduling/ATP largely in-house. While outsourcing confers sharper focus and reduced costs in general, outsourced Supply Chain Planning has many high-impact risks for OEMs like

•    Loss of competitive advantage
•    Reduced quality of planning output
•    Coordination and synchronization miss
•    Limited supply chain flexibility
•    Slower responsiveness to customers

With in-house planning, the Available to Promise (ATP) response cannot be made instant but at best with a lag due to the fact that there would always be a difference in supply statement in the system when compared to partner sites. Companies especially in High-Tech industries who have Build to Stock, Build to Order and Configure to Order products often promise their customer within the target lead time goal across different product families. With lighter configuration, shorter lead time, high volume and perishable demand, planners and backlog management functions are under tremendous pressure to promise customers within the goal to meet revenue targets. With companies scheduling orders too conservatively or incorrectly and later having to re-schedule to be able to ship within the goal would impact following performance metrics

1.    Scheduling against target lead time: Ability to provide a promise date to the customer with in the lead time goal from the order entry date
2.    Scheduling touches: Backlog management activities to pull-in or push-out dates from initial scheduling
3.    Customer satisfaction: Customer dissatisfaction due to inability to provide accurate initial promise date



Impact to performance metrics has a direct bearing on the business not limited to:

1.    Customer dissatisfaction : Multiple touches and repeated date changes develop nervousness and loss of trust in customer
2.    Unpredictable sales revenue: As promising dates extend beyond the goal, revenue targets get impacted and increases backlog management activities.  
3.    Excess inventory in channels: As supply planning is based on the revenue targets, excess inventory lies in the channels as the scheduling attainment rate is lower than anticipated
4.    Increased number of touches: As companies try to improve revenue targets by pulling in the orders, it increases the touches
5.    Increased support cost: OEMs have to pay additional charges to Manufacturing Partners, B2B partners for change in assembly and shipping completion date

There are many reasons why companies in outsourced manufacturing find it challenging to attain high promising accuracy and it can broadly be classified into three

1.    Supply Constraint: Inaccurate supply picture, B2B delays, incorrect allocations, supply lost between engineering transitions etc.
2.    Lead time Constraint: Conservative transit lead time across geographies, incorrect application of holidays, and extended lead time on components etc.
3.    Configurations: Incorrect lead time, calendar, sourcing rule and other item related attribute set-up's


 

In my next blog, I'll explain how these causes impact scheduling performance and what approach one should take to address it. Please join the session "Reliable and Accurate Customer Promising" session at 4:30 PM on 1/26 in Oracle Modern Supply Chain Experience conference at San Jose to learn how a leading High-Tech complex OEM improved its scheduling performance from 55 to 80%


http://www.oraclemsce.com/solution/supply-chain-planning  (Executive Ballroom 210 CG)

January 14, 2015

Hyperion Data Integration Tools - A Comparison

Continue reading " Hyperion Data Integration Tools - A Comparison " »

September 4, 2014

"Internet of Things": A way towards wonderful "In-Shop" experience

Posted by Ashish Verma, Senior Consultant, RCLORC-SBL

 

The word "Things" rang a bell when I heard this term for the first time. I researched and found that "Things" can be any tangible object that can be represented by an IP address and has capability to communicate with world of internet. This excited me a lot as it looked to be an upcoming revolution. The "Internet of things (IoT)" is at its early stages of development and will keep on evolving with the convergence of technological advances in sensing devices/microelectronics, telematics and analytics. This whole thing of "Things" looks amazing and paves way for immense possibilities of data sources and its flow. 

Recently I started working for a retail client and this gave me an opportunity to ask myself how this new concept will change the purchasing behavior or rather purchasing experience of customer (read "connected customer")? How retailers are going to react to the "IoT"? Will they adopt it or not? Will it have an impact on their processes? Will it help them regain what they have conveniently lost to online retailers? Let's explore in the below few lines.

Going by the definition of "IoT", it is evident that it has capability to allow products and shelves to communicate with inventory management system, order management system, billing system or with any other IT system. This brings a lot of interest and if we further ponder upon its applications in "in-shop" retail house, it opens a gate for the whole new shopping experience. Customer will no longer be needed to stand in a queue for billing at a retail store....looks like I am kidding? But next few lines will let you know how it is possible. Customer will take a product from the shelf and put it in a "Smart Cart". The smart cart will have the scanning capability attached to it. This smart cart will update the billing system and the smart shelf will keep updating the replenishment system as well. The same smart cart will keep updating you about your billing amount to allow you to make further purchase decision. Auto checkout counter will generate bill to your credit/debit card for the items in your shopping cart. Fabulous! Customer's waiting time at billing counter has almost been reduced to naught.....bang on........customer is happy. 

Another interesting application of "IoT" is in retail apparel house. We all have seen that almost every apparel house has fitting rooms located at the corner of their store........what if we have connected fitting rooms enabled with "IoT". It will be really interesting to see how connected fitting rooms will help customer choose the right cloth in case he has picked up a wrong size or colour. A connected fitting room will know which items you have picked up, what you are trying on and will let you request different sizes and colours from the room itself.  But let me add a word of caution here, though this idea looks very promising and interesting but the cost of such fitting room is a factor that needs to be evaluated vis-a - vis the RoI that it will generate. Real challenge will be to see if supporting staff is able to provide needed support for the customer sitting in a connected fitting room when store is crowded and other customers need equal attention on the floor as well. 

After learning about "IoT", one thing is very clear to me that upcoming digital technologies have open many floodgates for innovation in retail industry. There pros and cons can be evaluated by retailers before going for "IoT" enabled store but it is sure that this new way of shopping experience will be a key competitive differentiator for the retailers and a way to increase foot fall in their stores. At least at the outset, this looks an attractive proposition both for the customer and the retailer. Isn't it?

Guys, this topic has opened a new gate of thoughts for me something like Pandora's Box and I am going to explore more on this in coming days. So, do look out for my next blog on "IoT" wherein we will check out how it is changing not only the "things" within the shop but beyond as well.

October 25, 2013

Leading the Customer Service Commitments (Part-2)

Guest post by
Saurabh Dwivedi, Consultant, Infosys

 

In the last part, I have recalled how the lack of information with the service agent led him to overcommit which in turn brought down the service level commitments severely. Then I talked about the information gap which can be potentially plugged in by the CRM system. In continuation of that, in this part, I will try exploring the Siebel CRM system capabilities which can ensure that the customer service agent has access to complete information in their CRM systems and is also able to pass on the complete service requirements and commitments to the assigned technician.

Continue reading " Leading the Customer Service Commitments (Part-2) " »

Face of the CRM Apps (Part-2)

Guest post by
Richa Thakur, Senior Associate Consultant, Infosys

 

CRM landscape is an uneven terrain, with various players battling it out in the global markets. It is challenging for the organizations to differentiate their offerings from the competitors. Likewise, the customers feel lost in the wide array of options that are offered to them. We present the next two trends which we feel could be the differentiators in the organizational offerings.

Continue reading " Face of the CRM Apps (Part-2) " »

October 23, 2013

Leading the Customer Service Commitments (Part-1)

Guest post by
Saurabh Dwivedi, Consultant, Infosys

 

One fine morning, I got a call from car service center reminding me of due car service.  I was aware of the due service but appreciated this initiative. I checked with the service agent for the availability of dashboard glove box which my 3 year old champ has accidentally pulled off. The line went quite for some time and then service agent responded that the parts are available and I can visit for service and also get it replaced same time.

Expecting to get the part fixed along with the due service, I got an appointment for weekend, travelled to another corner of the city and finally landed up at the center. I was received well but to my shock and surprise when I checked for the part, the assigned technician updated that the particular part is out of stock. The whole customer experience journey came crashing down upon hearing this. Since, I had travelled to another corner of city, I didn't have many options. I got my service done and returned with bad experience.

Continue reading " Leading the Customer Service Commitments (Part-1) " »

October 22, 2013

Face of the CRM Apps (Part-1)

Guest post by
Poonam Gujral Nagra, Consultant, Infosys

 

Surpassing the Cut throat competition and keeping pace with innovative CRM trends all lead to a common point of bonding with the customers like never before by gathering information about the customers visualization for Service Reliability, Usage, Enhancement and Scalability. The next generations CRM Applications will change the way enterprise do business. The organizations are trying to decode the future of the next gen CRM Applications.

We have identified five trends in CRM apps space through which the enterprises can win more customers and effectively manage the relationship with the existing customers.

Continue reading " Face of the CRM Apps (Part-1) " »

October 17, 2013

A smart solution to safe travel: Is connected vehicle an answer? (Part-2)

Guest post by
Ashish Verma, Senior Consultant, Infosys

 

Picking up from my previous blog on "Safe Travel" where we discussed about possible ways to enable safe travel and a possible solution. Now we know our expectations from an intelligent mode of travel. In nutshell, four types of data are important for safe travel.

  • Driver's Data
  • Infrastructure data
  • Vehicle data
  • Historical data

Continue reading " A smart solution to safe travel: Is connected vehicle an answer? (Part-2) " »

October 16, 2013

A smart solution to safe travel: Is connected vehicle an answer? (Part-1)

Guest post by
Ashish Verma, Senior Consultant, Infosys

 

I heard this news a few days ago about a train accident in Spain and the cause of it was its high speed. Train was travelling at 190km/hour instead of 80km/hour. The first thought that hit my mind if there was a way to avoid it. Was there a way to signal or alert the driver that the train has exceeded the permissible speed limit? Could we have reduced the speed of the train when that deadly turn derailed it? This is just one example, every day we keep hearing about such accidents around us. And what happens after such accidents? An enquiry commission is appointed which ultimately links the accident with one of the possible causes like over-speeding, signal violation, driving under intoxication, negligence etc. But do such commissions work with authorities to ensure that such mishaps will not be repeated in future or how travel can be made safe for all?

Continue reading " A smart solution to safe travel: Is connected vehicle an answer? (Part-1) " »

October 15, 2013

Managed Cloud Services for Siebel CRM

Guest post by
Manmeet Mehta, Technology Lead, Infosys

 

Change is the law of nature .During hot summer when temperature break all the records, people look up in the sky to see if they can see some Clouds, that would provide them some relief from this heat and welcome the spring season open heartedly.  Organizations are also looking for respite from the heat of the servers they have to maintain. And Cloud computing have come as a respite for them. The latest trend of moving from On Premise systems to On Cloud is a great example of Green IT.  It suffices use of computing resources in an efficient, effective and economic way. Cloud computing usage in the enterprise is growing rapidly, all contributing to winning business for organizations.

Continue reading " Managed Cloud Services for Siebel CRM " »

October 10, 2013

How best to model profitability for financial institutions? (Part-3)

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

Financial institutions, today, look for enterprise "tool" that captures cost study results, manages cost drivers and analysis without manual intervention that can be leveraged for advanced analytics and Portfolio Management and Strategic Planning.

In the previous part, a comparative analysis of two applications in the space of profitability management from Oracle - Hyperion Profitability Cost Management (HPCM) and Oracle Financial Services Profitability Management (OFSPM) were evaluated on business criteria. In this part, the focus is to evaluate the products for key usage criteria.

Continue reading " How best to model profitability for financial institutions? (Part-3) " »

October 7, 2013

Using File Based Loader to Extract Maximum Value

Guest post by
Prashant Sharma, Project Manager, Infosys

 

With the Cloud buzz picking pace, lot of organizations are moving to Software-as-a-Service (SaaS) based applications. ERP implementations that would on an average take close to a year, are now being executed in few weeks. Data conversion, as always, is one of the key activities in these implementation projects. Earlier, technical and functional teams used to spend many person months developing data conversion programs and utilities, as part of the project life cycle. This is not the case anymore with Oracle Fusion SaaS implementations. File Based Loader (FBL) is a very effective data upload tool, which guides customers in their implementation journey to Oracle Fusion applications.

Continue reading " Using File Based Loader to Extract Maximum Value " »

How best to model profitability for financial institutions? (Part-2)

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

In continuation of our view on profitability measurement being one of the critical activities for Financial Institution to survive in today's volatile environment, let's focus on technology to enable better profitability management. 

Continue reading " How best to model profitability for financial institutions? (Part-2) " »

September 26, 2013

Gamification in Human Capital Management

Guest post by
Arathi Devi H., Project Manager, Infosys

 

Gamification may not be a word recognized in all dictionaries, but is already a major technology trend currently. Use of game play to engage an individual, has not been unknown to mankind. Right from childhood lessons to group engagement activities, games have always made the mundane chores more enjoyable experiences.

Continue reading " Gamification in Human Capital Management " »

How best to model profitability for financial institutions?

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

Five years ago, most financial institutions saw dawn ahead of them with the bankruptcy of Lehman Brothers. The turmoil left few of them battling their way back, while few of the financial institutions having their basic C's - Cost management, Credit quality and Capital conservation, in right track have been able to sustain and grow in the financial markets.  Together, these factors are reflected in one key element - profits. The business model for any financial institution boils down ability to capture the market trends and ability to assess business impact, embed them in forecasting cash flows and measure consequences on profitability.

Continue reading " How best to model profitability for financial institutions? " »

How to approach implementation of Oracle Financial Accounting Hub (FAH)

Guest post by
Pravin Sekhani, Lead Consultant, Infosys

 

FAH allows organizations to centralize their accounting function through a scalable and user-configurable solution. The accounting engine in FAH uses transaction data and configuration in FAH as input and generates accounting entries as output. Though the concept of an accounting hub is not very new, many organizations have never embarked in a journey to implement this concept. We have implemented FAH for multiple organizations in different industries.  We have seen that the project stakeholders usually do not have much idea about the key decisions which they would need to make.   This blog will provide, such organizations and stakeholders, a perspective on some of the decision points in an implementation of FAH.

Continue reading " How to approach implementation of Oracle Financial Accounting Hub (FAH) " »

September 25, 2013

Siebel Open UI: Beyond usability experience

Guest post by
Karan Nanda, Senior Consultant, Infosys

 

The Need:

Siebel Open UI is the UI patch released by Oracle Siebel as part of 8.1.1.9 release. It enhances the way Siebel UI can be customized to give a much better user experience. Beyond these, Siebel Open UI provides numerous productivity improvement benefits. However, where these benefits are not apparent, these need to be highlighted explicitly so that existing customers can realize the potential of Open UI beyond just usability improvement. Open UI provides many features namely browser independence, 3rd party integrations (facebook, twitter, weather & traffic updates), Color coding, 360 degree dashboard with collapsible applets. The decision makers may want to evaluate the ROI of Open UI implementation.

Continue reading " Siebel Open UI: Beyond usability experience " »

Profitability Modeling and Oracle

Guest post by
Shruti Jain, Senior Associate Consultant, Infosys

 

Measuring profitability and costs are fundamental to the planning and strategizing of any business. The key question here is what is profitability modeling and how does it helps in formation of business strategies?

Profitability models can be used for evaluating investments in new projects, new products, and impact of new taxation laws or new regulations introduced in the business environment. It can be used for what-if analysis of evolving company strategies.

Continue reading " Profitability Modeling and Oracle " »

First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys

 

In the last blog, we have seen two important points to be considered for successful first period closure which are-

1. Period End Closure Mock
2. Period Closure with User Entered Data in UAT

In this blog, we'll take a look at other three recommendations.

Continue reading " First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2) " »

September 23, 2013

FATCA - Another legal binding - A boon or a burden

Guest post by
Shraddha Bafna, Consultant, Infosys

 

Another recent development in Legal regulation is the Foreign Account Tax Compliance Act - proposed and implied to restrain tax evasion by US persons through offshore accounts. As per this act, the Foreign Financial Institution needs to get into Inter Governmental Agreement (IGAs) with US to disclose the information of their American Clients to the Internal Revenue Service. Noncompliance of which would slam 30% as withholding tax on the 'withhold able payments' on the FFIs.

Continue reading " FATCA - Another legal binding - A boon or a burden " »

Does Cross Sell/Up Sell need a Picasso?

Guest post by
Yusuf Taherbhai Kaydawala, Consultant, Infosys

 

I was watching an American documentary called 'Super Size Me' recently where the actor takes on a challenge of eating only at McDonald's for 30 days. For me, the most memorable part of documentary was how smoothly and effectively, the store agents at McDonalds were able to up-sell meals to the actor by super sizing it. That got me thinking, do we really need to be an artist to cross-sell and up-sell to customers?

Continue reading " Does Cross Sell/Up Sell need a Picasso? " »

September 22, 2013

Oracle Sales Cloud

Guest post by
Prity Tewary, Senior Consultant, Infosys

 

Infosys has lately been involved in multiple implementations of "Oracle Sales Cloud": An Oracle solution focusing on 2 key areas: Sales Planning and Salesperson Productivity.

This blog highlights some of the important modules of the product in each key area, Challenges and Learning's from past few implementations and the adoption roadmap that Infosys recommends for an organization to achieve the desired business benefits from an Oracle Sales Cloud implementation.

Continue reading " Oracle Sales Cloud " »

Seamless Integration through Oracle Fusion SLA

Guest post by
Mili Bhaskar, Consultant, Infosys

 

Ever changing policies, regulations, controls and reporting requirements have forced organizations to design a complex accounting model with a lot of custom applications and manual interventions. Towards evolving into a better adaptive agile business function, finance operation faces a few challenges:

  • Garnering adaptability towards ever changing controls and audit compliances
  • Streamlining of multiple systems operating out of multiple geographies catering to different local and statutory requirements
  • Inculcating snap-of-the-finger decision making capabilities through predictive analysis of real-time data

Continue reading " Seamless Integration through Oracle Fusion SLA " »

Infosys Finance Transformation Solution for Financial Services

Guest post by
Giriraj Somani, Industry Principal, Infosys

 

The FSI industry is under severe stress to achieve risk-weighted profitable growth, address changing regulatory compliance and accounting requirements, continue business growth by providing products at the right price and value to customers and enhance employee productivity through higher automation and simplified reconciliation.

Continue reading " Infosys Finance Transformation Solution for Financial Services " »

September 20, 2013

Product End of Life - Sustainability Matrix

Guest post by
Vikas Jhamb, Lead Consultant, Infosys

 

Product categories and decision to extend product life or to buy new based on some of the considerations discussed in earlier part may be evaluated within the sustainability matrices mentioned below.

Continue reading " Product End of Life - Sustainability Matrix " »

The New HCM : On-Premise or Cloud (Part 2)

Guest post by
Kirti Shridhar Joshi, Principal Consultant, Infosys

 

Click here to access the part 1 of the blog.

Given below is a comparison drawn between On-Premise and Cloud options for HCM.

Continue reading " The New HCM : On-Premise or Cloud (Part 2) " »

Talent Management on Cloud (Part-2)

Guest post by
Somdatta Roy, Principal Consultant, Infosys

 

This blog is in continuation to part 1, which you can access here.

Let us take the example of Germany or France where HR needs to adhere to extremely stringent regulatory and Works Council requirements. In such a scenario, the Core HR system is still largely perceived as a back office system used by HR community whereas the perception of Talent usage has changed with organisations needing to enable their workforce to be able to capture Talent data. Also, the workforce of today is increasingly getting younger and extremely technology savvy. Hence it has become imperative for HR organisation to be able to offer more tech-friendly solutions that will keep the workforce interested in using them. Cloud has always provided solutions which both in terms of technology as well as flexibility including User Interface has provided greater appeal to the workforce. In fact, mobility integration has been an icing on the cake by such Talent-on-Cloud solutions that it is now enabling the advanced workforce to use their mobile devices to complete their performance appraisals and enter feedback on trainings.

Continue reading " Talent Management on Cloud (Part-2) " »

September 19, 2013

The New HCM : On-Premise or Cloud (Part 1)

Guest post by
Kirti Shridhar Joshi, Principal Consultant, Infosys

 

The computer industry is the only industry that is more fashion-driven than women's fashion. Maybe I'm an idiot, but I have no idea what anyone is talking about. What is it? It's complete gibberish. It's insane. When is this idiocy going to stop? We'll make cloud computing announcements. I'm not going to fight this thing. But I don't understand what we would do differently in the light of cloud. - Larry Ellison (Circa 2008)*

However today, HCM on the Cloud is not just a fashion statement or gibberish but a necessity of sorts ---- proven by millions of dollars of IT spend!

Continue reading " The New HCM : On-Premise or Cloud (Part 1) " »

September 18, 2013

Hitting a home run by going social

Guest post by
Tulica Tripathi, Senior Associate Consultant, Infosys

 

Consumer behavior has undergone drastic change over the past few years. Today, customers recommend a new product on Facebook, share an interesting campaign on their wall, tweet publicly about their bad experiences and sometimes, purchase directly from social sites!

Social media, therefore, can be used very creatively and uniquely across industries to increase customer engagement and generate more buzz around your brands. Let's talk about some successful examples where social media was used to create online buzz.

Continue reading " Hitting a home run by going social " »

Talent Management on Cloud (Part - 1)

Guest post by
Somdatta Roy, Principal Consultant, Infosys

 

I want to move to a paperless performance management system that can be easily adopted by my workforce. I want to do more analytics to know my best talents and I want to reward my talent more quickly than my competitors so that I do not lose them. I want all the above in next 3 months at the lowest cost.

Continue reading " Talent Management on Cloud (Part - 1) " »

September 17, 2013

Leverage OFSAA to build cohesive data!

Guest post by
Bhuvaneswari Venkataraman, Principal Consultant, Infosys

 

Supervisors in financial institutions worldwide recognise the challenges in aggregating risk data during risk reporting.  To elaborate this further, let's take a simple scenario. During a Supervisory Audit in a Bank, the report 'Basel II controls for Corporate Lending' showed Loan balances and record counts at different points in a data flow, however the numbers were different at each point. The author of the report claimed that the figures were meant to be different at each stage, as data was transformed, aggregated and filtered.  However, there was no explanation for the calculations done during processing or for the items that had been excluded. There was no way to drill down to data elements that could be added back to match the totals in the aggregated data reflecting lack of confidence and difficulty in auditing the numbers.

Continue reading " Leverage OFSAA to build cohesive data! " »

Product End of Life: Sustainability Considerations

Guest post by
Supratik Ray, Principal Consultant, Infosys

 

The choice between Disposal, Reuse / Repair, Remanufacture and Recycle for optimal business and environmental impacts can be made based on some of the sustainability factors listed below:

Continue reading " Product End of Life: Sustainability Considerations " »

September 13, 2013

Connected Vehicle: Mining its Ecosystem

Guest post by
Ashish Verma, Senior Consultant, Infosys

 

Millions of lives are lost in road accidents annually due to lack of crash-avoidance technology such as Wi-Fi based vehicle-to-vehicle (V2V) and vehicle-to-infrastructure (V2I) communication.  Vehicles equipped with such technology are still at a distance and will require further experiments before actually becoming reality. Connected vehicle is one such step in that direction. Connected vehicle services are provided by vehicle OEMs with the help of smart phones sitting on top of vehicle dashboard. It has paved a way for installing In-vehicle apps which can act as content provider from multiple sources (such as embedded sensing devices and big data application) to provide a seamless driving experience.

Continue reading " Connected Vehicle: Mining its Ecosystem " »

Embedding Risk factors to build Strategies for Higher Performance of Financial Services

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

In today's global financial markets, financial institutions are hard pressed to monitor and analyze performance data from multiple sources.  More essentially, the challenge lies in generating a combined view of risk and performance. The outlook of Financial Institutions in evaluation of performance is changing; both financial and non-financial aspects like risk are in focus. Financial Institutions are looking for a strong basis and approach that can drive performance smoothly with due consideration to associated risk factors.

Continue reading " Embedding Risk factors to build Strategies for Higher Performance of Financial Services " »

September 12, 2013

Seamless Employee Integration between Taleo & On-premise ERP

Guest post by
Shweta Bondre, Project Manager, Infosys

 

With organizations moving towards SaaS based applications; integration has become a core part of an enterprise. Real-time synchronous data flow is necessary for any application to achieve faster processing and better performance. Should this integration between systems employ only the tools provided in source system? Traditionally yes, but not anymore. Let's see how Taleo - a SaaS based HCM solution, integrates with other applications for seamless data flow.

Continue reading " Seamless Employee Integration between Taleo & On-premise ERP " »

External Transactions and Automatic Bank Reconciliation

Guest post by
Kiran A. Mathew, Senior Associate Consultant, Infosys

 

Lack of internal controls on reconciliation and estimation cash in your organization can lead to various issues like:

  • Lack of holistic view of cash position which impair management decisions
  • Misappropriation of Cash and other fraudulent activities.

Organizations always resort to bring in the internal controls in cash position analysis and reconciliation process to address these issues.

Continue reading " External Transactions and Automatic Bank Reconciliation " »

Integration Points and Challenges in Risk Transformation Initiatives

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

Across the financial institution sector, banks and insurance providers are faced with changing regulatory environment. The need of the hour is to align the risk and finance systems to the changing business and regulatory conditions. In order to optimize the IT infrastructure, financial institutions are in the process of undertaking transformation programs to integrate the intertwined functions of Treasury, Risk and Finance. Traditional legacy General Ledger (GL) systems, reconciliation systems and Risk Management systems operate in silos.

Continue reading " Integration Points and Challenges in Risk Transformation Initiatives " »

September 11, 2013

Solutions to curb market volatility and support the falling currency

Guest post by
Surabhi Shah, Consultant, Infosys

 

With the fluctuating market trends and growing need for more foreign borrowings has changed the face of Indian economy significantly. Tracing the genesis back of the rupee-dollar relationship, rupee's journey has taken several folds since 2012.  The year 2012-13 has been a roller-coaster ride for Indian Rupee with rupee depreciating all time low to 68.80. As a stepping stone, RBI came up with continuous measures to tighten the liquidity in the economy and to support the depreciating currency. With India being a developing economy and sky touching inflation, the depreciation of currency was quite evident. However, to curb the scenario, improvement in local macro economic factors is the most fundamental variable to sustain appreciation of Indian currency and economy growth in medium term.

Continue reading " Solutions to curb market volatility and support the falling currency " »

Budgeting at granular level in Oracle Project Management

Guest post by
Rajan Gupta, Senior Consultant, Infosys

 

Budgeting is one of the key features of Oracle Project Management (PJT) to maintain the financial control on the Project. Different plan types and versions can be created to do the what-if scenarios. Budgeting and forecasting helps Project Managers/Controllers to keep tab on financial health of the Project. Unless budget is accurate, forecast figures will not be correct. Budgeting in PJT can be done based upon resource allocation of resources, financial categories, material items consumption.

Continue reading " Budgeting at granular level in Oracle Project Management " »

Siebel Open UI - Steps closer to Enterprise Mobility

Guest post by
Alpesh Narendra Chauhan, Lead Consultant, Infosys

 

Enterprise Mobility: 

Field work force wants to access CRM applications on their mobile devices, giving them agility and flexibility to access required data anytime and anywhere to respond to customer query quicker. Consumerization of IT is enforcing enterprises to go for mobility solutions. Enterprises are defining mobility strategies to define long term mobility goals. Users are expecting to use same consumer technologies for personal as well as professional work, which is resulting in surge of BYOD (Bring Your Own Device) implementation. With emergence of smart devices usage, enterprise mobility is going to gain further momentum.

Continue reading " Siebel Open UI - Steps closer to Enterprise Mobility " »

September 10, 2013

Oracle ADF Mobile - Taking the pole position on Enterprise Mobility

Guest post by
Praveen Verma, Project Manager, Infosys

 

With the advent of wireless technology and smartphones, world now realizes that this century will be the century of transformation, led by communication. We will continue to see massive changes in the way information is made available. This ongoing transformation is also being acknowledged by various industries, who in-turn, have started exploring various possibilities, challenges and opportunities with the changing environment.

Continue reading " Oracle ADF Mobile - Taking the pole position on Enterprise Mobility " »

Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management

Guest post by
Vidyullatha Prakash, Senior Associate Consultant, Infosys

 

Over the years, managing sales quotas across the sales organization has been an excessively resource and time consuming endeavor. Across industry verticals, sales managers had come to loathe "that time of the year" when their job was to set sales quotas and territories. This cumbersome process required sales executives to coordinate infinite reports and spreadsheets, often leading to delays and humongous errors. Furthermore, since it was an annual exercise, no updates were done when team changes or re-organizations happened or when there were any additions/deletions to the sales teams. Oracle Fusion Quota Management comes across as a breather to sales managers since it provides a number of capabilities that drastically reduce the time and effort required to perform the sales planning process. They can also leverage deep territory insights and related analytics to automate the calculation and reconciliation of bottom-up quotas based on the predicted market potential or historical performance of the territory. They can benefit from the rich set of embedded analytics by automating the distribution of assigned quotas to salespersons using pre-defined or custom distribution formulas. It also makes life easier for Incentive Compensation Analysts by keeping them informed of any changes being done to Quota allocations. Thus, the Quota management module in Fusion CRM aids to resolve numerous key business challenges like Complex Quota Allocation, Inaccurate Tracking, Unclear Results, Limited Forecasting and Long Sales Planning Cycle.

Continue reading " Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management " »

September 6, 2013

Oracle Fusion Sourcing & Spend Analytics: A solution to your sourcing issues

Guest post by
Sucheta Devaraj, Senior Associate Consultant, Infosys

 

Procurement activities today have a very significant role to play in any business. The objectives of a business have gone much beyond the traditional belief that procurement's principal role is just to procure goods and services to meet the organization's requirements. These activities impact the expenses incurred by an organization and thus impact the bottom line as well.

Continue reading " Oracle Fusion Sourcing & Spend Analytics: A solution to your sourcing issues " »

Improvise the way you incentivize with Oracle Fusion Incentive Compensation

Guest post by
Vidyullatha Prakash, Senior Associate Consultant, Infosys

 

Over the years, sales organizations have faced multiple challenges when it came to incentivizing the sales force. Some of the key issues that have plagued businesses have been underperforming sales channels that occur because of sales plans not driving the correct selling behavior. As a result, sales strategy changes take a long time to be replicated in the system and results in high cycle time to compute compensation eligibility. Also, as a side effect of this, organizations are unable to recognize, reward and retain top performers. This is the standpoint from the business side. There is a whole other set of problems related to accuracy and line of sight facing the sales force in the field. Sales Representatives are often in a quandary as they lack clear understanding on which opportunities to chase, which of those are high margin or high value deals that will maximize their incentive compensation. They also have poor visibility to their earnings or quota.  Dispute Handling, being an extensively prolonged manual process, is another mammoth nuisance in itself. Hierarchical approvals still rely on constantly changing excel versions that prove to be a nightmare to the sales organization.

Continue reading " Improvise the way you incentivize with Oracle Fusion Incentive Compensation " »

CX 2020: Soothsayer who saw the future?

Guest post by
Saurabh Vasant Muley, Group Project Manager, Infosys

 

With availability of multiple channels for interactions, increasing influence of social media & ability to be connected on the move, customer's expectations from brands/enterprises have increased many-fold. Since interaction with a brand can happen thorough various channels, user journeys have become more complex & less predictable. This is an excellent opportunity for enterprises to leverage this situation to their advantage.

Continue reading " CX 2020: Soothsayer who saw the future? " »

September 4, 2013

Oracle Project Manufacturing - A complete solution for project manufacturing based industries

Guest post by
Srushti Gogate, Senior Associate Consultant, Infosys

 

Oracle Project Manufacturing is a part of the Oracle e-Business Suite which provides integration between Oracle Projects and Oracle Manufacturing applications. Typically in project based organizations like aerospace, manufacturing and EPC industries, Oracle Project Manufacturing; commonly referred as PJM provides a robust and comprehensive solution for managing project finances and supply chain.

Continue reading " Oracle Project Manufacturing - A complete solution for project manufacturing based industries " »

Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

In part-1 and part-2, we discussed ERP solution to SME and its features and limitation, now we will talk about benefits to system implementer (SI).

Continue reading " Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3) " »

First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys

 

For any transformational project, Go-Live is the ultimate goal. However, this is not end of the episode and the real action start during the first financial period closure. Most of the times, the period closure activity is being considered as the barometer for the successful implementation and hence it becomes imperative that the first period closure is as smooth and without surprises.

Continue reading " First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1) " »

August 30, 2013

Service Excellence through Enterprise Knowledge Management

Guest post by
Runal Vinodchandra Vakharia, Senior Associate Consultant, Infosys

 

We are in times where the world is moving at a faster pace, customers are matured and companies are competing with one another to retain customers, while looking to increase revenue from current customers. This has led to the understanding that service offerings can be important differentiators and provide an opportunity to create a customer bond through emotion therebyRunal - Image - 12.jpg improving overall customer service experience. One of the tools to enhance customer experience is by deploying knowledge management tools to disseminate key information to service personnel/customers on the fly.

Continue reading " Service Excellence through Enterprise Knowledge Management " »

August 27, 2013

Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

In part-1, we discussed about importance of small and medium enterprises in global market and challenges faced by SME for ERP implementation.

What IT companies can offer -

I think proposed solution will empower SME to go for good ERP system like Oracle or any other ERP solution. Our solution can be accessible to small scale to large scale enterprises.

Continue reading " Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2) " »

August 23, 2013

New approach of Social Project Management with Oracle Fusion PPM

Guest post by
Sandeep Suresh Deshpande, Principal Consultant, Infosys

 

Project teams today are exposed to increasing pressure to complete the project on time within budget under dynamic conditions of -

  • Rapidly changing Project Management perspective
  • Distributed teams working in highly volatile environment chasing moving targets
  • Problems arising out of knowledge dissemination
  • Complex long running projects

Continue reading " New approach of Social Project Management with Oracle Fusion PPM " »

Why clients prefer Oracle BPM over Oracle Workflow

Guest post by
Rinku Das, Technology Architect, Infosys

 

Now-a-days most of the Oracle clients are migrating from Oracle E-Business Suite 11i to Oracle E-Business Suite R12. This is due to the addition of new oracle modules in R12, new features in the existing modules in R12 and many more. But the most important from the integration point of view is the architectural change which gives more flexibility to integrate with other non-Oracle applications. Better integration can be achieved using Oracle Fusion Applications but as it involves high cost and requires skilled fusion resources clients prefer to migrate to Oracle E-Business Suite (EBS) R12.

Continue reading " Why clients prefer Oracle BPM over Oracle Workflow " »

July 31, 2013

Challenges in implementing KYC norms effectively

Guest post by
Harshil Dave, Senior Associate Consultant, Infosys

 

Close to 22 Indian banks were fined a total of Rs. 49.5 Cr. by the banking regulation authority Reserve Bank of India (RBI). These banks were found in violation of Know Your Customer (KYC) norms laid by RBI. The KYC norms that were violated were the ones aimed at preventing money laundering activities. KYC has 2 components Identity and Address, while Identity remains a constant, the address of customer might change over a period and hence banks are required to periodically update their records. Under KYC norms, all customers of the bank are expected to submit the PAN card details, address proof details and proof of identity issued by a government authority such as Passport authority etc. From recent events it seems to appear that these KYC norms have not been implemented and followed by several banks.

Continue reading " Challenges in implementing KYC norms effectively " »

Net Stable Funding Ratio - An indispensable parameter from Basel III perspective?

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

Ever since Basel III regulations were introduced, inclusion of the parameter "Net Stable Funding Ratio" is a hotly debated topic.  Basel III Regulations aimed primarily at providing an outline for high quality capital, a well-rounded risk handling as well as build up reserves that institutions can fall back on in dire situations. This gave rise to the introduction of 2 standards of liquidity, which would enable banks to sustain the shocks due to sudden economic loss. These factors were the Liquidity Coverage Ratio (LCR) & Net Stable Funding Ratio (NSFR).

Continue reading " Net Stable Funding Ratio - An indispensable parameter from Basel III perspective? " »

July 19, 2013

Cost Effective And Flexible Shared ERP solution for SME Segment (Part 1)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

This blog is about ERP system for SME (Small and Medium Enterprise) and business opportunity for IT companies. Small and Medium Enterprises still feel ERP as jargon and not useful to their routine business. SMEs are not showing interest in the ERP products like SAP, Oracle due to limitation of IT spending and not much good option available in the market for low cost.

Continue reading " Cost Effective And Flexible Shared ERP solution for SME Segment (Part 1) " »

Oracle Financial Accounting Hub (FAH): Multi Level Drilldown

Guest post by
Ashish Gupta, Principal Consultant, Infosys

 

One of the latest buzzwords in FSI Industry is Financial Accounting Hub (FAH). FAH replaces the legacy accounting systems/programs and provides a rule based accounting engine to generate accounting entries. FAH integrates the Product Systems to Oracle General Ledger (GL).

Oracle standard FAH provides linkage from GL to SLA Journals i.e. the standard drilldown works from GL to SLA. Users can drilldown from GL to SLA journal Lines that provides additional sub-ledger details like Event model details, Supporting References, Identifiers and Descriptions etc. These details are useful enough to reconcile the transactions/records between GL and SLA.

Continue reading " Oracle Financial Accounting Hub (FAH): Multi Level Drilldown " »

April 1, 2013

Vanilla Enterprise: Paradigm, Considerations & Trends

Guest post by
Supratik Ray, Principal Consultant - Manufacturing vertical, Consulting & Systems Integration, Infosys

 

Enterprises embark on application implementation programs and adopt different approaches to attain goals like improving efficiency, collaboration, enhancing customer experience and employee productivity. The approach to implement enterprise application has been evolving due to learning and changes in ideology and technology. Experiences across multiple large scale transformation programs highlight the challenges, paradigms, decision considerations and some noticeable trends.

Continue reading " Vanilla Enterprise: Paradigm, Considerations & Trends " »

February 17, 2013

Eco-Transparency: Paperless Document Generation Capturing EAN

We have all studied the concepts and the evolution of a "Learning Organization". But gone are the days when one could survive and excel by merely learning. Organizations are progressively operating in an era of setting emulatable examples for others, thereby being a "Teaching Organization". Original equipment manufacturers (OEM) and distributors these days are increasingly laying more and more emphasis on the social responsibility, working towards a greener supply chain. Organizations have realized that they have Community and Environment as their major stakeholders. Therefore the excellence each organization is aspiring for is truly the green supply chain they are ingrained in. It is important to be profitable and at the same time remain sustainable. This is to be practiced by the pioneer and emulated by the other industry players.

Continue reading " Eco-Transparency: Paperless Document Generation Capturing EAN " »

January 28, 2013

Best of breed functionalities in Project and Portfolio Management space

Guest post by
Rajan Gupta, Senior Consultant - Manufacturing vertical, Consulting & Systems Integration, Infosys

 

Overview of Oracle Projects core functionality

Oracle Projects is a widely used application in project centric organizations and provides a comprehensive enterprise project management solution. Oracle Projects suite includes modules like Project Costing, Project Billing, Project Resource Management, Project Contracts, Project Manufacturing, Project Management, Project intelligence  and Project portfolio. Life cycle of the project starts with bidding of projects, creation of project opportunities, scheduling of activities, assigning resources, budgeting and then execution of the project. Execution of the project includes budgeting of the project, managing deliverables, collecting cost on the project (Time entries by employees working on the project, software & hardware purchase, travel etc.), shipping and generating forecast. Oracle Projects has been undoubtedly the leader in controlling financial and delivery aspects during the execution of the project. Project costing (PJC) and Projects billing (PJB) have always been the Heart of Oracle Projects and are widely used modules. Oracle Projects has standard streamlined interfaces with Financials, Human resources, manufacturing, time and labor engine and supply chain management modules. That makes Oracle Projects a stable application to execute different types of projects in the company.

Continue reading " Best of breed functionalities in Project and Portfolio Management space " »

December 12, 2012

Video: The Infosys Experience in Oracle Fusion Human Capital Management Suite

Mukesh Nakra, Associate Vice President, Consulting & Systems Integration, Infosys, speaks to the Oracle PartnerNetwork (OPN) PartnerCast Channel about the Oracle-Infosys partnership, investments Infosys has made in Oracle Fusion Human Capital Management (HCM) suite, and our capabilities. Infosys is the first Oracle Fusion HCM 11g specialized partner.

Oracle.jpg

Posted with permission of Oracle Corporation

Continue reading " Video: The Infosys Experience in Oracle Fusion Human Capital Management Suite " »

Machine-to-Machine Technology (M2M): Imperatives in Manufacturing Industry

Guest post by
Neha Barnawal, Senior Associate Consultant - Manufacturing vertical, Consulting & Systems Integration unit, Infosys

 

  • Continental Airlines had started its flights through Polar Regions last year with Boeing 737-700/800 and Boeing 757. The technology used is Satellite Communication wherein communication is maintained between the plane and the Air Traffic Controller automatically without pilot getting involved.  This set up is saving time and money both for the airlines and the passengers.
  • The UK government is targeting to plant more than 50 million smart meters in homes and business set-ups by 2020. A smart meter can provide real time energy usage information to the owners for utilities like electricity and gas. It can also enable the users to pass back the excess energy to the utility provider and get the credit in the subsequent bill.
  • With the On-Star service of General Motor, remote assistance is possible for a GM vehicle wherein an engine issue can be quick fixed remotely or any emergency services can be contacted in case of accidents or any kind of trouble.
  • Peer-to-Peer car sharing company Relay Rides has got into a deal with GM to provide an option to the On-Star subscribers to rent out their vehicles. With a satellite connected unit and a mobile App, the car owners can track their car, unlock the locked door and locate where the car is parked. The owner can charge the rental based on the parking location of the vehicle.

All the cases mentioned above have one thing in common - application of Machine-to-Machine technology. As most of us are aware of M2M; its usage can be traced back to World War II where navigation sensors were used to establish communication between satellites and rocket engines to be fired and guided.

Continue reading " Machine-to-Machine Technology (M2M): Imperatives in Manufacturing Industry " »

December 7, 2012

Supply Chain : Priorities of Investment in FY13

Currently, almost all companies are looking to build a truly scalable, modular, and responsive demand driven supply chain planning and execution platform that will go the well beyond its traditional boundaries and will encompass the Suppliers, Contract Manufacturers and Logistic Partners

Continue reading " Supply Chain : Priorities of Investment in FY13 " »

November 26, 2012

A Maverick Approach to DWH Performance

Guest post by
Kaushal Kumar, Technology Lead, Infosys

 

Performance of any application is the most ignored ingredient of any application implementations be it ERP, Reporting, Transaction systems. However reports being the highest visibility item owing to fact that audiences are the top brasses in organization chart, is quickly diagnosed and subsequently punished. Hence a correctly built report is half built report until it runs fast.

We recently came across a such implementation where a revenue report (name suggests the criticality) was running in hours, though perfectly designed, still miles to go before the result appears. Evidently it was a big pain point from report authors to report consumers and we got to put thinking caps on!

Continue reading " A Maverick Approach to DWH Performance " »

October 5, 2012

Social Business Update: Infosys BrandEdge and Oracle SRM

Guest post by
Michael J. Lee, Social Strategist, Infosys

 

Shibu and Radical Progress

Continuing the tradition of preceding Larry Ellison's keynote, Infosys CEO S. D. Shibulal opened by celebrating 3 ideas which changed the world: the Wright brothers' flight, the discovery of Penicillin, and Berner-Lee's first web site. In chronological order, this progression came from individual inventors, research institutions, and then corporations. Now corporations are the new centers of innovation and discovery, and they are driving radical progress in 3 ways: product and process innovation, creating new consumer experiences, and business model innovation.

Continue reading " Social Business Update: Infosys BrandEdge and Oracle SRM " »

October 3, 2012

Radical Progress : Infosys Keynote at Oracle OpenWorld 2012

Guest post by
Abhishek Sabharwal, Principal Consultant, Infosys

 

They say the time stops at Oracle OpenWorld (OOW) when a keynote is on! Thousands of folks from our industry (clients, partners, media, analysts, academia) get charged up to know more about what's coming in the ever dynamic IT world, waiting patiently much before the keynote actually starts. While yesterday's keynotes were focused around innovations in hardware, social, cloud that Oracle continues to drive, the focus of Infosys keynote was about Radical Progress. I quickly reconfirmed the meaning of the world radical on my iphone and it said, something that changes the fundamentals. The first thing that I could think of was the world moving from flat to being round by Galileo which was then challenged by the church as well.

Continue reading " Radical Progress : Infosys Keynote at Oracle OpenWorld 2012 " »

September 25, 2012

Oracle E-Business suite on Exadata - A Reality

Guest post by
Vinayak Gangadhar Kurdekar, Technology Lead, Infosys

 

Exadata when it was launched by Oracle a couple of years back initially created a sensation in the market as a hardware platform engineered by Oracle in collaboration with HP for hosting large databases. Later as time progressed and technology matured, Exadata became synonymous as a machine that provided extreme performance and scalability for both OLTP and datawarehouse applications.  Both Oracle developer and DBA community had the impression that Exadata has been mainly developed for hosting databases with large amount of data typically seen in a datawarehouse environment and were not aware if oracle's E-Business suite of applications can be hosted on Exadata. The answer is yes; currently Oracle E-business suite release 11i with 11gR2 database is certified with Oracle Exadata V2 machine. Oracle is currently working on the certification of the E-Business suite release 12 on exadata and the same should be available in the near future.

Continue reading " Oracle E-Business suite on Exadata - A Reality " »

September 17, 2012

Oracle Fusion Procurement - Empowering Procurement Function (Part -1)

Guest post by
Sirish Newlay, Consultant, Infosys

 

Purchasing department in an enterprise has taken a center stage in the recent years with more and more enterprises investing hugely to make sure they buy the best, at the best and from the best it becomes immensely important for buyers to make sure they are abreast with latest trend in the procurement world.

Also the race to remain on top has made a great impact in way procurement business functions align with other business functions in an enterprise today and in future for example looking ahead in time with expansion of procurement scope we see importance of rethinking talent management. From financial perspective we see a high dependency on costing methodologies.
In this blog, I provide an overview of "Oracle Fusion Procurement" application and briefly discuss the recent procurement industry trends and in the Part-2, I will provide our point of view regarding how Oracle Fusion Procurement and its capabilities cater to the recent procurement trends.

Continue reading " Oracle Fusion Procurement - Empowering Procurement Function (Part -1) " »

Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1)

Guest post by
Rajesh Rajagopalan, Senior Consultant, Infosys

 

Supply chain management is a core function of any organization which sells/buys/utilizes products and services. It empowers an organization to work on margin improvisation and improve on working capital. However, organizations in a quest to satisfy customer requirement, may end up piling up stocks, build redundancy in spare parts or consumables. An effective supply chain solution in an organization must address this in every aspect like stock procurement plan, stock rotation, demand planning, fulfillment and warehouse operations.

In this blog, I provide an overview of Oracle supply chain management of Oracle Fusion suite and briefly touch upon the supply chain industry trends. In the next part, I will bring forward our point of view on how Oracle Fusion supply chain management caters to these industry needs.

Continue reading " Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1) " »

August 29, 2012

Whether to use 'Oracle Project Resource Management'

Gust post by
Rajan Gupta, Senior Consultant, Infosys

 

Oracle Project Resource Management (PJRM) is a self-service application in Oracle Enterprise applications and provides a solution to effectively manage resource allocation on projects in project centric organizations.  PJRM has been a buzz word in PPM when Oracle started rolling out PPM solutions to its customers. The effective goal of implementing PJRM application is to find the right people for the right projects at the right time which is ultimately achieved by streamlining the demand and supply of resources in an organization. Project Resource Management considers only labor resources and assignment of those resources at the Project level only (not at task level) and is a not time based application.

Continue reading " Whether to use 'Oracle Project Resource Management' " »

July 3, 2012

CRM to CXM to C3E - Innovation or Evolution?

While CXM (Customer Experience Management) was floated as a concept almost a couple of years ago, it seems quite recent in wake of the fact that CRM (Customer Relationship Management) has been the mainstay of enterprises worldwide for almost 2 decades now. Despite the fact that most of the organizations are yet to latch on to this, and the fact that the ones who have latched on are yet to mature the concept when implemented on ground, the industry is looking for something newer already. The new acronym on the block is C3E (Cross-Channel Customer Experience), and at least for now it seems to satisfy everyone's appetite for innovation.

Continue reading " CRM to CXM to C3E - Innovation or Evolution? " »

June 28, 2012

PeopleSoft to Taleo Integration - An Approach (Part 2)

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys

 

In the first part of the blog one of the approaches to integrate Taleo Talent Acquisition and Performance Management modules with Peoplesoft Core HR module is outlined which involves imparting the Peoplesoft data to Taleo via an outbound Interface.

Continue reading " PeopleSoft to Taleo Integration - An Approach (Part 2) " »

June 13, 2012

Oracle Mobile Supply Chain Applications : Be Mobile, Be Quick, Be Accurate and Reduce Waste

Guest post by
Shantanu Bedekar, Senior Consultant, Infosys

 

Anyone who has visited a manufacturing plant or a warehouse knows that there is always a time-lag between physical movement of material and recording the same in the system. The unavoidable reason of this is: material is stored in racks, bins, containers spread across the warehouse or shop-floor but computer terminals on which Oracle forms are opened to enter data are far and few.

Continue reading " Oracle Mobile Supply Chain Applications : Be Mobile, Be Quick, Be Accurate and Reduce Waste " »

June 1, 2012

PeopleSoft to Taleo Integration - An Approach (Part 1)

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys

 

Talent Management contributes to the backbone of any of the HRMS system and its market has been evolving over time. As per a report from Bersin & Associates- a specialist research firm- an amount of more than $3 billion has been spent by the organizations to buy talent management softwares in 2011 and this number is expected to increase by 16-17% in 2012.

Continue reading " PeopleSoft to Taleo Integration - An Approach (Part 1) " »

April 28, 2012

Product Maintenance In A Strict Regime

One time success comes to many but sustained excellence is not everybody's cup of tea. World class organizations maintain their growth momentum year after year, operating in strict regime. This is true for leaders in retail as well as printing and digital solution industry. Players under the Food and Beverage industry, operate under a strict legal and compliance regime. International Agencies like FDA, FCC, and USDA mandate the tacking of lot attributes like the product expiration date throughout the supply chain. Also, corporate governance norms like Supplier Social Responsibility mandate the tracking of the products' country of origin. This is important to ensure that organizations do not indulge in any kind of malpractices like sweat shopping.

Continue reading " Product Maintenance In A Strict Regime " »

April 26, 2012

Basel III - Leading the way to herald a paradigm shift in Risk Management

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

The financial crisis of 2008-09 paved way for a regulatory reform that was revolutionary. The impact of this crisis was so severe that the losses it caused led to a near collapse of the financial system and crippled the economy to a large extent. Considering market sentiments, the need for a new set of reforms was at an all time high. This led to an intervention by the Regulators on a global scale. Slowly and steadily, the economy regained a semblance of stability. The next obvious step in the process of recovering and stabilizing was a detailed analysis of the cause of the unparalleled failure of the financial system the world witnessed. There seemed to be a collective failure of Banking, regulation as well as supervision. With massive amounts of the tax payers' money being pumped towards reviving or "bailing out" crumbling financial markets and institutions, finding the cause and solution for the problem was the need of the hour. This eventually resulted in a complete rework of existing regulations which included changes in capital management, liquidity, Governance etc. The events that transpired in 2008-09, led to the revamping of the Basel 2 regulations and paved way for the Basel 3 regulations.

Continue reading " Basel III - Leading the way to herald a paradigm shift in Risk Management " »

April 13, 2012

Oracle Hyperion Upgrade- Opportunities and Possibilities

Guest post by
Hari Ram, Technology Analyst, Infosys

 

The rapid progress in technology makes today's-latest seem like tomorrow's-outdated. The change may not always mean 'mere increase in the version number' or 'change in look and feel'. The newer version of a platform or product more often than not brings a bag of advanced features that will simplify the process, increase usability, fix earlier defects and most importantly provide more value for the buck spent.

Continue reading " Oracle Hyperion Upgrade- Opportunities and Possibilities " »

April 10, 2012

Payroll Interface in Multi Geography Environment: Key Focus points

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys

 

In organizations operating out of multiple geographies; country/region specific Payroll Vendors are increasingly preferred over the centralized HR Operations systems. While the importance and complexity of Payroll Processing is unquestionable in any HR system; different Payroll systems for different countries make it all the more complicated.

Continue reading " Payroll Interface in Multi Geography Environment: Key Focus points " »

February 19, 2012

OBIEE 11g Upgrade - Some Key Considerations

Guest post by
Karan Chadha, Associate Consultant, Infosys

 

OBIEE 11g was launched amidst much fanfare in mid 2010 and the feedback since then has been fairly positive. Owing to this success, the market is seeing a lot of traction towards OBIEE 11g upgrade. I was a part of one such upgrade project and based on my understanding I am sharing a few key considerations:

  • Why should an organization upgrade to OBIEE 11g?
  • How automated is the upgrade and how much of manual effort is involved?
  • What would be the tentative timelines to complete the upgrade?

Continue reading " OBIEE 11g Upgrade - Some Key Considerations " »

Thinking beyond Hyperion Essbase for planning (Part 2)

Guest post by
Hari Ram, Senior Systems Engineer, Infosys

 

In the previous part of the blog, I discussed about the basic differentiators between Essbase & Hyperion Planning based Financial Planning systems. In this I am sharing thought on Data and Process management aspects of both the approaches.

Continue reading " Thinking beyond Hyperion Essbase for planning (Part 2) " »

January 24, 2012

Thinking beyond Hyperion Essbase for planning (Part 1)

Guest post by
Hari Ram, Senior Systems Engineer, Infosys

 

Oracle Hyperion Essbase provides the best of multidimensional database capabilities in terms of performance and features. The Essbase lovers and existing users may believe that Essbase is sufficient enough for their planning, budgeting and forecasting requirements. Hence most planning applications still exist on Hyperion Essbase instead of Hyperion Planning - the centralized MS Excel and Web-based planning, budgeting, and forecasting solution from Oracle's Hyperion Suite of Products.

Continue reading " Thinking beyond Hyperion Essbase for planning (Part 1) " »

November 25, 2011

The last mile in financial reporting - The next big thing

Guest post by
Anand Balakrishnan, Principal Consultant, Infosys

 

ERP system have been adopted by over 90% of the global fortune 100 companies and 75% of fortune 500 corporates to handle the various facets of their operations. In the financial accounting space, while these companies have focused on the back office processing of records and generation of preliminary financials (P&L and Balance Sheets) a very small number of companies have any sort of automation in the last mile, namely generating the quarterly and annual financial statements that need to be submitted to varied set of external agencies including regulators, lenders and the street.

Continue reading " The last mile in financial reporting - The next big thing " »

November 18, 2011

Bridging Two Islands: A curious case of Oracle AIA

Guest post by
Vinod Kumar, Consultant, Infosys

 

Telecom sector has been chronically plagued by revenue leakage problems and often seen to be spending the maximum energy and budget on areas around how to not let it happen or in other words having in place an effective Revenue Assurance mechanism. Making it one of the most published area in the industry are the solutions around it yet the clients, be it the newcomers or the old-timers, are often marred by this problem. Not that there are no solution around it but it's the understanding of the solution/product offering and the judicious implementation which makes a solution stand out.

Continue reading " Bridging Two Islands: A curious case of Oracle AIA " »

November 4, 2011

Why Oracle Fusion Procurement? How does it add value?

Guest post by
Suchitha Prabakaran, Consultant, Infosys

 

In the current global business environment, efficient Procurement techniques, methodologies and processes play a vital role in providing a competitive edge- both operationally and financially for any organization irrespective of the size, nature of business, products dealt with, area of operations etc. Corporates now have realized the importance of streamlining and strategizing procurement processes as it makes a huge difference to the revenue and profitability of the organization.

Continue reading " Why Oracle Fusion Procurement? How does it add value? " »

October 19, 2011

International Financial Reporting Standards (IFRS): Looking beyond compliance

Guest post by
Kamaljeet Singh Bhatia, Lead Consultant, Infosys

 

On 26-May-2011 the Securities and Exchange Commission, U.S. (SEC) issued staff paper associated with 'Work plan for consideration of incorporating IFRS' in which it outlines incorporating IFRS into U.S. GAAP after a certain period of 5 to 7 years. In Japan the ministry in charge of financial affairs announced that decision regarding IFRS adoption may not be made until 2012, thereafter at least 5 years would be needed to make preparations. There seems to be no decision on mandatory IFRS adaptation timelines and so far it seems to remain indecisive until FY2012-2013. However over the period there has been a growing acceptance from a number of other countries.

Continue reading " International Financial Reporting Standards (IFRS): Looking beyond compliance " »

October 10, 2011

Video: Social CRM - Delivering the Next Generation Customer Experience

Guest post by
Rakesh Kumar, Industry Principal, Service Innovation Strategy, Infosys

 

Continue reading " Video: Social CRM - Delivering the Next Generation Customer Experience " »

October 5, 2011

Impediments to supply chain integration: An SME perspective

Guest post by
Kamaljeet Singh Bhatia, Lead Consultant, Infosys

 

The last few decades has witnessed numerous examples of significant competitive advantages through supply chain integration. Information sharing through superior technology is making enterprises capable to innovate and integrate in the complex networked environment. However information integration in supply chains is limited to large enterprises and small to medium scale enterprises (SME's) significantly lag to leverage technology for supply chain integration.

Continue reading " Impediments to supply chain integration: An SME perspective " »

October 4, 2011

Leveraging Fusion Business Process Model Methodology in Project Portfolio Management (PPM)

Guest post by
Sandeep Suresh Deshpande, Principal Consultant, Infosys

 

In today's world, business is exposed to a constantly changing environment where organizations face the most challenging situations -

  • Information silos across the value chain
  • Parallel processing amongst distributed systems
  • Mismatched products to support complex end-to-end business processes
  • Complex and long-running projects
  • Real-time project consolidation and budgeting

Oracle has done an extensive internal and external research, took the best practices from Oracle E-Business Suite, Oracle PeopleSoft, Oracle JD Edwards, Oracle Siebel and all other acquisitions to come up with a number of industry business process areas with multiple levels of decomposition. These world class business processes can be leveraged to deliver in the complex and challenging environment.

Continue reading " Leveraging Fusion Business Process Model Methodology in Project Portfolio Management (PPM) " »

September 27, 2011

Effective Sales Planning with Oracle Fusion Sales Planning Solution

Guest post by
Sushal Subashchandra Shetty, Consultant, Infosys

 

Are you not able to define effective territories for your sales organization?

Is your sales team swimming in the sea without targets?

Is your sales team cherry picking on prospects and you are not aware how to tackle it?

Are you losing track of your sales team's performance?

If answer to all/one of the above questions is yes, then my cent that you ought to read this further. The top problems which one of the large manufacturing company was facing were loss of productivity due to redundant and manual process, lack of consistent and efficient reporting, inaccurate commissioning.

If you are also facing the same problems as above then sales planning solution based on Oracle Fusion Applications is the one-stop solution for you.

Continue reading " Effective Sales Planning with Oracle Fusion Sales Planning Solution " »

September 16, 2011

Asset Management in Electricity Distribution Utility: "The Challenges of Getting Softer"

Guest post by
Abhishek Prasad Verma, Lead Consultant, Infosys

 

Power sector historically has been late in adopting IT to enable and streamline its business processes. The same is evident in its archaic operations and built in inefficiencies. However recently there has been a considerable effort by the utilities to look for all available options to improve operational efficiency in various field of operation like customer services, metering, billing etc. for improved customer services & tariff rationalization. So is the case with Asset Management System. In the first wave of transformation, the industry is looking forward to go softer and leaner i.e. it is exploring IT to replace its "Hard Book" based archaic manual systems.

Continue reading " Asset Management in Electricity Distribution Utility: "The Challenges of Getting Softer" " »

September 7, 2011

BACKUP and RECOVERY in EXADATA

Guest post by
Vinayak Gangadhar Kurdekar, Technology Lead, Infosys

 

Businesses today need to increasingly leverage a unified platform to host all their database and applications at one place. To meet this challenge, Oracle has designed the Exadata server technology that bundles database and applications together to provide high performance, high availability, scalability and throughput. Mere implementation of the exadata server and its components is not enough. Disasters can strike at anytime. To ensure survivability and safeguard against any major disasters, effective backup and recovery solution is a must. The backup and recovery strategy needs to be not only precise but proven in all aspects. To achieve this Oracle has come out with multiple backup and recovery solutions designed in-house and third party.

  1. Disk based backup and recovery.
  2. Tape based backup and recovery.
  3. Backup and recovery using dataguard.

Continue reading " BACKUP and RECOVERY in EXADATA " »

August 28, 2011

Establishing The Centroid Of Magic Triangle - Hitting the Bull's Eye of CMO Engagement

Organizations in the Retails industry envision improving the productivity, robustness and operational efficiency of their Global distribution network. In order to do so they plan to implement standardized processes coupled with integrated infrastructure and systems across all the Contract Manufactures and Packers under a single application ecosystem. As discussed in my earlier blogs contact manufacturing in the retail sector has taken the world by storm and organizations continuously strive to raise their bar each day.

Continue reading " Establishing The Centroid Of Magic Triangle - Hitting the Bull's Eye of CMO Engagement " »

August 24, 2011

Can Social Media be the next big lever for Business Intelligence? - Part 3

Guest post by
Karan Chadha, Associate Consultant, Infosys

 

In Part 1 of this blog, I had talked about the immense potential that Social Media data holds for getting transformed into business insights. In Part 2 I moved on to discuss Social Media Intelligence (SMI) tools and the key value adds that they provide to Organizations. I will now move on to the piece that is the most relevant for us; the piece about integrating SMI tools with conventional reporting tools like OBIEE and establishing an integrated reporting environment; an environment which leverages insights from structured enterprise data as well as fluid social data.

Let me touch upon two facets of what is now broadly known as Social BI:

  • Transforming generic insights offered by SMI tools into actionable customer specific insights
  • Richer customer insights by leveraging social data in conjunction with traditional data

Continue reading " Can Social Media be the next big lever for Business Intelligence? - Part 3 " »

July 29, 2011

Database and Application administration essential for Oracle E-Business Suite R12 upgrade

Guest post by
Umesh Tanna, Senior Technology Architect, Infosys

 

Oracle E-business suite R12 upgrade is a major project that organization undertakes. Functional, technical and infrastructure administration teams are the primary groups that are involved in upgrade project from IT department.  Oracle Application Database Administration activities are very critical activities in upgrade project that is performed by Oracle Apps DBA. Following are most essential aspects of R12 upgrade project from the standpoint of Oracle Apps DBA.

Continue reading " Database and Application administration essential for Oracle E-Business Suite R12 upgrade " »

July 19, 2011

Centralized Procurement with Oracle Fusion

Introduction

With the business expanding across globes and with manufacturing organizations resorting to sub-contracting, there is a need for organizations to look at procurement beyond their current markets.  This introduces the need for a centralized procurement function for better purchasing efficiency, better control over organization spend, and central and simpler management of contracts with suppliers.  Oracle Fusion Procurement introduces new and better features that aid organizations to better manage their procurement functions.  The following are the advantages of a centralized procurement function:

  • Better control over organization spend
  • Consolidated purchasing across business units
  • Leverage volume discounts by consolidated demand
  • Better supplier relationship management
  • Single point of contact in buying organization for supplier
  • Centralized contracts - easier implementation and better management
  • Consolidated measurement of supplier performance
  • Reduced overheads

Continue reading " Centralized Procurement with Oracle Fusion " »

July 4, 2011

Power of Empowering - The new perspective of ERP implementations

Objective of my blog is to present the power of empowering and new perspective of ERP implementation that can make the implementations easy.

Continue reading " Power of Empowering - The new perspective of ERP implementations " »

June 29, 2011

Solutions for Linear Asset Management - A Data Model for Definiing the Linear Assets

In my earlier Blog, I have detailed the challenges arising in Linear Asset Management and I like to highlight the possible out of the box or custom solutions to overcome these challenges. This blog primarily explains how a data model can be developed to define the network of linear assets and their attributes using Oracle EAM Asset group attributes.

Continue reading " Solutions for Linear Asset Management - A Data Model for Definiing the Linear Assets " »

May 19, 2011

Typical Challenges faced in Implementing Meter Data Management Systems in Utility Distribution Space - Indian Context

Guest post by
Dilesh Deepak Dattani, Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

A lot of Indian companies in Utility Space have either already started or in the process of starting implementation of IT Systems to which would help in increasing their operational efficiency and reducing costs. In this post I would like to highlight some of the typical challenges which we come across in such implementation projects in India.

Continue reading " Typical Challenges faced in Implementing Meter Data Management Systems in Utility Distribution Space - Indian Context " »

May 11, 2011

Oracle Exadata - A platform for consolidation (Part-1)

Guest post by
Umesh Tanna, Senior Technology Architect, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

Consolidation is one of the many key reasons for deploying and using Exadata. Oracle Exadata is an appliance - hardware and software bundled and engineered to provide maximum performance. It is a database machine that is purpose built and integrated. True, that there are high end systems that are best suited to be replaced by Exadata platform considering the growth and performance need of those system. However, by design, Exadata offers high end configuration and specification which not all types of Oracle database application that today runs in IT department need.  Hence, solid business case can be built for those systems if, some type of consolidation solution is considered which can simplify, increase availability and performance and ultimately reduce total cost of ownership.

Continue reading " Oracle Exadata - A platform for consolidation (Part-1) " »

May 3, 2011

Role of Testing in successful project implementation

Guest post by
Amit Tuteja, Senior Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

I was lucky to be part of one of the complex Oracle implementations done by Infosys Oracle Practice in Retail industry. During my work with this large retailer I got the opportunity to work on design phase and later got involved in testing phase. Most of us understand and realize the importance of Testing in any implementation but in this blog I would like to emphasize how a well planned Testing phase increased Management/ Stakeholders confidence and paved the way for a successful Implementation.

Continue reading " Role of Testing in successful project implementation " »

March 15, 2011

How to measure ROI for SOA projects? A Tollway Approach

Guest post by
Prasad Jayakumar, Technical Lead, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

Early morning I was hitting I-94W to meet my client in Milwaukee.  I wish I had my I-PASS; toll varied from 25 cents to little more than a dollar.  I was wondering "Why not the government builds the infrastructure out of tax collected and let us free?"  Immediately I realized my ignorance.  My discussion topic with client was "How to measure ROI for SOA Projects?"  It was a meeting to see if we can present benefit of SOA in a tangible way to business.  I was wondering if the toll way could answer the question.

Continue reading " How to measure ROI for SOA projects? A Tollway Approach " »

March 9, 2011

The Power Of Oracle Life Sciences Data Hub (LSH)

Guest post by
Nobendu Roy, Senior Project Manager, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

We know that LSH is a clinical data integration platform, but it can also be used as a computing environment that gives tremendous power and flexibility to a PLSQL programmer to extend the functionalities.

Continue reading " The Power Of Oracle Life Sciences Data Hub (LSH) " »

March 8, 2011

Challenges Faced in Global ERP Implementations -Like Crossing A Sea?

In today's world, many of ERP Implementations are large involving multiple regions, countries and businesses around the world.I am talking about large multinational corporations which have foot prints around the world either directly or through subsidiaries. Some of these corporations also have grown bigger through mergers and acquisitions.

Continue reading " Challenges Faced in Global ERP Implementations -Like Crossing A Sea? " »

March 7, 2011

Supply Chain Best Practices: Reduced TCO via Best Of Breed or ERP WMS

It has been debated over and over again if Best of Breed WMS is more suited to lower the Total Cost of Ownership as compared to an ERP based WMS. But a settlement has not been reached yet. Organizations with logistics management as their core competency may choose to favor best of breed software whereas a traditional sales company or retailer may choose to look in the other direction.

Continue reading " Supply Chain Best Practices: Reduced TCO via Best Of Breed or ERP WMS " »

February 22, 2011

Oracle SOA 11g - One Less, One More

Guest post by
Prasad Jayakumar, Technical Lead, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd

 

One Less, One More™ -  "one less negative thought or action, and one more positive thought or action, and soon our lives will be less stressful, and if practiced as a community [...]  would move in the direction of our collective goals, dreams and desires" by Robbie Vorhaus,  Communications, crisis and reputation advisor.

Oracle acquired many best-of-breed products on SOA landscape may be for architecture excellence or for concept/idea or for market share or to fill the void or based on some other strategy which only acquisition experts know.  But, what's interesting is how Oracle managed to unify all the acquired products and paved a path to Success as a corporate and for Oracle SOA practitioners.

Continue reading " Oracle SOA 11g - One Less, One More " »

Integrated Operations and Services Planning

Businesses where Installations are a significant portion require a high degree of integration, alignment and trust between Project Management and Supply Chain Management. 

Continue reading " Integrated Operations and Services Planning " »

February 18, 2011

Do we need SOA Governance ?

Guest post by
Prasad Jayakumar, Technical Lead, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

In my recent client discussion the ever pondering question popped up, "Do we need SOA Governance?" Definite YES, I told without second thought. If they would have asked me "Do we need SOA?" the answer would have been based on whether business is ok to WALK or wants to DRIVE.  Since the question was about governance, it is as simple as saying "If you want to drive safely, better hold a valid driving license."

Continue reading " Do we need SOA Governance ? " »

November 7, 2010

Task Of Avoiding Stock Outs- Task Management

Out of Stock is a common problem that has smitten retailers immemorial. It is a part and parcel of the industry dynamics. One of the core WMS concepts can come in really handy and act as a panacea.

Continue reading " Task Of Avoiding Stock Outs- Task Management " »

November 1, 2010

IFRS with Oracle - What standard and solutions impact the most?

Introduction of new regulations or changes in existing regulations at local or international level can lead to drastic changes for an enterprise. IFRS is one such change which would change the financial statements for ever. US markets would also be affected starting 2013 though SEC is yet to make any decisions on the start date as to when to adopt IFRS.
The key IFRS differences which would have big impact on US companies are:
1. Consolidation, Associates and Joint Ventures
2. Property Plant and Equipment
3. Employee Retirement Benefits
4. Borrowing Costs
5. Inventory valuation
 
Though oracle claims that it is ready for IFRS with multiple solution options like Sub ledger accounting, Oracle General Ledger or Hyperion Financial Management, some key solutions would have to be worked as per the client situation. The most complex solutions to design would be Fixed Assets and Inventories since these solutions would have sub ledger level impact

No ERP package provides an out of box solution to immediately converge to IFRS especially at sub ledger level. However let's look at some of the features of Oracle R12 which can be used at sub ledger level to achieve asset componentization and thereby comply with IFRS standard on Property plant and Equipment

Continue reading " IFRS with Oracle - What standard and solutions impact the most? " »

October 6, 2010

Harmonize to Globalize

Per many researches conducted pan globe, companies worldwide, are realizing the benefits of rolling out standardized WMS processes across their national and global warehouses. Popularly referred to as WMS unification, this initiative is typically triggered from a need to streamline processes by extending best practices from the industry or within the organization to all the storage locations. This delves into the outline, benefits and implementation perspectives to design the "Right" WMS instance strategy for organizations having geographically distributed warehouses on the road to a WMS unification exercise. Hence the choice of an appropriate WMS for an organization will act as a positive catalyst and enabler.

Continue reading " Harmonize to Globalize " »

August 6, 2010

Be prepared to weather the next storm - Enterprise Risk Management (ERM)

In the crisis just gone by, newer and complex financial products, ameba like organizations cause of heightened pace of M&A and ever changing relationships between different types of risks resulted in broken models, violated assumptions and ineffective risk management just when it was needed most. Couple it with continuously evolving regulatory requirements, an Enterprise Risk Management (ERM) is needed which can align risk function with strategic business imperatives, create a common language of risk and facilitate optimal levels of risk.

Continue reading " Be prepared to weather the next storm - Enterprise Risk Management (ERM) " »

May 22, 2010

Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 3)

There are many ways to achieve Leaner ERP implementation, and I have discussed some of the strategic levers for it in my previous blogs Go Lean (Part 2) and Go Lean (Part 1) like senior management and executive sponsorship, robust decision making framework, effective change management approach, upfront planning for middleware and reporting platforms, solution design workshops, selection of appropriate edge products and leveraging localizations. However, there are many tactical and operational levers also available for enterprises to adopt, which are primarily part of implementation execution cycle. I am discussing here some of these levers and best practices to minimize customizations:

  • Boot Camp Trainings - Before initiating the solution design phase, organizations must seriously consider to conduct the boot camp trainings on chosen ERP to their key super users, business analysts and implementation core team, facilitated by System Integrator (SI). The intent for boot camps must be training to the team for vanilla features and functionalities of ERP relevant to their industry processes. This will enable them to bridge many gaps and requirements through seeded ERP functionality, and increase the overall fitment of the package application, leading towards reduced customizations.

Continue reading " Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 3) " »

May 4, 2010

When is the right time to conduct End User Training in Oracle implementation?

One question that continues to baffle the program management community around Training delivery in large ERP implementation programs is when to deliver end user Training? The answer is probably not as straight as you may expect. Let's first discuss the constraints around this decision:

  • Go Live Date: If there is a huge gap between Go Live Date and User Training, the user tends to forget what they learnt as during this period they have to continue using the legacy system and will not be able to unlearn some of the old practices and habits post go-live. On the other hand, if the training continues till the last date, you will not be able to make an apt decision towards user readiness and its implications on implementation Go No Go Decision.

Continue reading " When is the right time to conduct End User Training in Oracle implementation? " »

May 3, 2010

Road towards Package Adoption and Learning - Comprehensive Training Strategy is your Precursor to implementation success

In my last blog Still waters run deep - Poor User Adoption may cost you your ERP Implementation.. I discussed at length about the importance of ERP training and the need for organizations to focus more on user adoption.  As ERP Implementations mature and grow, the focus on user training also intensifies. While many organizations have started realizing the benefits of user adoption, they often struggle to determine the right budget and the right approach to achieve it.

Continue reading " Road towards Package Adoption and Learning - Comprehensive Training Strategy is your Precursor to implementation success " »

Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 2)

To get an answer to the question raised in my previous blog Go Lean (Part 1), first we need to understand the primary reasons why organizations tend to develop custom code in typical Oracle ERP implementation program, and then what are the best practices or guiding principals they can adopt to go leaner.

Continue reading " Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 2) " »

October 9, 2009

Lean in Everyday Life

My last few blogs have been around lean principles as applicable to businesses. This blog is a little different and dwells on using lean thinking to see if some improvements in our day to day processes and transactions can be obtained. Lean philosophy advocates improving process by removing the non- value adding activities and if we take a few examples, we can see how we can apply lean in our daily lives and improve some of the processes.

Continue reading " Lean in Everyday Life " »

August 12, 2009

An Introduction to Oracle Manufacturing Operations Center (MOC)

Does your manufacturing intelligence system support proactive monitoring for quick decision support? Lots of data gets collected on your shop-floor – but how should it be organized to assess the performance of a machine, a line, a plant, or a fleet of plants? What will it take you to make the process more a science than an art? Oracle has launched a new product - Manufacturing Operations Center - to answer some of these questions.

Continue reading " An Introduction to Oracle Manufacturing Operations Center (MOC) " »

August 4, 2009

Best Practices in Handling Uncertainties in Business Requirements in Enterprise Solution Implementations

Experience shows it is impossible to define all business requirements in the initial phase of a packaged software implementation. Some requirements are missed due to schedule pressure or oversight, while others originate later due to changed business realities. How can program sponsors manage changing requirements without impact to budgets and schedules? This article attempts to answer the question based on practices observed in multiple large enterprise system implementations.

Continue reading " Best Practices in Handling Uncertainties in Business Requirements in Enterprise Solution Implementations " »

June 16, 2009

IT Outsourcing - Recession Survival Kit - Series I

Everybody is talking about it.. Decision makers are contemplating either to invest for growth now or to cut costs to maintain margins.. or do both. well.. am sure people know that these are easier said than done. there are too many theories, hypothesis, advices, opinions and the latest in the list.. 'management books'... trying to use all possible ways of the current situation to make themselves heard.. but what is heartening is that there is good amount of truth and reality in all of these.. as they are directly from their heart.. they have felt it, experienced it and living with it.


Continue reading " IT Outsourcing - Recession Survival Kit - Series I " »

March 22, 2009

Why Lean may need ERP?

The traditional thinking is that Lean and ERP are contrary to one another. Lean signifies a pull system and simplicity whereas ERP signifies a push-based complex environment that relies on innumerable transactions at every step to run smoothly. Lean is reality-oriented while ERP is data-in-the-system-oriented. One can argue forever on these lines…

If one scratches the surface, however, it does not seem so contrarian after all.

Consider some real-life examples below from my consulting experience where an ERP system assisted the lean philosophy of an enterprise.

 

Continue reading " Why Lean may need ERP? " »

December 30, 2008

Is Perfect Estimation Achievable

Historically it has been observed that lots of projects experience cost, effort and schedule overrun or poor quality. In most of cases, the project end up taking alternate paths to fulfil the budget constraint and ends up delivering an inadequate product/application/service. Further changing market Scenario does create estimation overruns. In such cases is it ever possible to get a Perfect Estimation.

Continue reading " Is Perfect Estimation Achievable " »

December 24, 2008

Are you still using function points for estimating the size of Package Implementation?

Package Points is the buzzword in Oracle Practice now at Infosys Technologies Ltd for sizing an implementation project for the reasons which I am putting forward based on my experience in involving in sizing many development and package implementation projects.

Continue reading " Are you still using function points for estimating the size of Package Implementation? " »

December 22, 2008

Redefine your measurements to stimulate operational excellence

A difficult business climate as today’s provides corporations with an opportunity to take a hard look at their operational procedures to weed out inefficiencies that might exist in various business functions. Focusing on reducing waste and improving operational processes helps businesses in their journey towards attaining operational excellence. In addition, it also allows for cost savings, which can provide stability to the profit margins in adverse economic times as these.

Continue reading " Redefine your measurements to stimulate operational excellence " »

November 24, 2008

Using Operational Levers To Boost Supply Chain Performance

To remain competitive in today's environment, manufacturing companies are looking at boosting their supply chain performance. One of the key levers for improving supply chain is 'cost reduction' at various stages of the entire chain.

Continue reading " Using Operational Levers To Boost Supply Chain Performance " »

October 1, 2008

ERP Systems for Small & Mid-Sized Companies

 If we look at the world's 2 leading large ERP packaged suites, they are huge applications that offer tremendous flexibility to handle just about all possible kinds of manufacturing systems and business processes spread across all kinds of industries. Can these ERP systems be readily adapted by small & medium-sized companies and how do large ERPs really differ from those that are used by the SMB segment?

Continue reading " ERP Systems for Small & Mid-Sized Companies " »

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