Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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September 21, 2016

Integrated profitability analytics - The need, struggles and future

 

Introduction:

Banks have enjoyed relatively high profit margins for long time. But the recent trends in Banks profit margins have not been very encouraging.  The recent business developments like changing technological landscape, higher capital requirement on regulatory front and entry of newer payments and banking platform have led to significant decrease in profit margins and highly vulnerable customers.

 

To sustain, grow and compete with new fintech (finance technology) start-ups, financial services enterprises need to continuously evolve and provide more value to their customers at a much lower cost. This requires multidimensional profitability view across the enterprise at the most granular level and timely availability of analytics for key business decision.

Key focus of financial services enterprise

Due to the changes in business environment the focus on enterprise-wide profitability measurement has increased. The focus is more on managing information rather than accounting information - information which can be used to support business decisions based on the granular customer level analytics. This level of information helps to answer key business parameters like which parameters can be changed to increase profitability, how do a product and geography compare with other, which are my highly profitable customers etc?

Challenges on the road to achieving integrated profitability analytics

The key challenge is the complex landscape due to multiple systems operating in silos. This makes it very complex and time consuming process to bring all the data at the granular level together in same format without data quality issues. Other challenges include custom built solution which is difficult to maintain and change, static allocation engine which is very inefficient and cannot take dynamically changing driver data from multiple systems.

Therefore it is imperative to adopt the right solution which can produce the required information accurately and timely to support decision making. The solution should be able to provide a holistic view of profitability across the enterprise at an account and customer level. Typically, enterprises find it difficult to allocate indirect cost. This requires the solution to have robust and dynamic allocation framework adaptable as per business needs.

Infosys Approach for integrated profitability analytics

 

Infosys profitability analytics solution leverages oracle financial services profitability management (OFSAA) to provide integrated profitability analytics. This can be integrated with OFSAA analytics solutions such as enterprise, retail and institutional performance analytics to gain an in-depth view and ready-to-use dashboards. The enables institutions to gain an integrated and multidimensional profitability view across dimensions such as product, channel and even individual customers.

Business benefits of the solution

  • Incorporate risk into business decision making

  • Prioritize customers based on profits generated

  • Achieve a consistent view of performance across the organization

  • Get timely profitability insights for go-to-market strategy

     

Conclusion

With the ever changing business environment, intensified competition and increasing need for personalized products and services, the financial services industry would look for more detailed analytics. This would enable them to offer a bespoke product to cater to the specific needs of a customer. Infosys approach for profitability analytics solution helps enterprise achieve multidimensional integrated profitability analytics at the most granular level. The solution helps the management not only to evaluate and retain the existing avenues but also explore newer opportunities.

September 20, 2016

Coalition loyalty: Loyalty's new definition

 

Coalition loyalty - the next-generation loyalty that increases customer satisfaction through easy earn and burn points across businesses is gaining traction quickly the world over. Coalition loyalty offers incentives / rewards to customers of two or more businesses. Although not a new concept, it is gaining traction quickly, the world over.

 

A coalition loyalty requires an anchor who brings partners from various services or product domains onto a single platform and allows the points issued by one vendor to be interchangeably used with another vendor on the same platform. It essentially works as a Loyalty Sharing group between the participating partners.

 

Next-generation loyalty offerings are fast moving in this direction with customers reopening some of their inactive loyalty accounts, with the prospect of being able to use points beyond just one brand.

 

The success of coalition loyalty lies in the usage of a settlement system that helps in reducing the settlement time between earn & burn partners in addition to helping in reducing operational costs and preventing revenue leakage, thereby enhancing customer satisfaction.

 

Infosys has implemented a solution for such settlement needs using Oracle's stack of products such as Revenue Management and Billing (RMB), Oracle BI Publisher (OBIEE) and Oracle Documaker.



  • Oracle's Revenue Management & Billing (ORMB) - rules based system for billing, payment and collections


  • Oracle's Business Intelligence Enterprise Edition (OBIEE)  - for management reporting needs


  • Oracle Documaker - for printing statements from ORMB


 

 

To read more about the need for Coalition Loyalty and understand the settlement solution from Infosys, please visit us at Oracle Open World 2016 to know more about this solution.

 

September 16, 2016

Banks Regulatory Reporting Compliance - The Challenges and the Solution

 

Introduction

The economic stressed conditions which financial institutions have passed through, have led to increased scrutiny with stricter and more complex regulatory requirements. Regulators, besides shortening the time, have also doubled the information sought. With no compromise on data and reporting quality standards, these compliance requirements call for a cultural transformation with heavy implications for risk and finance data and technology.



Key Challenges in Regulatory Compliance


Currently most of the activities like data enrichment, lineage & reporting are handled manually and in silos, leading to an error prone and time consuming process. Other technical challenges are multiple jurisdiction regulatory requirements, huge complexity in data standardization in terms of managing the data granularity, data quality and consistency, completeness though reconciliations and adjustments and data validations. Siloes application results in inaccuracies of data aggregation and reporting and absence of integrated platform and advanced technologies worsens the situation.


Approaches to Remediation


For compliance, banks can either follow a focused approach or design an enterprise wide transformation strategy which would call for architecting data for all use cases. Some features that banks should look at when setting up an enterprise-wide framework include Integrated Platform to bring uniformity and consistency, scalable architecture, robust data quality framework to provide best in class quality checked data, strong controlled mechanism and automated flow to avoid errors of manual intervention


Continue reading " Banks Regulatory Reporting Compliance - The Challenges and the Solution " »

October 16, 2014

Oracle Financial Accounting Hub in Banking Industry

 

Guest Blog by Ashish Gupta  Principal Consultant FSORC

 

Oracle Financial Accounting Hub (FAH) is the latest buzzword in FSI Industry, especially in the Banking sector. Most of the banks, across geographies, are looking to replace their traditionally old accounting engines and are looking at Oracle FAH for the same. The banking industry is constantly evolving due to intense competition and increasing complexity of business; adapting to latest technologies is a must for survival.

 

FAH is an accounting platform that integrates with product systems to create accounting journals in general ledgers (e.g. Fusion, E-Business Suite, PeopleSoft etc.). FAH standardizes accounting from various external applications and meets accounting standards and principles. FAH acts as a central repository of accounting rules for non-oracle sub-ledgers. Accounting journals are created with transparent rules, validated and stored in auditable format and in a single location. FAH increases the internal controls, makes reconciliations with product systems more efficient and meets diverse accounting requirements. This rules engine will convert transaction information from external applications to create precise, thorough and auditable accounting entries to meet Statutory Compliances, Accounting Principles and Management reporting needs.

Continue reading " Oracle Financial Accounting Hub in Banking Industry " »

December 24, 2013

Ad hoc Judgment to Comprehensive Fact Based Decision - OFSAA Profitability Management (Part 2)

Guest Post by
Imran Aziz, Senior Associate Consultant, Infosys

Having discussed the importance of profitability management for a financial institution and role of OFSAA Profitability Management (PM) in delivering the same in part 1. Now let us dwell little deeper into some of the vital features of OFSAA Profitability Management in this Part 2 of the two part blog series.

Continue reading " Ad hoc Judgment to Comprehensive Fact Based Decision - OFSAA Profitability Management (Part 2) " »

Ad hoc Judgment to Comprehensive Fact Based Decision - OFSAA Profitability Management (Part 1)

Guest Post by
Imran Aziz, Senior Associate Consultant, Infosys

With growing competition, globalization and increased product variants around the globe, innovation has become imperative. Time after time Financial Institutions have to bring in new products or services to sustain and grow. Most common questions that run across any Chief Executive's mind are - How much should the bank charge for the product/ service? Which segment shall we target? What % of cost shall we pass on to customers and eventually; is this going to contribute to the organization's profitability!!! The bottom line as we all understand looks very simple i.e. Profit = Revenue - Cost.

Continue reading " Ad hoc Judgment to Comprehensive Fact Based Decision - OFSAA Profitability Management (Part 1) " »

October 10, 2013

How best to model profitability for financial institutions? (Part-3)

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

Financial institutions, today, look for enterprise "tool" that captures cost study results, manages cost drivers and analysis without manual intervention that can be leveraged for advanced analytics and Portfolio Management and Strategic Planning.

In the previous part, a comparative analysis of two applications in the space of profitability management from Oracle - Hyperion Profitability Cost Management (HPCM) and Oracle Financial Services Profitability Management (OFSPM) were evaluated on business criteria. In this part, the focus is to evaluate the products for key usage criteria.

Continue reading " How best to model profitability for financial institutions? (Part-3) " »

October 7, 2013

How best to model profitability for financial institutions? (Part-2)

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

In continuation of our view on profitability measurement being one of the critical activities for Financial Institution to survive in today's volatile environment, let's focus on technology to enable better profitability management. 

Continue reading " How best to model profitability for financial institutions? (Part-2) " »

September 26, 2013

How best to model profitability for financial institutions?

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

Five years ago, most financial institutions saw dawn ahead of them with the bankruptcy of Lehman Brothers. The turmoil left few of them battling their way back, while few of the financial institutions having their basic C's - Cost management, Credit quality and Capital conservation, in right track have been able to sustain and grow in the financial markets.  Together, these factors are reflected in one key element - profits. The business model for any financial institution boils down ability to capture the market trends and ability to assess business impact, embed them in forecasting cash flows and measure consequences on profitability.

Continue reading " How best to model profitability for financial institutions? " »

How to approach implementation of Oracle Financial Accounting Hub (FAH)

Guest post by
Pravin Sekhani, Lead Consultant, Infosys

 

FAH allows organizations to centralize their accounting function through a scalable and user-configurable solution. The accounting engine in FAH uses transaction data and configuration in FAH as input and generates accounting entries as output. Though the concept of an accounting hub is not very new, many organizations have never embarked in a journey to implement this concept. We have implemented FAH for multiple organizations in different industries.  We have seen that the project stakeholders usually do not have much idea about the key decisions which they would need to make.   This blog will provide, such organizations and stakeholders, a perspective on some of the decision points in an implementation of FAH.

Continue reading " How to approach implementation of Oracle Financial Accounting Hub (FAH) " »

September 25, 2013

First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys

 

In the last blog, we have seen two important points to be considered for successful first period closure which are-

1. Period End Closure Mock
2. Period Closure with User Entered Data in UAT

In this blog, we'll take a look at other three recommendations.

Continue reading " First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2) " »

September 23, 2013

FATCA - Another legal binding - A boon or a burden

Guest post by
Shraddha Bafna, Consultant, Infosys

 

Another recent development in Legal regulation is the Foreign Account Tax Compliance Act - proposed and implied to restrain tax evasion by US persons through offshore accounts. As per this act, the Foreign Financial Institution needs to get into Inter Governmental Agreement (IGAs) with US to disclose the information of their American Clients to the Internal Revenue Service. Noncompliance of which would slam 30% as withholding tax on the 'withhold able payments' on the FFIs.

Continue reading " FATCA - Another legal binding - A boon or a burden " »

September 22, 2013

Infosys Finance Transformation Solution for Financial Services

Guest post by
Giriraj Somani, Industry Principal, Infosys

 

The FSI industry is under severe stress to achieve risk-weighted profitable growth, address changing regulatory compliance and accounting requirements, continue business growth by providing products at the right price and value to customers and enhance employee productivity through higher automation and simplified reconciliation.

Continue reading " Infosys Finance Transformation Solution for Financial Services " »

September 17, 2013

Leverage OFSAA to build cohesive data!

Guest post by
Bhuvaneswari Venkataraman, Principal Consultant, Infosys

 

Supervisors in financial institutions worldwide recognise the challenges in aggregating risk data during risk reporting.  To elaborate this further, let's take a simple scenario. During a Supervisory Audit in a Bank, the report 'Basel II controls for Corporate Lending' showed Loan balances and record counts at different points in a data flow, however the numbers were different at each point. The author of the report claimed that the figures were meant to be different at each stage, as data was transformed, aggregated and filtered.  However, there was no explanation for the calculations done during processing or for the items that had been excluded. There was no way to drill down to data elements that could be added back to match the totals in the aggregated data reflecting lack of confidence and difficulty in auditing the numbers.

Continue reading " Leverage OFSAA to build cohesive data! " »

September 16, 2013

Cloud Vs On Premise - Where do you go?

One of the most frequently asked questions by Enterprises all over the world today is - Should their Applications be on the Cloud or On-Premise?
My 3 part Blog series tries to answer this question by looking at various aspects of Cloud and On Premise solutions and then coming up with the best suited model as per Customer Business requirements.

In the first part of this blog series, we will be taking a deeper look into the features of both the Solutions.

Continue reading " Cloud Vs On Premise - Where do you go? " »

September 13, 2013

Embedding Risk factors to build Strategies for Higher Performance of Financial Services

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys

 

In today's global financial markets, financial institutions are hard pressed to monitor and analyze performance data from multiple sources.  More essentially, the challenge lies in generating a combined view of risk and performance. The outlook of Financial Institutions in evaluation of performance is changing; both financial and non-financial aspects like risk are in focus. Financial Institutions are looking for a strong basis and approach that can drive performance smoothly with due consideration to associated risk factors.

Continue reading " Embedding Risk factors to build Strategies for Higher Performance of Financial Services " »

September 12, 2013

External Transactions and Automatic Bank Reconciliation

Guest post by
Kiran A. Mathew, Senior Associate Consultant, Infosys

 

Lack of internal controls on reconciliation and estimation cash in your organization can lead to various issues like:

  • Lack of holistic view of cash position which impair management decisions
  • Misappropriation of Cash and other fraudulent activities.

Organizations always resort to bring in the internal controls in cash position analysis and reconciliation process to address these issues.

Continue reading " External Transactions and Automatic Bank Reconciliation " »

Integration Points and Challenges in Risk Transformation Initiatives

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

Across the financial institution sector, banks and insurance providers are faced with changing regulatory environment. The need of the hour is to align the risk and finance systems to the changing business and regulatory conditions. In order to optimize the IT infrastructure, financial institutions are in the process of undertaking transformation programs to integrate the intertwined functions of Treasury, Risk and Finance. Traditional legacy General Ledger (GL) systems, reconciliation systems and Risk Management systems operate in silos.

Continue reading " Integration Points and Challenges in Risk Transformation Initiatives " »

September 11, 2013

Solutions to curb market volatility and support the falling currency

Guest post by
Surabhi Shah, Consultant, Infosys

 

With the fluctuating market trends and growing need for more foreign borrowings has changed the face of Indian economy significantly. Tracing the genesis back of the rupee-dollar relationship, rupee's journey has taken several folds since 2012.  The year 2012-13 has been a roller-coaster ride for Indian Rupee with rupee depreciating all time low to 68.80. As a stepping stone, RBI came up with continuous measures to tighten the liquidity in the economy and to support the depreciating currency. With India being a developing economy and sky touching inflation, the depreciation of currency was quite evident. However, to curb the scenario, improvement in local macro economic factors is the most fundamental variable to sustain appreciation of Indian currency and economy growth in medium term.

Continue reading " Solutions to curb market volatility and support the falling currency " »

September 4, 2013

First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys

 

For any transformational project, Go-Live is the ultimate goal. However, this is not end of the episode and the real action start during the first financial period closure. Most of the times, the period closure activity is being considered as the barometer for the successful implementation and hence it becomes imperative that the first period closure is as smooth and without surprises.

Continue reading " First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1) " »

July 31, 2013

Challenges in implementing KYC norms effectively

Guest post by
Harshil Dave, Senior Associate Consultant, Infosys

 

Close to 22 Indian banks were fined a total of Rs. 49.5 Cr. by the banking regulation authority Reserve Bank of India (RBI). These banks were found in violation of Know Your Customer (KYC) norms laid by RBI. The KYC norms that were violated were the ones aimed at preventing money laundering activities. KYC has 2 components Identity and Address, while Identity remains a constant, the address of customer might change over a period and hence banks are required to periodically update their records. Under KYC norms, all customers of the bank are expected to submit the PAN card details, address proof details and proof of identity issued by a government authority such as Passport authority etc. From recent events it seems to appear that these KYC norms have not been implemented and followed by several banks.

Continue reading " Challenges in implementing KYC norms effectively " »

Net Stable Funding Ratio - An indispensable parameter from Basel III perspective?

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

Ever since Basel III regulations were introduced, inclusion of the parameter "Net Stable Funding Ratio" is a hotly debated topic.  Basel III Regulations aimed primarily at providing an outline for high quality capital, a well-rounded risk handling as well as build up reserves that institutions can fall back on in dire situations. This gave rise to the introduction of 2 standards of liquidity, which would enable banks to sustain the shocks due to sudden economic loss. These factors were the Liquidity Coverage Ratio (LCR) & Net Stable Funding Ratio (NSFR).

Continue reading " Net Stable Funding Ratio - An indispensable parameter from Basel III perspective? " »

July 19, 2013

Oracle Financial Accounting Hub (FAH): Multi Level Drilldown

Guest post by
Ashish Gupta, Principal Consultant, Infosys

 

One of the latest buzzwords in FSI Industry is Financial Accounting Hub (FAH). FAH replaces the legacy accounting systems/programs and provides a rule based accounting engine to generate accounting entries. FAH integrates the Product Systems to Oracle General Ledger (GL).

Oracle standard FAH provides linkage from GL to SLA Journals i.e. the standard drilldown works from GL to SLA. Users can drilldown from GL to SLA journal Lines that provides additional sub-ledger details like Event model details, Supporting References, Identifiers and Descriptions etc. These details are useful enough to reconcile the transactions/records between GL and SLA.

Continue reading " Oracle Financial Accounting Hub (FAH): Multi Level Drilldown " »

July 3, 2012

CRM to CXM to C3E - Innovation or Evolution?

While CXM (Customer Experience Management) was floated as a concept almost a couple of years ago, it seems quite recent in wake of the fact that CRM (Customer Relationship Management) has been the mainstay of enterprises worldwide for almost 2 decades now. Despite the fact that most of the organizations are yet to latch on to this, and the fact that the ones who have latched on are yet to mature the concept when implemented on ground, the industry is looking for something newer already. The new acronym on the block is C3E (Cross-Channel Customer Experience), and at least for now it seems to satisfy everyone's appetite for innovation.

Continue reading " CRM to CXM to C3E - Innovation or Evolution? " »

April 26, 2012

Basel III - Leading the way to herald a paradigm shift in Risk Management

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

The financial crisis of 2008-09 paved way for a regulatory reform that was revolutionary. The impact of this crisis was so severe that the losses it caused led to a near collapse of the financial system and crippled the economy to a large extent. Considering market sentiments, the need for a new set of reforms was at an all time high. This led to an intervention by the Regulators on a global scale. Slowly and steadily, the economy regained a semblance of stability. The next obvious step in the process of recovering and stabilizing was a detailed analysis of the cause of the unparalleled failure of the financial system the world witnessed. There seemed to be a collective failure of Banking, regulation as well as supervision. With massive amounts of the tax payers' money being pumped towards reviving or "bailing out" crumbling financial markets and institutions, finding the cause and solution for the problem was the need of the hour. This eventually resulted in a complete rework of existing regulations which included changes in capital management, liquidity, Governance etc. The events that transpired in 2008-09, led to the revamping of the Basel 2 regulations and paved way for the Basel 3 regulations.

Continue reading " Basel III - Leading the way to herald a paradigm shift in Risk Management " »

February 13, 2012

Overcoming Innovation Challenges in Banks: Need for Strategic Thinking

Traditionally it has been seen that that banks lag their peers in other verticals when it comes to deploying innovation in business. The reason often mentioned is that the pressure for short-term gains overshadows the long term strategy of having innovation led business practices. However, in the context of looming economic crisis, banks need to revisit their way of working and put greater emphasis on innovations to stay ahead of competition and survive the economic challenges in the environment.


One source from where banks can get idea of innovation is its own employees. It has been found that source of ideas mostly come from employees rather than from the top management. Banks hence need to create an environment to incubate these innovative ideas from all strata of the employees, nurture them and put into meaningful and profitable business processes.


The other important source is the analysis of consumer behaviour. Shifting consumer behaviour in the wake of economic downslide worldwide and rapid growth of non-banking financial institutions also pose an opportunity to banks to incubate the innovative ideas. Though this is potentially not so dominant in banks, a focused approach in this area can provide the banks an opportunity to access to many innovative ideas, a careful analysis of which can really do wonders.


The third source is the market dynamics and the competition. Shifting market preference, technology enablement and enhanced speed of doing transactions can also be birth places of innovations.


The fourth source lies in promoting a network of external partners like vendors, customers and even IT service-providers and thrive for innovation through sharing experiences, pain points and challenges across the industry.


However, the emphasis here for the banks is to create an environment to promote innovation both in products and services space aggressively by aggregating all the sources of innovative ideas and then carefully analysing and then promoting them into next level of deployment and adoption. Some of the important levers for enabling this environment are executive ponsorship, availability of funds, suitable incentive structure for employees to innovate, providing a framework to cushion against failures, identification and investment in right set of people, and most importantly, promoting an eco-system that encourages innovation in an appropriate manner, with systematic investment in a long-term strategy.

November 25, 2011

The last mile in financial reporting - The next big thing

Guest post by
Anand Balakrishnan, Principal Consultant, Infosys

 

ERP system have been adopted by over 90% of the global fortune 100 companies and 75% of fortune 500 corporates to handle the various facets of their operations. In the financial accounting space, while these companies have focused on the back office processing of records and generation of preliminary financials (P&L and Balance Sheets) a very small number of companies have any sort of automation in the last mile, namely generating the quarterly and annual financial statements that need to be submitted to varied set of external agencies including regulators, lenders and the street.

Continue reading " The last mile in financial reporting - The next big thing " »

January 3, 2011

Thin Chart of Accounts within OFSAA !

Guest post by
Bhuvaneswari Venkataraman, Lead Consultant - Banking and Capital Markets, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

In older version of Oracle Financials Service Application 4.5.xx (OFSA), considerable time was spent on designing the Chart of Accounts (COA) to bring out the optimum number of members under COAs. Now with new Oracle Financial Service Analytical Application 5.xx (OFSAA) leveraging its enhanced features like conditional assumptions system can assign any combination at run time instead of pre-defined only leading to thin COAs instead of thick in earlier versions.

Continue reading " Thin Chart of Accounts within OFSAA ! " »

December 27, 2010

Improvised dimensions and hierarchy in OFSAA 5.1

Guest post by
Suthersan Jayaprakash, Technology Analyst- Banking and Capital Markets, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

The dimensions and hierarchies form the base for operations in OFSA suite of products. Any business assumptions or processing parameters are built based on the dimensions. The dimensions in OFSA are nothing but various attributes of the business. Something like organizational structure, or the business offered by the organization, or the products and services that it offers.

Continue reading " Improvised dimensions and hierarchy in OFSAA 5.1 " »

August 25, 2010

Demystifying Legal Entity in Oracle R12 Architecture

Design of the Organization structure is the common issue faced by most business houses. The structure should not only be compliant from legal perspective but should also be effective from operational management and accounting perspective. Legal entity is the crux of the organization structure as this determines the statutory and country specific (local) reporting needs.

Continue reading " Demystifying Legal Entity in Oracle R12 Architecture " »

May 22, 2010

Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 3)

There are many ways to achieve Leaner ERP implementation, and I have discussed some of the strategic levers for it in my previous blogs Go Lean (Part 2) and Go Lean (Part 1) like senior management and executive sponsorship, robust decision making framework, effective change management approach, upfront planning for middleware and reporting platforms, solution design workshops, selection of appropriate edge products and leveraging localizations. However, there are many tactical and operational levers also available for enterprises to adopt, which are primarily part of implementation execution cycle. I am discussing here some of these levers and best practices to minimize customizations:

  • Boot Camp Trainings - Before initiating the solution design phase, organizations must seriously consider to conduct the boot camp trainings on chosen ERP to their key super users, business analysts and implementation core team, facilitated by System Integrator (SI). The intent for boot camps must be training to the team for vanilla features and functionalities of ERP relevant to their industry processes. This will enable them to bridge many gaps and requirements through seeded ERP functionality, and increase the overall fitment of the package application, leading towards reduced customizations.

Continue reading " Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 3) " »

May 18, 2009

CDI – Critical Path to Trading Community Dynamics

Mergers and Acquisitions activity is getting increasingly common and challenging in current business environment.  These dynamics in the trading community (Customers, Suppliers...etc) of an enterprise needs to be effectively managed. Any inflexibility in administering the dynamics would increase the risk exposure, loss of opportunity, lack of insight into customers, and revenue leakage. In cases where an enterprise is part of Merger or acquisition activity, lack of proper CDI strategy for any of the participant enterprises would make realization of intended ROI difficult. Read through this blog for more information.

Continue reading " CDI – Critical Path to Trading Community Dynamics " »

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