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February 5, 2012

Vita Sanguis Supple Vinculum - Labor Management

Labor Management Systems (LMS) forms a critical element of the supply chain system and is often construed as its life blood. It is true beyond doubt that LMS really got its due recognition in the grocery retailing, but it has expanded well beyond those frontiers and now touches almost every sector. Certainly it has been adopted in many other areas of retail distribution, and has weaved many a success stories in other industries as well like CPG,3PLs,Printing and Digital Imaging.

Continue reading " Vita Sanguis Supple Vinculum - Labor Management " »

November 22, 2011

Asset Management in Electricity Distribution Utility: "The Challenges of Getting Smarter"

Guest post by
Abhishek Bhargava, Senior Consultant, Infosys

 

In the earlier blog Asset Management in Electricity Distribution Utility: The Challenges of Getting Softer we discussed about the first wave of transformation i.e. use of IT by Power industry to become softer and leaner. Here we will talk about the journey of this industry into the second wave of transformation - a transition from IT enabled organizations to smarter organizations using smart grid.

Continue reading " Asset Management in Electricity Distribution Utility: "The Challenges of Getting Smarter" " »

September 16, 2011

Asset Management in Electricity Distribution Utility: "The Challenges of Getting Softer"

Guest post by
Abhishek Prasad Verma, Lead Consultant, Infosys

 

Power sector historically has been late in adopting IT to enable and streamline its business processes. The same is evident in its archaic operations and built in inefficiencies. However recently there has been a considerable effort by the utilities to look for all available options to improve operational efficiency in various field of operation like customer services, metering, billing etc. for improved customer services & tariff rationalization. So is the case with Asset Management System. In the first wave of transformation, the industry is looking forward to go softer and leaner i.e. it is exploring IT to replace its "Hard Book" based archaic manual systems.

Continue reading " Asset Management in Electricity Distribution Utility: "The Challenges of Getting Softer" " »

August 7, 2011

Solutions for Linear Asset Management - Data Model for defining the non liner assets and associating them to the linear assets

In my earlier blogs I have explained the data model to define the linear assets as part of the linear asset management solution. Any network will have both linear assets and non linear assets. It is important to build the relationship between the linear asset network and non linear assets.

Continue reading " Solutions for Linear Asset Management - Data Model for defining the non liner assets and associating them to the linear assets " »

July 26, 2011

Oracle EBS Solution to E Publication Industry

In my last Blog "Emerging Trends in Publication Industry" I had discussed about new business lines in the publication industry, in this blog I shall elaborate on the solution offered by Oracle EBS to support the new business lines.

Continue reading " Oracle EBS Solution to E Publication Industry " »

June 29, 2011

Solutions for Linear Asset Management - A Data Model for Definiing the Linear Assets

In my earlier Blog, I have detailed the challenges arising in Linear Asset Management and I like to highlight the possible out of the box or custom solutions to overcome these challenges. This blog primarily explains how a data model can be developed to define the network of linear assets and their attributes using Oracle EAM Asset group attributes.

Continue reading " Solutions for Linear Asset Management - A Data Model for Definiing the Linear Assets " »

June 27, 2011

Emerging Trends in Publication Industry

Publishing industry of yesteryears consisted of developing content and selling them as books, journals etc. The customer had two choices either to buy it or not buy it. They did not have the opportunity to check the contents of  the book / chapters of the book for a limited time before buying it or for that matter buying only a portion of the book. The publishers at maximum had variants like paper back, hard cover, soft cover with minor price difference to cater to different segments of customers. The business processes of a publisher were mainly related to Sourcing content, Printing the content and selling books / journals from warehouse. 

Continue reading " Emerging Trends in Publication Industry " »

June 23, 2011

Planning your next Oracle NMS upgrade

As Oracle plans its release of the next version of the NMS, thoughts of planning that next upgrade come to mind.  This upgrade will be different than the usual upgrade though.  Why is that?  The reason is the evolutions in the Oracle NMS product have created some very significant changes.  The big things to keep in mind are 1) the Deprecation of X-Motif, 2) Switchover from JBoss to Web Logic, 3) Required LDAP or Active Directory usage, and 4) Deprecation of PDM (Performance Data Mart).  There are always the usual challenges in an upgrade, but this blog entry is focused on the unique needs of this next upgrade.  Preparing for this upgrade will require more than the usual preparations and planning.

Continue reading " Planning your next Oracle NMS upgrade " »

June 21, 2011

Thinking beyond Rigid Scheduled Maintenance

Guest post by
Abhishek Prasad Verma, Lead Consultant, Oracle Practice, Enterprise Solutions, Infosys

 

Assets are the lifeline for a Power Utility Company. Considerable amount of money is spent in ensuring their availability, longevity and efficiency for power generation/transmission or distribution as this has a direct impact on the top-line and bottom-line of any company. Assets not maintained well can result in accidents causing huge indirect losses in form of penalties and/or compensation.

Continue reading " Thinking beyond Rigid Scheduled Maintenance " »

May 29, 2011

The 10 most challenges in Linear Asset Management and solution options

Maintenance of linear assets (A kind of networks) is completely different from maintaining non linear assets like a fleet, machine. They through lot more challenges in modelling and executing the maintenance work compared to non linear assets. The ability to model and execute the maintenance these assets is what can tap the huge market potential in this segment.

Continue reading " The 10 most challenges in Linear Asset Management and solution options " »

May 19, 2011

Typical Challenges faced in Implementing Meter Data Management Systems in Utility Distribution Space - Indian Context

Guest post by
Dilesh Deepak Dattani, Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

A lot of Indian companies in Utility Space have either already started or in the process of starting implementation of IT Systems to which would help in increasing their operational efficiency and reducing costs. In this post I would like to highlight some of the typical challenges which we come across in such implementation projects in India.

Continue reading " Typical Challenges faced in Implementing Meter Data Management Systems in Utility Distribution Space - Indian Context " »

March 25, 2011

Oracle Business Intelligence for Utilities: Making Great Use of Outage, Restoration, and Energy Distribution Information

The Oracle Utilities roadmap for Business Intelligence (BI) has become clearer and headed in a direction of strength.  Going forward Oracle Business Intelligence for Utilities (OBIU) replaces the unpopular Oracle Utilities Business Intelligence (OUBI).   Don't let the similar names confuse you.  They are two separate products.  Unlike its predecessor, the OBIU is built on OBIEE framework (Oracle Business Intelligence Enterprise Edition).  With OBIU, Utilities will have fewer challenges with the installation and implementation of the Business Intelligence Framework, Portals, and Dashboards. With the ongoing implementation of smart meters and smart grid projects, more and more data will become available to a utility.  Smart Grid data stored in the BI can be used to plan power distribution and influence consumption and decrease having to purchase power from other utilities at more expensive rates.  An effective Business Intelligence solution is needed to mine the data and display it in useful reports and dashboards, which enable Utility executives to improve their decision making abilities by having near real time and historical information related to demand, usage, trends, and outage risks, and asset usage. 

Continue reading " Oracle Business Intelligence for Utilities: Making Great Use of Outage, Restoration, and Energy Distribution Information " »

February 10, 2011

Who holds the key to success in ERP led business transformation programs

Many analysis has been done and many artifacts written about the success of the ERP projects but the question which primarily remains unanswered and less explored is who holds the key to success of the program.

Continue reading " Who holds the key to success in ERP led business transformation programs " »

November 8, 2010

Looking for the most cost-effective and complete content management platform? Use Oracle Content Management

In today's scenario, organizations are facing many problems in managing content with nearly 80% of the unstructured information, lots of content duplication and spending around 15-20% of the operating revenue in fixing problems that arouse from inappropriate data.

To maximize content management efficiency, improve security and reduce costs, organizations need a comprehensive enterprise content management solution that fits easily with their business processes. Oracle Enterprise Content Management Suite 11g meets these demands delivering the high performance and scalability required to face the challenging enterprise content management environments.

Continue reading " Looking for the most cost-effective and complete content management platform? Use Oracle Content Management " »

September 19, 2010

Competition Powering Utilities: Is it the competition that is driving the utilities towards newer and bigger initiatives ?

Competition that has conventionally been a stranger to the utilities has now great influence over the utilities business across the world. Although different geographies are into different phases of evolution, competition is only gaining more relevance across. Another significant positive change is the increasing adoption of information technology, more specifically the connect of typical operational systems such as SCADA, PMS, NMS etc with the enterprise wide IT systems such as asset management, billing and customer care. A whole new set of systems such as Automatic Metering Interface (AMI), Meter Data Management (MDM), Distribution Management System (DMS), Outage Management System (OMS) although still evolving, has played its role in achieving this connect. Continuing the change is clearly visible trend, a long journey ahead which takes the initiated utilities toward Smart meter, Smart grid and smart customers.

I was wondering how much credit goes to the competition for all this action that mark the state of the utilities today? Is it the competition that is driving the utilities towards newer and bigger initiatives ?

Continue reading " Competition Powering Utilities: Is it the competition that is driving the utilities towards newer and bigger initiatives ? " »

September 15, 2010

Is IT an 'enabler' or 'creator' of Business Value?

Recently I attended a debate on 'Is IT an enabler or creator of Business Value'.  I went in to the hall with a mindset that IT is enabler for Business value, the reason may be my background on working in a construction industry where one of the main reasons to use IT is to track material availability or to get a top management view of the happenings in a project from head office located across the globe or to get a MIS reports within seconds on any areas of review.

Continue reading " Is IT an 'enabler' or 'creator' of Business Value? " »

September 2, 2010

Critical points to be consider while "Asset Group" Design process for Successful eAM implementation

Generally Asset Group is new concept to most of companies switching over from legacy plant maintenance system to Oracle Enterprise Asset Management system, as in most of the legacy system it does not exists, they have Asset/Equipment numbers without Asset Groups, in Oracle eAM assets are created from Asset Groups only, so Asset Group is mandatory in Oracle eAM. This blog would explain the impact of Asset Groups in various places of the eAM application and help to expedite the Asset Group design process.

Continue reading " Critical points to be consider while "Asset Group" Design process for Successful eAM implementation " »

August 27, 2010

Advanced Metering Infrastructure and Outage Management

Outage restoration has always been a challenge for utilities.  Enterprise Outage Management Systems are a great tool for restoring power after outages.  As time goes on, new features and tools make a good system even better.  One such feature is Advanced Metering Infrastructure (AMI) interfacing with the OMS.  Taking advantage of AMI allows utilities to save money and restore faster by

  • Reducing OK on arrivals

  • Know faster when there is an outage

  • Identify nested outages easier

  • Reduce unrequested callbacks

Continue reading " Advanced Metering Infrastructure and Outage Management " »

May 22, 2010

Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 3)

There are many ways to achieve Leaner ERP implementation, and I have discussed some of the strategic levers for it in my previous blogs Go Lean (Part 2) and Go Lean (Part 1) like senior management and executive sponsorship, robust decision making framework, effective change management approach, upfront planning for middleware and reporting platforms, solution design workshops, selection of appropriate edge products and leveraging localizations. However, there are many tactical and operational levers also available for enterprises to adopt, which are primarily part of implementation execution cycle. I am discussing here some of these levers and best practices to minimize customizations:

  • Boot Camp Trainings - Before initiating the solution design phase, organizations must seriously consider to conduct the boot camp trainings on chosen ERP to their key super users, business analysts and implementation core team, facilitated by System Integrator (SI). The intent for boot camps must be training to the team for vanilla features and functionalities of ERP relevant to their industry processes. This will enable them to bridge many gaps and requirements through seeded ERP functionality, and increase the overall fitment of the package application, leading towards reduced customizations.

Continue reading " Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 3) " »

May 21, 2010

What's the need for Outage Management System for any Utility?

Major challenge which any Utility faces is Power Outage. Power Outage is such a crisis that is always just around the corner for any Utility. These Outages can be caused by variety of reasons like tree limbs, animals, wind, and vehicle collisions. Storms/disasters happen in any climate, in any season. Earthquake, heat, snow, winds, tornados, and, ice all cause outages which can bring everything to halt. At that moment, all eyes turn to the Utility to make sure that customers affected are restored quickly and they are provided accurate estimated restoration times. Utility’s Management interest is to deliver excellent customer service, safety of the repair crews, and minimize the revenue loss due to power outage. It is a very difficult situation for any utility from a perception and media perspective as well.

Thus there is a strong need for any Utility to have an Integrated Outage Management System.

My question is how a Utility should assess that whether their existing Outage Management System is effective enough to deliver the excellent customer service?

Few thoughts which come to my mind which are important for any Utility:

1) Whether existing Outage Management System can provide Estimated Restoration Time?

2) Whether existing Outage Management System can provide Call Center Representatives sufficient information when customers call to inquire the status of their power outage?

3) Whether existing Outage Management System helps Utility’s Communication/Media Department to provide the right set of information to external media community?

I would love to hear more thoughts around this from Utility Industry Experts or Technology experts who are either developing OMS Product or implementing OMS Products!!!

May 20, 2010

Leveraging Technology - Retaining corporate knowledge in an Ageing workforce situation

Irrespective of the geography and services offered by Utilities today worldwide, a few challenges remain common. Utilities are constrained to meet those challenges and deliver without compromising operational efficiency and/or offering the best value for money to the end customer.  The industry in itself is facing challenges in terms of uncertainty on fuel prices, uncertainty in markets, government involvement in pricing and regulation, pressures from climate change imperatives etc. To mitigate these challenges, executives resort to their dashboards that offer a quick snapshot of their traditional financial and business performance measures.  In many cases, one of the key metric that doesn't come under the priority radar is the importance of employees who work for them has in the organisation's success.  The pace of change in utilities world-wide has accelerated market factors that influence the industry.  While technology is one of the means to prepare for these changes, organisations are beginning to understand that the role of 'employees' in their organisations is going to gain more importance in preparing for these challenges. There is a fundamental agreement across the board that these are the people who would have vital knowledge and experience that could fuel the success of the organisation. This blog focuses on few approaches that organisations can take to leverage the people advantage to stay ahead in competition.

Continue reading " Leveraging Technology - Retaining corporate knowledge in an Ageing workforce situation " »

March 23, 2010

Smart Metering - Smart Grid

Today your utility may have tens or even hundreds of thousands or millions of meters from multiple manufacturers generating data that's gathered in multiple ways. Ideally, you need one simple way to collate and analyze all your meter data for forecasting, planning, energy delivery, maintenance, and more to help keep your system reliable, profitable, and competitive.

Continue reading " Smart Metering - Smart Grid " »

March 15, 2010

Managed Solution for Staffing Industry

As staffing industries remain challenged to grow their revenues, their focus areas have also shifted to reduce their back office costs continually, streamline the business process through automation, front to back office integrations and integration with VMS systems. Given their proven experience in implementing and supporting global implementations be it compliance with global accounting requirements or managing global payroll, ERP System integrators are very strongly placed to help staffing companies reduce their back office costs both on the pay side and the bill side, thereby improving their bottom-line revenue.

Continue reading " Managed Solution for Staffing Industry " »

Is it possible to achieve "Zero" breakdown in Maintenance World?

In maintenance world when we talk of "Zero Break down" most of the time maintenance crew says that it is not possible to achieve zero break down.  So is it really possible to achieve "Zero Break down" for a Machine /Equipment?  The answer is "Yes". 

What is breakdown? :- When a Machine (M/c)is working and suddenly something fails for e.g. in case of CNC M/c hydraulic hose pipe rupture and it leads to heavy oil leakage, thus Beak down due to hydraulic leakage occurs on the M/C.
Above Failure could have been anticipated by doing regular check of hydraulic hose piping by carrying out proper preventive, predictive maintenance.
What is "Zero Breakdowns"? :- When the Maintenance Department hand over a M/C to Production Department for the Production activities, that time maintenance department can confidently say the M/C would not fail due to "Hydraulic leakage" for another 24 Hrs as they have done a proper inspection/rectification through Preventive and Predictive Maintenance on the M/C  on Hydraulic side. This 24 hrs of running time without any Hydraulic failure is said to be "Zero Break Down" in Hydraulic piping area.
 After 24 Hrs again maintenance team would take the machine in their custody to do preventive and predictive maintenance to ensure that there would not be any failure due to "Hydraulic leakage" for another 24 hrs, thus maintenance team take over the control of M/C after certain running period of the M/Cs and do preventive/Predictive maintenance to achieve "Zero Breakdown" in specific area e.g. 'Hydraulic Pipe failure'. Over a period of time by doing proper, regular preventive maintenance on almost all the areas of M/C instead of specific area leads to achieve Total "Zero Breakdown" on an asset for certain mentioned period time frame by the Maintenance department.

 

Continue reading " Is it possible to achieve "Zero" breakdown in Maintenance World? " »

September 15, 2009

Needs & Opportunities - Staffing Industry

There have been astounding changes and developments during the evolution of the staffing agency in its 50-plus years of existence. The staffing industry has evolved from its early years where temporaries were provided in emergency situations to replace absent workers to become strategic partners for its clients by providing wide range of employment services and solutions.  

Continue reading " Needs & Opportunities - Staffing Industry " »

May 17, 2009

Regulated Energy and Utility Market Challenges – Pricing

In today’s competitive environment the unit prices for electricity and gas is driven heavily by the competition between energy companies.However, to ensure that the customer receives a fair price and to avoid monopoly, it is quite common to have this price overseen by regulation.  Though there are many pricing models available in different countries, by and large the pricing models in regulated scenarios are either revenue based pricing or rate based pricing.  This blog briefly touches upon the pricing models and the components of prices. Pl. note that the examples in this blog focuses on UK energy market.     

Continue reading " Regulated Energy and Utility Market Challenges – Pricing " »

May 14, 2009

Regulated Energy and Utility Market Challenges - IFRS compliance challenges in Fixed Asset Management processes

Vertically integrated utilities have large assets in form of their generation stations and their components.  This part of the business is regulated in some countries.  Through the regulatory environment, the government gets involved in various aspects of utilities viz., pricing, Secured energy supply, Pressure to reduce carbon footprint etc.,.  Equally there are some accounting challenges that are posed through regulations and reporting norms.  This blog talks about one such challenge faced by generators on the way in which they manage and report their generation Assets and their significant components.

Continue reading " Regulated Energy and Utility Market Challenges - IFRS compliance challenges in Fixed Asset Management processes " »

December 18, 2008

Reuse and Recycle of WEEE (Wastage of Electrical and Electronics Equipment) – Optional or Mandatory?

The Directive on WEEE (Wastage of Electrical and Electronics Equipment) in EU notes that the content of hazardous components in electrical and electronic equipment (EEE) is a major concern during the waste management phase and recycling of WEEE is not undertaken to a sufficient extent. The WEEE directive places the responsibility of end of life (EOL) disposal responsibility of the products on the manufacturers either individually or by joining a collective scheme. This implies that the cost of disposal of the product and the harmful substances that it contains squarely lies on the manufacturer.  The EU Commission has set new targets for recovery and reuse/recycling by 31-Dec-2008 for all EU countries.

Continue reading " Reuse and Recycle of WEEE (Wastage of Electrical and Electronics Equipment) – Optional or Mandatory? " »

September 19, 2008

Managing Indirect Spend? Slash costs and Save upto 20% of indirect cost

Across Industries, specifically utilities and process industries, because of their capital intensive environments, typically spend a substantial amount on indirect procurement, especially services.  Typically services account for more than 60% of the indirect spend for companies in these industries yet this area has remained unexplored for either automation or transformation efforts.
 

The Services Supply Chain comprises of unique and complex activities. This is then the reason why streamlining the process coupled with adequate systems support can lead to a large savings in this area. But how do we really go about it? Our experience tells us that this is definitely possible and is a huge opportunity for savings. Oracle Advanced Procurement Suite with its Services Procurement processes help organizations in streamlining processes in achieving these savings.

 

 

Continue reading " Managing Indirect Spend? Slash costs and Save upto 20% of indirect cost " »

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