Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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November 26, 2009

Consistent product master data across the sales front ….today’s necessity!

As consumers we have increasingly become used to the idea of having a same product available to us across different stores or channels from the same selling company. And we expect consistent product information available to us across these sales channels.

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October 08, 2009

Enhance cross selling and Upselling with MDM

Getting business from existing customers is always easier and cheaper than acquiring a new customer. The extent of  repeat business also acts as a metric to acquire a new customer.

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MDM strategy :Do you have one?

There are no second thoughts in implementing a data governance program to manage your master data. Though there are various definitions for data governance – they boil down to defining processes and policies for accessing data and adhering to them using technology and orchestration of people involved.

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September 30, 2009

Addressing Enterprise Information Challenges through Effective Master Data Management

Information grows exponentially in most enterprises. The need to analyze and interpret this information is essential to be able to meet business objectives.

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June 03, 2009

MDM Implementation – Managing Expectations!

Managing expectations is what we do most of the time in our life.

Managing customer expectations – this is a big topic. We restrict ourselves to discussing a couple of expectations from customers when they plan to implement an MDM solution. MDM is a growing field – people have limited knowledge and there is no clear leader in MDM product offering. So obviously customers will have certain expectations and inhibitions about the MDM implementation.

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March 27, 2009

Master Data Management – A Lifelong Journey!

Master Data Management (MDM) helps in managing your product or customer master more effectively and efficiently. MDM ensures data consistency across various disparate systems used in any enterprise. This is not a one-time process but a continuous journey. MDM acts as hub of your product or customer master and all other front-end applications subscribe to this hub. This hub acts as a middleware application for all front- end applications.

Let us start our journey of implementing Master Data Management:

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March 10, 2009

A Retail Perspective on MDM

Retailers are increasingly paying closer attention to the customer data to analyze consumer behavior. Consumer behavior is not the only reason to start maintaining enterprise data in a better way. Master Data Management is an approach of holistically identifying enterprise-wide key entities and maintaining them in a centralized manner. This post identifies some key areas for this approach for retailers.

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March 04, 2009

Master Data Management - An Imperative!

Master Data Management or MDM as it is commonly known is vital to the extraction of value and formation of insights from corporate data in IT systems among other benefits to an enterprise. Master data exists in every system in some form or the other. Every business has customers, products (or services) and suppliers. Data on these entities is created, consumed and retired during the lifecycle of a system.

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