Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

Main

September 12, 2016

Customer Delivery in Semiconductor Industry

Introduction

Semiconductor products finds application in various industry verticals that requires digital technology embedded in their end products to enrich them with the ability to program, configure, connect to other devices, automate or provide extra features to delight the customers.  Analog semiconductor application are also diverse such as in the field of power electronics, servo control application and energy.  Some examples are machine control units in automobiles, smart mobile phones, and control units in industrial automations, robotics, solar energy etc. 
With a wide range of application, semiconductor industry commands a business little more than $330 billion worldwide.  Supply chain in the semiconductor industry is characterized by the price sensitivity, constant innovation, product complexity, collaboration with manufacturing partners and globalization of its value chain.  The semiconductor product is not an end product by itself and is usually used to build one and hence its supply has a significant impact to the business downstream.  Low margin in this business requires higher volume turnover for them to be in green.   Competition and the above challenges forces the industry to emphasize on the customer delivery performance and service levels to their clients, who are from diverse segments in the market. They have to add value not only to the technology through innovation but also to the supply chain process by reduced cost along with reduced reaction time to demand.


  Customer delivery function is identified as the priority one processes to sustain in the semiconductor business.  It involves order capturing, calculating demand, delivery promising, tracking logistics till ownership transfer to customer and keeping customer informed.  This is supported by the planning function to ensure service levels that reduces or prevent line down situations for their clients and maintain optimum inventory.  The key performance elements of the customer delivery that depends on the supply chain are -
a. Reaction time to the demand.  The ability to respond with promises or exceptions to the client.
b. Ability to meet the customer demand as per the schedule with negligible or no slippages
c. Real time status information availability.  This is the ease of accessing status of inventory in terms of location, reservation and quantity.





Continue reading " Customer Delivery in Semiconductor Industry " »

January 14, 2016

Integrated Supply Chain with Contract Manufacturer

In today's competitive world, Manufacturing Organizations subcontract many of their key processes to gain competitive advantage in operational efficiency, operating cost, capital expenditure and several other benefits. Comparatively, manufacturing organizations need a tighter bond with its outsourcing partner(s) at various stages of its manufacturing cycle. Today's supply chain processes demand an end-to-end integrated & interactive view to enhance collaboration with subcontracting business partners. Current outside processing functionality is rather insufficient to solution this gap.
Oracle's Outside Processing Functionality is not sufficient enough for end-to-end system driven transactions and visibility with varied business processes and complex subcontracting supply chain. Then you have Oracle Outsourced Manufacturing - a complete integrated supply chain module. It is integrated to core manufacturing, planning and distribution modules, it provides the required visibility, traceability and scalability to implement many variants of subcontracting processes.

Overview of the Outsourced Manufacturing Transactions:


Integrated Planning and Execution:


Contact

In case you have additional questions or need more detailed discussions, please drop me a note @ Saroja_Nayak@infosys.com

Connect with Infosys

Infosys is a gold sponsor this year at Modern Supply Chain Event. You can listen to Infosys clients discuss industry leading best practices in the manufacturing track panel discussions. Discuss with our thought leaders on how Infosys can help you realize measureable business value from your supply chain management investments.
Join us at booth #410 to learn about our cutting-edge offerings and supply chain management solutions.

July 23, 2014

Critical Role of Training In ERP Adoption

Guest post by
Samik Das, Project Manager, Infosys Limited

"Practice Makes A Man Perfect" is a well known phrase and now let me rephrase the proverb from an ERP implementation perspective as "Users' Practice makes an ERP adoption perfect". Here the million dollar question remains, "How to make the end users practice, practice and practice?" We keep pushing them to achieve this while ignoring the main aspect that they do not have the required comfort to practice. The answer should be - Training.

Training gives Comfort; Comfort makes people Practice, Practice results in Extensive Testing which in turn brings out a good ERP adoption process. Training should be one of the key items of the whole implementation process. In a broader way, two important aspects are to be considered while designing the training. 'Stages' - when the trainings are to be conducted and the 'Content' - which carries the value.


Continue reading " Critical Role of Training In ERP Adoption " »

October 25, 2013

Leading the Customer Service Commitments (Part-2)

Guest post by
Saurabh Dwivedi, Consultant, Infosys

 

In the last part, I have recalled how the lack of information with the service agent led him to overcommit which in turn brought down the service level commitments severely. Then I talked about the information gap which can be potentially plugged in by the CRM system. In continuation of that, in this part, I will try exploring the Siebel CRM system capabilities which can ensure that the customer service agent has access to complete information in their CRM systems and is also able to pass on the complete service requirements and commitments to the assigned technician.

Continue reading " Leading the Customer Service Commitments (Part-2) " »

October 17, 2013

A smart solution to safe travel: Is connected vehicle an answer? (Part-2)

Guest post by
Ashish Verma, Senior Consultant, Infosys

 

Picking up from my previous blog on "Safe Travel" where we discussed about possible ways to enable safe travel and a possible solution. Now we know our expectations from an intelligent mode of travel. In nutshell, four types of data are important for safe travel.

  • Driver's Data
  • Infrastructure data
  • Vehicle data
  • Historical data

Continue reading " A smart solution to safe travel: Is connected vehicle an answer? (Part-2) " »

October 16, 2013

A smart solution to safe travel: Is connected vehicle an answer? (Part-1)

Guest post by
Ashish Verma, Senior Consultant, Infosys

 

I heard this news a few days ago about a train accident in Spain and the cause of it was its high speed. Train was travelling at 190km/hour instead of 80km/hour. The first thought that hit my mind if there was a way to avoid it. Was there a way to signal or alert the driver that the train has exceeded the permissible speed limit? Could we have reduced the speed of the train when that deadly turn derailed it? This is just one example, every day we keep hearing about such accidents around us. And what happens after such accidents? An enquiry commission is appointed which ultimately links the accident with one of the possible causes like over-speeding, signal violation, driving under intoxication, negligence etc. But do such commissions work with authorities to ensure that such mishaps will not be repeated in future or how travel can be made safe for all?

Continue reading " A smart solution to safe travel: Is connected vehicle an answer? (Part-1) " »

October 10, 2013

How best to model profitability for financial institutions? (Part-3)

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

Financial institutions, today, look for enterprise "tool" that captures cost study results, manages cost drivers and analysis without manual intervention that can be leveraged for advanced analytics and Portfolio Management and Strategic Planning.

In the previous part, a comparative analysis of two applications in the space of profitability management from Oracle - Hyperion Profitability Cost Management (HPCM) and Oracle Financial Services Profitability Management (OFSPM) were evaluated on business criteria. In this part, the focus is to evaluate the products for key usage criteria.

Continue reading " How best to model profitability for financial institutions? (Part-3) " »

October 7, 2013

Using File Based Loader to Extract Maximum Value

Guest post by
Prashant Sharma, Project Manager, Infosys

 

With the Cloud buzz picking pace, lot of organizations are moving to Software-as-a-Service (SaaS) based applications. ERP implementations that would on an average take close to a year, are now being executed in few weeks. Data conversion, as always, is one of the key activities in these implementation projects. Earlier, technical and functional teams used to spend many person months developing data conversion programs and utilities, as part of the project life cycle. This is not the case anymore with Oracle Fusion SaaS implementations. File Based Loader (FBL) is a very effective data upload tool, which guides customers in their implementation journey to Oracle Fusion applications.

Continue reading " Using File Based Loader to Extract Maximum Value " »

How best to model profitability for financial institutions? (Part-2)

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

In continuation of our view on profitability measurement being one of the critical activities for Financial Institution to survive in today's volatile environment, let's focus on technology to enable better profitability management. 

Continue reading " How best to model profitability for financial institutions? (Part-2) " »

September 26, 2013

Gamification in Human Capital Management

Guest post by
Arathi Devi H., Project Manager, Infosys

 

Gamification may not be a word recognized in all dictionaries, but is already a major technology trend currently. Use of game play to engage an individual, has not been unknown to mankind. Right from childhood lessons to group engagement activities, games have always made the mundane chores more enjoyable experiences.

Continue reading " Gamification in Human Capital Management " »

How best to model profitability for financial institutions?

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

Five years ago, most financial institutions saw dawn ahead of them with the bankruptcy of Lehman Brothers. The turmoil left few of them battling their way back, while few of the financial institutions having their basic C's - Cost management, Credit quality and Capital conservation, in right track have been able to sustain and grow in the financial markets.  Together, these factors are reflected in one key element - profits. The business model for any financial institution boils down ability to capture the market trends and ability to assess business impact, embed them in forecasting cash flows and measure consequences on profitability.

Continue reading " How best to model profitability for financial institutions? " »

How to approach implementation of Oracle Financial Accounting Hub (FAH)

Guest post by
Pravin Sekhani, Lead Consultant, Infosys

 

FAH allows organizations to centralize their accounting function through a scalable and user-configurable solution. The accounting engine in FAH uses transaction data and configuration in FAH as input and generates accounting entries as output. Though the concept of an accounting hub is not very new, many organizations have never embarked in a journey to implement this concept. We have implemented FAH for multiple organizations in different industries.  We have seen that the project stakeholders usually do not have much idea about the key decisions which they would need to make.   This blog will provide, such organizations and stakeholders, a perspective on some of the decision points in an implementation of FAH.

Continue reading " How to approach implementation of Oracle Financial Accounting Hub (FAH) " »

September 25, 2013

Siebel Open UI: Beyond usability experience

Guest post by
Karan Nanda, Senior Consultant, Infosys

 

The Need:

Siebel Open UI is the UI patch released by Oracle Siebel as part of 8.1.1.9 release. It enhances the way Siebel UI can be customized to give a much better user experience. Beyond these, Siebel Open UI provides numerous productivity improvement benefits. However, where these benefits are not apparent, these need to be highlighted explicitly so that existing customers can realize the potential of Open UI beyond just usability improvement. Open UI provides many features namely browser independence, 3rd party integrations (facebook, twitter, weather & traffic updates), Color coding, 360 degree dashboard with collapsible applets. The decision makers may want to evaluate the ROI of Open UI implementation.

Continue reading " Siebel Open UI: Beyond usability experience " »

Profitability Modeling and Oracle

Guest post by
Shruti Jain, Senior Associate Consultant, Infosys

 

Measuring profitability and costs are fundamental to the planning and strategizing of any business. The key question here is what is profitability modeling and how does it helps in formation of business strategies?

Profitability models can be used for evaluating investments in new projects, new products, and impact of new taxation laws or new regulations introduced in the business environment. It can be used for what-if analysis of evolving company strategies.

Continue reading " Profitability Modeling and Oracle " »

First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys

 

In the last blog, we have seen two important points to be considered for successful first period closure which are-

1. Period End Closure Mock
2. Period Closure with User Entered Data in UAT

In this blog, we'll take a look at other three recommendations.

Continue reading " First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2) " »

September 23, 2013

FATCA - Another legal binding - A boon or a burden

Guest post by
Shraddha Bafna, Consultant, Infosys

 

Another recent development in Legal regulation is the Foreign Account Tax Compliance Act - proposed and implied to restrain tax evasion by US persons through offshore accounts. As per this act, the Foreign Financial Institution needs to get into Inter Governmental Agreement (IGAs) with US to disclose the information of their American Clients to the Internal Revenue Service. Noncompliance of which would slam 30% as withholding tax on the 'withhold able payments' on the FFIs.

Continue reading " FATCA - Another legal binding - A boon or a burden " »

Does Cross Sell/Up Sell need a Picasso?

Guest post by
Yusuf Taherbhai Kaydawala, Consultant, Infosys

 

I was watching an American documentary called 'Super Size Me' recently where the actor takes on a challenge of eating only at McDonald's for 30 days. For me, the most memorable part of documentary was how smoothly and effectively, the store agents at McDonalds were able to up-sell meals to the actor by super sizing it. That got me thinking, do we really need to be an artist to cross-sell and up-sell to customers?

Continue reading " Does Cross Sell/Up Sell need a Picasso? " »

September 22, 2013

Oracle Sales Cloud

Guest post by
Prity Tewary, Senior Consultant, Infosys

 

Infosys has lately been involved in multiple implementations of "Oracle Sales Cloud": An Oracle solution focusing on 2 key areas: Sales Planning and Salesperson Productivity.

This blog highlights some of the important modules of the product in each key area, Challenges and Learning's from past few implementations and the adoption roadmap that Infosys recommends for an organization to achieve the desired business benefits from an Oracle Sales Cloud implementation.

Continue reading " Oracle Sales Cloud " »

Seamless Integration through Oracle Fusion SLA

Guest post by
Mili Bhaskar, Consultant, Infosys

 

Ever changing policies, regulations, controls and reporting requirements have forced organizations to design a complex accounting model with a lot of custom applications and manual interventions. Towards evolving into a better adaptive agile business function, finance operation faces a few challenges:

  • Garnering adaptability towards ever changing controls and audit compliances
  • Streamlining of multiple systems operating out of multiple geographies catering to different local and statutory requirements
  • Inculcating snap-of-the-finger decision making capabilities through predictive analysis of real-time data

Continue reading " Seamless Integration through Oracle Fusion SLA " »

Infosys Finance Transformation Solution for Financial Services

Guest post by
Giriraj Somani, Industry Principal, Infosys

 

The FSI industry is under severe stress to achieve risk-weighted profitable growth, address changing regulatory compliance and accounting requirements, continue business growth by providing products at the right price and value to customers and enhance employee productivity through higher automation and simplified reconciliation.

Continue reading " Infosys Finance Transformation Solution for Financial Services " »

September 20, 2013

Product End of Life - Sustainability Matrix

Guest post by
Vikas Jhamb, Lead Consultant, Infosys

 

Product categories and decision to extend product life or to buy new based on some of the considerations discussed in earlier part may be evaluated within the sustainability matrices mentioned below.

Continue reading " Product End of Life - Sustainability Matrix " »

The New HCM : On-Premise or Cloud (Part 2)

Guest post by
Kirti Shridhar Joshi, Principal Consultant, Infosys

 

Click here to access the part 1 of the blog.

Given below is a comparison drawn between On-Premise and Cloud options for HCM.

Continue reading " The New HCM : On-Premise or Cloud (Part 2) " »

Talent Management on Cloud (Part-2)

Guest post by
Somdatta Roy, Principal Consultant, Infosys

 

This blog is in continuation to part 1, which you can access here.

Let us take the example of Germany or France where HR needs to adhere to extremely stringent regulatory and Works Council requirements. In such a scenario, the Core HR system is still largely perceived as a back office system used by HR community whereas the perception of Talent usage has changed with organisations needing to enable their workforce to be able to capture Talent data. Also, the workforce of today is increasingly getting younger and extremely technology savvy. Hence it has become imperative for HR organisation to be able to offer more tech-friendly solutions that will keep the workforce interested in using them. Cloud has always provided solutions which both in terms of technology as well as flexibility including User Interface has provided greater appeal to the workforce. In fact, mobility integration has been an icing on the cake by such Talent-on-Cloud solutions that it is now enabling the advanced workforce to use their mobile devices to complete their performance appraisals and enter feedback on trainings.

Continue reading " Talent Management on Cloud (Part-2) " »

September 19, 2013

The New HCM : On-Premise or Cloud (Part 1)

Guest post by
Kirti Shridhar Joshi, Principal Consultant, Infosys

 

The computer industry is the only industry that is more fashion-driven than women's fashion. Maybe I'm an idiot, but I have no idea what anyone is talking about. What is it? It's complete gibberish. It's insane. When is this idiocy going to stop? We'll make cloud computing announcements. I'm not going to fight this thing. But I don't understand what we would do differently in the light of cloud. - Larry Ellison (Circa 2008)*

However today, HCM on the Cloud is not just a fashion statement or gibberish but a necessity of sorts ---- proven by millions of dollars of IT spend!

Continue reading " The New HCM : On-Premise or Cloud (Part 1) " »

September 18, 2013

Talent Management on Cloud (Part - 1)

Guest post by
Somdatta Roy, Principal Consultant, Infosys

 

I want to move to a paperless performance management system that can be easily adopted by my workforce. I want to do more analytics to know my best talents and I want to reward my talent more quickly than my competitors so that I do not lose them. I want all the above in next 3 months at the lowest cost.

Continue reading " Talent Management on Cloud (Part - 1) " »

September 17, 2013

Leverage OFSAA to build cohesive data!

Guest post by
Bhuvaneswari Venkataraman, Principal Consultant, Infosys

 

Supervisors in financial institutions worldwide recognise the challenges in aggregating risk data during risk reporting.  To elaborate this further, let's take a simple scenario. During a Supervisory Audit in a Bank, the report 'Basel II controls for Corporate Lending' showed Loan balances and record counts at different points in a data flow, however the numbers were different at each point. The author of the report claimed that the figures were meant to be different at each stage, as data was transformed, aggregated and filtered.  However, there was no explanation for the calculations done during processing or for the items that had been excluded. There was no way to drill down to data elements that could be added back to match the totals in the aggregated data reflecting lack of confidence and difficulty in auditing the numbers.

Continue reading " Leverage OFSAA to build cohesive data! " »

Product End of Life: Sustainability Considerations

Guest post by
Supratik Ray, Principal Consultant, Infosys

 

The choice between Disposal, Reuse / Repair, Remanufacture and Recycle for optimal business and environmental impacts can be made based on some of the sustainability factors listed below:

Continue reading " Product End of Life: Sustainability Considerations " »

September 13, 2013

Connected Vehicle: Mining its Ecosystem

Guest post by
Ashish Verma, Senior Consultant, Infosys

 

Millions of lives are lost in road accidents annually due to lack of crash-avoidance technology such as Wi-Fi based vehicle-to-vehicle (V2V) and vehicle-to-infrastructure (V2I) communication.  Vehicles equipped with such technology are still at a distance and will require further experiments before actually becoming reality. Connected vehicle is one such step in that direction. Connected vehicle services are provided by vehicle OEMs with the help of smart phones sitting on top of vehicle dashboard. It has paved a way for installing In-vehicle apps which can act as content provider from multiple sources (such as embedded sensing devices and big data application) to provide a seamless driving experience.

Continue reading " Connected Vehicle: Mining its Ecosystem " »

Embedding Risk factors to build Strategies for Higher Performance of Financial Services

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

In today's global financial markets, financial institutions are hard pressed to monitor and analyze performance data from multiple sources.  More essentially, the challenge lies in generating a combined view of risk and performance. The outlook of Financial Institutions in evaluation of performance is changing; both financial and non-financial aspects like risk are in focus. Financial Institutions are looking for a strong basis and approach that can drive performance smoothly with due consideration to associated risk factors.

Continue reading " Embedding Risk factors to build Strategies for Higher Performance of Financial Services " »

September 12, 2013

Seamless Employee Integration between Taleo & On-premise ERP

Guest post by
Shweta Bondre, Project Manager, Infosys

 

With organizations moving towards SaaS based applications; integration has become a core part of an enterprise. Real-time synchronous data flow is necessary for any application to achieve faster processing and better performance. Should this integration between systems employ only the tools provided in source system? Traditionally yes, but not anymore. Let's see how Taleo - a SaaS based HCM solution, integrates with other applications for seamless data flow.

Continue reading " Seamless Employee Integration between Taleo & On-premise ERP " »

External Transactions and Automatic Bank Reconciliation

Guest post by
Kiran A. Mathew, Senior Associate Consultant, Infosys

 

Lack of internal controls on reconciliation and estimation cash in your organization can lead to various issues like:

  • Lack of holistic view of cash position which impair management decisions
  • Misappropriation of Cash and other fraudulent activities.

Organizations always resort to bring in the internal controls in cash position analysis and reconciliation process to address these issues.

Continue reading " External Transactions and Automatic Bank Reconciliation " »

Integration Points and Challenges in Risk Transformation Initiatives

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

Across the financial institution sector, banks and insurance providers are faced with changing regulatory environment. The need of the hour is to align the risk and finance systems to the changing business and regulatory conditions. In order to optimize the IT infrastructure, financial institutions are in the process of undertaking transformation programs to integrate the intertwined functions of Treasury, Risk and Finance. Traditional legacy General Ledger (GL) systems, reconciliation systems and Risk Management systems operate in silos.

Continue reading " Integration Points and Challenges in Risk Transformation Initiatives " »

September 11, 2013

Solutions to curb market volatility and support the falling currency

Guest post by
Surabhi Shah, Consultant, Infosys

 

With the fluctuating market trends and growing need for more foreign borrowings has changed the face of Indian economy significantly. Tracing the genesis back of the rupee-dollar relationship, rupee's journey has taken several folds since 2012.  The year 2012-13 has been a roller-coaster ride for Indian Rupee with rupee depreciating all time low to 68.80. As a stepping stone, RBI came up with continuous measures to tighten the liquidity in the economy and to support the depreciating currency. With India being a developing economy and sky touching inflation, the depreciation of currency was quite evident. However, to curb the scenario, improvement in local macro economic factors is the most fundamental variable to sustain appreciation of Indian currency and economy growth in medium term.

Continue reading " Solutions to curb market volatility and support the falling currency " »

Budgeting at granular level in Oracle Project Management

Guest post by
Rajan Gupta, Senior Consultant, Infosys

 

Budgeting is one of the key features of Oracle Project Management (PJT) to maintain the financial control on the Project. Different plan types and versions can be created to do the what-if scenarios. Budgeting and forecasting helps Project Managers/Controllers to keep tab on financial health of the Project. Unless budget is accurate, forecast figures will not be correct. Budgeting in PJT can be done based upon resource allocation of resources, financial categories, material items consumption.

Continue reading " Budgeting at granular level in Oracle Project Management " »

Siebel Open UI - Steps closer to Enterprise Mobility

Guest post by
Alpesh Narendra Chauhan, Lead Consultant, Infosys

 

Enterprise Mobility: 

Field work force wants to access CRM applications on their mobile devices, giving them agility and flexibility to access required data anytime and anywhere to respond to customer query quicker. Consumerization of IT is enforcing enterprises to go for mobility solutions. Enterprises are defining mobility strategies to define long term mobility goals. Users are expecting to use same consumer technologies for personal as well as professional work, which is resulting in surge of BYOD (Bring Your Own Device) implementation. With emergence of smart devices usage, enterprise mobility is going to gain further momentum.

Continue reading " Siebel Open UI - Steps closer to Enterprise Mobility " »

September 10, 2013

Oracle ADF Mobile - Taking the pole position on Enterprise Mobility

Guest post by
Praveen Verma, Project Manager, Infosys

 

With the advent of wireless technology and smartphones, world now realizes that this century will be the century of transformation, led by communication. We will continue to see massive changes in the way information is made available. This ongoing transformation is also being acknowledged by various industries, who in-turn, have started exploring various possibilities, challenges and opportunities with the changing environment.

Continue reading " Oracle ADF Mobile - Taking the pole position on Enterprise Mobility " »

Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management

Guest post by
Vidyullatha Prakash, Senior Associate Consultant, Infosys

 

Over the years, managing sales quotas across the sales organization has been an excessively resource and time consuming endeavor. Across industry verticals, sales managers had come to loathe "that time of the year" when their job was to set sales quotas and territories. This cumbersome process required sales executives to coordinate infinite reports and spreadsheets, often leading to delays and humongous errors. Furthermore, since it was an annual exercise, no updates were done when team changes or re-organizations happened or when there were any additions/deletions to the sales teams. Oracle Fusion Quota Management comes across as a breather to sales managers since it provides a number of capabilities that drastically reduce the time and effort required to perform the sales planning process. They can also leverage deep territory insights and related analytics to automate the calculation and reconciliation of bottom-up quotas based on the predicted market potential or historical performance of the territory. They can benefit from the rich set of embedded analytics by automating the distribution of assigned quotas to salespersons using pre-defined or custom distribution formulas. It also makes life easier for Incentive Compensation Analysts by keeping them informed of any changes being done to Quota allocations. Thus, the Quota management module in Fusion CRM aids to resolve numerous key business challenges like Complex Quota Allocation, Inaccurate Tracking, Unclear Results, Limited Forecasting and Long Sales Planning Cycle.

Continue reading " Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management " »

September 6, 2013

Oracle Fusion Sourcing & Spend Analytics: A solution to your sourcing issues

Guest post by
Sucheta Devaraj, Senior Associate Consultant, Infosys

 

Procurement activities today have a very significant role to play in any business. The objectives of a business have gone much beyond the traditional belief that procurement's principal role is just to procure goods and services to meet the organization's requirements. These activities impact the expenses incurred by an organization and thus impact the bottom line as well.

Continue reading " Oracle Fusion Sourcing & Spend Analytics: A solution to your sourcing issues " »

Improvise the way you incentivize with Oracle Fusion Incentive Compensation

Guest post by
Vidyullatha Prakash, Senior Associate Consultant, Infosys

 

Over the years, sales organizations have faced multiple challenges when it came to incentivizing the sales force. Some of the key issues that have plagued businesses have been underperforming sales channels that occur because of sales plans not driving the correct selling behavior. As a result, sales strategy changes take a long time to be replicated in the system and results in high cycle time to compute compensation eligibility. Also, as a side effect of this, organizations are unable to recognize, reward and retain top performers. This is the standpoint from the business side. There is a whole other set of problems related to accuracy and line of sight facing the sales force in the field. Sales Representatives are often in a quandary as they lack clear understanding on which opportunities to chase, which of those are high margin or high value deals that will maximize their incentive compensation. They also have poor visibility to their earnings or quota.  Dispute Handling, being an extensively prolonged manual process, is another mammoth nuisance in itself. Hierarchical approvals still rely on constantly changing excel versions that prove to be a nightmare to the sales organization.

Continue reading " Improvise the way you incentivize with Oracle Fusion Incentive Compensation " »

CX 2020: Soothsayer who saw the future?

Guest post by
Saurabh Vasant Muley, Group Project Manager, Infosys

 

With availability of multiple channels for interactions, increasing influence of social media & ability to be connected on the move, customer's expectations from brands/enterprises have increased many-fold. Since interaction with a brand can happen thorough various channels, user journeys have become more complex & less predictable. This is an excellent opportunity for enterprises to leverage this situation to their advantage.

Continue reading " CX 2020: Soothsayer who saw the future? " »

Using Pessimism through Optimism in ERP Implementations

Guest post by
Samik Das, Lead Consultant, Infosys

 

"Pessimism, when you get used to it, is just as agreeable as optimism." - Arnold Bennett


Never in my wildest dreams did I imagine that the current project will oblige me to adopt a non-conventional way of project management. It all started last year, when I welcomed this new assignment with a big heart. We all were progressing in the very orthodox way our corporate guidelines are conscripted while initiation. To our outmost surprise the work permit process itself became a separate project, and then I started moving my focus from the standard levied processes to the clandestine ones. Very soon, I promoted "Pessimism" as the key weapon of the whole project management process. I had to undergo several iterations of self-confrontation before introducing the pessimism with a higher dose. Everyone knows that "medicines in high amount become poison" and here I was trying to induce poison in higher amount in the management process. Did the approach succeed? Yes!! Anyone will neither read the stories of people who failed in their lives nor are those published as well as promoted commercially.

Continue reading " Using Pessimism through Optimism in ERP Implementations " »

September 4, 2013

Oracle Project Manufacturing - A complete solution for project manufacturing based industries

Guest post by
Srushti Gogate, Senior Associate Consultant, Infosys

 

Oracle Project Manufacturing is a part of the Oracle e-Business Suite which provides integration between Oracle Projects and Oracle Manufacturing applications. Typically in project based organizations like aerospace, manufacturing and EPC industries, Oracle Project Manufacturing; commonly referred as PJM provides a robust and comprehensive solution for managing project finances and supply chain.

Continue reading " Oracle Project Manufacturing - A complete solution for project manufacturing based industries " »

Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

In part-1 and part-2, we discussed ERP solution to SME and its features and limitation, now we will talk about benefits to system implementer (SI).

Continue reading " Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3) " »

First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys

 

For any transformational project, Go-Live is the ultimate goal. However, this is not end of the episode and the real action start during the first financial period closure. Most of the times, the period closure activity is being considered as the barometer for the successful implementation and hence it becomes imperative that the first period closure is as smooth and without surprises.

Continue reading " First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1) " »

August 30, 2013

Service Excellence through Enterprise Knowledge Management

Guest post by
Runal Vinodchandra Vakharia, Senior Associate Consultant, Infosys

 

We are in times where the world is moving at a faster pace, customers are matured and companies are competing with one another to retain customers, while looking to increase revenue from current customers. This has led to the understanding that service offerings can be important differentiators and provide an opportunity to create a customer bond through emotion therebyRunal - Image - 12.jpg improving overall customer service experience. One of the tools to enhance customer experience is by deploying knowledge management tools to disseminate key information to service personnel/customers on the fly.

Continue reading " Service Excellence through Enterprise Knowledge Management " »

August 27, 2013

Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

In part-1, we discussed about importance of small and medium enterprises in global market and challenges faced by SME for ERP implementation.

What IT companies can offer -

I think proposed solution will empower SME to go for good ERP system like Oracle or any other ERP solution. Our solution can be accessible to small scale to large scale enterprises.

Continue reading " Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2) " »

August 23, 2013

New approach of Social Project Management with Oracle Fusion PPM

Guest post by
Sandeep Suresh Deshpande, Principal Consultant, Infosys

 

Project teams today are exposed to increasing pressure to complete the project on time within budget under dynamic conditions of -

  • Rapidly changing Project Management perspective
  • Distributed teams working in highly volatile environment chasing moving targets
  • Problems arising out of knowledge dissemination
  • Complex long running projects

Continue reading " New approach of Social Project Management with Oracle Fusion PPM " »

Why clients prefer Oracle BPM over Oracle Workflow

Guest post by
Rinku Das, Technology Architect, Infosys

 

Now-a-days most of the Oracle clients are migrating from Oracle E-Business Suite 11i to Oracle E-Business Suite R12. This is due to the addition of new oracle modules in R12, new features in the existing modules in R12 and many more. But the most important from the integration point of view is the architectural change which gives more flexibility to integrate with other non-Oracle applications. Better integration can be achieved using Oracle Fusion Applications but as it involves high cost and requires skilled fusion resources clients prefer to migrate to Oracle E-Business Suite (EBS) R12.

Continue reading " Why clients prefer Oracle BPM over Oracle Workflow " »

July 31, 2013

Challenges in implementing KYC norms effectively

Guest post by
Harshil Dave, Senior Associate Consultant, Infosys

 

Close to 22 Indian banks were fined a total of Rs. 49.5 Cr. by the banking regulation authority Reserve Bank of India (RBI). These banks were found in violation of Know Your Customer (KYC) norms laid by RBI. The KYC norms that were violated were the ones aimed at preventing money laundering activities. KYC has 2 components Identity and Address, while Identity remains a constant, the address of customer might change over a period and hence banks are required to periodically update their records. Under KYC norms, all customers of the bank are expected to submit the PAN card details, address proof details and proof of identity issued by a government authority such as Passport authority etc. From recent events it seems to appear that these KYC norms have not been implemented and followed by several banks.

Continue reading " Challenges in implementing KYC norms effectively " »

Net Stable Funding Ratio - An indispensable parameter from Basel III perspective?

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

Ever since Basel III regulations were introduced, inclusion of the parameter "Net Stable Funding Ratio" is a hotly debated topic.  Basel III Regulations aimed primarily at providing an outline for high quality capital, a well-rounded risk handling as well as build up reserves that institutions can fall back on in dire situations. This gave rise to the introduction of 2 standards of liquidity, which would enable banks to sustain the shocks due to sudden economic loss. These factors were the Liquidity Coverage Ratio (LCR) & Net Stable Funding Ratio (NSFR).

Continue reading " Net Stable Funding Ratio - An indispensable parameter from Basel III perspective? " »

July 19, 2013

Cost Effective And Flexible Shared ERP solution for SME Segment (Part 1)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

This blog is about ERP system for SME (Small and Medium Enterprise) and business opportunity for IT companies. Small and Medium Enterprises still feel ERP as jargon and not useful to their routine business. SMEs are not showing interest in the ERP products like SAP, Oracle due to limitation of IT spending and not much good option available in the market for low cost.

Continue reading " Cost Effective And Flexible Shared ERP solution for SME Segment (Part 1) " »

Oracle Financial Accounting Hub (FAH): Multi Level Drilldown

Guest post by
Ashish Gupta, Principal Consultant, Infosys

 

One of the latest buzzwords in FSI Industry is Financial Accounting Hub (FAH). FAH replaces the legacy accounting systems/programs and provides a rule based accounting engine to generate accounting entries. FAH integrates the Product Systems to Oracle General Ledger (GL).

Oracle standard FAH provides linkage from GL to SLA Journals i.e. the standard drilldown works from GL to SLA. Users can drilldown from GL to SLA journal Lines that provides additional sub-ledger details like Event model details, Supporting References, Identifiers and Descriptions etc. These details are useful enough to reconcile the transactions/records between GL and SLA.

Continue reading " Oracle Financial Accounting Hub (FAH): Multi Level Drilldown " »

April 1, 2013

Vanilla Enterprise: Paradigm, Considerations & Trends

Guest post by
Supratik Ray, Principal Consultant - Manufacturing vertical, Consulting & Systems Integration, Infosys

 

Enterprises embark on application implementation programs and adopt different approaches to attain goals like improving efficiency, collaboration, enhancing customer experience and employee productivity. The approach to implement enterprise application has been evolving due to learning and changes in ideology and technology. Experiences across multiple large scale transformation programs highlight the challenges, paradigms, decision considerations and some noticeable trends.

Continue reading " Vanilla Enterprise: Paradigm, Considerations & Trends " »

November 26, 2012

A Maverick Approach to DWH Performance

Guest post by
Kaushal Kumar, Technology Lead, Infosys

 

Performance of any application is the most ignored ingredient of any application implementations be it ERP, Reporting, Transaction systems. However reports being the highest visibility item owing to fact that audiences are the top brasses in organization chart, is quickly diagnosed and subsequently punished. Hence a correctly built report is half built report until it runs fast.

We recently came across a such implementation where a revenue report (name suggests the criticality) was running in hours, though perfectly designed, still miles to go before the result appears. Evidently it was a big pain point from report authors to report consumers and we got to put thinking caps on!

Continue reading " A Maverick Approach to DWH Performance " »

October 5, 2012

Social Business Update: Infosys BrandEdge and Oracle SRM

Guest post by
Michael J. Lee, Social Strategist, Infosys

 

Shibu and Radical Progress

Continuing the tradition of preceding Larry Ellison's keynote, Infosys CEO S. D. Shibulal opened by celebrating 3 ideas which changed the world: the Wright brothers' flight, the discovery of Penicillin, and Berner-Lee's first web site. In chronological order, this progression came from individual inventors, research institutions, and then corporations. Now corporations are the new centers of innovation and discovery, and they are driving radical progress in 3 ways: product and process innovation, creating new consumer experiences, and business model innovation.

Continue reading " Social Business Update: Infosys BrandEdge and Oracle SRM " »

October 3, 2012

Radical Progress : Infosys Keynote at Oracle OpenWorld 2012

Guest post by
Abhishek Sabharwal, Principal Consultant, Infosys

 

They say the time stops at Oracle OpenWorld (OOW) when a keynote is on! Thousands of folks from our industry (clients, partners, media, analysts, academia) get charged up to know more about what's coming in the ever dynamic IT world, waiting patiently much before the keynote actually starts. While yesterday's keynotes were focused around innovations in hardware, social, cloud that Oracle continues to drive, the focus of Infosys keynote was about Radical Progress. I quickly reconfirmed the meaning of the world radical on my iphone and it said, something that changes the fundamentals. The first thing that I could think of was the world moving from flat to being round by Galileo which was then challenged by the church as well.

Continue reading " Radical Progress : Infosys Keynote at Oracle OpenWorld 2012 " »

September 25, 2012

Oracle E-Business suite on Exadata - A Reality

Guest post by
Vinayak Gangadhar Kurdekar, Technology Lead, Infosys

 

Exadata when it was launched by Oracle a couple of years back initially created a sensation in the market as a hardware platform engineered by Oracle in collaboration with HP for hosting large databases. Later as time progressed and technology matured, Exadata became synonymous as a machine that provided extreme performance and scalability for both OLTP and datawarehouse applications.  Both Oracle developer and DBA community had the impression that Exadata has been mainly developed for hosting databases with large amount of data typically seen in a datawarehouse environment and were not aware if oracle's E-Business suite of applications can be hosted on Exadata. The answer is yes; currently Oracle E-business suite release 11i with 11gR2 database is certified with Oracle Exadata V2 machine. Oracle is currently working on the certification of the E-Business suite release 12 on exadata and the same should be available in the near future.

Continue reading " Oracle E-Business suite on Exadata - A Reality " »

April 10, 2012

Payroll Interface in Multi Geography Environment: Key Focus points

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys

 

In organizations operating out of multiple geographies; country/region specific Payroll Vendors are increasingly preferred over the centralized HR Operations systems. While the importance and complexity of Payroll Processing is unquestionable in any HR system; different Payroll systems for different countries make it all the more complicated.

Continue reading " Payroll Interface in Multi Geography Environment: Key Focus points " »

March 13, 2012

A Decision Framework for ERP Implementation vis-a-vis ERP Upgrade

Organizations which have successfully implemented ERPs feel the constant need to revisit the implementation as business priorities change and system requirements are challenged. However, always there is a dilemma whether to go for a complete overhaul of the old system or to do a system upgrade. As usual the decision depends on variety of factors... 


 

Continue reading " A Decision Framework for ERP Implementation vis-a-vis ERP Upgrade " »

January 24, 2012

Thinking beyond Hyperion Essbase for planning (Part 1)

Guest post by
Hari Ram, Senior Systems Engineer, Infosys

 

Oracle Hyperion Essbase provides the best of multidimensional database capabilities in terms of performance and features. The Essbase lovers and existing users may believe that Essbase is sufficient enough for their planning, budgeting and forecasting requirements. Hence most planning applications still exist on Hyperion Essbase instead of Hyperion Planning - the centralized MS Excel and Web-based planning, budgeting, and forecasting solution from Oracle's Hyperion Suite of Products.

Continue reading " Thinking beyond Hyperion Essbase for planning (Part 1) " »

July 29, 2011

Database and Application administration essential for Oracle E-Business Suite R12 upgrade

Guest post by
Umesh Tanna, Senior Technology Architect, Infosys

 

Oracle E-business suite R12 upgrade is a major project that organization undertakes. Functional, technical and infrastructure administration teams are the primary groups that are involved in upgrade project from IT department.  Oracle Application Database Administration activities are very critical activities in upgrade project that is performed by Oracle Apps DBA. Following are most essential aspects of R12 upgrade project from the standpoint of Oracle Apps DBA.

Continue reading " Database and Application administration essential for Oracle E-Business Suite R12 upgrade " »

July 4, 2011

Power of Empowering - The new perspective of ERP implementations

Objective of my blog is to present the power of empowering and new perspective of ERP implementation that can make the implementations easy.

Continue reading " Power of Empowering - The new perspective of ERP implementations " »

May 29, 2011

The 10 most challenges in Linear Asset Management and solution options

Maintenance of linear assets (A kind of networks) is completely different from maintaining non linear assets like a fleet, machine. They through lot more challenges in modelling and executing the maintenance work compared to non linear assets. The ability to model and execute the maintenance these assets is what can tap the huge market potential in this segment.

Continue reading " The 10 most challenges in Linear Asset Management and solution options " »

May 3, 2011

Role of Testing in successful project implementation

Guest post by
Amit Tuteja, Senior Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

I was lucky to be part of one of the complex Oracle implementations done by Infosys Oracle Practice in Retail industry. During my work with this large retailer I got the opportunity to work on design phase and later got involved in testing phase. Most of us understand and realize the importance of Testing in any implementation but in this blog I would like to emphasize how a well planned Testing phase increased Management/ Stakeholders confidence and paved the way for a successful Implementation.

Continue reading " Role of Testing in successful project implementation " »

February 28, 2011

Exploring Item life cycle management options

Every country is making its Food and drug administrative control laws more and more stringent. Each country has a different requirement to get the products in specific labels formats, label colors, holograms, compositions etc. Issue is more challenging if item life cycle is short and old SKUs are getting replaced by new SKUs

Continue reading " Exploring Item life cycle management options " »

Strategizing and Prioritizing of porting ERPs to Mobile Devices

In my earlier blog I had talked about why businesses will have to port ERP applications to mobile platform as smart phones populations and popularity increase and so will demand for mobile based ERP apps driven primarily by on-demand mobile workforce. However, once a business decides to go ahead with this initiative, it would be equally important to prioritize where to start and drawing up a roadmap. It would not be unusual to have conflicting perception of priority across various business units within the organization. In fact the biggest challenge could be to get buy in of senior executives including CXOs especially those who are answerable to the board.

Continue reading " Strategizing and Prioritizing of porting ERPs to Mobile Devices " »

February 21, 2011

Enterprise Biz-Apps Tracker

In continuation with my previous blog on use of Oracle Quality to manage business issues, we are now delving deep into our discussions with the next feature of Oracle to help you in managing your intellectual assets as part of our Oracle E+ series of blogs.

This Blog talks about the use of Oracle ERP as a single source of truth to track the cost of Enterprise Biz applications.

Continue reading " Enterprise Biz-Apps Tracker " »

September 2, 2010

Critical points to be consider while "Asset Group" Design process for Successful eAM implementation

Generally Asset Group is new concept to most of companies switching over from legacy plant maintenance system to Oracle Enterprise Asset Management system, as in most of the legacy system it does not exists, they have Asset/Equipment numbers without Asset Groups, in Oracle eAM assets are created from Asset Groups only, so Asset Group is mandatory in Oracle eAM. This blog would explain the impact of Asset Groups in various places of the eAM application and help to expedite the Asset Group design process.

Continue reading " Critical points to be consider while "Asset Group" Design process for Successful eAM implementation " »

August 25, 2010

Demystifying Legal Entity in Oracle R12 Architecture

Design of the Organization structure is the common issue faced by most business houses. The structure should not only be compliant from legal perspective but should also be effective from operational management and accounting perspective. Legal entity is the crux of the organization structure as this determines the statutory and country specific (local) reporting needs.

Continue reading " Demystifying Legal Entity in Oracle R12 Architecture " »

May 4, 2010

When is the right time to conduct End User Training in Oracle implementation?

One question that continues to baffle the program management community around Training delivery in large ERP implementation programs is when to deliver end user Training? The answer is probably not as straight as you may expect. Let's first discuss the constraints around this decision:

  • Go Live Date: If there is a huge gap between Go Live Date and User Training, the user tends to forget what they learnt as during this period they have to continue using the legacy system and will not be able to unlearn some of the old practices and habits post go-live. On the other hand, if the training continues till the last date, you will not be able to make an apt decision towards user readiness and its implications on implementation Go No Go Decision.

Continue reading " When is the right time to conduct End User Training in Oracle implementation? " »

May 3, 2010

Road towards Package Adoption and Learning - Comprehensive Training Strategy is your Precursor to implementation success

In my last blog Still waters run deep - Poor User Adoption may cost you your ERP Implementation.. I discussed at length about the importance of ERP training and the need for organizations to focus more on user adoption.  As ERP Implementations mature and grow, the focus on user training also intensifies. While many organizations have started realizing the benefits of user adoption, they often struggle to determine the right budget and the right approach to achieve it.

Continue reading " Road towards Package Adoption and Learning - Comprehensive Training Strategy is your Precursor to implementation success " »

Subscribe to this blog's feed

Follow us on

Blogger Profiles

Infosys on Twitter