Infosys’ blog on industry solutions, trends, business process transformation and global implementation in Oracle.

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December 10, 2012

Video: The Infosys Advantage in the Oracle Ecosystem

Ravi Kumar S., Vice President & Global Head of Oracle Practice and Manufacturing Business Unit, Consulting & Systems Integration, Infosys, speaks during the Oracle OpenWorld (OOW) 2012 about Infosys participation in the event. Ravi also talks about Infosys credentials in the Oracle Ecosystem and the strong Oracle-Infosys alliance.


Posted with permission of Oracle Corporation

Continue reading " Video: The Infosys Advantage in the Oracle Ecosystem " »

Video: Infosys Integrated Customer Experience Solution for Manufacturing Industry

Rajeev Ranjan, Associate Vice President & Head - Oracle Practice, Manufacturing vertical, Infosys speaks about Infosys Integrated Customer Experience (CX) solution for manufacturing industry. We at Infosys see that a solution platform, with end-to-end processes, leveraging strengths from various CX products and possible extensions of existing enterprise applications will help customers to adapt to the solutions quickly and effectively.


Continue reading " Video: Infosys Integrated Customer Experience Solution for Manufacturing Industry " »

October 5, 2012

Customer Experience today!

Guest Post by

Sunil Pereira, Industry Principal, Enterprise Architecture Services, Infosys

The storm is moving in. I am at the gate in San Francisco waiting to board my flight to Richmond. As expected, due to the delay of the in-bound aircraft, the scheduled departure of my flight would be delayed as well. That means I was expecting a cascade of delays with all my connections and reservations.  Luckily, I do not have to worry.  Fortunately, I land in Atlanta a bit early than expected (thanks to the tail winds), and automatically the airline system realizes I can make it to an earlier connection for the next leg of my journey. An agent calls me on my cell as soon as I deplane and asks me if I would like to take the earlier flight to Richmond that was just boarding passengers. I say "yes, of course". Within seconds, I get a notification on my smart phone. While I rush to the gate, I fire up the airline application and load my new boarding pass along with the boarding gate information. The gate agents are waiting and expecting me at the gate, since they have been notified of this change. Also, due to my frequent flyer status, I get upgraded. The agent on the phone with me also knows that I will be arriving pretty late at night at my destination and that restaurants will be closed by then. The agent asks me if I would like to have dinner ready when I check in. I cannot believe my luck. Automatically, a message gets sent to the hotel. My pick up time from the airport in Richmond is now rescheduled and with my food preferences (and master data) on file - I have the right menu waiting for me in the hotel room as I check in. Everything automatically syncs up on my calendar. There is an early morning meeting that I have to attend the following day. The front desk agent at the hotel has that information and confirms my ride to the venue, while also letting me know that my wake-up call is scheduled based on my calendar and personal preferences on file...
This, my friends, is 'Customer Experience'...and everything I have mentioned above was doable due to technology. 

Continue reading " Customer Experience today! " »

Social Business Update: Infosys BrandEdge and Oracle SRM

Guest post by
Michael J. Lee, Social Strategist, Infosys

 

Shibu and Radical Progress

Continuing the tradition of preceding Larry Ellison's keynote, Infosys CEO S. D. Shibulal opened by celebrating 3 ideas which changed the world: the Wright brothers' flight, the discovery of Penicillin, and Berner-Lee's first web site. In chronological order, this progression came from individual inventors, research institutions, and then corporations. Now corporations are the new centers of innovation and discovery, and they are driving radical progress in 3 ways: product and process innovation, creating new consumer experiences, and business model innovation.

Continue reading " Social Business Update: Infosys BrandEdge and Oracle SRM " »

October 3, 2012

Radical Progress : Infosys Keynote at Oracle OpenWorld 2012

Guest post by
Abhishek Sabharwal, Principal Consultant, Infosys

 

They say the time stops at Oracle OpenWorld (OOW) when a keynote is on! Thousands of folks from our industry (clients, partners, media, analysts, academia) get charged up to know more about what's coming in the ever dynamic IT world, waiting patiently much before the keynote actually starts. While yesterday's keynotes were focused around innovations in hardware, social, cloud that Oracle continues to drive, the focus of Infosys keynote was about Radical Progress. I quickly reconfirmed the meaning of the world radical on my iphone and it said, something that changes the fundamentals. The first thing that I could think of was the world moving from flat to being round by Galileo which was then challenged by the church as well.

Continue reading " Radical Progress : Infosys Keynote at Oracle OpenWorld 2012 " »

October 1, 2012

Oracle based Demand to Deliver Capabilities for High Tech Industries

Guest Post by

Rajeev Ranjan, Global Practice Head, Oracle Practice in Manufacturing Vertical, Infosys Limited

Infosys, a named Diamond sponsor, will have a major presence and will premiere its Oracle specific service and technology offerings. One of these capabilities is termed Demand to Deliver (D2D) which has been initially tailored to address supply chain business process and information technology challenges within the high tech and consumer electronics industry. I recently had the opportunity to be interviewed specifically regarding packaged D2D capabilities by Bob Ferrari, the executive editor of Supply Chain Matters blog.

Continue reading " Oracle based Demand to Deliver Capabilities for High Tech Industries " »

September 26, 2012

Video: Oracle Fusion Payroll - A Pro-active & Flexible Business Solution for an Efficient Payroll Function

Guest post by
Christopher Allwyn Thomas, Senior Consultant, Infosys

 

  

Continue reading " Video: Oracle Fusion Payroll - A Pro-active & Flexible Business Solution for an Efficient Payroll Function " »

September 25, 2012

Oracle E-Business suite on Exadata - A Reality

Guest post by
Vinayak Gangadhar Kurdekar, Technology Lead, Infosys

 

Exadata when it was launched by Oracle a couple of years back initially created a sensation in the market as a hardware platform engineered by Oracle in collaboration with HP for hosting large databases. Later as time progressed and technology matured, Exadata became synonymous as a machine that provided extreme performance and scalability for both OLTP and datawarehouse applications.  Both Oracle developer and DBA community had the impression that Exadata has been mainly developed for hosting databases with large amount of data typically seen in a datawarehouse environment and were not aware if oracle's E-Business suite of applications can be hosted on Exadata. The answer is yes; currently Oracle E-business suite release 11i with 11gR2 database is certified with Oracle Exadata V2 machine. Oracle is currently working on the certification of the E-Business suite release 12 on exadata and the same should be available in the near future.

Continue reading " Oracle E-Business suite on Exadata - A Reality " »

Video: Oracle Fusion Talent Management - A strategic approach to build motivated talent pool

Guest post by
Biplab Saha, Consultant, Infosys

 

  

Continue reading " Video: Oracle Fusion Talent Management - A strategic approach to build motivated talent pool " »

September 19, 2012

Oracle Fusion Procurement - Empowering Procurement Function (Part-2)

Guest post by
Sirish Newlay, Consultant, Infosys

 

In the Part-1 of the blog, there was a brief discussion about some of the important procurement trends in the industry. This blog throws light on how Oracle Fusion Procurement Application can cater to the needs of these fast changing Human Resource trends in the industry.

Continue reading " Oracle Fusion Procurement - Empowering Procurement Function (Part-2) " »

Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part 2)

Guest post by
Ankita Gupta, Lead Consultant, Infosys

 

In Part-1 of this blog, we have discussed Oracle Fusion Applications Project Portfolio Management 11g and the emerging key industry trends in project & portfolio management space. In this blog, we will discuss our point of view on these industry trends and Oracle Fusion functionality.

Continue reading " Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part 2) " »

Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-2)

Guest post by
Rajesh Rajagopalan, Senior Consultant, Infosys

 

In the Part-1 of the blog, there was a brief discussion about some of the important supply chain management trends in the industry. In this blog, I provide our point of view on how Oracle Fusion Supply Chain Management Application can cater to the needs of these fast changing supply chain trends in the industry.

Continue reading " Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-2) " »

September 17, 2012

Siebel Open UI: Application Usability or Mobility?

Guest Post by

Shyamalee Samvatsar, Lead Consultant, Infosys Limited

During Oracle Open World 2011, Oracle announced Siebel Open UI, the new paradigm for enabling a standards based, rich and versatile UI for Siebel applications.

Most of us, practicing CRM professionals, would have experienced the typical CRM program lifecycle. With much fanfare and excitement, an organization embarks upon a business transforming CRM program. The CRM application is a key enabler for this program. For a typical, on-premise COTS implementation, most organizations start with the noble intent of leveraging vanilla capabilities. Over time, more and more features and capabilities are implemented, resulting in a highly complex application that is disliked by the end users.

Continue reading " Siebel Open UI: Application Usability or Mobility? " »

Oracle Fusion Procurement - Empowering Procurement Function (Part -1)

Guest post by
Sirish Newlay, Consultant, Infosys

 

Purchasing department in an enterprise has taken a center stage in the recent years with more and more enterprises investing hugely to make sure they buy the best, at the best and from the best it becomes immensely important for buyers to make sure they are abreast with latest trend in the procurement world.

Also the race to remain on top has made a great impact in way procurement business functions align with other business functions in an enterprise today and in future for example looking ahead in time with expansion of procurement scope we see importance of rethinking talent management. From financial perspective we see a high dependency on costing methodologies.
In this blog, I provide an overview of "Oracle Fusion Procurement" application and briefly discuss the recent procurement industry trends and in the Part-2, I will provide our point of view regarding how Oracle Fusion Procurement and its capabilities cater to the recent procurement trends.

Continue reading " Oracle Fusion Procurement - Empowering Procurement Function (Part -1) " »

Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1)

Guest post by
Rajesh Rajagopalan, Senior Consultant, Infosys

 

Supply chain management is a core function of any organization which sells/buys/utilizes products and services. It empowers an organization to work on margin improvisation and improve on working capital. However, organizations in a quest to satisfy customer requirement, may end up piling up stocks, build redundancy in spare parts or consumables. An effective supply chain solution in an organization must address this in every aspect like stock procurement plan, stock rotation, demand planning, fulfillment and warehouse operations.

In this blog, I provide an overview of Oracle supply chain management of Oracle Fusion suite and briefly touch upon the supply chain industry trends. In the next part, I will bring forward our point of view on how Oracle Fusion supply chain management caters to these industry needs.

Continue reading " Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1) " »

September 13, 2012

Leveraging Exalytics for implementing Hyperion

Guest post by
Swati Maskara, Senior Associate Consultant, Infosys

 

Essbase is an established multidimensional database platform to build analytical reporting and financial solution. As this analytical solution deals with huge volume of data along with complex and varied retrieval needs of users across an enterprise, the focus has always been to design the cube in order to optimize performance. The product however has its own set of best design principles but when applied in practical situations, we as developers face a choice between following the design principles and meeting the business requirement.

"Issues around performance are a byproduct of customizing any Essbase cube in order to include the dynamics of real world reporting and analysis"

With the introduction of a new appliance from Oracle's Exa Fleet of products, "Exalytics" which comes with the capability of placing the entire Essbase cube in the RAM and reporting over it, the performance gains expected are huge along with improved capability to take care of Parallelism and concurrency.  This vastly claims to reduce data query response time and facilitate faster and timely availability of analytical data, much required in today's dynamic and competitive market where actionable insight is the key to success. Exalytics appliances claim to scan databases at a rate of 200GB/sec.

Continue reading " Leveraging Exalytics for implementing Hyperion " »

Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part-1)

Guest post by
Ankita Gupta, Lead Consultant, Infosys

 

Globally, organizations use projects to translate strategies into actions and objectives into realities. Most project-intensive companies rely heavily on Project & Portfolio Management (PPM) applications/systems/tools

  • To achieve the stated objectives within time, budget & resource constraints
  • To maintain control & visibility through the project life cycle, and
  • To report accurately on the status & performance of the project

The current release of Oracle Fusion Project Portfolio Management (PPM) 11g Release1 comes with offerings which are well integrated and promises a one-stop shop for project managers. It creates an environment where project managers can have real time access to critical information and exercise proactive control measures without being dependent on other sources.

Continue reading " Oracle Fusion Project Portfolio Management - A Leap forward to Next-Generation Solution (Part-1) " »

September 11, 2012

Customer Experience and Loyalty

Guest Post by

Shyamalee Samvatsar, Lead Consultant, Infosys

We are all aware of the statistics around customer retention vs new customer acquisition.
The cost of acquiring a new customer is 6-7 times higher than retaining an existing customer."
"Profitability can be improved by 5 to 95% by boosting customer retention by a much as 5%."

Improving customer loyalty is key to increasing retention. And how do you increase customer loyalty? While there are many different aspects to loyalty, the first and foremost, in my mind, is through delivering a great customer experience. In this blog, I am focusing on the customer experience aspects impacting the Telecom Service provider industry.

Read more here at Infosys CRM Blog

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Meet Infosys experts at Oracle OpenWorld 2012, Booth No. 1701, Moscone South

Explore more at http://www.infosys.com/oracle-openworld/

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September 10, 2012

Changing Customer Self-Service Dynamics of Telecom Industry

Guest Post by

Arun Kanojia, Senior Associate Consultant, Infosys

Today, there is a need for Telco's, which are service-focused, to evolve rapidly in order to keep pace with the constant demand for personalized, real-time service delivery to customers.

In the currently changing telecom business, waiting for information, answers and support is a no-no for customers - they want assistance right away. Employees like Customer Service Reps, Field Agents, etc. also need to feel confident that they have access to a current, relevant knowledge base, so they can perform to the customer's expectations. 

Continue reading " Changing Customer Self-Service Dynamics of Telecom Industry " »

September 7, 2012

Guided Purchase

Guest Post by

Srija Majumdar, Consultant, Infosys

Suppose you want to buy a new mobile handset? What are you most likely to do? Go to the web and look for the latest models in the market? There are plenty of sites listing all the models and their features and prices. But is that information really useful? Some phone might be really attractive looking with all the advanced features, but you might not need them at all! And thus, even after all those "research" you end up buying the "wrong" product for yourself, because you got lost in the ocean of information and you were not helped to navigate meaningfully through that information! Just like it happened with Mr. Robert! Mr. Robert is a middle-aged man and senior executive at a manufacturing firm. Most of his workday is spent in meetings and visits at the company's several offices and plants spread across the city and its suburbs. While in transit, he checks his emails and responds to them and also directs his team on their tasks. In the midst of his busy schedule, he does not find time to play the different apps available on his high-end mobile. Nor is he much inclined towards socializing on the web. Thus these features are not of much use although he had paid a hefty sum to buy this mobile phone. Moreover he gets confused with all the heavy applications and finds it difficult to navigate.

Continue reading " Guided Purchase " »

August 29, 2012

Whether to use 'Oracle Project Resource Management'

Gust post by
Rajan Gupta, Senior Consultant, Infosys

 

Oracle Project Resource Management (PJRM) is a self-service application in Oracle Enterprise applications and provides a solution to effectively manage resource allocation on projects in project centric organizations.  PJRM has been a buzz word in PPM when Oracle started rolling out PPM solutions to its customers. The effective goal of implementing PJRM application is to find the right people for the right projects at the right time which is ultimately achieved by streamlining the demand and supply of resources in an organization. Project Resource Management considers only labor resources and assignment of those resources at the Project level only (not at task level) and is a not time based application.

Continue reading " Whether to use 'Oracle Project Resource Management' " »

August 28, 2012

Oracle Big Data Series - Part 1

Relational databases have been the backbone for decades, on which Enterprises have been taking business decisions and basing their strategies. For some that data set's been growing leaps and bounds with their business, and global footprint.Careful examination reveals that we are still talking about strucutred data thus far, while there's been a revolutionary change in the unstructured, semi-structured world of Information management.

Continue reading " Oracle Big Data Series - Part 1 " »

July 24, 2012

Big Data - A solution in search of a problem?

The focus of the technology community has been shifting recently from Cloud, to Mobility, to Social Media, and now to Big Data. We are good at creating something new and keeping the CIOs busy with replete choices for their next-gen organization, or as we like to call it in Infosys - Tomorrow's Enterprise. But recently the foray into Big Data from various segments has drawn mixed perceptions, ranging from "solving the unsolvable" to "a solution searching for the problem". I would like to put both view across and let you decide.

Continue reading " Big Data - A solution in search of a problem? " »

July 3, 2012

CRM to CXM to C3E - Innovation or Evolution?

While CXM (Customer Experience Management) was floated as a concept almost a couple of years ago, it seems quite recent in wake of the fact that CRM (Customer Relationship Management) has been the mainstay of enterprises worldwide for almost 2 decades now. Despite the fact that most of the organizations are yet to latch on to this, and the fact that the ones who have latched on are yet to mature the concept when implemented on ground, the industry is looking for something newer already. The new acronym on the block is C3E (Cross-Channel Customer Experience), and at least for now it seems to satisfy everyone's appetite for innovation.

Continue reading " CRM to CXM to C3E - Innovation or Evolution? " »

June 28, 2012

Why Exalytics? Why not Exalytics? - Part 1

Guest post by
Karan Chadha, Senior Associate Consultant, Infosys

 

Performance has been a major pain point for numerous BI deployments. Poor report performance, apart from being a reason for lower adoption rate of BI, has at times caused entire BI projects to fail.

BI developers have adopted multiple strategies like caching, aggregation, materialized views, database tuning etc. for performance enhancement. However, despite these strategies being fairly effective, consistent sub-second response times and speed-of-thought analytics has always been a distant dream.

Continue reading " Why Exalytics? Why not Exalytics? - Part 1 " »

June 22, 2012

Supplier Payables Processing through Fusion: a Potential Realized

Guest post by
Neetu Mohan Rathod, Associate Consultant, Infosys

 

For organizations which have large volume of invoices and suppliers, the Payables invoicing process can be very cumbersome and complex. For many companies it ends out to be a manual, paper-based and costly process (includes HR cost, delays and errors).

Continue reading " Supplier Payables Processing through Fusion: a Potential Realized " »

June 13, 2012

Oracle Mobile Supply Chain Applications : Be Mobile, Be Quick, Be Accurate and Reduce Waste

Guest post by
Shantanu Bedekar, Senior Consultant, Infosys

 

Anyone who has visited a manufacturing plant or a warehouse knows that there is always a time-lag between physical movement of material and recording the same in the system. The unavoidable reason of this is: material is stored in racks, bins, containers spread across the warehouse or shop-floor but computer terminals on which Oracle forms are opened to enter data are far and few.

Continue reading " Oracle Mobile Supply Chain Applications : Be Mobile, Be Quick, Be Accurate and Reduce Waste " »

May 24, 2012

Oracle Big Data Entry - Part II

Continuing with my previous post on "Oracle Big Data Entry", and what Exalytics has in the offering. The appliance machines have started landing on customer's landing stations, and now is the real test of what best can customer leverage this "beauty of machine" for.

Continue reading " Oracle Big Data Entry - Part II " »

May 3, 2012

Enterprise Mobility Adoption - is technology the real challenge?

Guest post by
Amit Zutshi, Lead Consultant, Infosys

 

...I hope to have that answered as "Not really" by the end of this piece. Let me, however, begin by stating that on a particular day, no matter how much I think I know where enterprise mobility is going, I seem to be falling short by a mile or so of the reality. In my last blog I wrote about how enterprise mobility was beginning to help unshackle the modern day ERP and CRM suites. While the proverbial ink had not even dried on that blog, we witnessed one of the ERP majors deciding to reach its customer's customer through a consumer application that helps end consumers track product recalls on their phones (it is a different story that the primary customer is not fully covered as yet, since challenges around making ERP truly mobile still remain).

Continue reading " Enterprise Mobility Adoption - is technology the real challenge? " »

January 30, 2012

Oracle's Big Data Entry - Big Data Appliance

We recently heard and have been talking a lot about Exalytics "The speed of thought analytics" machine which has in-Memory features and is tuned for extreme performance. The question arises is this machine the mother of all solutions in analytics space, or there's more coming?

Continue reading " Oracle's Big Data Entry - Big Data Appliance " »

January 29, 2012

Empowering the Finance Function with Oracle Fusion Financials - Part 2

Guest post by
Mili Bhaskar, Consultant, Infosys

 

In the Part -1 of the blog, there was a brief discussion about some of the important Industry trends. This part throws light on how Oracle Fusion Financials Application can cater to the recent Industry needs.

Continue reading " Empowering the Finance Function with Oracle Fusion Financials - Part 2 " »

January 18, 2012

Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 2)

Guest post by
Kiran Amara, Principal Consultant, Infosys

 

In the Part-1 of the blog, we provided an overview of recent CRM Industry trends and in this part we will provide our Point of View regarding how Oracle Fusion CRM and its capabilities cater to the recent CRM trends.

Continue reading " Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 2) " »

January 12, 2012

Cloudanomics for Business Intelligence - Part 2

Guest post by
Swati Maskara, Senior Associate Consultant, Infosys

 

In the first part of my blog I talked about economics of using Cloud platform for performing business analytics and its obvious benefits. Through this part I want to bring forth ideas which can help a cloud BI customer as well as service provider maximize the overall benefits out of a cloud setup and reap advantages beyond the obvious ones.

The blog attempts to addresses following questions:

  • How organizations can maximize value derived from a Cloud setup?
  • How the Concerns around Data Security can be addressed?

Continue reading " Cloudanomics for Business Intelligence - Part 2 " »

January 10, 2012

Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 1)

Guest post by
Pradeep V Krishnamurthy, Principal Consultant, Infosys

 

During the last three to five years, Oracle CRM and best of breed niche solutions have emerged and expanded to offer broad CRM or CRM related functionality, including Loyalty Management, Campaign Management, Self Services, a 360 Degree of Customer View and others. As many companies continue to expand their CRM functionality to include these trends, we are witnessing significant number of relatively new trends shaping the future of CRM as a key tool with the capability not only to increase sales revenue and significantly influence customer satisfaction, retention and loyalty, but with the potential to change the paradigm under which companies have traditionally interacted and done business with their customers.

In this part of blog, I provide an overview of recent CRM Industry Trends and in the second part, we will provide our Point of View regarding how Oracle Fusion CRM and its capabilities cater to the recent CRM trends.

Oracle Fusion Customer Relationship Management 11g Release 1 includes Sales, Marketing, and Customer Data Management modules. Service, Order Capture, Call Center Modules and Vertical Flavors are expected to be part of the next release.

Continue reading " Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 1) " »

January 3, 2012

Can a smartphone or tablet help realize the shackle-free ERP and CRM dream?

Guest post by
Amit Zutshi, Lead Consultant, Infosys

 

It may sound ironic that we live in a world where on one hand the household gadgets are able to not only communicate to each other wirelessly but are also able to work with external entities (read grocery stores, hospitals, service personnel et al) to drive efficiency within the home, but at the same time the corporate systems seem to remain largely ensconced in the physical infrastructure available within the four walls of the workplace. While corporate calendar and email have been able to breach that barrier a long time back, the actual productivity improvements borne out of making the workforce truly mobile are being realized only now that serious effort is being spent to unshackle the biggest behemoth of them all - the corporate ERP.

Continue reading " Can a smartphone or tablet help realize the shackle-free ERP and CRM dream? " »

December 28, 2011

Empowering the Finance Function with Oracle Fusion Financials - Part 1

Guest post by
Mili Bhaskar, Consultant, Infosys

 

Continuous pressure on businesses to perform has forced enterprises to evaluate, evolve and empower their finance functions, as a result of which there is a strategic shift seen in the finance department from being a score keeper to a valued business partner. The finance function on its path to evolve has come to be integrally dependent on effective information systems and technologies.

In this part of blog, I provide an overview of the current industry trends and in the next part, I will elaborate how Oracle Fusion Financials Application aides organizations in keeping up with these changing trends.

Continue reading " Empowering the Finance Function with Oracle Fusion Financials - Part 1 " »

December 19, 2011

Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part 2)

Guest post by
Arun Tomar, Consultant, Infosys

 

In the previous part of the blog, we discussed about some of the important Human Capital Management trends in the industry. This part throws light on how Oracle Fusion Human Capital Management Application can cater to the needs of these fast changing Human Resource trends in the industry.

Continue reading " Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part 2) " »

November 29, 2011

Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part1)

Guest post by
Shweta Dhal, Consultant, Infosys

 

The Human Resources (HR) function has morphed into a more strategic function over the past decade. This transition has caused HR to take on a more inclusive role as business partners supporting the people aspects of what makes up a business. To continue this evolution, Human Capital Management (HCM) departments need effective information technology solutions supportive of optimized global HCM processes, and the decision making tools which can provide better insight to solve HCM -related business problems.

Oracle Fusion HCM gives a new dimension to the Human Resource practice globally by leveraging features of the next generation ERP like Web 2.0, open standards based solution, rich user experience  etc. It incorporates the best of breed solutions, thus reinventing the Human Resource function as a whole. The current release of Oracle Fusion Human Capital Management, 11g Release1 comes with offerings which are well integrated to give customers better insight and a holistic view of the Human Resource function, effectively aiding both strategic and day-to-day Human Resource activities.

Continue reading " Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part1) " »

November 28, 2011

Exalytics - BI and Big Data Tuned to Perfection

Analytics as we know is all about gaining insights from data to aid effective decision making. However, the vision of delivering fast, interactive, insightful analytics has eluded most of large Enterprises.

Continue reading " Exalytics - BI and Big Data Tuned to Perfection " »

November 14, 2011

Integrating social media with ERP applications

Guest post by
Amit Kumar Dey, Senior Consultant, Infosys

 

The importance of social media tools like Facebook, Twitter and YouTube no longer need any emphasis. Perhaps the power of these tools were not known even to the perpetrators of the great Middle East revolutions until they were able to garner support of millions and mobilize the masses which resulted in the end of decades of despotic rule. Social media which acted as the stimuli and later as a catalyst for the movement was very effectively used by the revolutionaries to unify and spread their message between themselves and also to animate support from the international community.

Continue reading " Integrating social media with ERP applications " »

November 4, 2011

Why Oracle Fusion Procurement? How does it add value?

Guest post by
Suchitha Prabakaran, Consultant, Infosys

 

In the current global business environment, efficient Procurement techniques, methodologies and processes play a vital role in providing a competitive edge- both operationally and financially for any organization irrespective of the size, nature of business, products dealt with, area of operations etc. Corporates now have realized the importance of streamlining and strategizing procurement processes as it makes a huge difference to the revenue and profitability of the organization.

Continue reading " Why Oracle Fusion Procurement? How does it add value? " »

October 10, 2011

Video: Social CRM - Delivering the Next Generation Customer Experience

Guest post by
Rakesh Kumar, Industry Principal, Service Innovation Strategy, Infosys

 

Continue reading " Video: Social CRM - Delivering the Next Generation Customer Experience " »

May 24, 2011

Oracle Exadata and DataWarehousing Impact - Part I

The Oracle Exadata journey if i were to start from Version 1 to version 2, and now we have X2-8 version is quite interesting in terms of how it scales from an effecient platform for not only OLTP but a perfect recipe for what one can ask from a Data Warehousing platform. This blog is more about a sneak preview of some of the key features that one can expect out-of-the-box, and what really does an Exadata machine contains. Idea certainly is not to burden you with numbers, terms which one may not be able to grasp but to understand how Oracle is strategically aligning itself with the changing demands of the Information Age. Considering the topic and to do justice i am planning to split this into a series of blogs to focus on each of the key aspects.

Continue reading " Oracle Exadata and DataWarehousing Impact - Part I " »

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