Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.


December 29, 2017

Comparative Study Between Oracle Big Data Cloud Service and Compute Engine


Comparative study between Oracle BDCS and Oracle Big Data Cloud Compute Engine.


1.             Oracle Big Data Cloud Service: Gives us access to the resources of a preinstalled Oracle Big Data environment, this also comes with an entire installation of the Cloudera Distribution Including open source Apache Hadoop and Apache Spark. This can be used to analyze data generated from Social Media Feeds, E-mail, Smart Meters etc.

OBD CS contains:

·         3-60 Nodes cluster, 3 is the minimum number of cluster node(OCPU) available to start with; where we can increase the processing power and secondary memory of the cluster node can be extended by adding Cluster computer nodes("bursting").

·         Linux Operating System Provided by Oracle

·         Cloudera Distribution with Apache Hadoop (CDH):

-          File System: HDFS to store different types of files

-          MapReduce Engine (YARN is default for resource management)

-          Administrative Framework, cloud era manager is default

-          Apache Projects e.g. Zookeeper, Oozie, Pig, Hive, Ambari

-          Cloudera Application, Cloudera Enterprise Edition Data hub, Impala Search and Navigator


·         Built-in Utilities for managing data and resource

·         Big Data Spatial and Graph for Oracle

·         Big Data Connectors for Oracle:

-          Oracle SQL Connector for HDFS

-          Oracle Loader for Hadoop environment

-          Oracle XQuery for Big Data

-          ORE Advanced Analytics for Big Data

-          ODI Enterprise Edition


Typical Workflow of OBDCS: Purchase a subscription -> Create and manages users and their roles -> Create a service instance -> Create an SSH key pair -> Create a cluster -> Control network access to services -> Access and work with your cluster -> Add permanent nodes to a cluster -> Add temporary compute nodes to a cluster (bursting) -> Patch a cluster -> Manage storage providers and copy data

odiff (Oracle Distributed Diff) is a Oracle developed innovative tool to compare huge data sets stores sparsely using a Spark application and compatible with CDH 5.7.x. Maximum file/directory size limit is 2 G.B. to compare.



Continue reading " Comparative Study Between Oracle Big Data Cloud Service and Compute Engine " »

October 5, 2017

Understanding the "Pulse" of HR

 ICON_Evolution of HR_PNG.png

Evolution of Human Resources 

In the past, the role of the Human Resources (HR) function was to make people and organizations grow. It revolved around administrating employee life cycle from hire to retire process, primarily managing attendance, trainings and compensation.

The HR team used to perform functions that added limited value to organization, like performing mundane tasks and operational reporting like % complete for   performance reviews completed, number of employees hired , number of managers trained etc.. In case of large or global organizations where the HR data resides in various disparate systems, at times HR faced issues due to inaccurate reporting of head count data as- one of the important decision data point for business & finance. All of this resulted in HR functions being merely treated as an administrative function.

Over a period of time, the job of HR evolved in managing employee aspirations, organizational behavior, employee motivation etc. Performance objectives & measurable assessments became part of the KPI. In the recent times, there is an expectation for HR to be a "Business Partner" and thereby, they must see themselves as business people who specialize in HR and as a partner that can significantly contribute towards the organization's business goals

icon_expectation from Modern HR_PNG.png

Expectation from Modern HR

It is time for HR to reassess their role and contribute to successful organizations of the future. In today's world, HR partners need to be agile, creative & innovative. An HR Business Partner is not only expected to be aware of the organization's vision and align its workforce to its goals but they are also expected to have an end to end understanding of organization's business. From having a background of the specifics of how the business works, they are expected to have an understanding of financials to be aware of the performance of peers and competition. This understanding is vital for HR to be able work closely with business leaders. 

icon_getting ready for next gen HR_PNG.png

Getting ready for Next Gen HR

In today's world, there is a change in outlook to recognize employees as Human "Capital" instead of Human "Resources". HR needs to be more digital than manual, more proactive than reactive and more strategic than operational.  The expectation is to be predictive & analytical and analyze the data behind the data. In order to be ready for the Next Gen HR business partner, it is critical to identify key performance indicators and effectively measure them and assess vis-à-vis industry standards. 

Today, HR partners need to ask  few strategic questions like:

- Are we looking at the data beyond  the HR reports and dashboard?
- How am I doing vis-à-vis my peers & competition?  
- How do I keep track of my performance compared with industry benchmark? 
- How do I quantify performance across various HR functions? 
- How do I identify problem areas and measure actual improvement?

icon_problem-what to measure and how to measure_PNG.png

The Problem - What to measure and How to measure?

As mentioned by HR Folks International - Human capital is largely intangible and difficult to measure as a component in a company's business success.  It is very important to measure and analyze the priorities so you can recognize the areas of improvement and identify opportunities.

In my opinion, effective measurements of HR KPIs are critical to the success of any organization. When it comes to measurement of outcomes or KPIs, my observation has been that HR has limited tools as compared to other divisions within the organization. There are well established frameworks to measure performance of departments in organization (e.g. Finance, or Sales or production unit etc.) and co-relate the impact to the business. However, when it comes to measuring the performance of HR, it becomes subjective and quite a challenge to quantify the outcome and its tangible impact to business.

As a result it becomes imperative to not just measure and quantify, but also identify those indicators for measurement which actually contribute towards the organization's vision and goals.

icon_treat the cause and not the symptom_PNG.png

Treat the cause and not the symptom

It is not only important to look at the scorecard and analyze the results but it also important to look at the underlying "data behind the data" to trace the root cause, identify areas of improvement and take corrective action.

For e.g., let's take the Business Function of Talent Acquisition and analyze Recruitment Metrics & Scorecard for KPI like Time to hire" to "Cost to Hire"

Key Questions -

Is my organization taking more time to hire employees thereby having a direct impact to employee productivity and top line revenue? 

Is there higher cost to onboard an employee thereby having an impact on the company's bottom line and losing edge over competition?

Conclusion - After the analysis of the scorecard in HR Pulse solution,  it looks like I may have to review the end to end hiring process and remediate the bottle necks  that are leading to higher turnaround times to onboard employees and there by losing competitive  advantage.

Impact - After implementing the re-engineered hiring business process, the HR Pulse provides ability to generate "Before" and "After" Scorecard for the same KPI and demonstrate continuous performance improvements and tangible impact to the business

icon_HR Pulse_PNG.png

Infosys HR Pulse -An Infosys HCM Scorecard Solution

Infosys HR Pulse is an analytics solution that provides quantitative and visual measures of performance indicators in the form of a SCORE CARD. The solution defines the Metrics & KPIs that are critical for an organization with the ability to track performance of the indicators against the organization's targets and industry benchmarks. The solution helps to measure and track progress, highlights improvements and deterioration trends and pinpoints to the HR leadership, an accurate idea of their performance. The purpose of the Infosys HR Pulse is to enable the HR Partners to monitor what matters most, so that they can focus on meeting strategic objectives. 

The key features of HR Pulse are

- Generation of metrics pertaining to relevant HR KPIs and empower HR partners to formulate strategy to take corrective action and improve measures

- Logical grouping of HR Metrics and Key Performance Indicators within business functions

- Provide ability to slice & dice the data and display trend analysis across entities (business units, locations, department etc.)

- Compare performance of various HR Metrics with organization's internal targets and service industry benchmarks.

- Introspect and align actions with strategy for continuous performance improvements.

- Primarily focus on improving the performance and contribution of Unit HR Manager all the way up to the macro-level decision making of Senior HR Management

- Enhanced decision making capability of leadership by highlighting areas which need attention

- Enable HR quantifying corporate objectives with the performance of every employee  and department in the workforce


icon_HR Analytics_PNG.png

HR Analytics as the foundation - Infosys HR Pulse

HCM analytics is the foundation of all HR strategic initiatives. The important trend analysis that will help in decision making can be enabled by HR analytics. In today's digital world, one would think that HR analytics would be a regular feature by now, but contrary to this belief there are many organizations that are still exploring the possibilities to use HR analytics.

Infosys HR Pulse offering can be a part of the HCM implementation on Cloud or On-Premise. This solution can be deployed along with the HCM implementation and lay foundation for HR Analytics as the foundation.

This solution can also be deployed for clients who have implemented HCM on Cloud or On premise and enhance their HR analytics capabilities that help identify functions that are performing better and areas that need improvement.  The build-in adapters that comes along with Infosys HR pulse solution provides seamless integration with leading HR On premise ERP or Cloud solutions.

I believe once HR is effectively able to measure and quantify the outcomes, it will certainly have a positive impression within an organization and contribute to make an impact on the organization goals and vision. I think this will go a long way to establish HR as a key business partner and strengthen its value in an organization that it truly deserves!!! 


September 11, 2017

Get IFRS15, ASC606 Ready - The Easy and Quick Way


The accounting standard for recognizing revenue is changing.  For the new comers let me briefly describe the change.

What's the Change?

For countries using the IFRS standards, it means they now need to account revenue as per "IFRS 15- Revenue from Contracts with Customers" instead of "IAS- 18 - Revenue" standard to recognize the revenue.

For the US based companies needing to report under US GAAP, they now have to account revenue as per new "ASC 606 - Revenue from Contracts with Customers" instead of the old "ASC605 - revenue Recognition".

The old IAS 18 standards (issued by "International Accounting Standards Board (IASB)") and the ASC 605 (issued by "Financial Accounting Standards Board (FASB)" for the US companies) where having substantial differences. The new standards issued by the IASB, ASC i.e. IFRS15, ASC606 are now synched up.

The new standard outlines the below five logical steps for revenue recognition -

What's the big deal?

So - what the big deal? The accountants will take care - should the rest of you be worried? Accounting changes always keep happening, so what new now?

This is a big because it impacts the most important numbers on your P&L - the top-lines and the bottom lines and many other critical aspects like the taxes to be paid, the annual plans, probably the commissions, bonuses to be paid as well.

This is also big because the change is complex especially if you have bundled deals (like the telecom and hi-tech industry). Not all accounting software can do accounting as per the new standards. Apart from the accounting systems, business processes and maybe business contracts also might need modifications.

So, it is not just the finance guys / accountants - the board, CXO's, auditors, the Information technology folks, the planners, the analysts, sales teams, HR compensation teams - needs to understand the change and plan for the impacts.

Getting this wrong, has a direct impact on all key stake holders - shareholder value, employees (bonuses, commissions), government (taxes).

By when do you need to ready?

That depends on whether you are applying IFRS or US GAAP. For most of the companies the standard has to be adopted from the financial year starting in 2018.

  • For "IFRS15" applying companies
    • The financial year starting "on or after January 1, 2018"

  • For "Public business entities" and "not-for-profit entities that are conduit bond obligators applying US GAAP" -
    • The financial year starting "on or after December 16, 2017"

  • For the other "US GAAP" companies
    • The financial year starting "on or after December 16, 2018"

Are you late in the game? Probably yes, but....

This is where Oracle - Infosys can help you.

The Oracle Revenue Management Cloud Service (RMCS) is tailor made to meet the IFRS15 / ASC606 requirements including the transition requirements. The product has been successfully implemented across industries and is a proven solution for IFRS15 / ASC606 needs.

The "IFRS15 / ASC 606 solution" of Infosys is a complete solution to get IFRS15 / ASC 606 ready - quickly and perfectly. The Infosys solution encompasses program/project management, change management, implementation of RMCS, implementation of Financial Accounting Hub Reporting Cloud, building integration with various middleware. The Infosys solution  creates a robust process with tight integration ensuring automated reconciliation and no revenue leakage / discrepancies.

Considering the need to ready on time, the solution will prioritize requirements, so the MUST-HAVE requirements are developed, tested and ready on time.

Below is the overview of the Infosys Solution

How do we make a difference? How quickly can you be ready?

Infosys has been working on numerous IFRS15 / ASC 606 implementations using Oracle RMCS. While a typical IFRS implementation is done in 6-12 months implementation time depending on the number of integrations, use cases, we are able to cut the implementation time by at least 25% by levering the accelerators repository comprising of

  • Pre-built Use Cases

  • Key Decision Documents

  • Pre-Configured Instances

  • Data conversion templates

  • Configuration templates

  • Key learnings from other project

Apart from the normal implementation, we also offer a rapid implementation which can be completed in 3 month time-frame. A typically rapid implementation assumes not more than 2 integrations, conversions using FBDI templates, 30-40 use cases and 5 custom reports developments. The typical rapid implementation plan would be as below

Sample List of use cases for telecom:


Description of the Use Case


Billing & Satisfaction: Single Handsets plus Plan


Billing & Satisfaction: Contract Termination


Billing & Satisfaction: Multiple Handsets Plus Plan


Billing & Satisfaction: Multiple Products and Plan


Billing & Satisfaction: Contract Modification


Billing & Satisfaction: Contract Add on


Downward Modification


Loyalty points - Termination


Family share - Multiple Lines


Loyalty points - Redemption


Sample List of Issues:

Below is the sample list of problem areas

  1. How to determine the SSP (standalone selling prices)

  2. Significant financing components on the contracts

  3. Managing impacts on cost - both direct and indirect

  4. Managing Discounts

  5. Managing Variable considerations

Get Started now, this is your last chance...

If you have still not started on the IFRS15 / ASC606 journey - you need to start now. With Oracle RMCS and Infosys experience in implementing the same, you now have the chance to be ready on time.


Meet our experts at @ Booth 1602, Oracle Open World 2017, to see a demo of the solution.



Continue reading " Get IFRS15, ASC606 Ready - The Easy and Quick Way " »

August 30, 2017

Instance Planning/deployment options for migrating Oracle E-Business Suite and other packaged applications on to Oracle Cloud (IaaS and PaaS)

Continue reading " Instance Planning/deployment options for migrating Oracle E-Business Suite and other packaged applications on to Oracle Cloud (IaaS and PaaS) " »

September 17, 2016

Decoding GST for Oracle Customers


As India gets ready to implement the new GST law, the question on top of most of the IT leaders, finance leaders is regarding the readiness of the IT systems to meet the new requirements.

Are the changes to the system simple or complex? How long will it take to solution and implement the change?  Has this been done before? Can you speed up the process? When do we start with work to be ready on time? These are absolute valid concerns and need immediate attention.

Infosys has been working on building the solution to help enterprises move to new GST law smoothly and quickly. The Infosys solution

-          Uses the Infosys 'Tax Assessment' framework to understand the likely impact areas.

-          Uses the Infosys pre-built solutions, templates to solution the requirements

-          Uses the Infosys Intrak implementation approach to implement the solutions

Note, the solution has not considered Localization patches which Oracle may come up with. As of now, Oracle is still working on the localization patches. 

Assessment - Infosys Tax Assessment framework:

The Infosys Tax Assessment framework, has been built based on our experience in implementing tax solutions across the world for VAT, Sales tax regimes in Americas, EMEA, and APAC.  The framework ensures the tax impacts - easily and in a structured way without any misses.

The Infosys Tax Assessment framework, discusses the impacts within the below five boundaries.

1.       Master Data

2.       Tax rules ( defaulting tax on business transactions)

3.       Cutover Impacts

4.       Business documents

5.       Reporting and Accounting

The provision of 'Credits and Refunds' have also created a lot of confusion and anxiety.  The Infosys framework has been tailored to assess the likely systemic requirements around credits and refunds.

1.       Master Data -

Master data like supplier master, customer master, legal entity setups, General Ledger accounts and Part master needs to be enriched with the new tax registration details and exemption details to meet the GST law requirements.

GST Requirements on Registration:

As per the Model bill, the existing dealers would be automatically migrated. The new GSTIN will be a 15-digit GSTIN based on IT PAN.

Liability to get registered: Every supplier should be registered if aggregate turnover in a Financial year exceeds 0.9 million / 9 Lakhs INR (0.4 million / 4 Lakhs INR if the business is registered in North Eastern States and Sikkim).


Liability to pay tax:  will be after crossing the threshold of 0. 5 Million / 5 Lakhs INR for NE states and Sikkim and 1 Million / 10 Lakhs INR for Rest of India. Small dealers having sales below 5 million INR can also adopt the Composition scheme and pay flat of about 1 to 4% tax on turnover.

The tax is also determined based on the type of item, hence the parts should also be categorized using HSN Code.

2.       Tax Rules (defaulting tax on business transactions)

The tax rules default the tax rates on different transactions - P2P transactions and O2C transactions.  The Infosys 'Tax Assessment' framework helps building a tax matrix capturing all the tax rules in a single matrix, considering all the tax determining factors like party, place, product and process. The tax matrix ensures all tax requirements are correctly captured and are easily understood. Based on the tax matrix, the tax rules will be configured.  The tax rules will cover branch transfers and job work (OSP) transactions.

GST Requirements impacting tax rules:

·         GST is based on supply of goods or services against the present concept of tax on the manufacture of goods or on sale of goods or on provision of services.

·         GST will be Destination based tax against the present concept of origin based tax.

·         Local Transactions - will attract Dual GST With the Centre and the States simultaneously levying it on a common base

·         Interstate Transactions - will attract Integrated GST (IGST) would be levied on inter-State supply (including stock transfers)

·         Import Transactions - will attract IGST would be treated as inter-State supplies.

There are also likely to be multiple rate based on the type of item

·         Merit Rate

·         Standard Rate

·         De-Merit Rate

·         Zero rate taxes for certain items


3.       Cutover

The cutover from an old solution to a new solution is likely to impact the transactions which are mid-way in the end to end process. For example a PO created under an old tax regime might have old tax related data. When an invoice is created by matching the invoice to the PO, it might result in multiple taxes - one with old tax rates, statuses and the other with new tax rates, statuses.

The Infosys solution is able to identify the potential areas of impacts and leverage pre-built solutions to quickly identify and resolve such issues.


4.       Business Document -

Tax related information for e.g. tax registration details are usually printed on business documents like shipping documents, bill of lading, AR Invoices, purchase orders. Considering the refund / credit balance, the GST TIN of the buyer and seller should be printed on the AR invoices. The Infosys 'tax assessment framework' specifically poses questions around the business documents and invoices numbering. This is critical and is often missed, leading to penalties and non-compliance issues.


5.       Reporting and Accounting

The Infosys 'Tax Assessment Framework' finally looks at the reporting and the accounting requirements.  The monthly, quarterly, yearly, ad-hoc reporting requirements are captured as part of this step. The reports used for reconciliation with the general ledger and the number of GL accounts needed for reconciliation and reporting.  Companies may want separate accounts for Input IGST, Input SGST, Input CGST, Output IGST, Output SGST and Output CGST for easy reconciliation and credit tracking.

GST Requirements on reporting:

The Model GST Law proposes following reports





GSTR 1- Outward supplies

GSTR 4 - Quarterly return for compounding Taxpayer

GSTR 8 - Annual Return

GSTR 5 - Periodic return by Non-Resident Foreign Taxpayer (Last day of registration)


GSTR 2-Inward supplies received



ITC Ledger of taxpayer(Continuous)


GSTR 3-Monthly return



Cash Ledger of taxpayer(Continuous)

GSTR 6 - Return for Input Service Distributor (ISD)



Tax ledger of taxpayer(Continuous)

GSTR 7 - Return for Tax Deducted at Source





GST Requirements - Credits and Refunds

This is probably the most controversial change suggested by the Model GST Law. The credit claim process has been a topics of hot discussions as it could have big impact on the cash flow and even margins of the enterprises.

Below are the details of the credit and refund process.

Tax Credits to be Utilized as below

Conditions to Claim Credit


Input CGST to be utilized against output CGST and IGST

Possession of tax invoice

One year from the invoice date

Input SGST to be utilized against output SGST and IGST

Receipt of the goods/ service

Credit pertaining to a financial year cannot be claimed after filing the return (for September) of the next financial year or the filing of the annual return for the year to which the credit pertains - whichever is earlier

Input IGST to be utilized against output IGST, CGST and SGST in the order of IGST, CGST and SGST

Payment of tax charged on the  invoice by supplier



Filing of GST return



Match the claimed credits with the vendor tax liability. In case of a difference / discrepancy, excess credits will be disallowed to the recipient.


 The above requirements are likely to lead to the following systemic requirements

·         A systematic way to automatically calculate the credits

·         A systematic way to do a vendor account reconciliation

·         The need to do a vendor reconciliation will need an ability to upload the vendor data from GSTN into Oracle.

·         A form to view the GST balance and ability to write-off credits which cannot be claimed


Solutioning using Infosys Accelerators -

We have a pre-built repository of ready-to-deploy solutions, which will help enterprises shorten the time to solution and then to develop the solutions. The solutions cover all the areas mentioned below

S Num


Infosys Accelerator


Master Data

Re-usable solution to enrich master data


Tax rules ( defaulting tax on business transactions)

GST Tax Matrix, Pre-Built GST Configuration Templates


Cutover Impacts

Pre-identified components and pre-built solutions to correct cutover impacts.


Business documents

Re-usable solution to fix business documents


Reporting and Accounting

Pre-built reports, solutions to meet the reporting and accounting needs.


Refunds and Credits:

The Infosys solution for claiming refunds and credits will require developing the following programs and solutions to track credits, perform vendor reconciliation, claim credits and write-off credits.

·         Tracking Credits - A custom form will be developed to track the GST credits.

·         Vendor Reconciliation - Two custom programs will be built

1.       A custom program will be built using API provided by GSTN, to upload supplier data.

2.       Custom program will be built to automatically list the unreconciled items with reason code e.g. Goods in transit.

·         Claim Credits - A custom program will be built to automatically claim credits as per the GST rules

·         Write-off credits - The custom form to track credits, will include the ability to write-off credits.



The Infosys solution will enable enterprises to freeze the GST solution in 5-8 weeks, leveraging the Infosys 'Tax assessment framework' and pre-built solution repository.The likely timeline for the solution will be as below.





India GST Plan.PNGIn Conclusion:

Considering time frame-work of 1-2 months for solution finalization plus implementation effort of 2-4 months, it is prudent for organizations to start the work on GST immediately, to be ready for the 01-Apr-2017 launch.






Roadmap to become a Digital CFO

Finance function has been constantly evolving. From being a bean counter, it has become the guardian of the shareholder value and a trusted advisor.

As the guardian of the shareholder value, it is important the function considers the impact of the happening Digital revolution on the finance function. The digital revolution is toppling leaders at a pace never seen in history.  Hence, it is critical the CFO understand the Digital revolution and what it mean for the finance function.

Digitalization is often understood in a very narrow sense as the automation of the business operation or moving away from using physical documents to digital documents. While this is correct, the Digital revolution is a much bigger exercise.

Gartner defines Digitalization as "the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business".

What does this mean for the finance function?

The change in business models will require the finance function to build, evaluate and guide enterprises in decision-making.  Failure to do so, will mean non-performance of the most critical function of the CFO i.e. safe guarding the shareholder value. Numerous surveys have also repeatedly called out the CFO as a major decision maker in IT investments and in big number of cases the CFO has direct responsibility of the IT function. This further strengthens the case for the CFO to understand and probably push the enterprises into the digital revolution. The digital leaders will not be able to able to increase increased revenue and margins, it will also lead to a significant reduction in cost. An Oracle-FERF survey put the cost saving as 20% of the cost base.

While the CFO office gets involved in pushing for the Digital revolution and advising on the new business models it is also necessary for the 'Finance' function to be flexible and innovative is using the digital age knowledge to reach the next level of maturity.

 What is digital finance?

 To assess the current level we should look at the four attributes of the a 'Digital Finance' function

Leverage of Cloud - Strategically leverage cloud to modernize finance

  1. Leverage of Mobility - Leverage mobility to automate, speed the processes and provide real time data

  2. Leverage of Data age Big and Analytics - to improve business decisions, be able to present diagnostic, predictive and prescriptive insights.

  3. Leverage of Internet of Things, Social Media - to deliver real-time information using mobile devices and social media.

How to reach the Aspired Digital Levels?

The Process:

The 'Infosys Digital Finance Capability- Maturity Model' -helps an enterprise to assess the current 'Digital level' of its finance function. The assessment is done for the various processes within the finance function like Payables, Receivables, General Ledger etc. Next, based on the enterprise business environment the target levels will be set by the business with recommendations from Infosys. Enterprises may take a step-by-step approach to move from one level to another to ease the change management, budget availability, criticality and other business realities. Infosys will also help the enterprise set the new KPI to track the progress and assess the performance of the digitized function.

The Solution:

The Oracle Cloud set of solutions along with Infosys Nia solution provides numerous options to build the Digital enterprise. These solutions can be deployed on cloud.  Infosys will also help the enterprises build other solution levering the 'Infosys Digital' expertise to build solutions not covered by Oracle Cloud or Infosys Nia solutions.

Oracle Cloud:

Modern cloud applications from Oracle help you speed your digitization journey. These applications are integrated with social, mobile and possess analytic capabilities to help you deliver enhanced customer experiences.

Below are some of the Out-of-the-Box solutions offered by Oracle cloud, to speed up the Digital journey

Oracle Financial Consolidation and Close Cloud - built to optimize the close. Financial Consolidation and Close Cloud is designed to help minimize risk, provide transparency to the process, and accuracy to the results. Provide real-time insight and access to data with interactive process and financial dashboards.

  • Oracle Analytics Cloud delivers business analytics for traditional data and big data across the entire enterprise.

  • Account Reconciliation Cloud - helps management and improvement of global account reconciliation.

  • Accounting Hub Reporting Cloud - improves reporting by providing multi-dimensional and analytical capabilities.

  • Use Financial Reporting Compliance Cloud Service to optimize controls within and outside your financial processes using an integrated solution as part of your Oracle ERP Cloud deployment.

Infosys Nia:

Nia is a knowledge-based AI platform. It brings machine learning together with the deep knowledge of an organization to drive automation and innovation.

Nia does Data Collection from different integrated sources by using the information platform (IIP) and relaying it for further analysis. Nia then utilizes the  'Knowledge platform' (IKP) of Nia to analyze the data and detect anomalies. Next, the Automation platform (IAP) of Nia is used for 'Automated strategy' update, Automating fixing of the upstream processes. Nia also provides numerous dashboard to view real time data showing views across regions in real time with predictive and prescriptive analytics.

Below is the how Nia solution works for business case , where the enterprise wants to improve the DSO by automatically updating the collection strategy based on statistical, text and econometric analysis of the data fed from the various application like - Cloud ERP, Credit agencies like D&B, financial information providers like Bloomberg and third party applications.

Nia provides similar solution for other finance pain-points. Below is the current set of Nia finance solutions.

S Num

Nia Solution


Improving DSO by reducing propensity to default


Eliminating disputes through dynamic systemic controls model


Increase First Pass Match % & Exception Invoice Management


Re-imagining T & E process for World-Class Performance


T & E - Fraudulent Claim Detection Management


General Ledger & FPnA -  Acceleration of Close process


General Ledger & FPnA- Improving  Effectiveness of Balance Sheet Account Reconciliations (BSAR)


General Ledger & FPnA- Reducing market risk by real time monitoring of foreign exchange


Where do you see your organization in terms of Digital maturity of the finance function? In our discussions with the finance leaders, the finance related digital work does not seem a priority item. Moreover, many CFO's also feel with the automation of the operation tasks and creation of shared services, the finance functions are now fully matured with no scope for drastic improvement.  There is also a reluctance to move decision-making tasks to machine intelligence. The CFO needs to overcome these inhibitions is using the new technologies of machine learning, robotics process automation, artificial intelligence. Leveraging the new solutions will make the decisions better, faster and also free-up the bandwidth of some of the always-in-shortage finance staff for more critical analysis needed to explore new lines of business, expand the core business. Thus, helping the CFO in guarding and enhancing the share-holder value.

September 14, 2016

HR-bots and baby day-care centers: How today's Enterprises are balancing their HCM initiatives


At times, your organization's HR team may have to plan extreme human capital management (HCM) initiatives that can leave you perplexed about where it's all heading. Well! These initiatives are a result of the sky high expectations from chief human resources officer (CHRO) and HR teams in an organization.

Recently, an Indian IT services firm created around 22 bots to perform HR functions using artificial intelligence (AI). These bots are being integrated with the existing HR software platform that the company sells, thus bringing a high-end 'robotic experience' i.e. without the intervention of humans, to the otherwise mundane HR transactions.

On the other side, large tech companies are now providing on-campus, toddler daycare services, in an effort to improve their employee-friendliness and bring a 'human touch' to employee relations.

These two anecdotes best summarize the extreme HCM initiatives ('face-less' to 'humane') that typical HR functions have been undergoing in recent times.

Given their offbeat nature, it is interesting to analyze the various factors influencing the planning and execution of such human capital management (HCM) initiatives. To be more methodical about this analysis, we will categorize these factors as 'behavioral,' 'ecological,' and 'positional.'

Behavioral factors

As the name suggests, behavioral factors revolve around the 'perceived behavior' of your HR teams, and the associated HCM initiatives which determine how employees perceive the HR teams in an organization.

Recent HCM initiatives introduced by various enterprises across the globe point to the following patterns:

  • Big shift in the mind-set towards employee engagement / satisfaction

As mentioned above, the introduction of toddler daycare, on-campus, is an excellent example of this shift. Alongside, Tech companies like Microsoft, Infosys, etc. have already announced that they are 'removing the traditional bell curve for employee performance' appraisals. In fact, several companies today also take pride in announcing themselves to be 'flat' or 'no-hierarchy' organizations. Introduction of more work-from-home opportunities and informal dress codes are some other moves made by them, considering 'employee satisfaction' as a key parameter in designing HCM initiatives or policies.

  • Need for increased communication

Enterprises today have realized the undeniable need of employee communication. Therefore, each enterprise is creating layered HR teams to address employee concerns. This could encompass initiatives like location-specific HR teams, business group-specific HR teams, creating 'grievance cells' to handle employee issues, and introducing 'employee buddy' programs to handle the onboarding of new employees.

  • Ensuring cross-cultural diversity and a strong gender-mix

One of the largest shifts visible today is in an organization's efforts to introduce gender diversity in their enterprise. Similarly, global organizations carry a huge onus of ensuring improved cross-cultural diversity in their teams. Enterprises with high diversity are good examples to emulate, as they are seen to have more 'open' and 'fair' HR policies; which is, again, a positive behavior from the HR team that employees would look forward to.

  • Process simplification / standardization

While business complexity is increasing with every passing day, enterprises are hard at work, trying to simplify their processes as much as possible. HR is one good function within an enterprise, wherein process simplification or standardization, elimination of multiple approvals, and going paperless for almost all processes is fast becoming a standard practice.

Ecological factors

These factors are driven more by the outside environment or the 'ecosystem'. Although some considerations here are optional, most are crucial and mandatory, and to a large extent, define the HCM initiatives taken by various enterprises.

  • Technology trends

These include various tech-practices trending across the HCM ecosystem; such as, the rapid adoption of HCM cloud, increased use of HR analytics, and preparing for HR operations using machine learning.

  • Regulatory compliance

Strict adherence to Equal Employment Opportunity (EEO) laws, diversity rules, paid leaves of absence (LOA) standards, labor policies, minimum wages, etc. are governed by regulations or the law of the land. There is an increasing trend among global organizations to conduct HCM initiatives aimed at streamlining such regulatory compliance across various geographies of operations.

  • Data security / Personally Identifiable Information (PII)

Enterprises today face enhanced scrutiny of their data management, data access, and PII data protection practices. This is forcing HCM teams to design and implement several governing, policing, and grievance redressal mechanisms around various data privacy or intellectual property laws.

Positional factors

These HCM initiatives are designed to provide a positional advantage to an enterprise. They act as external or internal branding for the enterprise and are closely monitored by the organization's high-level executives.

  • Articulate the business value of HR

Enterprises are mandating their HR teams to demonstrate the business value of HR to the organization. In other words, most HCM initiatives today are driven by business value / key performance indicators (KPI) and focus on aligning HR to the organization's strategies.

  • Create a 'brand image' - like 'Best Employer'

Most enterprise want their HR teams to bring in new, market-leading, and employee-focused practices that culminate in achieving the coveted 'Best Employer' award. Recently, a private bank in India created an employee journey based 'Employee Experience' HR initiative, which was kind of a radical approach to handling HR transactions.

  • HR as a partner in innovation across the company

Enterprises today want their HR teams to propel a culture of innovation across the organization and be true partners in their modernization journey. This is driving HR teams to create newer policies / frameworks to nurture and propagate innovation within the teams. Recent HCM initiatives include redefining jobs / positions / AORs (Areas of Responsibility) to allow employees to manage their career working on multiple items beyond the regular work. It is just like allowing them to manage their careers as a portfolio. HCM initiatives are being designed specially to identify and incentivize an employees' contributions of novel or innovative ideas, above and beyond their regular, expected tasks / activities.  

  • HR as a strong propellant for an enterprise's value system

Today, most enterprises use their HR teams as representatives to communicate the company's value system. HCM initiatives primarily designed in the form of workshops, emails, sessions, campaigns, etc., using various gamification techniques, are meant to improve the awareness of the organizational value system within the employee population.

  • Continuous competency building

This is an age-old expectation from HR teams but receives very high visibility in today's age of 'talent wars' - in which an enterprise has to participate. HCM initiatives are now designed to empower the organization's workforce in skill-areas that are crucial to giving an organization the much-required 'competitive edge'.

To summarize, the changing needs of organizations to engage better with the  millennial employees and digital workforce -- employees who use smart-devices and are active on social networks --are mandating them to change their HR processes and applications in line with the future's needs.

This has made chief human resources officers (CHROs) and HR teams of organizations take proactive actions in addressing the expectations from various corners. The factors discussed above - behavioral, ecological and positional - influence most of the HR initiatives being planned and executed by these teams.

Be it HR-bots or toddler daycare centers --it is all for a good cause!

September 8, 2016

Internet of Things (IoT) in field service management (FSM)

In today's competitive world, real-time data and innovative service methods are vital for field service enterprises to ensure customer delight, increase revenues, and expand profit margins.

The IoT explained

The Internet of Things (IoT) allows machines to communicate with each other (M2M communication). It is built using a combination of networks that comprise of data-gathering sensors, devices, big data, analytics, and cloud computing, which communicate via secured and encrypted channels. Connected devices enable efficient predictive maintenance by constantly providing information on a machine's performance, environmental conditions, and the possibility of failures. IoT can connect machines on the field in order to record incidents in real-time into a semi-intelligent 'Gen-X' FSM system.

Integrating IoT with FSM software applications

Field service organizations always strive to consistently provide the best service experience to their customers, by ensuring immediate repair and maintenance of their equipment and machinery. By collecting data about the machine's health and performance from IoT sensors, organizations can leverage predictive and preventive field service to minimize device downtime.

Three primary traditional FSM challenges

Here are three primary issues that challenge the current reactive scenarios:

    Field technicians execute the job and fix the equipment after the issue is reported. However, the delay can impact business continuity, which in turn affects the operating profit margins

    Adding more field technicians and service trucks to the field comes at a cost and sometimes the increased capacity remains under-used

    Assigning more work to existing field teams can have a negative impact on SLAs and first-time fix rates. Even worse, it can increase the cost of travel and overtime

Essentials of a new-age FSM solution

A field service management system that integrates device sensor data, technicians, customers, and technology is the key to address these issues. It should function in a predictive and preventive mode with the following features:

    The FSM process, which includes issue identification, communication, incident creation, scheduling, and assignment can be automated, thereby ensuring zero disruption in machinery operations and no or negligible downtime. This not only increases productivity, but also expands operating profit margins


    Most FSM products can also automate incident creation, scheduling, assignment, and invoicing processes. Using IoT, we can predict upcoming issues based on sensors data analysis and auto-creation of incidents based on preset threshold rules

The workflow of a FSM system with IoT integration

Here is an outline of the flow of incidents in a typical IoT-enabled FSM system:

1.   Data from the equipment's sensors is collected and transmitted, using secured and encrypted channels, to a big data storage

2.   Big data management and analytics is used to parse and analyze for refined sensors data

3.   The IoT command console is configured with predefined threshold rules to identify errors and monitor the device's health and performance

4.   Incidents are auto-created in the FSM system whenever errors are detected

5.   Auto-scheduling, routing, and dispatching of field service technicians against the incidents is done based on customer entitlements, location, product, skills required for the job, technician's availability, parts availability, etc. via the FSM system

6.   A field technician performs the job at the customer's site; records the effort, parts used, travel time, and any expenses incurred; and then bills the customer

Workflow of Field Service Management application using IoT.

Six Solution benefits

Wind turbines: A case in point of how IoT integrates with FS systems

Failures in wind turbines interrupt power generation leading to lower productivity and higher system downtime, which result in varying energy production and higher operating costs. To maintain profit margins, higher efficiency and uptime are required.

Near-real-time analytics provides data so that FS teams can react faster and address the issues before they become mission critical, thus reducing impact and avoiding downtime.

The wind turbine's sensors collect real-time data that is analyzed and through which, auto incidents are created, service scheduled, and an agent assigned to fix the issues. Wind turbine sensors are also used to continuously collect operating temperature, rotor acceleration, wind speed and direction, and blade vibrations - all of which can be used to optimize the turbine's performance, increase its productivity, and execute predictive maintenance to ensure reduced downtime.

*** Authors: Haresh Sreenivasa and R.N.Sarath Babu **

Continue reading " Internet of Things (IoT) in field service management (FSM) " »

January 24, 2016

SCM Cloud Demystified - Part II


Continuing from my previous blog, I am providing here my perspectives on some of the common questions asked by customers regarding Oracle SCM cloud.


What should be my co-existence strategy?


Co-existence strategies as I mentioned in my previous blog are unique for each customer and depends on the business and IT situations.  To provide some of the basic ideas, I am giving below some common examples which can be considered for most of the industries and organizations


  1. Procurement cloud

  2. Logistics cloud

  3. Order Management cloud

  4. MDM Cloud


    Procurement Cloud


    Oracle procurement cloud has multiple modules including Oracle Self Service procurement, Oracle Purchasing, Oracle Sourcing, Oracle Procurement contracts, Oracle Procurement and Spend Analytics, Oracle Supplier portal covering end to end business function of procure to pay cycle. 

    In co-existence model customer can get started with Oracle Sourcing, Contracting and Analytics functionality in a low cost, low- risk model without discarding their investment in the current purchasing system. Oracle Procurement, especially for indirect procurement also can be a good co-existence strategy and can work with E-Business suite, JD Edwards or Siebel purchasing systems.


    Logistics Cloud


    For some organizations, we do suggest looking at the Transportation Management cloud as a good starting point. Oracle transportation management Or Global Trade Management cloud. Implementing cloud solutions for these products makes perfect sense to start with as it is completely independent with respect to your core ERP solutions and get you started with your cloud journey. OTM cloud provides end to end support for order's transportation life cycle. It provides complete integration with Order Management, Shipping, Inventory Management, Purchasing, and Financial.


    Order Management Cloud


    Order Management cloud is a good choice if you have a complex order capture and orchestration environment. What I mean is you have multiple systems sending orders and you are applying different orchestration strategies for sourcing and fulfillment. The Order management cloud provides good Channel and Process integration options in order to streamline your order management process. It can very well integrate with SCM cloud and on premise ERP applications. This has also been very beneficial for some companies who have acquired new companies and are in the system merger and acquisition situation. Another choice for order management cloud is an extension to your quoting solution


    Product Information Hub


    Oracle Product information hub offers a good starting point for SCM cloud.  Customers having complex application requirements like ERP, CRM, PLM, Field service needs accurate product information to drive key business functions. Combined Enterprise Data Quality tool for Product and Product Information management helps you to consolidate product information, cleanse the data, and remove duplicates and enable governance structure for the organization.



Should I upgrade my Oracle applications or go for SCM Cloud applications?


As mentioned previously this depends on the customer situations. However the best-recommended practice, we suggest is to upgrade the latest APPS release, adopt standards based technology like Oracle SOA suite, AIA, Oracle OBIEE and start looking at extending the current applications with the use of co-existence strategy for cloud applications


What should I do with the customizations?


One of the first steps in assessing the cloud fitment for your organizations is to review CEMLI- (Configurations, Extensions, Modifications, Localizations, and Integrations). The number of CEMLI's and the complexity (High/Medium/Low) can affect the approach to cloud solutions. For customizations following steps are recommended while moving to the cloud 1.Reduce your customizations only to what  it is absolutely needed and cannot be handled by the seeded functionalities2.Make use of the extension/personalization framework to achieve the functionality3.Make use of PaaS for SaaS offering for extending your applications 

What should I do next? How can Infosys help?


Infosys Oracle SCM Cloud experts will work with you in a 2 day workshop on understanding the current business situation,   current system landscape, and future objectives


We work collaboratively with the customers and work out a detailed plan in next 2 to 3 weeks about upgrade strategy, co-existence options, integration options, conversion options, road map for future adoption, etc.


Infosys team also works on providing the short term and long term Return on Investment analysis, helping IT organizations receive a buy in from their CXO leadership about the cloud transformation.




Every organization is looking at some scale to move their applications to the cloud. Coming out of the Upgrade cycles is one of the major advantages business users see and are looking forward to either moving some of the SCM functionalities in cloud Or enhancing existing footprint with the co-existence model.  We have seen IT organizations are caught in a conundrum between drawing co-existence strategies, integration options, Returns on investment and a long term plan. If your organization is also going through similar challenges it is time to step back and decide your long term upgrade and SCM cloud strategy road map. We @ Infosys Oracle  Supply Chain Cloud practice have the required skills, tools and experience to work with you and help succeed your business on your Oracle SCM Cloud journey



In case you have additional questions or need more detailed discussions, please drop me a note @


Connect with Infosys

Infosys is a gold sponsor this year at Modern Supply Chain Event. You can listen to Infosys clients discuss industry leading best practices in the manufacturing track panel discussions. Discuss with our thought leaders on how Infosys can help you realize measureable business value from your supply chain management investments.

Join us at booth #410 to learn about our cutting-edge offerings and supply chain management solutions.


January 14, 2016

Importance of Accurate Customer Order Promising in Outsourced Manufacturing

Driven by strategic importance and strength of internal capability, industry leading Original Equipment Manufacturers (OEM) often outsource sourcing, manufacturing and logistics functions to partners but retain supply chain planning and scheduling/ATP largely in-house. While outsourcing confers sharper focus and reduced costs in general, outsourced Supply Chain Planning has many high-impact risks for OEMs like

•    Loss of competitive advantage
•    Reduced quality of planning output
•    Coordination and synchronization miss
•    Limited supply chain flexibility
•    Slower responsiveness to customers

With in-house planning, the Available to Promise (ATP) response cannot be made instant but at best with a lag due to the fact that there would always be a difference in supply statement in the system when compared to partner sites. Companies especially in High-Tech industries who have Build to Stock, Build to Order and Configure to Order products often promise their customer within the target lead time goal across different product families. With lighter configuration, shorter lead time, high volume and perishable demand, planners and backlog management functions are under tremendous pressure to promise customers within the goal to meet revenue targets. With companies scheduling orders too conservatively or incorrectly and later having to re-schedule to be able to ship within the goal would impact following performance metrics

1.    Scheduling against target lead time: Ability to provide a promise date to the customer with in the lead time goal from the order entry date
2.    Scheduling touches: Backlog management activities to pull-in or push-out dates from initial scheduling
3.    Customer satisfaction: Customer dissatisfaction due to inability to provide accurate initial promise date

Impact to performance metrics has a direct bearing on the business not limited to:

1.    Customer dissatisfaction : Multiple touches and repeated date changes develop nervousness and loss of trust in customer
2.    Unpredictable sales revenue: As promising dates extend beyond the goal, revenue targets get impacted and increases backlog management activities.  
3.    Excess inventory in channels: As supply planning is based on the revenue targets, excess inventory lies in the channels as the scheduling attainment rate is lower than anticipated
4.    Increased number of touches: As companies try to improve revenue targets by pulling in the orders, it increases the touches
5.    Increased support cost: OEMs have to pay additional charges to Manufacturing Partners, B2B partners for change in assembly and shipping completion date

There are many reasons why companies in outsourced manufacturing find it challenging to attain high promising accuracy and it can broadly be classified into three

1.    Supply Constraint: Inaccurate supply picture, B2B delays, incorrect allocations, supply lost between engineering transitions etc.
2.    Lead time Constraint: Conservative transit lead time across geographies, incorrect application of holidays, and extended lead time on components etc.
3.    Configurations: Incorrect lead time, calendar, sourcing rule and other item related attribute set-up's


In my next blog, I'll explain how these causes impact scheduling performance and what approach one should take to address it. Please join the session "Reliable and Accurate Customer Promising" session at 4:30 PM on 1/26 in Oracle Modern Supply Chain Experience conference at San Jose to learn how a leading High-Tech complex OEM improved its scheduling performance from 55 to 80%  (Executive Ballroom 210 CG)

October 29, 2015

The Future of Payments on Your Fingertips

Posted by Akhil Mootolikandy, Senior Consultant, Oracle Practice, Infosys

The cards and payments industry is buzzing with new innovation of contactless payments. Applications such as Apple Pay and Android Pay are already gaining popularity in the market. In contactless payments, devices communicate directly with point-of-sale (POS) terminals using near field communication (NFC). While the technology of NFC has been around for a decade, contactless payment is fuelling its aggressive adoption in the payments industry. Despite this, payment authentication still remains a cumbersome process owing to the need to generate one-time passwords or provide additional verification details. Let us take a look at how contactless payments can leverage innovation to make authentication easier for customers.

Continue reading " The Future of Payments on Your Fingertips " »

October 27, 2015

Succeeding in the competitive money transfer industry - A case for ORMB

Posted by Gautam Begde, Lead Consultant, Oracle Practice, Infosys

Money transfer is a large industry that generates significant business revenue. A World Bank survey stated that over US $580 billion was remitted globally in 2014 and this value is expected to reach US $600 billion by 2017.

Traditionally, the money transfer industry has been dominated by brick-and-mortar stores that offer money transfer services through agents. However, the proliferation of the Internet and smart phones has created a new breed of digital money transfer providers that are changing the industry's competitive landscape. These players can provide money transfer services at lower average cost and much faster. These trends, coupled with emerging business models that cater to untapped market segments, are disrupting the money transfer industry and becoming a formidable challenge for existing companies. Let us take a look at two of these new business models:

Continue reading " Succeeding in the competitive money transfer industry - A case for ORMB " »

Next What - 'Strategy to Solution Deployment' using HCM Cloud Solutions

Posted by Sankar Konduru, Senior Industry Principal, Oracle Practice, Infosys

To start with, let me tell you a bit about my latest interactions with my son. While I reason out every choice he makes these days - right from the color of his shirt to the flavor of coffee, we end up with some surprising choice patterns when these transactions finally end. I think, It is not uncommon to have these surprises from your kids, especially if they are moving from the days of 'you making choices for them' to the state of 'let me try to make my own choices' on everything that matters to them. If you go one level deeper into my kid's behavior pattern analysis, I feel, his surprising choice pattern is due to the wide range of options available creating equal amount of confusion in his mind while making these choices.

Close to work, we observe a similar pattern of surprising choice making with our customers these days. Funny, it may sound, but the comparison with an adolescent's choice patterns is very apt. Agreed, the situations which my son gets into every time are very far-fetched from a real business problem which our customers face these days. But just like I own responsibility to handle my son's choices, we gleefully work with our customers to resolve these issues and provide right business solutions / choices.

The moot point is, if we ever end up with only type of behavior pattern to handle during our professional work. The answer is a big NO, obviously. We get to work with all kinds of customers with very varied business problems and behavior patterns. Hence, it is good for us to have such behavior pattern analyzed and explored further.

Continue reading " Next What - 'Strategy to Solution Deployment' using HCM Cloud Solutions " »

Optimize On-Floor Production Timelines with Dynamic Time Capture

Posted by Suvivek Kadam, Lead Consultant, Oracle Practice, Infosys

Today's manufacturing industry faces constant pressure to meet ever-increasing consumer demands while ensuring high product quality. To stay competitive and fulfill orders on-time, manufacturers must keep pace with changing business requirements. Juggling this while minimizing operating cost and increasing margins is a significant challenge. To address the increasing complexity in business processes, manufacturers need:

  • Dynamic time capture capabilities for work order routing to determine accurate timelines for production
  • Proper provisioning of raw materials for each work order along the production line

Let us briefly explore the above requirements to see how manufacturers can benefit from technology solutions that address these challenges

Continue reading " Optimize On-Floor Production Timelines with Dynamic Time Capture " »

Card Players Need to Get Smarter with Technology

Posted by Taniya Shinghal, Consultant, Oracle Practice, Infosys

Can you imagine a world without credit or debit cards? Electronic payment has given way to a new era of finance services and products that has made purchasing easier for consumers. Today, new technologies such as mobile wallets and phone banking solutions have increased the reach of credit and debit cards, making these instruments indispensible for in-store and online shoppers. The total volume of non-cash transaction payments including cards is expected to be close to 400 billion transactions in the year 2014.

Let us take a look two leading network providers - Visa and MasterCard - to understand their dynamic business journey and how technology can improve their service offerings

Continue reading " Card Players Need to Get Smarter with Technology " »

October 23, 2015

Is IoT Merely a Buzzword that will Become Obsolete with Time?

Posted by Abhijit Yadavrao Talokar, Principal Consultant, Infosys

In 2014, Gartner predicted that over 4.9 billion devices will be connected owing to the Internet of Things (IoT). This extreme connectivity pertains to device-to-device and human-device interactions. With advanced technologies that enable remote capture of metrics and intuitive analytics, the age of IoT is helping enterprises detect risk of equipment failure and take immediate preventive measures to avoid damage. Let us explore how this extreme connectivity works with the IoT using some examples.

  • Human-device interactions - Signals from remote devices can be captured though sensors and communicated to personnel through the Internet to ensure that appropriate action is taken. For example, drones can be used for pizza delivery.
  • Device-device interactions - Signals can be transmitted between devices through the Internet, allowing a certain degree of intra-device communication without the need for human intervention. For example, anti-collision systems for railways depend on signals captured from each train. In cases where two trains erroneously travel on the same track towards each other, these captured signals can detect a probable collision and communicate it to both trains, whereupon  brakes are applied automatically to avoid a potential accident.

Continue reading " Is IoT Merely a Buzzword that will Become Obsolete with Time? " »

Modern banking with Siebel Financial Services

Posted by Ashish Goyal, Lead Consultant, Infosys Australia and Pooja Kumari, Service Delivery Manager, Infosys Limited

The global economy cannot exist without banks. Banking institutions play a critical role in the lives of consumers who are constantly conversing with their banks to transact and invest.

Previously, the business of banking involved educating customers about banking products and services as well as cross/up-selling. However, most of these interactions along with daily/monthly transactions could be done solely by personally visiting branch offices. Further, as banking offerings grew, customer information began to reside across disparate systems making it challenging to glean a holistic customer view.

The digital age with its new technologies is disrupting the traditional ways of banking. Advancements such as automatic teller machines (ATMs), phone banking, net banking, mobile banking, digital security, etc., have created a new segment of customers that want simple and quick access to products and services. Customers no longer want to wait in long queues or depend on branches, tellers or personal visits to transact. They want quicker processes, leaner applications/mechanics and meaningful conversations with their bankers.

Continue reading " Modern banking with Siebel Financial Services " »

Meet Infosys at Booth #1101 at Oracle OpenWorld 2015

Posted by Indranil Mukherjee, VP & Service Offering Head - Oracle, Infosys

With the enterprise application services space undergoing a phenomenal transformation led by technology, there should be no surprises when I tell you that the Oracle practice at Infosys has anticipated these changes and stayed ahead of the curve. As a leading Diamond partner, we have been co-investing with Oracle and with our clients to enable them to steadily shift to the latest and greatest, and thereby future proof their IT investments.

I welcome you warmly to attend our sessions at Oracle OpenWorld where you will stories from our clients as to how we were at the heart of such transformational journeys, along with that a series of thought leadership panels and best practice sessions led by our marquee clients and experienced practitioners.

I invite you to meet us at booth number 1101 at Moscone South during Oracle OpenWorld to see how our suite of business and technology solutions can help your enterprise be more competitive.

Continue reading " Meet Infosys at Booth #1101 at Oracle OpenWorld 2015 " »

October 22, 2015

Make the Most of Your Equipment Investments with EEM

Posted by Abhijit Thanedar, Lead Consultant, Infosys

Most companies procure new equipment and machinery on a regular basis to increase daily production or replace old equipment. However, without proper assistance or training from equipment manufacturers, equipment setup becomes a time-consuming process. Without timely set-up, the purchased equipment is left idle resulting in significant losses, lower production efficiency and increasing frustration.

Today's manufacturers want robust and durable equipment that:
  • Enables seamless production and constant high throughput
  • Minimizes down-time from inherent operational issues
  • Hosts in-built maintenance and issue prevention
  • Is operator and maintenance-friendly
  • Reduces need for expensive spare parts inventory
  • Enables vertical production start-up

Continue reading " Make the Most of Your Equipment Investments with EEM " »

Oracle SOA cloud service and Hybrid Integration

Posted by Santosh Kumar Jagilinki, Technology Lead, Infosys

As the industry moves towards cloud services, it is time to shift the integrations as well from on-premise to cloud, or at least maintain a hybrid system of both cloud and on-premise. However, the costs incurred on purchasing the hardware, network, services, storage, and resources necessary to build a service-oriented architecture (SOA) are always on the higher side. Additionally, the customers are always concerned that it is a tedious task to provision a new SOA environment for a temporary period. Lastly, patching, cloning, and upgrading are the other major challenges faced by the administrators in the client environment.

Oracle SOA cloud service Hybrid Integration is a new cloud service released by Oracle. Categorized as Platform as a Service (PAAS), it is a solution that helps businesses overcome all the above challenges.
It is a subscription based cloud service solution, which means you pay only for what you use. SOA cloud service holds a robust infrastructure that can run both SOA, as well as Oracle Service Bus (OSB) applications. The API manager can also be provisioned to discover and publish the APIs for internal developers, as well as to external systems.

Continue reading " Oracle SOA cloud service and Hybrid Integration " »

The advent of Platform as a Service (PaaS)

Posted by Varun Dalakoti, HCM Oracle Solutions Lead, Infosys

With SaaS (Software as a Service) solutions gaining a lot of momentum, customers often complain about the lack of flexibility in the extensions that they are offered as a part of the solution.

Traditionally, configurations were the only option available to customers to extend their SaaS applications to their individual specifications / requirements. Although not a bad thing, it forced businesses to adopt processes based on best practices that SaaS providers had built into their solutions, and it led to an overall reduction of the TCO effort. However, many customers still prefer to have the ability to build their critical business-specific extensions onto their SaaS solutions.

If a customer wants a functionality that is not available in the core product, for example, a solution to support the employee grievance program, PaaS-based functionality would allow the customer to build that new functionality and integrate it into their existing SaaS solution. This extension will not alter the base functionality of the SaaS solution in any way. Hence, the custom functionality will not inhibit the ability to make future upgrades on the SaaS solution.

Continue reading " The advent of Platform as a Service (PaaS) " »

October 21, 2015

Oracle EBS Upgrade Services: Maximize the Value of Your Investment

Posted by Sreekumar Sreedharan, AVP - Practice Manager, Infosys

New technologies and ever-demanding customers are driving change and forcing organizations to rethink their existing business models. For information technology (IT) to remain responsive to business changes, organizations should invest in upgrading their IT applications and infrastructure.

In view of this, enterprises that run their businesses on older versions of Oracle E-Business Suite (EBS) must focus on implementing the latest upgrades. These upgrades are necessary to ensure continued product support from Oracle as well as enable the newer functionalities of Oracle EBS R12. The upgrade journey is a challenging one that can be disruptive to business if improperly planned and managed.

  • Before embarking on an upgrade journey, enterprises should evaluate considerations such as:
  • How do we assess the complexities of the upgrade?
  • What is the time and effort required to upgrade? 
  • Which of the many existing extensions, interfaces and reports will break?
  • How can the company maximize return on investment?
  • Will the upgrade improve business processes while lowering total cost of ownership (TCO)?

Continue reading " Oracle EBS Upgrade Services: Maximize the Value of Your Investment " »

Leverage the Power of Oracle PaaS for Next-gen Application Development

Posted by Charudutta Joshi, Principal Technology Architect, Infosys

In a marketplace where business environments are constantly changing, organizations need robust, scalable, flexible, and commercially viable technology platforms that can meet their dynamic business needs. The adoption of cloud has helped several enterprises build, extend and host applications on public cloud. Those enterprises that resisted the early wave of cloud adoption are now trying to catch up to realize its benefits. Despite concerns around security, integration, architecture, etc., hybrid cloud models continue to evolve, helping enterprises to:

  • Focus on core development without worrying about infrastructure
  • Invest in quick provisioning and faster outcomes and deployments
  • Leverage innovative models that address infrastructure/application maintenance challenges
  • Achieve business agility with Oracle Platform-as-a-Service (PaaS) for Software-as-as-Service (PaaS4SaaS)

Currently, enterprise adoption of PaaS is 27% and is expected to reach 72% in the next 5 years. PaaS allows enterprises to build applications quickly, deploy securely without having to manage the entire platform. While Oracle has designed and launched several successful SaaS applications, it has also released 24 new PaaS services in the past quarter. Some of the mature PaaS services are being adopted by enterprises to build extensions (PaaS4SaaS) and customizations.

Continue reading " Leverage the Power of Oracle PaaS for Next-gen Application Development " »

Future-Proofing Tomorrow's Supply Chains

Posted by Deepak Mandot, Senior Industry Principal, Infosys

Over the past few years, supply chain management (SCM) has evolved from a labor-intensive local process to a 'low-touch' - in some cases 'no-touch' - complex global network. Today, SCM involves end-to-end and integrated planning and execution processes with real-time collaboration across the value chain. Such a system possesses tremendous flexibility in adjusting to a dynamic and consumer-driven marketplace. For some organizations, SCM advances have been gradual while for others, they have been transformational. Let us take a look at the journey of SCM to better understand how technology has influenced its evolution.

Until the 1990s, SCM involved replacing manual processes with automated systems and leveraging advances in engineering. The increased adoption of enterprise resource planning (ERP) systems during this period significantly improved SCM integration across various organizational functions and for different stakeholders in the entire value chain. ERP systems addressed several challenges within the extended supply chain including demand volatility, changing supply dynamics, shrinking margins, shortening product lifecycles, high product complexity, and lack of inventory visibility across supply chain nodes. Thus, the adoption of ERP fostered progress across the supply chain in areas such as planning, procurement, manufacturing, warehousing, distribution, and logistics.

Continue reading " Future-Proofing Tomorrow's Supply Chains " »

Role of a systems integrator in a cloudy world

Posted by Raghu Boddupally, Associate Vice President, Practice Head - Customer Experience

Leading analysts predict that SaaS Enterprise Applications will be a $50B Market By 2018. Demand for SaaS enterprise applications has been accelerating and exceeding the demand for on premise applications by five times. By 2018, analysts predict that more than 25% of all enterprise applications will migrate to PaaS and 30% of service-centric companies will move ERP to cloud.

Years of customization of traditional enterprise resource planning (ERP) systems has severely compromised their agility as well as their ability to catch up with the rapidly changing business needs of digital organizations. This is one of the primary reasons why organizations are increasingly looking at cloud ERPs. While the current ERP systems are not going to disappear overnight, there is an increasing shift towards specialist cloud-based point solutions.

The concept of a single monolithic ERP suite that meets all of the enterprise's needs is no longer the preferred option. Now, the ERP suite is being deconstructed, leading to a more federated and loosely-coupled ERP environment, which combines cloud-based point solutions with a smaller core of on-premise ERP applications. A leading manufacturer we are working with has chosen SFDC as their sales platform, Oracle Sales Cloud for partner relationship management, and Fusion Incentive Compensation for their sales incentive compensation functionalities.

Continue reading " Role of a systems integrator in a cloudy world " »

Infosys invites you to Oracle OpenWorld 2015

Posted by Dinesh Rao, Senior Vice President & Head - Enterprise Application Services

On behalf of Infosys, I am pleased to invite you to join us at Oracle OpenWorld 2015, which will be held from October 26 to October 29 in San Francisco. As an Oracle diamond partner, we will showcase our latest solutions built on the cutting edge of Oracle technologies at this event.

This year, we bring you a visionary keynote address with real-world insights by Infosys CEO, Dr. Vishal Sikka. Our clients will be speaking together with our experts at several sessions on topics such as HCM, CX and ERP Cloud solutions, and IoT.

Watch this video in which I cover some key elements of Infosys' participation at this year's Oracle OpenWorld.

I invite you to connect with our experts and learn how you can maximize value from Oracle technologies.

Continue reading " Infosys invites you to Oracle OpenWorld 2015 " »

January 24, 2014

Infosys at Oracle Partner Network Exchange 2013

Infosys is a Diamond partner of Oracle and was among the first two Diamond partners to be announced when Oracle launched the Diamond partner program in 2010. Infosys continues to deeply invest in this relation.

In this blog I am sharing a video which highlights the key differentiators we bring to the table with this trusted partnership with Oracle

Continue reading " Infosys at Oracle Partner Network Exchange 2013 " »

September 26, 2013

Gamification in Human Capital Management

Guest post by
Arathi Devi H., Project Manager, Infosys


Gamification may not be a word recognized in all dictionaries, but is already a major technology trend currently. Use of game play to engage an individual, has not been unknown to mankind. Right from childhood lessons to group engagement activities, games have always made the mundane chores more enjoyable experiences.

Continue reading " Gamification in Human Capital Management " »

How best to model profitability for financial institutions?

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys


Five years ago, most financial institutions saw dawn ahead of them with the bankruptcy of Lehman Brothers. The turmoil left few of them battling their way back, while few of the financial institutions having their basic C's - Cost management, Credit quality and Capital conservation, in right track have been able to sustain and grow in the financial markets.  Together, these factors are reflected in one key element - profits. The business model for any financial institution boils down ability to capture the market trends and ability to assess business impact, embed them in forecasting cash flows and measure consequences on profitability.

Continue reading " How best to model profitability for financial institutions? " »

How to approach implementation of Oracle Financial Accounting Hub (FAH)

Guest post by
Pravin Sekhani, Lead Consultant, Infosys


FAH allows organizations to centralize their accounting function through a scalable and user-configurable solution. The accounting engine in FAH uses transaction data and configuration in FAH as input and generates accounting entries as output. Though the concept of an accounting hub is not very new, many organizations have never embarked in a journey to implement this concept. We have implemented FAH for multiple organizations in different industries.  We have seen that the project stakeholders usually do not have much idea about the key decisions which they would need to make.   This blog will provide, such organizations and stakeholders, a perspective on some of the decision points in an implementation of FAH.

Continue reading " How to approach implementation of Oracle Financial Accounting Hub (FAH) " »

September 25, 2013

Siebel Open UI: Beyond usability experience

Guest post by
Karan Nanda, Senior Consultant, Infosys


The Need:

Siebel Open UI is the UI patch released by Oracle Siebel as part of release. It enhances the way Siebel UI can be customized to give a much better user experience. Beyond these, Siebel Open UI provides numerous productivity improvement benefits. However, where these benefits are not apparent, these need to be highlighted explicitly so that existing customers can realize the potential of Open UI beyond just usability improvement. Open UI provides many features namely browser independence, 3rd party integrations (facebook, twitter, weather & traffic updates), Color coding, 360 degree dashboard with collapsible applets. The decision makers may want to evaluate the ROI of Open UI implementation.

Continue reading " Siebel Open UI: Beyond usability experience " »

Profitability Modeling and Oracle

Guest post by
Shruti Jain, Senior Associate Consultant, Infosys


Measuring profitability and costs are fundamental to the planning and strategizing of any business. The key question here is what is profitability modeling and how does it helps in formation of business strategies?

Profitability models can be used for evaluating investments in new projects, new products, and impact of new taxation laws or new regulations introduced in the business environment. It can be used for what-if analysis of evolving company strategies.

Continue reading " Profitability Modeling and Oracle " »

First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys


In the last blog, we have seen two important points to be considered for successful first period closure which are-

1. Period End Closure Mock
2. Period Closure with User Entered Data in UAT

In this blog, we'll take a look at other three recommendations.

Continue reading " First Financial Period Closure Post Go-Live for a large transformation ERP Program (Part-2) " »

September 23, 2013

FATCA - Another legal binding - A boon or a burden

Guest post by
Shraddha Bafna, Consultant, Infosys


Another recent development in Legal regulation is the Foreign Account Tax Compliance Act - proposed and implied to restrain tax evasion by US persons through offshore accounts. As per this act, the Foreign Financial Institution needs to get into Inter Governmental Agreement (IGAs) with US to disclose the information of their American Clients to the Internal Revenue Service. Noncompliance of which would slam 30% as withholding tax on the 'withhold able payments' on the FFIs.

Continue reading " FATCA - Another legal binding - A boon or a burden " »

Does Cross Sell/Up Sell need a Picasso?

Guest post by
Yusuf Taherbhai Kaydawala, Consultant, Infosys


I was watching an American documentary called 'Super Size Me' recently where the actor takes on a challenge of eating only at McDonald's for 30 days. For me, the most memorable part of documentary was how smoothly and effectively, the store agents at McDonalds were able to up-sell meals to the actor by super sizing it. That got me thinking, do we really need to be an artist to cross-sell and up-sell to customers?

Continue reading " Does Cross Sell/Up Sell need a Picasso? " »

September 22, 2013

Oracle Sales Cloud

Guest post by
Prity Tewary, Senior Consultant, Infosys


Infosys has lately been involved in multiple implementations of "Oracle Sales Cloud": An Oracle solution focusing on 2 key areas: Sales Planning and Salesperson Productivity.

This blog highlights some of the important modules of the product in each key area, Challenges and Learning's from past few implementations and the adoption roadmap that Infosys recommends for an organization to achieve the desired business benefits from an Oracle Sales Cloud implementation.

Continue reading " Oracle Sales Cloud " »

Seamless Integration through Oracle Fusion SLA

Guest post by
Mili Bhaskar, Consultant, Infosys


Ever changing policies, regulations, controls and reporting requirements have forced organizations to design a complex accounting model with a lot of custom applications and manual interventions. Towards evolving into a better adaptive agile business function, finance operation faces a few challenges:

  • Garnering adaptability towards ever changing controls and audit compliances
  • Streamlining of multiple systems operating out of multiple geographies catering to different local and statutory requirements
  • Inculcating snap-of-the-finger decision making capabilities through predictive analysis of real-time data

Continue reading " Seamless Integration through Oracle Fusion SLA " »

Infosys Finance Transformation Solution for Financial Services

Guest post by
Giriraj Somani, Industry Principal, Infosys


The FSI industry is under severe stress to achieve risk-weighted profitable growth, address changing regulatory compliance and accounting requirements, continue business growth by providing products at the right price and value to customers and enhance employee productivity through higher automation and simplified reconciliation.

Continue reading " Infosys Finance Transformation Solution for Financial Services " »

September 20, 2013

Product End of Life - Sustainability Matrix

Guest post by
Vikas Jhamb, Lead Consultant, Infosys


Product categories and decision to extend product life or to buy new based on some of the considerations discussed in earlier part may be evaluated within the sustainability matrices mentioned below.

Continue reading " Product End of Life - Sustainability Matrix " »

The New HCM : On-Premise or Cloud (Part 2)

Guest post by
Kirti Shridhar Joshi, Principal Consultant, Infosys


Click here to access the part 1 of the blog.

Given below is a comparison drawn between On-Premise and Cloud options for HCM.

Continue reading " The New HCM : On-Premise or Cloud (Part 2) " »

Talent Management on Cloud (Part-2)

Guest post by
Somdatta Roy, Principal Consultant, Infosys


This blog is in continuation to part 1, which you can access here.

Let us take the example of Germany or France where HR needs to adhere to extremely stringent regulatory and Works Council requirements. In such a scenario, the Core HR system is still largely perceived as a back office system used by HR community whereas the perception of Talent usage has changed with organisations needing to enable their workforce to be able to capture Talent data. Also, the workforce of today is increasingly getting younger and extremely technology savvy. Hence it has become imperative for HR organisation to be able to offer more tech-friendly solutions that will keep the workforce interested in using them. Cloud has always provided solutions which both in terms of technology as well as flexibility including User Interface has provided greater appeal to the workforce. In fact, mobility integration has been an icing on the cake by such Talent-on-Cloud solutions that it is now enabling the advanced workforce to use their mobile devices to complete their performance appraisals and enter feedback on trainings.

Continue reading " Talent Management on Cloud (Part-2) " »

September 19, 2013

The New HCM : On-Premise or Cloud (Part 1)

Guest post by
Kirti Shridhar Joshi, Principal Consultant, Infosys


The computer industry is the only industry that is more fashion-driven than women's fashion. Maybe I'm an idiot, but I have no idea what anyone is talking about. What is it? It's complete gibberish. It's insane. When is this idiocy going to stop? We'll make cloud computing announcements. I'm not going to fight this thing. But I don't understand what we would do differently in the light of cloud. - Larry Ellison (Circa 2008)*

However today, HCM on the Cloud is not just a fashion statement or gibberish but a necessity of sorts ---- proven by millions of dollars of IT spend!

Continue reading " The New HCM : On-Premise or Cloud (Part 1) " »

September 18, 2013

Hitting a home run by going social

Guest post by
Tulica Tripathi, Senior Associate Consultant, Infosys


Consumer behavior has undergone drastic change over the past few years. Today, customers recommend a new product on Facebook, share an interesting campaign on their wall, tweet publicly about their bad experiences and sometimes, purchase directly from social sites!

Social media, therefore, can be used very creatively and uniquely across industries to increase customer engagement and generate more buzz around your brands. Let's talk about some successful examples where social media was used to create online buzz.

Continue reading " Hitting a home run by going social " »

Talent Management on Cloud (Part - 1)

Guest post by
Somdatta Roy, Principal Consultant, Infosys


I want to move to a paperless performance management system that can be easily adopted by my workforce. I want to do more analytics to know my best talents and I want to reward my talent more quickly than my competitors so that I do not lose them. I want all the above in next 3 months at the lowest cost.

Continue reading " Talent Management on Cloud (Part - 1) " »

September 17, 2013

Leverage OFSAA to build cohesive data!

Guest post by
Bhuvaneswari Venkataraman, Principal Consultant, Infosys


Supervisors in financial institutions worldwide recognise the challenges in aggregating risk data during risk reporting.  To elaborate this further, let's take a simple scenario. During a Supervisory Audit in a Bank, the report 'Basel II controls for Corporate Lending' showed Loan balances and record counts at different points in a data flow, however the numbers were different at each point. The author of the report claimed that the figures were meant to be different at each stage, as data was transformed, aggregated and filtered.  However, there was no explanation for the calculations done during processing or for the items that had been excluded. There was no way to drill down to data elements that could be added back to match the totals in the aggregated data reflecting lack of confidence and difficulty in auditing the numbers.

Continue reading " Leverage OFSAA to build cohesive data! " »

Product End of Life: Sustainability Considerations

Guest post by
Supratik Ray, Principal Consultant, Infosys


The choice between Disposal, Reuse / Repair, Remanufacture and Recycle for optimal business and environmental impacts can be made based on some of the sustainability factors listed below:

Continue reading " Product End of Life: Sustainability Considerations " »

September 13, 2013

Connected Vehicle: Mining its Ecosystem

Guest post by
Ashish Verma, Senior Consultant, Infosys


Millions of lives are lost in road accidents annually due to lack of crash-avoidance technology such as Wi-Fi based vehicle-to-vehicle (V2V) and vehicle-to-infrastructure (V2I) communication.  Vehicles equipped with such technology are still at a distance and will require further experiments before actually becoming reality. Connected vehicle is one such step in that direction. Connected vehicle services are provided by vehicle OEMs with the help of smart phones sitting on top of vehicle dashboard. It has paved a way for installing In-vehicle apps which can act as content provider from multiple sources (such as embedded sensing devices and big data application) to provide a seamless driving experience.

Continue reading " Connected Vehicle: Mining its Ecosystem " »

Embedding Risk factors to build Strategies for Higher Performance of Financial Services

Guest post by
Vandana Vasudev Nayak, Consultant, Infosys


In today's global financial markets, financial institutions are hard pressed to monitor and analyze performance data from multiple sources.  More essentially, the challenge lies in generating a combined view of risk and performance. The outlook of Financial Institutions in evaluation of performance is changing; both financial and non-financial aspects like risk are in focus. Financial Institutions are looking for a strong basis and approach that can drive performance smoothly with due consideration to associated risk factors.

Continue reading " Embedding Risk factors to build Strategies for Higher Performance of Financial Services " »

September 12, 2013

Seamless Employee Integration between Taleo & On-premise ERP

Guest post by
Shweta Bondre, Project Manager, Infosys


With organizations moving towards SaaS based applications; integration has become a core part of an enterprise. Real-time synchronous data flow is necessary for any application to achieve faster processing and better performance. Should this integration between systems employ only the tools provided in source system? Traditionally yes, but not anymore. Let's see how Taleo - a SaaS based HCM solution, integrates with other applications for seamless data flow.

Continue reading " Seamless Employee Integration between Taleo & On-premise ERP " »

External Transactions and Automatic Bank Reconciliation

Guest post by
Kiran A. Mathew, Senior Associate Consultant, Infosys


Lack of internal controls on reconciliation and estimation cash in your organization can lead to various issues like:

  • Lack of holistic view of cash position which impair management decisions
  • Misappropriation of Cash and other fraudulent activities.

Organizations always resort to bring in the internal controls in cash position analysis and reconciliation process to address these issues.

Continue reading " External Transactions and Automatic Bank Reconciliation " »

Integration Points and Challenges in Risk Transformation Initiatives

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys


Across the financial institution sector, banks and insurance providers are faced with changing regulatory environment. The need of the hour is to align the risk and finance systems to the changing business and regulatory conditions. In order to optimize the IT infrastructure, financial institutions are in the process of undertaking transformation programs to integrate the intertwined functions of Treasury, Risk and Finance. Traditional legacy General Ledger (GL) systems, reconciliation systems and Risk Management systems operate in silos.

Continue reading " Integration Points and Challenges in Risk Transformation Initiatives " »

September 11, 2013

Solutions to curb market volatility and support the falling currency

Guest post by
Surabhi Shah, Consultant, Infosys


With the fluctuating market trends and growing need for more foreign borrowings has changed the face of Indian economy significantly. Tracing the genesis back of the rupee-dollar relationship, rupee's journey has taken several folds since 2012.  The year 2012-13 has been a roller-coaster ride for Indian Rupee with rupee depreciating all time low to 68.80. As a stepping stone, RBI came up with continuous measures to tighten the liquidity in the economy and to support the depreciating currency. With India being a developing economy and sky touching inflation, the depreciation of currency was quite evident. However, to curb the scenario, improvement in local macro economic factors is the most fundamental variable to sustain appreciation of Indian currency and economy growth in medium term.

Continue reading " Solutions to curb market volatility and support the falling currency " »

Budgeting at granular level in Oracle Project Management

Guest post by
Rajan Gupta, Senior Consultant, Infosys


Budgeting is one of the key features of Oracle Project Management (PJT) to maintain the financial control on the Project. Different plan types and versions can be created to do the what-if scenarios. Budgeting and forecasting helps Project Managers/Controllers to keep tab on financial health of the Project. Unless budget is accurate, forecast figures will not be correct. Budgeting in PJT can be done based upon resource allocation of resources, financial categories, material items consumption.

Continue reading " Budgeting at granular level in Oracle Project Management " »

Siebel Open UI - Steps closer to Enterprise Mobility

Guest post by
Alpesh Narendra Chauhan, Lead Consultant, Infosys


Enterprise Mobility: 

Field work force wants to access CRM applications on their mobile devices, giving them agility and flexibility to access required data anytime and anywhere to respond to customer query quicker. Consumerization of IT is enforcing enterprises to go for mobility solutions. Enterprises are defining mobility strategies to define long term mobility goals. Users are expecting to use same consumer technologies for personal as well as professional work, which is resulting in surge of BYOD (Bring Your Own Device) implementation. With emergence of smart devices usage, enterprise mobility is going to gain further momentum.

Continue reading " Siebel Open UI - Steps closer to Enterprise Mobility " »

September 10, 2013

Oracle ADF Mobile - Taking the pole position on Enterprise Mobility

Guest post by
Praveen Verma, Project Manager, Infosys


With the advent of wireless technology and smartphones, world now realizes that this century will be the century of transformation, led by communication. We will continue to see massive changes in the way information is made available. This ongoing transformation is also being acknowledged by various industries, who in-turn, have started exploring various possibilities, challenges and opportunities with the changing environment.

Continue reading " Oracle ADF Mobile - Taking the pole position on Enterprise Mobility " »

Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management

Guest post by
Vidyullatha Prakash, Senior Associate Consultant, Infosys


Over the years, managing sales quotas across the sales organization has been an excessively resource and time consuming endeavor. Across industry verticals, sales managers had come to loathe "that time of the year" when their job was to set sales quotas and territories. This cumbersome process required sales executives to coordinate infinite reports and spreadsheets, often leading to delays and humongous errors. Furthermore, since it was an annual exercise, no updates were done when team changes or re-organizations happened or when there were any additions/deletions to the sales teams. Oracle Fusion Quota Management comes across as a breather to sales managers since it provides a number of capabilities that drastically reduce the time and effort required to perform the sales planning process. They can also leverage deep territory insights and related analytics to automate the calculation and reconciliation of bottom-up quotas based on the predicted market potential or historical performance of the territory. They can benefit from the rich set of embedded analytics by automating the distribution of assigned quotas to salespersons using pre-defined or custom distribution formulas. It also makes life easier for Incentive Compensation Analysts by keeping them informed of any changes being done to Quota allocations. Thus, the Quota management module in Fusion CRM aids to resolve numerous key business challenges like Complex Quota Allocation, Inaccurate Tracking, Unclear Results, Limited Forecasting and Long Sales Planning Cycle.

Continue reading " Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management " »

September 6, 2013

Oracle Fusion Sourcing & Spend Analytics: A solution to your sourcing issues

Guest post by
Sucheta Devaraj, Senior Associate Consultant, Infosys


Procurement activities today have a very significant role to play in any business. The objectives of a business have gone much beyond the traditional belief that procurement's principal role is just to procure goods and services to meet the organization's requirements. These activities impact the expenses incurred by an organization and thus impact the bottom line as well.

Continue reading " Oracle Fusion Sourcing & Spend Analytics: A solution to your sourcing issues " »

Improvise the way you incentivize with Oracle Fusion Incentive Compensation

Guest post by
Vidyullatha Prakash, Senior Associate Consultant, Infosys


Over the years, sales organizations have faced multiple challenges when it came to incentivizing the sales force. Some of the key issues that have plagued businesses have been underperforming sales channels that occur because of sales plans not driving the correct selling behavior. As a result, sales strategy changes take a long time to be replicated in the system and results in high cycle time to compute compensation eligibility. Also, as a side effect of this, organizations are unable to recognize, reward and retain top performers. This is the standpoint from the business side. There is a whole other set of problems related to accuracy and line of sight facing the sales force in the field. Sales Representatives are often in a quandary as they lack clear understanding on which opportunities to chase, which of those are high margin or high value deals that will maximize their incentive compensation. They also have poor visibility to their earnings or quota.  Dispute Handling, being an extensively prolonged manual process, is another mammoth nuisance in itself. Hierarchical approvals still rely on constantly changing excel versions that prove to be a nightmare to the sales organization.

Continue reading " Improvise the way you incentivize with Oracle Fusion Incentive Compensation " »

CX 2020: Soothsayer who saw the future?

Guest post by
Saurabh Vasant Muley, Group Project Manager, Infosys


With availability of multiple channels for interactions, increasing influence of social media & ability to be connected on the move, customer's expectations from brands/enterprises have increased many-fold. Since interaction with a brand can happen thorough various channels, user journeys have become more complex & less predictable. This is an excellent opportunity for enterprises to leverage this situation to their advantage.

Continue reading " CX 2020: Soothsayer who saw the future? " »

Using Pessimism through Optimism in ERP Implementations

Guest post by
Samik Das, Lead Consultant, Infosys


"Pessimism, when you get used to it, is just as agreeable as optimism." - Arnold Bennett

Never in my wildest dreams did I imagine that the current project will oblige me to adopt a non-conventional way of project management. It all started last year, when I welcomed this new assignment with a big heart. We all were progressing in the very orthodox way our corporate guidelines are conscripted while initiation. To our outmost surprise the work permit process itself became a separate project, and then I started moving my focus from the standard levied processes to the clandestine ones. Very soon, I promoted "Pessimism" as the key weapon of the whole project management process. I had to undergo several iterations of self-confrontation before introducing the pessimism with a higher dose. Everyone knows that "medicines in high amount become poison" and here I was trying to induce poison in higher amount in the management process. Did the approach succeed? Yes!! Anyone will neither read the stories of people who failed in their lives nor are those published as well as promoted commercially.

Continue reading " Using Pessimism through Optimism in ERP Implementations " »

September 4, 2013

Oracle Project Manufacturing - A complete solution for project manufacturing based industries

Guest post by
Srushti Gogate, Senior Associate Consultant, Infosys


Oracle Project Manufacturing is a part of the Oracle e-Business Suite which provides integration between Oracle Projects and Oracle Manufacturing applications. Typically in project based organizations like aerospace, manufacturing and EPC industries, Oracle Project Manufacturing; commonly referred as PJM provides a robust and comprehensive solution for managing project finances and supply chain.

Continue reading " Oracle Project Manufacturing - A complete solution for project manufacturing based industries " »

Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys


In part-1 and part-2, we discussed ERP solution to SME and its features and limitation, now we will talk about benefits to system implementer (SI).

Continue reading " Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3) " »

First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys


For any transformational project, Go-Live is the ultimate goal. However, this is not end of the episode and the real action start during the first financial period closure. Most of the times, the period closure activity is being considered as the barometer for the successful implementation and hence it becomes imperative that the first period closure is as smooth and without surprises.

Continue reading " First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1) " »

August 30, 2013

Service Excellence through Enterprise Knowledge Management

Guest post by
Runal Vinodchandra Vakharia, Senior Associate Consultant, Infosys


We are in times where the world is moving at a faster pace, customers are matured and companies are competing with one another to retain customers, while looking to increase revenue from current customers. This has led to the understanding that service offerings can be important differentiators and provide an opportunity to create a customer bond through emotion therebyRunal - Image - 12.jpg improving overall customer service experience. One of the tools to enhance customer experience is by deploying knowledge management tools to disseminate key information to service personnel/customers on the fly.

Continue reading " Service Excellence through Enterprise Knowledge Management " »

August 27, 2013

Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys


In part-1, we discussed about importance of small and medium enterprises in global market and challenges faced by SME for ERP implementation.

What IT companies can offer -

I think proposed solution will empower SME to go for good ERP system like Oracle or any other ERP solution. Our solution can be accessible to small scale to large scale enterprises.

Continue reading " Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2) " »

August 23, 2013

Streamline Territory Management Process using Oracle Fusion Territory Management

Guest post by
Vikrant Venkata Leela Addepalli, Lead Consultant, Infosys


In the present competitive environment, assignment of right sales resource to a sales account goes a long way for any organization in terms of gaining Customer Confidence and in generating good revenues & posting decent margins.  Considering the evolving technology, most Organizations would like to look beyond traditional way of assigning Sales Resources to a Sales Account, which was just based on the location of the Sales Account. Oracle Fusion Territory Management is a comprehensive territory management solution for any Organization for assignment of Sales Resources to a Sales Account.

Continue reading " Streamline Territory Management Process using Oracle Fusion Territory Management " »

New approach of Social Project Management with Oracle Fusion PPM

Guest post by
Sandeep Suresh Deshpande, Principal Consultant, Infosys


Project teams today are exposed to increasing pressure to complete the project on time within budget under dynamic conditions of -

  • Rapidly changing Project Management perspective
  • Distributed teams working in highly volatile environment chasing moving targets
  • Problems arising out of knowledge dissemination
  • Complex long running projects

Continue reading " New approach of Social Project Management with Oracle Fusion PPM " »

Why clients prefer Oracle BPM over Oracle Workflow

Guest post by
Rinku Das, Technology Architect, Infosys


Now-a-days most of the Oracle clients are migrating from Oracle E-Business Suite 11i to Oracle E-Business Suite R12. This is due to the addition of new oracle modules in R12, new features in the existing modules in R12 and many more. But the most important from the integration point of view is the architectural change which gives more flexibility to integrate with other non-Oracle applications. Better integration can be achieved using Oracle Fusion Applications but as it involves high cost and requires skilled fusion resources clients prefer to migrate to Oracle E-Business Suite (EBS) R12.

Continue reading " Why clients prefer Oracle BPM over Oracle Workflow " »

July 31, 2013

Challenges in implementing KYC norms effectively

Guest post by
Harshil Dave, Senior Associate Consultant, Infosys


Close to 22 Indian banks were fined a total of Rs. 49.5 Cr. by the banking regulation authority Reserve Bank of India (RBI). These banks were found in violation of Know Your Customer (KYC) norms laid by RBI. The KYC norms that were violated were the ones aimed at preventing money laundering activities. KYC has 2 components Identity and Address, while Identity remains a constant, the address of customer might change over a period and hence banks are required to periodically update their records. Under KYC norms, all customers of the bank are expected to submit the PAN card details, address proof details and proof of identity issued by a government authority such as Passport authority etc. From recent events it seems to appear that these KYC norms have not been implemented and followed by several banks.

Continue reading " Challenges in implementing KYC norms effectively " »

Net Stable Funding Ratio - An indispensable parameter from Basel III perspective?

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys


Ever since Basel III regulations were introduced, inclusion of the parameter "Net Stable Funding Ratio" is a hotly debated topic.  Basel III Regulations aimed primarily at providing an outline for high quality capital, a well-rounded risk handling as well as build up reserves that institutions can fall back on in dire situations. This gave rise to the introduction of 2 standards of liquidity, which would enable banks to sustain the shocks due to sudden economic loss. These factors were the Liquidity Coverage Ratio (LCR) & Net Stable Funding Ratio (NSFR).

Continue reading " Net Stable Funding Ratio - An indispensable parameter from Basel III perspective? " »

July 19, 2013

Cost Effective And Flexible Shared ERP solution for SME Segment (Part 1)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys


This blog is about ERP system for SME (Small and Medium Enterprise) and business opportunity for IT companies. Small and Medium Enterprises still feel ERP as jargon and not useful to their routine business. SMEs are not showing interest in the ERP products like SAP, Oracle due to limitation of IT spending and not much good option available in the market for low cost.

Continue reading " Cost Effective And Flexible Shared ERP solution for SME Segment (Part 1) " »

Oracle Financial Accounting Hub (FAH): Multi Level Drilldown

Guest post by
Ashish Gupta, Principal Consultant, Infosys


One of the latest buzzwords in FSI Industry is Financial Accounting Hub (FAH). FAH replaces the legacy accounting systems/programs and provides a rule based accounting engine to generate accounting entries. FAH integrates the Product Systems to Oracle General Ledger (GL).

Oracle standard FAH provides linkage from GL to SLA Journals i.e. the standard drilldown works from GL to SLA. Users can drilldown from GL to SLA journal Lines that provides additional sub-ledger details like Event model details, Supporting References, Identifiers and Descriptions etc. These details are useful enough to reconcile the transactions/records between GL and SLA.

Continue reading " Oracle Financial Accounting Hub (FAH): Multi Level Drilldown " »

October 5, 2012

Social Business Update: Infosys BrandEdge and Oracle SRM

Guest post by
Michael J. Lee, Social Strategist, Infosys


Shibu and Radical Progress

Continuing the tradition of preceding Larry Ellison's keynote, Infosys CEO S. D. Shibulal opened by celebrating 3 ideas which changed the world: the Wright brothers' flight, the discovery of Penicillin, and Berner-Lee's first web site. In chronological order, this progression came from individual inventors, research institutions, and then corporations. Now corporations are the new centers of innovation and discovery, and they are driving radical progress in 3 ways: product and process innovation, creating new consumer experiences, and business model innovation.

Continue reading " Social Business Update: Infosys BrandEdge and Oracle SRM " »

October 3, 2012

Radical Progress : Infosys Keynote at Oracle OpenWorld 2012

Guest post by
Abhishek Sabharwal, Principal Consultant, Infosys


They say the time stops at Oracle OpenWorld (OOW) when a keynote is on! Thousands of folks from our industry (clients, partners, media, analysts, academia) get charged up to know more about what's coming in the ever dynamic IT world, waiting patiently much before the keynote actually starts. While yesterday's keynotes were focused around innovations in hardware, social, cloud that Oracle continues to drive, the focus of Infosys keynote was about Radical Progress. I quickly reconfirmed the meaning of the world radical on my iphone and it said, something that changes the fundamentals. The first thing that I could think of was the world moving from flat to being round by Galileo which was then challenged by the church as well.

Continue reading " Radical Progress : Infosys Keynote at Oracle OpenWorld 2012 " »