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September 17, 2016

Decoding GST for Oracle Customers

 

As India gets ready to implement the new GST law, the question on top of most of the IT leaders, finance leaders is regarding the readiness of the IT systems to meet the new requirements.

Are the changes to the system simple or complex? How long will it take to solution and implement the change?  Has this been done before? Can you speed up the process? When do we start with work to be ready on time? These are absolute valid concerns and need immediate attention.

Infosys has been working on building the solution to help enterprises move to new GST law smoothly and quickly. The Infosys solution

-          Uses the Infosys 'Tax Assessment' framework to understand the likely impact areas.

-          Uses the Infosys pre-built solutions, templates to solution the requirements

-          Uses the Infosys Intrak implementation approach to implement the solutions

Note, the solution has not considered Localization patches which Oracle may come up with. As of now, Oracle is still working on the localization patches. 

Assessment - Infosys Tax Assessment framework:

The Infosys Tax Assessment framework, has been built based on our experience in implementing tax solutions across the world for VAT, Sales tax regimes in Americas, EMEA, and APAC.  The framework ensures the tax impacts - easily and in a structured way without any misses.

The Infosys Tax Assessment framework, discusses the impacts within the below five boundaries.

1.       Master Data

2.       Tax rules ( defaulting tax on business transactions)

3.       Cutover Impacts

4.       Business documents

5.       Reporting and Accounting

The provision of 'Credits and Refunds' have also created a lot of confusion and anxiety.  The Infosys framework has been tailored to assess the likely systemic requirements around credits and refunds.

1.       Master Data -

Master data like supplier master, customer master, legal entity setups, General Ledger accounts and Part master needs to be enriched with the new tax registration details and exemption details to meet the GST law requirements.

GST Requirements on Registration:

As per the Model bill, the existing dealers would be automatically migrated. The new GSTIN will be a 15-digit GSTIN based on IT PAN.

Liability to get registered: Every supplier should be registered if aggregate turnover in a Financial year exceeds 0.9 million / 9 Lakhs INR (0.4 million / 4 Lakhs INR if the business is registered in North Eastern States and Sikkim).

 

Liability to pay tax:  will be after crossing the threshold of 0. 5 Million / 5 Lakhs INR for NE states and Sikkim and 1 Million / 10 Lakhs INR for Rest of India. Small dealers having sales below 5 million INR can also adopt the Composition scheme and pay flat of about 1 to 4% tax on turnover.

The tax is also determined based on the type of item, hence the parts should also be categorized using HSN Code.

2.       Tax Rules (defaulting tax on business transactions)

The tax rules default the tax rates on different transactions - P2P transactions and O2C transactions.  The Infosys 'Tax Assessment' framework helps building a tax matrix capturing all the tax rules in a single matrix, considering all the tax determining factors like party, place, product and process. The tax matrix ensures all tax requirements are correctly captured and are easily understood. Based on the tax matrix, the tax rules will be configured.  The tax rules will cover branch transfers and job work (OSP) transactions.

GST Requirements impacting tax rules:

·         GST is based on supply of goods or services against the present concept of tax on the manufacture of goods or on sale of goods or on provision of services.

·         GST will be Destination based tax against the present concept of origin based tax.

·         Local Transactions - will attract Dual GST With the Centre and the States simultaneously levying it on a common base

·         Interstate Transactions - will attract Integrated GST (IGST) would be levied on inter-State supply (including stock transfers)

·         Import Transactions - will attract IGST would be treated as inter-State supplies.

There are also likely to be multiple rate based on the type of item

·         Merit Rate

·         Standard Rate

·         De-Merit Rate

·         Zero rate taxes for certain items

 

3.       Cutover

The cutover from an old solution to a new solution is likely to impact the transactions which are mid-way in the end to end process. For example a PO created under an old tax regime might have old tax related data. When an invoice is created by matching the invoice to the PO, it might result in multiple taxes - one with old tax rates, statuses and the other with new tax rates, statuses.

The Infosys solution is able to identify the potential areas of impacts and leverage pre-built solutions to quickly identify and resolve such issues.

  

4.       Business Document -

Tax related information for e.g. tax registration details are usually printed on business documents like shipping documents, bill of lading, AR Invoices, purchase orders. Considering the refund / credit balance, the GST TIN of the buyer and seller should be printed on the AR invoices. The Infosys 'tax assessment framework' specifically poses questions around the business documents and invoices numbering. This is critical and is often missed, leading to penalties and non-compliance issues.

 

5.       Reporting and Accounting

The Infosys 'Tax Assessment Framework' finally looks at the reporting and the accounting requirements.  The monthly, quarterly, yearly, ad-hoc reporting requirements are captured as part of this step. The reports used for reconciliation with the general ledger and the number of GL accounts needed for reconciliation and reporting.  Companies may want separate accounts for Input IGST, Input SGST, Input CGST, Output IGST, Output SGST and Output CGST for easy reconciliation and credit tracking.

GST Requirements on reporting:

The Model GST Law proposes following reports

Monthly

Quarterly

Annual

Others

GSTR 1- Outward supplies

GSTR 4 - Quarterly return for compounding Taxpayer

GSTR 8 - Annual Return

GSTR 5 - Periodic return by Non-Resident Foreign Taxpayer (Last day of registration)

 

GSTR 2-Inward supplies received

 

 

ITC Ledger of taxpayer(Continuous)

 

GSTR 3-Monthly return

 

 

Cash Ledger of taxpayer(Continuous)

GSTR 6 - Return for Input Service Distributor (ISD)

 

 

Tax ledger of taxpayer(Continuous)

GSTR 7 - Return for Tax Deducted at Source

 

 

 

 

GST Requirements - Credits and Refunds

This is probably the most controversial change suggested by the Model GST Law. The credit claim process has been a topics of hot discussions as it could have big impact on the cash flow and even margins of the enterprises.

Below are the details of the credit and refund process.

Tax Credits to be Utilized as below

Conditions to Claim Credit

Timelines

Input CGST to be utilized against output CGST and IGST

Possession of tax invoice

One year from the invoice date

Input SGST to be utilized against output SGST and IGST

Receipt of the goods/ service

Credit pertaining to a financial year cannot be claimed after filing the return (for September) of the next financial year or the filing of the annual return for the year to which the credit pertains - whichever is earlier

Input IGST to be utilized against output IGST, CGST and SGST in the order of IGST, CGST and SGST

Payment of tax charged on the  invoice by supplier

 

 

Filing of GST return

 

 

Match the claimed credits with the vendor tax liability. In case of a difference / discrepancy, excess credits will be disallowed to the recipient.

 

 The above requirements are likely to lead to the following systemic requirements

·         A systematic way to automatically calculate the credits

·         A systematic way to do a vendor account reconciliation

·         The need to do a vendor reconciliation will need an ability to upload the vendor data from GSTN into Oracle.

·         A form to view the GST balance and ability to write-off credits which cannot be claimed

 

Solutioning using Infosys Accelerators -

We have a pre-built repository of ready-to-deploy solutions, which will help enterprises shorten the time to solution and then to develop the solutions. The solutions cover all the areas mentioned below

S Num

Item

Infosys Accelerator

1

Master Data

Re-usable solution to enrich master data

2

Tax rules ( defaulting tax on business transactions)

GST Tax Matrix, Pre-Built GST Configuration Templates

3

Cutover Impacts

Pre-identified components and pre-built solutions to correct cutover impacts.

4

Business documents

Re-usable solution to fix business documents

5

Reporting and Accounting

Pre-built reports, solutions to meet the reporting and accounting needs.

 

Refunds and Credits:

The Infosys solution for claiming refunds and credits will require developing the following programs and solutions to track credits, perform vendor reconciliation, claim credits and write-off credits.

·         Tracking Credits - A custom form will be developed to track the GST credits.

·         Vendor Reconciliation - Two custom programs will be built

1.       A custom program will be built using API provided by GSTN, to upload supplier data.

2.       Custom program will be built to automatically list the unreconciled items with reason code e.g. Goods in transit.

·         Claim Credits - A custom program will be built to automatically claim credits as per the GST rules

·         Write-off credits - The custom form to track credits, will include the ability to write-off credits.

 

Timelines:

The Infosys solution will enable enterprises to freeze the GST solution in 5-8 weeks, leveraging the Infosys 'Tax assessment framework' and pre-built solution repository.The likely timeline for the solution will be as below.

 

 

 

 

India GST Plan.PNGIn Conclusion:

Considering time frame-work of 1-2 months for solution finalization plus implementation effort of 2-4 months, it is prudent for organizations to start the work on GST immediately, to be ready for the 01-Apr-2017 launch.

 

 

 

 

 

Roadmap to become a Digital CFO

Finance function has been constantly evolving. From being a bean counter, it has become the guardian of the shareholder value and a trusted advisor.

As the guardian of the shareholder value, it is important the function considers the impact of the happening Digital revolution on the finance function. The digital revolution is toppling leaders at a pace never seen in history.  Hence, it is critical the CFO understand the Digital revolution and what it mean for the finance function.

Digitalization is often understood in a very narrow sense as the automation of the business operation or moving away from using physical documents to digital documents. While this is correct, the Digital revolution is a much bigger exercise.

Gartner defines Digitalization as "the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business".  The 'Infosys Digital' solution helps enterprises redefine consumer experiences, renew and amplify their technology core, and ensure unified orchestration and management across the digital ecosystem.

What does this mean for the finance function?

The change in business models will require the finance function to build, evaluate and guide enterprises in decision-making.  Failure to do so, will mean non-performance of the most critical function of the CFO i.e. safe guarding the shareholder value. Numerous surveys have also repeatedly called out the CFO as a major decision maker in IT investments and in big number of cases the CFO has direct responsibility of the IT function. This further strengthens the case for the CFO to understand and probably push the enterprises into the digital revolution. The digital leaders will not be able to able to increase increased revenue and margins, it will also lead to a significant reduction in cost. An Oracle-FERF survey put the cost saving as 20% of the cost base.

While the CFO office gets involved in pushing for the Digital revolution and advising on the new business models it is also necessary for the 'Finance' function to be flexible and innovative is using the digital age knowledge to reach the next level of maturity.

 What is digital finance?

 To assess the current level we should look at the four attributes of the a 'Digital Finance' function

1.       Leverage of Cloud - Strategically leverage cloud to modernize finance

2.       Leverage of Mobility - Leverage mobility to automate, speed the processes and provide real time data

3.       Leverage of Data age Big and Analytics - to improve business decisions, be able to present diagnostic, predictive and prescriptive insights.

4.       Leverage of Internet of Things, Social Media - to deliver real-time information using mobile devices and social media.

How to reach the Aspired Digital Levels?

The Process:

The 'Infosys Digital Finance Capability- Maturity Model' -helps an enterprise to assess the current 'Digital level' of its finance function. The assessment is done for the various processes within the finance function like Payables, Receivables, General Ledger etc. Next,

Digital_Fin_Process.PNG

based on the enterprise business environment the target levels will be set by the business with recommendations from Infosys. Enterprises may take a step-by-step approach to move from one level to another to ease the change management, budget availability, criticality and other business realities. Infosys will also help the enterprise set the new KPI to track the progress and assess the performance of the digitized function.

 

The Solution:

The Oracle Cloud set of solutions along with Infosys Mana solution provides numerous options to build the Digital enterprise. These solutions can be deployed on cloud.  Infosys will also help the enterprises build other solution levering the 'Infosys Digital' expertise to build solutions not covered by Oracle Cloud or Infosys Mana solutions.

Oracle Cloud:

Modern cloud applications from Oracle help you speed your digitization journey. These applications are integrated with social, mobile and possess analytic capabilities to help you deliver enhanced customer experiences.

Below are some of the Out-of-the-Box solutions offered by Oracle cloud, to speed up the Digital journey

·         Oracle Financial Consolidation and Close Cloud - built to optimize the close. Financial Consolidation and Close Cloud is designed to help minimize risk, provide transparency to the process, and accuracy to the results. Provide real-time insight and access to data with interactive process and financial dashboards.

·         Oracle Analytics Cloud delivers business analytics for traditional data and big data across the entire enterprise.

·         Account Reconciliation Cloud - helps management and improvement of global account reconciliation.

·         Accounting Hub Reporting Cloud - improves reporting by providing multi-dimensional and analytical capabilities.

·         Use Financial Reporting Compliance Cloud Service to optimize controls within and outside your financial processes using an integrated solution as part of your Oracle ERP Cloud deployment.

Infosys Mana:

Mana is a knowledge-based AI platform. It brings machine learning together with the deep knowledge of an organization to drive automation and innovation. M

Mana does Data Collection from different integrated sources by using the information platform (IIP) and relaying it for further analysis. MANA then utilizes the  'Knowledge platform' (IKP) of Mana to analyze the data and detect anomalies. Next, the Automation platform (IAP) of Mana is used for 'Automated strategy' update, Automating fixing of the upstream processes. Mana also provides numerous dashboard to view real time data showing views across regions in real time with predictive and prescriptive analytics.

Below is the how Mana solution works for business case , where the enterprise wants to improve the DSO by automatically updating the collection strategy based on statistical, text and econometric analysis of the data fed from the various application like - Cloud ERP, Credit agencies like D&B, financial information providers like Bloomberg and third party applications.

 

Mana_Process.PNGMana provides similar solution for other finance pain-points. Below is the current set of Mana finance solutions.

S Num

Mana Solution

1

Improving DSO by reducing propensity to default

2

Eliminating disputes through dynamic systemic controls model

3

Increase First Pass Match % & Exception Invoice Management

4

Re-imagining T & E process for World-Class Performance

5

T & E - Fraudulent Claim Detection Management

6

General Ledger & FPnA -  Acceleration of Close process

7

General Ledger & FPnA- Improving  Effectiveness of Balance Sheet Account Reconciliations (BSAR)

8

General Ledger & FPnA- Reducing market risk by real time monitoring of foreign exchange

 

Conclusion:

Where do you see your organization in terms of Digital maturity of the finance function? In our discussions with the finance leaders, the finance related digital work does not seem a priority item. Moreover, many CFO's also feel with the automation of the operation tasks and creation of shared services, the finance functions are now fully matured with no scope for drastic improvement.  There is also a reluctance to move decision-making tasks to machine intelligence. The CFO needs to overcome these inhibitions is using the new technologies of machine learning, robotics process automation, artificial intelligence. Leveraging the new solutions will make the decisions better, faster and also free-up the bandwidth of some of the always-in-shortage finance staff for more critical analysis needed to explore new lines of business , expand the core business. Thus, helping the CFO in guarding and enhancing the share-holder value.

 

 

 

September 8, 2016

Internet of Things (IoT) in field service management (FSM)

In today's competitive world, real-time data and innovative service methods are vital for field service enterprises to ensure customer delight, increase revenues, and expand profit margins.

The IoT explained

The Internet of Things (IoT) allows machines to communicate with each other (M2M communication). It is built using a combination of networks that comprise of data-gathering sensors, devices, big data, analytics, and cloud computing, which communicate via secured and encrypted channels. Connected devices enable efficient predictive maintenance by constantly providing information on a machine's performance, environmental conditions, and the possibility of failures. IoT can connect machines on the field in order to record incidents in real-time into a semi-intelligent 'Gen-X' FSM system.

Integrating IoT with FSM software applications

Field service organizations always strive to consistently provide the best service experience to their customers, by ensuring immediate repair and maintenance of their equipment and machinery. By collecting data about the machine's health and performance from IoT sensors, organizations can leverage predictive and preventive field service to minimize device downtime.


Three primary traditional FSM challenges

Here are three primary issues that challenge the current reactive scenarios:

    Field technicians execute the job and fix the equipment after the issue is reported. However, the delay can impact business continuity, which in turn affects the operating profit margins


    Adding more field technicians and service trucks to the field comes at a cost and sometimes the increased capacity remains under-used


    Assigning more work to existing field teams can have a negative impact on SLAs and first-time fix rates. Even worse, it can increase the cost of travel and overtime

Essentials of a new-age FSM solution

A field service management system that integrates device sensor data, technicians, customers, and technology is the key to address these issues. It should function in a predictive and preventive mode with the following features:

    The FSM process, which includes issue identification, communication, incident creation, scheduling, and assignment can be automated, thereby ensuring zero disruption in machinery operations and no or negligible downtime. This not only increases productivity, but also expands operating profit margins

 

    Most FSM products can also automate incident creation, scheduling, assignment, and invoicing processes. Using IoT, we can predict upcoming issues based on sensors data analysis and auto-creation of incidents based on preset threshold rules

The workflow of a FSM system with IoT integration

Here is an outline of the flow of incidents in a typical IoT-enabled FSM system:

1.   Data from the equipment's sensors is collected and transmitted, using secured and encrypted channels, to a big data storage


2.   Big data management and analytics is used to parse and analyze for refined sensors data


3.   The IoT command console is configured with predefined threshold rules to identify errors and monitor the device's health and performance


4.   Incidents are auto-created in the FSM system whenever errors are detected


5.   Auto-scheduling, routing, and dispatching of field service technicians against the incidents is done based on customer entitlements, location, product, skills required for the job, technician's availability, parts availability, etc. via the FSM system


6.   A field technician performs the job at the customer's site; records the effort, parts used, travel time, and any expenses incurred; and then bills the customer


Workflow of Field Service Management application using IoT.

Six Solution benefits



Wind turbines: A case in point of how IoT integrates with FS systems

Failures in wind turbines interrupt power generation leading to lower productivity and higher system downtime, which result in varying energy production and higher operating costs. To maintain profit margins, higher efficiency and uptime are required.

Near-real-time analytics provides data so that FS teams can react faster and address the issues before they become mission critical, thus reducing impact and avoiding downtime.

The wind turbine's sensors collect real-time data that is analyzed and through which, auto incidents are created, service scheduled, and an agent assigned to fix the issues. Wind turbine sensors are also used to continuously collect operating temperature, rotor acceleration, wind speed and direction, and blade vibrations - all of which can be used to optimize the turbine's performance, increase its productivity, and execute predictive maintenance to ensure reduced downtime.


*** Authors: R.N.Sarath Babu and Haresh Sreenivasa ***


Continue reading " Internet of Things (IoT) in field service management (FSM) " »

August 13, 2016

Oracle Transportation Mobile app: A review

Oracle has come out with Oracle Transportation Mobile app version 1.1 which is compatible with Oracle Transportation Management (OTM) 6.3.X version. This app provides a very natural mobile experience as the user can work with this application using the swiping, scrolling, and rotating mechanism. You can download this app from the App Store or Google Play. While reviewing this app, I will be analyzing it based on the following criteria:

1. Ease of use: Mobile app should be intuitive and easy to use

2. Functionality to review tendered shipments / accept tendered shipments

3. Ability to add events

4. Feature to add signature

5. Capability to add damaged item's condition / photo

6. Functionality to view contact details of consignee

7. Ability to work offline as connectivity can be missing in remote locations such as Alaska / Hawaii

8. Feature to review invoices

9. Ability to add multiple events across multiple shipments

Having reviewed the OTM mobile app, this application is easy to use and fun to work with. From an initial setup perspective, it is quite easy to get started. The transport carrier needs to login using an email ID and password. The admin needs to provide certain access control lists to the service provider, to provide permission to access the application and to be able to enter events. When connected to internet, you can begin with onboarding carriers on this app within a week by doing necessary setups and providing the login/password info to the carrier.

As soon as shipment is reviewed for execution and tendered to carrier, the carrier can view it immediately by refreshing his data on the App user interface. The carrier can review shipment information such as shipment stops, weight, order information, item information, equipment information, and consignee contact information. This helps create a complete paperless experience, thus aiding the cause of green transportation.

The application provides the ability to accept / reject the tender, and the response is immediately available to be seen by shipper. Thus, there is no translation (B2B) involved in between. Carriers can cut down on the cost of B2B implementation with this app.

Once the carrier is ready with the pickup, he can add events like pickup, in transit, delay events with date / location. The application provides the capability to add an event based on the shipment's stop location or current location. The application also provides the capability to add photo / signature for the event where the set-up is defined in OTM. Hence, it should be known to the carrier that he/she can add a status on certain events only.

This application comes with a local Structured Query Language (SQL) database which allows relevant data associated with the shipment to be stored on the mobile. However, in case connectivity is an issue, the carrier must be able to only view the shipments but will not be able to add events till the connectivity issue is resolved.

The application does not provide the capability to review invoices as an out-of-the-box feature. It could, however, be possible to add it via Representational State Transfer (REST) application programming interfaces (APIs), but I am yet to review REST APIs. Also, the application does not provide the capability to add multiple events in its current state, and only one event can be added to one shipment at any given time. Overall, this application helps in providing enterprises with quick onboarding capabilities to their carriers /drivers.

otm_mobile_app.PNG

Screenshots from the OTM Mobile App

OTM Mobile app Features

Rating ( 5/ 5)

Ease of Use

5

Review Tender / Accept Tender

5

Ability to add events

5

Add Signature

5

Add Photo

5

View Contact Details

5

Ability to work offline

2

Review Invoices

0

Ability to add multiple events

0

The app gets an overall rating of 3.5/5

Written by: Vipin Kumar Madan

Designing Next Generation Supply Chain and Logistics

In today's world, global economy can be erratic and businesses around the world need to adapt to ever changing scenarios. Moreover, growing competition and tectonic shifts in technology have forced businesses to re-think their supply chain and logistics strategies. Supply chain professionals around the globe are exploring possibilities and leveraging cutting-edge technology to gain competitive advantage. We discuss here top-two disruptive technological breakthroughs, which are crafting the next generation of supply chain and logistics. 

Device mesh: Hyper-integrated, Automated and Responsive supply chain

Let's face it!  In the last couple of years, an explosion of technologies is transforming the way supply chains will function in the coming years. Trending technologies include automatic identification and data capture (AIDC), Internet of Things (IoT), Bluetooth connectivity, electronic sensors, radio-frequency identification (RFID), cloud computing, mobility and many more! Together, these technologies create a digital mesh of devices, which transform the supply chain and logistics processes. This enhances the information flow and communication between various supply chain units and stakeholders.

Device mesh is gaining popularity because they are able to address the gaps between ground realities and planning estimation in a volatile business scenario. In addition, they enable decision makers to respond to situations in a fast and efficient manner and avoid delayed communication. Also, we can't discount the valuable feedback we get from customers via various means such as customer service contact, social media platform, online interaction etc. -  Just imagine the possibilities if we can have all of it almost real time!! Device Mesh unlocks such possibilities.

Especially logistics providers around the world are early adopters of cutting-edge technologies and have been able to improve logistics visibility, ensure on-time delivery, and enhance customer service through device meshes.

a.png

Three pronged benefits of Device Mesh in Logistics space

Other areas such as enterprise wide visibility, warehouse and yard management, and fleet management have immediate benefits of adapting to such technologies. Businesses can have better control over their assets across inventory and transportation, reduce operational costs, or improve data accuracy.

Advanced Machine Learning and Analytics: Smart supply chain solutions

We live in an era of data explosion such that by the time you complete reading this line over 2.5 million pieces of content are shared on Facebook. With every second more data get created, but there are limitations to amount of data a human alone can analyze. Machine learning algorithms viz. supervised and unsupervised help us analyze such big data explosions and spot trends, behaviors, and possible bottlenecks in supply chain and logistics.

Machine learning remains a consistent technology trend, which is bound to stay valuable in the coming years. Though a recent entrant in the trend hype, it has quickly evolved to capture attention across businesses. In fact, machine learning replaced big data last year in Gartner Hype Cycle.

b.png
Gartner Hype Cycle 2015

For comparison here is Gartner Hype Cycle for 2014

Whether we talk about IoT, digital mesh, automation agents, user experience or smart machines; machine learning has an important role to play. Organizations around the world are waking up to the possibilities and insights that machine learning has to offer and are using it to gain competitive advantage. Logistics providers are saving millions of dollars each year by learning from data they generate.

Machine learning goes hand-in-hand with analytics. Data science as depicted on Gartner Hype Cycle is classified under innovation triggers -- businesses now have tools at their disposal to generate intelligence from historical data and to take it to next level. The advent of predictive analytics and advanced business forecasting techniques are helping businesses to mitigate risks, trigger early warning systems in supply chain, manage manufacturing better and anticipate demand beforehand.

Speed, agility, responsiveness, smart, and efficient are adjectives which define next generation supply chains. Evidently over time it will change the way business is done but there are extra costs which are involved in incorporating these technologies to your existing supply chain. Before embracing such disruptive changes, it's recommended that pros and cons are weighed rationally to have more benefit out of such enterprise.

Written by: Deepshikhar Tyagi

 


August 12, 2016

The Global Impact of TPP and Oracle GTM's Adaptability

The Trans-Pacific Strategic Economic Partnership Agreement (TPP) is a proposed trade agreement signed initially by the four Pacific Rim countries of Brunei, Chile, New Zealand, and Singapore, and later by Australia, Canada, Japan, Malaysia, Mexico, Peru, the United States, and Vietnam.

The main objectives of the agreement are:

          -          Comprehensive market access
    -          Inclusive trade and development
    -          Regional integrations
    -          Addressing new trade challenges

The signing of the trade treaty is bound to usher in the following changes:

1)      More cumulative rules of origin

Countries that are a part of the same Trade agreement can share production/manufacturing of goods and can comply with the concerned laws of origin together if the Trade agreement allows for 'Cumulative Rules of Origin'. It simply means that a manufacturer in a country can use raw materials from another manufacturer in another country (that is a part of the trade agreement) without losing the actual status of the input.

How Oracle GTM will help: Using Oracle Global Trade Management (GTM), any import (to be used as an input in the manufacturing of an item) coming to a member country from another member country can be flagged, and the final item created can still bear the country of origin as the one where the plant is located.

For example, Oracle GTM is being implemented for a customer in Canada (member country) who is importing some parts from Malaysia (another member country) to create an item. This customer further exports to Israel and wants to enjoy the benefits of the agreement that Canada separately has with Israel.  Using Oracle GTM, the customer can change the origin of all incoming parts from member nations to 'Canada' and enjoy the desired benefits. At the same time, it can also ensure that the parts coming from non-member nations still show their actual country of origin.

This can be done by simply creating a compliance rule set-up that screens the origin locations of all the incoming parts and checks them against the list of member and non-member nations.

gtm3.png

2)      Non-discriminatory trade liberalization

Non-discriminatory trade liberalization will be a byproduct of the TPP. With this agreement, more modern, simpler, standardized and more transparent regulations will come into existence to facilitate trade. This will be very similar to the case of European Union (EU), where customs procedures have been standardized across all 27 member states.

This simply means that a lot of countries engaging in trade with TPP members will be exempted from certain mandatory documents that were required earlier. A long list of documents will most probably be reduced to just a few documents. Some of these documents, however, will be demanded by customers and will have to be produced only when asked for.

How Oracle GTM will help: Oracle GTM's feature of 'document generation' offers high degree of customization (unlike other GTM solutions) and can be made to create a single document that contains all the information required by various regulatory bodies. With its next release, Oracle also plans to introduce a readymade, customer-driven 'document request' feature that will allow customized documents to be created as per requests made by the customer.

3)      Landed cost calculation to become a decisive factor

In the non-discriminatory environment that TPP will bring, various countries will be treated alike by importers. There will be no or minimal non-tariff trade barriers like 'export subsidies,' 'import quotas,' 'determination of the eligibility of an exporting firm by the importer,' 'preference to domestic suppliers,' etc. Under such conditions, 'landed cost' of import / procurement will play an important role in deciding which country to import from.

For instance, an importer in Canada, interested in importing from a TPP member country, will treat all members alike and will not give any special treatment to a particular member nation. Thus, deciding whether to import from Thailand, South Korea, Vietnam, or even Mexico will depend heavily on the 'landed cost in Canada' for all these options. In earlier times, Mexico would have received preference due to North American Free Trade Agreement (NAFTA) and its proximity to Canada, resulting in lower logistics cost. Now, however, that will not be the case.

How Oracle GTM will help: Oracle GTM's 'landed cost estimator' feature allows any customer (importer) to create test scenarios that allow imports from various nations and then comparisons of the results. It also allows the importer to add tentative costs like freight, insurance, duties, etc. After creating and analyzing different scenarios, the customer will be much better placed to decide which country to import from.

gtm4.PNG

4)      Duty drawbacks / rebates by the government to see growth

Exporters based in the member countries outside of the free trade zones (FTZs) will also increase in number. A number of local manufacturers and merchants who will export to other TPP member countries will claim duty drawbacks / reliefs from their governments. This will give rise to a need for quick and accurate document generation.

How Oracle GTM will help: Usually, to claim the benefits of duties, a 'proof of export' has to be made. The 'document generation' feature of GTM, once again, will help exporters produce these 'proof of export' documents and will help the exporters reap the benefits of duty drawbacks / relief faster.

Written by: Ravikiran Narayan Khobragade and Mohammad Haider Talat

Infosys Edge: Plug-Tune-Play Oracle GTM Solution

In today's rapid globalization, most successful organizations operate in more than just one country -- for sourcing raw materials, importing goods, exporting finished products, and more. However, while operating in international markets, organizations need to abide by complex international trade laws that might require them to do some or all of the following:

      1)      Classify their products based on an international system or source / destination country-specific system. For example, Harmonized Tariff Schedule of the United States (HTSUS) for American goods
 2)      Avoid trade with people / companies suspected of being involved in international crimes / terrorism
 3)      Avoid trade with countries that are under embargoes. For example, Sudan, Syria, etc.
 4)      Comply with the trade treaties that the involved countries are a part of. For example, mandates issued by Nuclear Suppliers Group for a member country such as Australia
 5)      Comply with country-specific trade obligations. For example, no Israeli-origin goods are to be allowed for imports in a member country of the Organization of Islamic Cooperation (OIC), such as Saudi Arabia
 6)      Assign license numbers to goods that are controlled / in dual-use --  for example, Export Control Classification Numbers (ECCN) for US exports
 7)      Create and provide regulatory / commercial documents that need to accompany goods -- for example, commercial invoices and bills of lading
 8)      File relevant documents electronically with the local customs authorities -- for example, 'Paperless Customs and Excise' or PaperLess Douane en Accijnzen (PLDA) in Belgium

Country-specific requirements

It is crucial to note that all these requirements vary drastically from one country to another.

For instance, in a member country of the European Council (EC) -- like Germany -- the exporter needs classification codes that are specific to EC (HTSEU), customs filing that is specific to Germany (Automatic Rate and Local Customs Clearance System / ATLAS), and other similar trade compliances specific to the trading bloc or the country. However, when you consider an APAC country -- such as New Zealand -- the exporter needs classification codes specific to the island nation (NZHSC, in this case) and customs filing with electronic cargo information (ECI), which is again country-specific.

Standard Oracle Global Trade Management (GTM) implementation

Any GTM software -- or to be precise, Oracle GTM application -- provides a tool that can be configured and customized to suit the trade-specific requirements of a customer. It comes with absolutely no data of its own. Hence, any system integrator (SI) working for a customer has to first provide country-specific data to Oracle GTM, followed by the industry-specific data, and then the company-specific data. Once the master data is fed into the system, one needs to further build the configuration by writing rules, business flows, and many more complex equations. Once this is done, the SI performs the testing, fine-tunes the system, and finally takes the configuration live for the customer. This activity usually takes months of effort, numerous exchanges of information, and several rounds of testing.

Infosys readymade solutions

At Infosys, we have walked an extra mile in the Oracle GTM space by creating what we refer to as 'Infosys Edge: Plug-Tune-Play Oracle GTM solution.' With a dedicated team of over 150 consultants from the 'supply chain' and 'global trade' spaces, Infosys performed extensive research on certain key geographical pockets and has now come up with pre-loaded and pre-configured solutions for various trading regions / countries of the world.

As a direct result, this set of solutions has drastically reduced the time and effort that it takes to deliver a GTM solution to a customer. Where a routine solution requires loading, configuring, customizing, testing, and fine-tuning before the application goes live; with Infosys, the process simply comes down to testing and fine-tuning. We have already implemented the system readymade for various countries in North America; Europe, the Middle East and Africa (EMEA); and Asia-Pacific (APAC) regions.

Furthermore, if you are a defense equipment-manufacturer based out of Australia, we already have a system prepared for you that does the following:

     1)  Checks classification of your items as per the Australian Harmonized Export Commodity Classification (AHECC)
2) Screens your business processes / transactions as per the list provided by the United Nations Security Council (UNSC) sanctions and additional Australian Autonomous sanctions
3) Checks if any of your exports fall under the Defense and Strategic Goods List (DSGL) and whether licenses like a Restricted Goods Permit (RGP) or Defense Export Permit (DEP) are applicable
4)  Creates shipment data for customs filing with the integrated cargo system (through CI / customs interactive facility or EDI / electronic data interchange)
 5) Flags all transactions that fall under any of the trade agreements that Australia is a part of -- for example, China-Australia Free Trade Agreement (ChAFTA)

Since our readymade solutions already have most (if not all) of the capabilities that a business such as yours might need, it drastically brings down the total time and effort required by us to provide the right solution to you.

 

GTM_pic1 (1).jpg
Written by: Ravikiran Narayan Khobragade and Mohammad Haider Talat

August 11, 2016

OTM on Cloud: Buy Vs Rent Dilemma for Transportation Management System

For enterprises, running operations on cloud has come a long way from being just a cost saver to a rapid business enabler.

In today's fast-changing dynamics, chief information officers (CIOs), who are keen to implement transportation management solutions for their organizations, are immersed in the following dilemma:

Do I buy a transportation management system (TMS) product and implement it on-premise or do I rent the services over cloud for my TMS?

At the same time, CIOs of companies that already use TMS systems are in a different dilemma over the following:

Do I continue investing and upgrading to a newer version or do I move the processes to cloud?

The answers to the above questions are not simple! In this blog, we will elaborate on how Oracle Transportation Management (OTM) cloud solution and Infosys help CIOs make this decision.

Customer Category

We, at Infosys, strive to understand customer needs and their existing processes before we provide a recommendation. Towards this, we evaluate the client capabilities across the following:

     a. IT landscape
b. Objectives and pain points
c. Current TMS solutions
d. Solution complexities and dependencies
e. Existing business processes

     Based on our evaluation, we try to categorize the client in the following buckets :

    a. Entrants: No TMS and transportation processes are small-scale and adheres to industry standards without much deviations.
b. Intermediate: No TMS or client has homegrown applications with complex business processes
c. Complex: OTM is already implemented but running on an older version or is highly customized leading to significant expenses on infrastructure and licenses

Infosys can help companies transform from a state of legacy or no systems to one with future-proof systems. Our evaluation process for each of the above categories differs. We believe in the basic mantra that software must compliment the business and not define it, but somewhere Oracle has put most, if not all, of the best practices into the software. Hence, it is always best to see if the processes can be made lean and mean. Infosys puts the effort in understanding the business and the criticality of the process implemented before any recommendation is provided to the client.

     a. Entrants: There are some smaller companies which do not own comprehensive transportation systems. Moving to OTM solution is the best option for them. They get industry best practices at the least cost possible. It kick-starts the redefinition of their processes, improves their business, and paves the path for growth. As a result, they get to own industry standard processes at a much lower investment. We also enable them to choose from a range of pre-configured solutions to rapidly reduce implementation life cycles by using standard processes and valuable, bolt-on applications
b. Intermediates: The best option is to move to OTM to make their systems future proof. We provide an assessment of the solution and a recommendation based on the complexity and client objectives.  If after careful evaluation, it is still found that certain customizations are absolutely necessary, then OTM can be complemented with the Oracle Platform as a Service (PaaS) solution. The combination of OTM and PaaS helps to bridge the gap between customizations and standard features
c. Existing: Many companies run on legacy transportation management solutions. This requires additional investments for upgrades and continued support from software vendors. This is where the move to OTM Cloud will also be helpful. We can migrate the solution to OTM Cloud and complement it with Oracle PaaS solution

     Each industry has it specific nuances and any solution has to be reflective of that. Our solutions are industry-specific and take care of these nuances. In addition, they can be rapidly implemented with pre-configured OTM instances, documentation, mobility, etc. The solution suite from Infosys can include the PaaS solution as well, if the standard features of OTM do not fulfill all requirements.

The combined benefits of implementing our solution along with OTM Cloud are as follows:

     1.  Low cost which makes the OTM Cloud proposition very attractive. There is no investment on infrastructure 
2. Rapid implementation methodology helps customers gain faster return on investment
3. Upgrades are managed by Oracle and Infosys, which ensure that the client's technology infrastructure remains current. Cost-effective license fee as customers avail a subscription based model
4. PaaS solutions are provided for functionalities that do not have a standard OTM feature

Written by: Anirban Roy and Sambasivam

Rate Maintenance: A task simplified by OTM v6.4

Amidst a multitude of enhancements over previous versions, Oracle Transportation Management (OTM) v6.4 has caught the attention of OTM practitioners and users with its improved fleet management, rate maintenance, and mobility features. Considering the criticality of rate maintenance function and also the frequency with which OTM rates need to be updated, it won't be an exaggeration to conclude that the rate maintenance tool is poised to stand out as one of the key driving factors for OTM 6.4.

Global economy today is highly dynamic, complex, and competitive. Businesses strive hard to synchronize their offerings along the crests and troughs of the economic indices. In such an uncertain terrain, logistics service providers and carriers are left with no other option but to frequently update their service offerings with revised pricing structures. In today's world, rates and accessorials are in constant flux while service providers and transportation lanes are constantly being added or removed from supply chains. Thus, from the perspective of OTM users as well as those responsible for maintaining the IT infrastructure, these fluctuations emerge as one of the most complex, time and resource consuming activities. Let me begin by listing down the key reasons that favor this improved rate maintenance tool:

  • Conventional rate upload process in OTM is time consuming, resource intensive, and expertise requiring activity
  • OTM rate tables are highly interlinked and inter-dependent; also, as these involve a large number of related attributes, the scope for error is huge
  • Owing to volatility of market forces, there are frequent fluctuations in rates and consequent revisions to the offerings of service providers

However, before jumping to conclusions, it's important to understand the 'hows' of the conventional rate upload process. Basically, rates in OTM, be it buy or sell, are configured through either of the following methods:

  • Manual entry via user interface
  • Table-by-table upload of comma-separated values (CSV) through Business Process Automation- Integration

The manual entry method mostly involves business users and is used only for a small number of records. The CSV upload method is more popular for editing and uploading large number of records, but on the flip side, the tables have many dependencies and unless correct values are inserted, it would lead to complex errors. To illustrate this point, I would like to quote a few interrelated tables such as X-Lanes, Rate Versions, Rate Offerings, Rate Geos, and so on. Also, each of these tables consist of umpteen attributes, which correspond to a totally different set of values.

In such a situation, OTM v6.4 seems to have brought a much needed intervention in the form of its Rate Maintenance feature. However, as all good things come at a cost, this feature too requires a license for OTM Sourcing. Its user interface leverages the Oracle Application Development Framework (ADF), which is being used to enhance overall user experience throughout OTM.

The Rate Maintenance feature comprises of the following key processes:

  • Managing rate load definitions or defining structure of desired rates: Users begin by simply selecting a template or sample rate to define the fields they want to collect or modify. They then configure what and how they want the proposed rates spreadsheet to look like based on the available rate attributes
  • Downloading existing rates or generating spreadsheet: Depending on whether 'new rates' are to be configured or 'existing rates' need to be modified, users select either of the two available options: 'download without rates' for former and 'download with rates' for latter. Using the Rate Load definition ID and based on the selected option, users query the rates which they want to create / modify
  • Populating / editing rate data in spreadsheet: Users populate the spreadsheet with the new rates or rate updates
  • Uploading the rates spreadsheet: Once data entry is completed, the rate spreadsheet is selected to be loaded into OTM
  • Reviewing, approving, and making rates operational: Approval actions enable the user to review and approve the rate changes. An audit trail of all rate uploads and approval activity is maintained. Lastly, the user finalizes the rates making them operationally available

Thus, in this manner, users are able to easily upload and maintain rates in a logical and user-friendly way. The interface and workflow shall undoubtedly play pivotal roles in shortening the quote to contract process. In a nutshell, this Rate Maintenance feature of Transportation Sourcing v6.4 leads to improved productivity by enabling business users to manage rates without requiring technical knowhow of the OTM rate tables.

On a similar note, prior to v6.4, Infosys OTM competency too had developed a homegrown service solution in the form of a mass upload tool to facilitate such requirements.

Written by: Prayash Baruah

September 30, 2015

Enterprise DevOps and Oracle

Various organizations dread the traditional development execution cycles because applications take longer time to deploy, become more turbulent, and continually get worse. IT operations are mired in firefighting mode all the time. DevOps is the perfect blend of the software development and IT operations.

Organizational Stakeholders have different needs on their minds. Management demands faster time to market and quicker turnaround, Operations team ought to have ease of operations and flexible environments, Developers and Testers are constantly striving for efficiency and visibility.

DevOps is the most appropriate answer to satisfy these stakeholders with a Continuous Delivery Approach.

Continue reading " Enterprise DevOps and Oracle " »

August 11, 2015

Product Data Security with Oracle Product Information Management (PIM)

In today's Collaborative Market, Lots of data need to be shared across supply chain stakeholder. New edge technologies are giving platform to share product data across supply chain. Quality data and Security feature always play vital role in success of Supply Chain Management. However when we share data with external or internal stake holder in Organization then there is always Data Security issue.

In PLM world there are some security feature. However in Oracle ERP-Inventory module we lost this security feature. I worked in Process Manufacturing/ Chemical Manufacturing due to Specialty Chemical we don't want to share our Product information with other facilities to avoid business risk/Data Security issues. It's always challenging to restrict access of user who creates Master Product Data in ERP side. Hence we have to use some custom approach or to use different item codes which add more complexity in our ERP solution.  

Oracle has Product Information Management Module is mostly used as MDM tool. However in one of our implementation we used it as add on Oracle EBusiness Module. PIM has lots of functionality but we will talk only about security feature in this blog.  

PIM provides Data security feature at various level

1.   Organization level - We can restrict data access of Group/ Users based Organization. 

2.   Item Catalog category level - Item catalog category (ICC) is one level of Grouping of Items. We can have different ICC in Business like in Computer business, we can have ICC like Desktop or Laptop or Hard disk, Key board, Mouse. Under this ICC we can assign different items which are relevant to ICC. One item can have only one ICC assigned. PIM use this ICC feature as controller in Most of other Functionality. We can restrict user access based on ICC. Hence we can restrict user access under one organization based on ICC.

3.   Item Level - We can restrict access at Item level.

We can achieve Role based Data Security based by using below feature.

1.   Role & Privilege - Privileges determines data access to user like Create/Edit/ View. A role is collection of Privileges. Business roles can be defined in PIM like Product Engineer, Design Engineer and Application Engineer etc. We can provide Privileges based on Role like Product Engineer will have Item creation Privilege, Design Engineer will have Item Update privileges and Application Engineer will have only Item View Privileges. Hence this way we can restrict Product access based on Role.

2.   Group -We can group multiple Employee/ Person under PIM group. Role and Privileges can be assigned to Group. Group can be defined like Business departments e.g. Planning, Sales, Engineering.  This is optional setup feature and we can assign Role to Person also.

This security feature can be effective to external stakeholders like Supplier and customer. Combination of Role and Group or Person, we can restrict access of User to certain functionality like Item creation access only, View Access only. Like shown below example.

 View image

In our Example we have Chemical Mfg Company and it has two product Group 1. Paint Based products 2. Oil based Products. Company Manufacturing in Three plants so if we have to restrict access of user based on Product type and Location/Plant then we can do it as mentioned below.

View image

Leveraging PIM Role based Data Security, we can overcome Supply chain Data security concern.  Role and Group configuration can be used for other processes or workflow like Change order and Change management.  

 

PIM is one of best in class Mater Data Management tool. We can integrate various system and publish product data to various system with various best features. Therefore Existing customer or Future customer can implement PIM as additional Module or MDM tool in Ebusiness suit to use its various functionality. I think Process Manufacturing industry should consider PIM for their Data Management Requirements also.  We will discuss about other virtuous feature of PIM in next blog.

April 23, 2015

Accounting and Finance Shared Services- Oracle Fusion Capabilities for Record-to-Report and Analytics

 

Accounting and Finance Shared Services have typically been formed in large multinational organizations with the objectives of cost efficiency, standardization and operational effectiveness towards the customers within the organization. Some of the business processes handled by F&A SS are:

-          Procure to Pay

-          Order to Cash

-          Record to Report

-          Financial Planning, Consolidation, Budgeting and Forecasting

-          Treasury and Cash Management

-          Audit and Control

-          Analytics on the financial data

-          Financial closing and Financial statement preparation

Over the periods; instead of merely being a cost center, shared services are emerging as strategic business partners- offering innovation and value addition to various business functions. The extended objectives of the F&A Shared services include extensive analytics and reporting.

My previous blog had stated the Oracle Fusion capability for Procure-to-Pay cycle. It can be accessed here.

The General Accounting- Record to Report Cycle, Consolidation, Reporting and Analytics- requirements of a Multinational, Multi-GAAP organization; using best-of-breed or legacy applications for sub-ledger transactions; can be catered by Oracle Fusion Accounting Hub (FAH) and Fusion General Ledger from Fusion Financials suite. The Financial Reporting Center of FAH involves embedded multi-dimensional Essbase cubes and offers state-of-the-art reporting and analytics which enables multi-dimensional analysis of various transactional and accounting data.

FAH can integrate and utilize the capabilities of number of reporting tools like Oracle BI Publisher, Oracle Hyperion Financial Reporting Studio, Fusion Edition and Oracle Business Transactional Business Intelligence. Drill down up to journal and transaction level is possible from any of the reports generated out of FAH which enables strong audit trail and control.

To record the transactions from Oracle/Non-Oracle applications and convert it into accounting entries, FAH offers a highly configurable rule transformation engine that generates the accounting entries, validates and transforms it into accounting journals. The rules can be configured based on the attributes of the transaction. For example Tax Accounts could be determined based on the country of transaction.

Different rules can be configured for different divisions complying with the local accounting regulations. FAH also captures additional attributes of the transaction for reference and reporting purposes.

FAH_Fin and Acc SS1.JPG

Some of the salient features of Fusion reporting are:

-          Fixed format reports and local statutory reports can be created using Oracle BI Publisher and Financial Reporting Studio/Workspace.

-          Interactive financial reporting and drill down can be achieved either by Oracle BI Publisher, Oracle transactional Business Intelligence, Account Monitor and Account inspector

-          Seeded BI reports are delivered in OTBI

-          Live and interactive reporting with multiple output options like HTML, Excel, PDF; available in Smart View

-          Drill down of the report information upto detailed journal and sub-ledger transaction level using Account Inspector

-          Bursting option available with BI Publisher to split the report and email or print them as per output option selected

-          Functionality to embed charts and graphs in the report

-          Drag and Drop report grid and dimensions

FAH also offers features for Budgeting and Budget Reporting, Consolidation and Inter-company processing. The advantage of FAH for an Account and Finance Shared Service specifically lies in its fitness to be integrated with diverse sub-ledger applications and providing robust accounting platform along with impressive reporting and analytics solution.

Continue reading " Accounting and Finance Shared Services- Oracle Fusion Capabilities for Record-to-Report and Analytics " »

February 16, 2015

Oracle CRM on Demand: Future, Roadmap and Strategy

 

Oracle CRM on Demand which was previously known as 'Siebel on Demand' has evolved long way from its acquisition by Oracle in 2006.  Oracle CRM on Demand is a hosted SaaS (software as a service) application which provides deep Sales Force Automation functionalities with strong analytics along with Customer Service, Marketing and Contact Management functionalities.  Oracle CRM on Demand is continuously evolved from Release 10 in 2006 to Release 27 in 2014. Initially after acquisition there was no major innovation pack for around 2 year however from Release 16 onwards Oracle has delivered Oracle CRM on Demand release in every 4 months [1]. Oracle CRM on Demand is now much more refined product and provides latest usability, mobility and extensibility solution.

Continue reading " Oracle CRM on Demand: Future, Roadmap and Strategy " »

February 3, 2015

Disappearing Sales Process & Emergence of Marketing Automation

According to research conducted by CEB marketing leadership council in partnership with google, around 57% of the sales process or due diligence process is over before a prospect ever talks to sales person.  The classic sales process of engaging a customer, qualifying the customer, creating opportunity, making a proposal, closing sale and following up, is fast changing. The customers are changing the ground rules. With advent of social media, smartphones, apps, mobility etc., there is a demographic of customers who are swaying away from the traditional sales process.

Continue reading " Disappearing Sales Process & Emergence of Marketing Automation " »

July 20, 2014

Mighty Oracle Fusion Transportation Intelligence

Retaining customer loyalty, meeting SLA's, managing increasing expectation of stakeholders within existing financial restraints are few of the challenges business face. Logistics hence, plays important role meeting such needs and provides competitive advantage. Transactional logistics data nowadays is not merely part of repository; it has grown as integral part of business strategy in today's world. If harnessed it can provide the competitive edge businesses around the world eye upon. With ever growing data storage capacity per unit cost, Businesses around the world have huge amount of such data. This data if utilized in strategic manner, can provide Intelligence support to day to day business decision or objective support to future strategies.

Oracle Fusion Transportation Intelligence is one such innovative product which meets such business needs. It's a web based solution which integrates Oracle Products such as Oracle Database , Oracle Data Integrator, Oracle Business Intelligence Enterprise Edition & Oracle Transportation Management (OTM).Transactional data residing in OLTP systems (OTM) is fetched into FTI historical repository.The FTI's historical repository act as a datawarehouse & provides information which can be utilized to support various level of decision makings. Organizations need to define and monitor various Key Performance Indicator (KPI's) or Metrics , keeping in mind the strategy , to analyze their business health.

 

Fusion Trasnportation Intelligence Features :-

·         Industry Specific Dashboards

·         Over 60 Prebuilt KPI's post OTM 6.0

·         Increased Adhoc Querying Capability

·         Interactive Alerts

·         User Defined Customizable Dashboard

·         KPI Targets

·         Performance Indicators

·         Customized Dashboards based on user role

·         Historical Analysis available for Decision Points

·         Process Management- ETL Jobs from OTM UI

·         Data Management- Data Load Status in FTI in Dashboard

·         Analysis At Week Level - Lower Level Of Granularity

·         Refnums Modeling in FTI

·         Ranking of Refnums - 3 Refnums per Object flow into FTI 

User Friendliness :     

  • Put reports in placeholders and if needed share it with other users by granting access
  • Create on the fly reports by simple drag & drop required columns
  • Ad Hoc Querying - Create business reports on ad-hoc requirements

Business Benefits:

·         Operations Benchmarking & Tracking

·         Defining Business Metrics

·         Business analysis spread across various periods

·         Various report available on-demand , to assist in decision making

·         Revise & keep track of business goals.

·         Get alerts based on business events.

·         Target Setting for future

·         Tune business processes

 

Fusion Transportation Intelligence Architecture Details :

FTI works with Historic Data and fetches data from Oracle OLTP servers. In practice , keeping in view the performance the data source is generally kept as ROD ( Replication of Operational Database) or DR (Disaster Recovery). Oracle Data Integrator fetches up the data from these repository servers. Diagram below depicts Oracle Data Integrator architecture :

 ODI.png

 

In practice , we trigger ETL process ( Extract , Trasform & Load ) from OTM UI. Once triggered , ODI fetches the data from source repository , transforms the data in to denormalized form ( extended star schema ) and finally , pushes data into Historical Database or commonly known as FTI DB. OBIEE ( Oracle Business Intelligence Enterprise Edition ) uses Historical Database for reporting purpose.Finally , OBIEE is linked with OTM/GTM products to access FTI from single UI window.

 

 Diagram below summarizes the process flow

 

FTI.png

 

 

Infosys Advantage :

Infosys brings it's vast experience in Consulting & System Integration. Apart from mentioned production features and it's implementation , Infosys brings tailored customizations which best suits business needs. Certain features that our expertise brings which doesn't come out of box :

ü  What-If Scenarios

ü  Developing Forecasting Capabilities

ü  Predictive Transportation Analytics & Simulations based on historical data

ü  Data Modelling & Wrangling

ü  Vouchers & Accrual Process Analytics

 

 

Fusion Transportation Intelligence brings best of the Oracle Products and it's integrated architecture provides flexibility which can be mould to suit existing business best practices.It's highly recommended for the business who looks forward to make best out of existing logistics data.

November 11, 2013

Oracle Projects and Labor costing

Guest post by Somnath Pansare, Principal Consultant, Infosys Limited

Compared to Oracle E-Business suite financial family of Oracle applications, Oracle projects family modules are not that extensively used. Recently many customers realized the potential of Oracle Projects suit and started using for their business. Now, lot of unused functionality is being explored and additional requirement or tuning of functionality is coming from these areas, labor costing is one of the areas.

Continue reading " Oracle Projects and Labor costing " »

October 22, 2013

Face of the CRM Apps (Part-1)

Guest post by
Poonam Gujral Nagra, Consultant, Infosys

 

Surpassing the Cut throat competition and keeping pace with innovative CRM trends all lead to a common point of bonding with the customers like never before by gathering information about the customers visualization for Service Reliability, Usage, Enhancement and Scalability. The next generations CRM Applications will change the way enterprise do business. The organizations are trying to decode the future of the next gen CRM Applications.

We have identified five trends in CRM apps space through which the enterprises can win more customers and effectively manage the relationship with the existing customers.

Continue reading " Face of the CRM Apps (Part-1) " »

September 12, 2013

External Transactions and Automatic Bank Reconciliation

Guest post by
Kiran A. Mathew, Senior Associate Consultant, Infosys

 

Lack of internal controls on reconciliation and estimation cash in your organization can lead to various issues like:

  • Lack of holistic view of cash position which impair management decisions
  • Misappropriation of Cash and other fraudulent activities.

Organizations always resort to bring in the internal controls in cash position analysis and reconciliation process to address these issues.

Continue reading " External Transactions and Automatic Bank Reconciliation " »

September 11, 2013

Solutions to curb market volatility and support the falling currency

Guest post by
Surabhi Shah, Consultant, Infosys

 

With the fluctuating market trends and growing need for more foreign borrowings has changed the face of Indian economy significantly. Tracing the genesis back of the rupee-dollar relationship, rupee's journey has taken several folds since 2012.  The year 2012-13 has been a roller-coaster ride for Indian Rupee with rupee depreciating all time low to 68.80. As a stepping stone, RBI came up with continuous measures to tighten the liquidity in the economy and to support the depreciating currency. With India being a developing economy and sky touching inflation, the depreciation of currency was quite evident. However, to curb the scenario, improvement in local macro economic factors is the most fundamental variable to sustain appreciation of Indian currency and economy growth in medium term.

Continue reading " Solutions to curb market volatility and support the falling currency " »

September 10, 2013

Oracle ADF Mobile - Taking the pole position on Enterprise Mobility

Guest post by
Praveen Verma, Project Manager, Infosys

 

With the advent of wireless technology and smartphones, world now realizes that this century will be the century of transformation, led by communication. We will continue to see massive changes in the way information is made available. This ongoing transformation is also being acknowledged by various industries, who in-turn, have started exploring various possibilities, challenges and opportunities with the changing environment.

Continue reading " Oracle ADF Mobile - Taking the pole position on Enterprise Mobility " »

Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management

Guest post by
Vidyullatha Prakash, Senior Associate Consultant, Infosys

 

Over the years, managing sales quotas across the sales organization has been an excessively resource and time consuming endeavor. Across industry verticals, sales managers had come to loathe "that time of the year" when their job was to set sales quotas and territories. This cumbersome process required sales executives to coordinate infinite reports and spreadsheets, often leading to delays and humongous errors. Furthermore, since it was an annual exercise, no updates were done when team changes or re-organizations happened or when there were any additions/deletions to the sales teams. Oracle Fusion Quota Management comes across as a breather to sales managers since it provides a number of capabilities that drastically reduce the time and effort required to perform the sales planning process. They can also leverage deep territory insights and related analytics to automate the calculation and reconciliation of bottom-up quotas based on the predicted market potential or historical performance of the territory. They can benefit from the rich set of embedded analytics by automating the distribution of assigned quotas to salespersons using pre-defined or custom distribution formulas. It also makes life easier for Incentive Compensation Analysts by keeping them informed of any changes being done to Quota allocations. Thus, the Quota management module in Fusion CRM aids to resolve numerous key business challenges like Complex Quota Allocation, Inaccurate Tracking, Unclear Results, Limited Forecasting and Long Sales Planning Cycle.

Continue reading " Sick and tired of allocating quotas? Switch to Oracle Fusion CRM Quota Management " »

September 6, 2013

CX 2020: Soothsayer who saw the future?

Guest post by
Saurabh Vasant Muley, Group Project Manager, Infosys

 

With availability of multiple channels for interactions, increasing influence of social media & ability to be connected on the move, customer's expectations from brands/enterprises have increased many-fold. Since interaction with a brand can happen thorough various channels, user journeys have become more complex & less predictable. This is an excellent opportunity for enterprises to leverage this situation to their advantage.

Continue reading " CX 2020: Soothsayer who saw the future? " »

September 4, 2013

Oracle Project Manufacturing - A complete solution for project manufacturing based industries

Guest post by
Srushti Gogate, Senior Associate Consultant, Infosys

 

Oracle Project Manufacturing is a part of the Oracle e-Business Suite which provides integration between Oracle Projects and Oracle Manufacturing applications. Typically in project based organizations like aerospace, manufacturing and EPC industries, Oracle Project Manufacturing; commonly referred as PJM provides a robust and comprehensive solution for managing project finances and supply chain.

Continue reading " Oracle Project Manufacturing - A complete solution for project manufacturing based industries " »

Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

In part-1 and part-2, we discussed ERP solution to SME and its features and limitation, now we will talk about benefits to system implementer (SI).

Continue reading " Cost Effective And Flexible Shared ERP Solution for SME Segment (Part-3) " »

First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1)

Guest post by
Hemantkumar Nathu Lothe, Senior Consultant, Infosys

 

For any transformational project, Go-Live is the ultimate goal. However, this is not end of the episode and the real action start during the first financial period closure. Most of the times, the period closure activity is being considered as the barometer for the successful implementation and hence it becomes imperative that the first period closure is as smooth and without surprises.

Continue reading " First Financial Period Closure Post Go-Live for a Large Transformation ERP Program (Part-1) " »

August 30, 2013

Service Excellence through Enterprise Knowledge Management

Guest post by
Runal Vinodchandra Vakharia, Senior Associate Consultant, Infosys

 

We are in times where the world is moving at a faster pace, customers are matured and companies are competing with one another to retain customers, while looking to increase revenue from current customers. This has led to the understanding that service offerings can be important differentiators and provide an opportunity to create a customer bond through emotion therebyRunal - Image - 12.jpg improving overall customer service experience. One of the tools to enhance customer experience is by deploying knowledge management tools to disseminate key information to service personnel/customers on the fly.

Continue reading " Service Excellence through Enterprise Knowledge Management " »

August 28, 2013

Measuring the Success of Customer Experience Management

Guest post by
Ruja Basnet, Senior Associate Consultant, Infosys

 

Organizations invest time and effort in undertaking customer experience (CX) transformation programs and redesign many business processes with an aim to become more customers centric. In view of this, measuring the success or otherwise of a CX program is of critical importance. Just like there is an effort to redesign business processes, it is also essential to choose the relevant metrics to measure the success of a CX transformation program. A basic understanding of CX success factors and process to measure it sets apart an enlightened CXM approach from just another BPR project. Correct measurement of customer experience enables organizations to identify concern areas, monitor the improvement on those concerns and always work towards being meaningful to its customers.

Continue reading " Measuring the Success of Customer Experience Management " »

August 27, 2013

Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2)

Guest post by
Ajay Ashok Verekar, Senior Consultant, Infosys

 

In part-1, we discussed about importance of small and medium enterprises in global market and challenges faced by SME for ERP implementation.

What IT companies can offer -

I think proposed solution will empower SME to go for good ERP system like Oracle or any other ERP solution. Our solution can be accessible to small scale to large scale enterprises.

Continue reading " Cost Effective and Flexible Shared ERP solution for SME Segment (Part 2) " »

August 23, 2013

Streamline Territory Management Process using Oracle Fusion Territory Management

Guest post by
Vikrant Venkata Leela Addepalli, Lead Consultant, Infosys

 

In the present competitive environment, assignment of right sales resource to a sales account goes a long way for any organization in terms of gaining Customer Confidence and in generating good revenues & posting decent margins.  Considering the evolving technology, most Organizations would like to look beyond traditional way of assigning Sales Resources to a Sales Account, which was just based on the location of the Sales Account. Oracle Fusion Territory Management is a comprehensive territory management solution for any Organization for assignment of Sales Resources to a Sales Account.

Continue reading " Streamline Territory Management Process using Oracle Fusion Territory Management " »

New approach of Social Project Management with Oracle Fusion PPM

Guest post by
Sandeep Suresh Deshpande, Principal Consultant, Infosys

 

Project teams today are exposed to increasing pressure to complete the project on time within budget under dynamic conditions of -

  • Rapidly changing Project Management perspective
  • Distributed teams working in highly volatile environment chasing moving targets
  • Problems arising out of knowledge dissemination
  • Complex long running projects

Continue reading " New approach of Social Project Management with Oracle Fusion PPM " »

Why clients prefer Oracle BPM over Oracle Workflow

Guest post by
Rinku Das, Technology Architect, Infosys

 

Now-a-days most of the Oracle clients are migrating from Oracle E-Business Suite 11i to Oracle E-Business Suite R12. This is due to the addition of new oracle modules in R12, new features in the existing modules in R12 and many more. But the most important from the integration point of view is the architectural change which gives more flexibility to integrate with other non-Oracle applications. Better integration can be achieved using Oracle Fusion Applications but as it involves high cost and requires skilled fusion resources clients prefer to migrate to Oracle E-Business Suite (EBS) R12.

Continue reading " Why clients prefer Oracle BPM over Oracle Workflow " »

July 31, 2013

Challenges in implementing KYC norms effectively

Guest post by
Harshil Dave, Senior Associate Consultant, Infosys

 

Close to 22 Indian banks were fined a total of Rs. 49.5 Cr. by the banking regulation authority Reserve Bank of India (RBI). These banks were found in violation of Know Your Customer (KYC) norms laid by RBI. The KYC norms that were violated were the ones aimed at preventing money laundering activities. KYC has 2 components Identity and Address, while Identity remains a constant, the address of customer might change over a period and hence banks are required to periodically update their records. Under KYC norms, all customers of the bank are expected to submit the PAN card details, address proof details and proof of identity issued by a government authority such as Passport authority etc. From recent events it seems to appear that these KYC norms have not been implemented and followed by several banks.

Continue reading " Challenges in implementing KYC norms effectively " »

Net Stable Funding Ratio - An indispensable parameter from Basel III perspective?

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

Ever since Basel III regulations were introduced, inclusion of the parameter "Net Stable Funding Ratio" is a hotly debated topic.  Basel III Regulations aimed primarily at providing an outline for high quality capital, a well-rounded risk handling as well as build up reserves that institutions can fall back on in dire situations. This gave rise to the introduction of 2 standards of liquidity, which would enable banks to sustain the shocks due to sudden economic loss. These factors were the Liquidity Coverage Ratio (LCR) & Net Stable Funding Ratio (NSFR).

Continue reading " Net Stable Funding Ratio - An indispensable parameter from Basel III perspective? " »

April 1, 2013

Vanilla Enterprise: Paradigm, Considerations & Trends

Guest post by
Supratik Ray, Principal Consultant - Manufacturing vertical, Consulting & Systems Integration, Infosys

 

Enterprises embark on application implementation programs and adopt different approaches to attain goals like improving efficiency, collaboration, enhancing customer experience and employee productivity. The approach to implement enterprise application has been evolving due to learning and changes in ideology and technology. Experiences across multiple large scale transformation programs highlight the challenges, paradigms, decision considerations and some noticeable trends.

Continue reading " Vanilla Enterprise: Paradigm, Considerations & Trends " »

January 28, 2013

Best of breed functionalities in Project and Portfolio Management space

Guest post by
Rajan Gupta, Senior Consultant - Manufacturing vertical, Consulting & Systems Integration, Infosys

 

Overview of Oracle Projects core functionality

Oracle Projects is a widely used application in project centric organizations and provides a comprehensive enterprise project management solution. Oracle Projects suite includes modules like Project Costing, Project Billing, Project Resource Management, Project Contracts, Project Manufacturing, Project Management, Project intelligence  and Project portfolio. Life cycle of the project starts with bidding of projects, creation of project opportunities, scheduling of activities, assigning resources, budgeting and then execution of the project. Execution of the project includes budgeting of the project, managing deliverables, collecting cost on the project (Time entries by employees working on the project, software & hardware purchase, travel etc.), shipping and generating forecast. Oracle Projects has been undoubtedly the leader in controlling financial and delivery aspects during the execution of the project. Project costing (PJC) and Projects billing (PJB) have always been the Heart of Oracle Projects and are widely used modules. Oracle Projects has standard streamlined interfaces with Financials, Human resources, manufacturing, time and labor engine and supply chain management modules. That makes Oracle Projects a stable application to execute different types of projects in the company.

Continue reading " Best of breed functionalities in Project and Portfolio Management space " »

December 12, 2012

Video: The Infosys Experience in Oracle Fusion Human Capital Management Suite

Mukesh Nakra, Associate Vice President, Consulting & Systems Integration, Infosys, speaks to the Oracle PartnerNetwork (OPN) PartnerCast Channel about the Oracle-Infosys partnership, investments Infosys has made in Oracle Fusion Human Capital Management (HCM) suite, and our capabilities. Infosys is the first Oracle Fusion HCM 11g specialized partner.

Oracle.jpg

Posted with permission of Oracle Corporation

Continue reading " Video: The Infosys Experience in Oracle Fusion Human Capital Management Suite " »

Machine-to-Machine Technology (M2M): Imperatives in Manufacturing Industry

Guest post by
Neha Barnawal, Senior Associate Consultant - Manufacturing vertical, Consulting & Systems Integration unit, Infosys

 

  • Continental Airlines had started its flights through Polar Regions last year with Boeing 737-700/800 and Boeing 757. The technology used is Satellite Communication wherein communication is maintained between the plane and the Air Traffic Controller automatically without pilot getting involved.  This set up is saving time and money both for the airlines and the passengers.
  • The UK government is targeting to plant more than 50 million smart meters in homes and business set-ups by 2020. A smart meter can provide real time energy usage information to the owners for utilities like electricity and gas. It can also enable the users to pass back the excess energy to the utility provider and get the credit in the subsequent bill.
  • With the On-Star service of General Motor, remote assistance is possible for a GM vehicle wherein an engine issue can be quick fixed remotely or any emergency services can be contacted in case of accidents or any kind of trouble.
  • Peer-to-Peer car sharing company Relay Rides has got into a deal with GM to provide an option to the On-Star subscribers to rent out their vehicles. With a satellite connected unit and a mobile App, the car owners can track their car, unlock the locked door and locate where the car is parked. The owner can charge the rental based on the parking location of the vehicle.

All the cases mentioned above have one thing in common - application of Machine-to-Machine technology. As most of us are aware of M2M; its usage can be traced back to World War II where navigation sensors were used to establish communication between satellites and rocket engines to be fired and guided.

Continue reading " Machine-to-Machine Technology (M2M): Imperatives in Manufacturing Industry " »

November 26, 2012

A Maverick Approach to DWH Performance

Guest post by
Kaushal Kumar, Technology Lead, Infosys

 

Performance of any application is the most ignored ingredient of any application implementations be it ERP, Reporting, Transaction systems. However reports being the highest visibility item owing to fact that audiences are the top brasses in organization chart, is quickly diagnosed and subsequently punished. Hence a correctly built report is half built report until it runs fast.

We recently came across a such implementation where a revenue report (name suggests the criticality) was running in hours, though perfectly designed, still miles to go before the result appears. Evidently it was a big pain point from report authors to report consumers and we got to put thinking caps on!

Continue reading " A Maverick Approach to DWH Performance " »

October 5, 2012

Social Business Update: Infosys BrandEdge and Oracle SRM

Guest post by
Michael J. Lee, Social Strategist, Infosys

 

Shibu and Radical Progress

Continuing the tradition of preceding Larry Ellison's keynote, Infosys CEO S. D. Shibulal opened by celebrating 3 ideas which changed the world: the Wright brothers' flight, the discovery of Penicillin, and Berner-Lee's first web site. In chronological order, this progression came from individual inventors, research institutions, and then corporations. Now corporations are the new centers of innovation and discovery, and they are driving radical progress in 3 ways: product and process innovation, creating new consumer experiences, and business model innovation.

Continue reading " Social Business Update: Infosys BrandEdge and Oracle SRM " »

October 3, 2012

Radical Progress : Infosys Keynote at Oracle OpenWorld 2012

Guest post by
Abhishek Sabharwal, Principal Consultant, Infosys

 

They say the time stops at Oracle OpenWorld (OOW) when a keynote is on! Thousands of folks from our industry (clients, partners, media, analysts, academia) get charged up to know more about what's coming in the ever dynamic IT world, waiting patiently much before the keynote actually starts. While yesterday's keynotes were focused around innovations in hardware, social, cloud that Oracle continues to drive, the focus of Infosys keynote was about Radical Progress. I quickly reconfirmed the meaning of the world radical on my iphone and it said, something that changes the fundamentals. The first thing that I could think of was the world moving from flat to being round by Galileo which was then challenged by the church as well.

Continue reading " Radical Progress : Infosys Keynote at Oracle OpenWorld 2012 " »

September 25, 2012

Oracle E-Business suite on Exadata - A Reality

Guest post by
Vinayak Gangadhar Kurdekar, Technology Lead, Infosys

 

Exadata when it was launched by Oracle a couple of years back initially created a sensation in the market as a hardware platform engineered by Oracle in collaboration with HP for hosting large databases. Later as time progressed and technology matured, Exadata became synonymous as a machine that provided extreme performance and scalability for both OLTP and datawarehouse applications.  Both Oracle developer and DBA community had the impression that Exadata has been mainly developed for hosting databases with large amount of data typically seen in a datawarehouse environment and were not aware if oracle's E-Business suite of applications can be hosted on Exadata. The answer is yes; currently Oracle E-business suite release 11i with 11gR2 database is certified with Oracle Exadata V2 machine. Oracle is currently working on the certification of the E-Business suite release 12 on exadata and the same should be available in the near future.

Continue reading " Oracle E-Business suite on Exadata - A Reality " »

September 17, 2012

Oracle Fusion Procurement - Empowering Procurement Function (Part -1)

Guest post by
Sirish Newlay, Consultant, Infosys

 

Purchasing department in an enterprise has taken a center stage in the recent years with more and more enterprises investing hugely to make sure they buy the best, at the best and from the best it becomes immensely important for buyers to make sure they are abreast with latest trend in the procurement world.

Also the race to remain on top has made a great impact in way procurement business functions align with other business functions in an enterprise today and in future for example looking ahead in time with expansion of procurement scope we see importance of rethinking talent management. From financial perspective we see a high dependency on costing methodologies.
In this blog, I provide an overview of "Oracle Fusion Procurement" application and briefly discuss the recent procurement industry trends and in the Part-2, I will provide our point of view regarding how Oracle Fusion Procurement and its capabilities cater to the recent procurement trends.

Continue reading " Oracle Fusion Procurement - Empowering Procurement Function (Part -1) " »

Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1)

Guest post by
Rajesh Rajagopalan, Senior Consultant, Infosys

 

Supply chain management is a core function of any organization which sells/buys/utilizes products and services. It empowers an organization to work on margin improvisation and improve on working capital. However, organizations in a quest to satisfy customer requirement, may end up piling up stocks, build redundancy in spare parts or consumables. An effective supply chain solution in an organization must address this in every aspect like stock procurement plan, stock rotation, demand planning, fulfillment and warehouse operations.

In this blog, I provide an overview of Oracle supply chain management of Oracle Fusion suite and briefly touch upon the supply chain industry trends. In the next part, I will bring forward our point of view on how Oracle Fusion supply chain management caters to these industry needs.

Continue reading " Oracle Fusion Supply Chain Management - Transforming Business Operations (Part-1) " »

August 28, 2012

Oracle Big Data Series - Part 1

Relational databases have been the backbone for decades, on which Enterprises have been taking business decisions and basing their strategies. For some that data set's been growing leaps and bounds with their business, and global footprint.Careful examination reveals that we are still talking about strucutred data thus far, while there's been a revolutionary change in the unstructured, semi-structured world of Information management.

Continue reading " Oracle Big Data Series - Part 1 " »

June 28, 2012

PeopleSoft to Taleo Integration - An Approach (Part 2)

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys

 

In the first part of the blog one of the approaches to integrate Taleo Talent Acquisition and Performance Management modules with Peoplesoft Core HR module is outlined which involves imparting the Peoplesoft data to Taleo via an outbound Interface.

Continue reading " PeopleSoft to Taleo Integration - An Approach (Part 2) " »

June 13, 2012

Oracle Mobile Supply Chain Applications : Be Mobile, Be Quick, Be Accurate and Reduce Waste

Guest post by
Shantanu Bedekar, Senior Consultant, Infosys

 

Anyone who has visited a manufacturing plant or a warehouse knows that there is always a time-lag between physical movement of material and recording the same in the system. The unavoidable reason of this is: material is stored in racks, bins, containers spread across the warehouse or shop-floor but computer terminals on which Oracle forms are opened to enter data are far and few.

Continue reading " Oracle Mobile Supply Chain Applications : Be Mobile, Be Quick, Be Accurate and Reduce Waste " »

June 1, 2012

PeopleSoft to Taleo Integration - An Approach (Part 1)

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys

 

Talent Management contributes to the backbone of any of the HRMS system and its market has been evolving over time. As per a report from Bersin & Associates- a specialist research firm- an amount of more than $3 billion has been spent by the organizations to buy talent management softwares in 2011 and this number is expected to increase by 16-17% in 2012.

Continue reading " PeopleSoft to Taleo Integration - An Approach (Part 1) " »

April 26, 2012

Basel III - Leading the way to herald a paradigm shift in Risk Management

Guest post by
Sukruti Suresh, Senior Associate Consultant, Infosys

 

The financial crisis of 2008-09 paved way for a regulatory reform that was revolutionary. The impact of this crisis was so severe that the losses it caused led to a near collapse of the financial system and crippled the economy to a large extent. Considering market sentiments, the need for a new set of reforms was at an all time high. This led to an intervention by the Regulators on a global scale. Slowly and steadily, the economy regained a semblance of stability. The next obvious step in the process of recovering and stabilizing was a detailed analysis of the cause of the unparalleled failure of the financial system the world witnessed. There seemed to be a collective failure of Banking, regulation as well as supervision. With massive amounts of the tax payers' money being pumped towards reviving or "bailing out" crumbling financial markets and institutions, finding the cause and solution for the problem was the need of the hour. This eventually resulted in a complete rework of existing regulations which included changes in capital management, liquidity, Governance etc. The events that transpired in 2008-09, led to the revamping of the Basel 2 regulations and paved way for the Basel 3 regulations.

Continue reading " Basel III - Leading the way to herald a paradigm shift in Risk Management " »

April 13, 2012

Oracle Hyperion Upgrade- Opportunities and Possibilities

Guest post by
Hari Ram, Technology Analyst, Infosys

 

The rapid progress in technology makes today's-latest seem like tomorrow's-outdated. The change may not always mean 'mere increase in the version number' or 'change in look and feel'. The newer version of a platform or product more often than not brings a bag of advanced features that will simplify the process, increase usability, fix earlier defects and most importantly provide more value for the buck spent.

Continue reading " Oracle Hyperion Upgrade- Opportunities and Possibilities " »

April 10, 2012

Payroll Interface in Multi Geography Environment: Key Focus points

Guest post by
Neha Barnawal, Senior Associate Consultant, Infosys

 

In organizations operating out of multiple geographies; country/region specific Payroll Vendors are increasingly preferred over the centralized HR Operations systems. While the importance and complexity of Payroll Processing is unquestionable in any HR system; different Payroll systems for different countries make it all the more complicated.

Continue reading " Payroll Interface in Multi Geography Environment: Key Focus points " »

February 19, 2012

OBIEE 11g Upgrade - Some Key Considerations

Guest post by
Karan Chadha, Associate Consultant, Infosys

 

OBIEE 11g was launched amidst much fanfare in mid 2010 and the feedback since then has been fairly positive. Owing to this success, the market is seeing a lot of traction towards OBIEE 11g upgrade. I was a part of one such upgrade project and based on my understanding I am sharing a few key considerations:

  • Why should an organization upgrade to OBIEE 11g?
  • How automated is the upgrade and how much of manual effort is involved?
  • What would be the tentative timelines to complete the upgrade?

Continue reading " OBIEE 11g Upgrade - Some Key Considerations " »

Thinking beyond Hyperion Essbase for planning (Part 2)

Guest post by
Hari Ram, Senior Systems Engineer, Infosys

 

In the previous part of the blog, I discussed about the basic differentiators between Essbase & Hyperion Planning based Financial Planning systems. In this I am sharing thought on Data and Process management aspects of both the approaches.

Continue reading " Thinking beyond Hyperion Essbase for planning (Part 2) " »

January 30, 2012

Oracle's Big Data Entry - Big Data Appliance

We recently heard and have been talking a lot about Exalytics "The speed of thought analytics" machine which has in-Memory features and is tuned for extreme performance. The question arises is this machine the mother of all solutions in analytics space, or there's more coming?

Continue reading " Oracle's Big Data Entry - Big Data Appliance " »

January 24, 2012

Thinking beyond Hyperion Essbase for planning (Part 1)

Guest post by
Hari Ram, Senior Systems Engineer, Infosys

 

Oracle Hyperion Essbase provides the best of multidimensional database capabilities in terms of performance and features. The Essbase lovers and existing users may believe that Essbase is sufficient enough for their planning, budgeting and forecasting requirements. Hence most planning applications still exist on Hyperion Essbase instead of Hyperion Planning - the centralized MS Excel and Web-based planning, budgeting, and forecasting solution from Oracle's Hyperion Suite of Products.

Continue reading " Thinking beyond Hyperion Essbase for planning (Part 1) " »

November 25, 2011

The last mile in financial reporting - The next big thing

Guest post by
Anand Balakrishnan, Principal Consultant, Infosys

 

ERP system have been adopted by over 90% of the global fortune 100 companies and 75% of fortune 500 corporates to handle the various facets of their operations. In the financial accounting space, while these companies have focused on the back office processing of records and generation of preliminary financials (P&L and Balance Sheets) a very small number of companies have any sort of automation in the last mile, namely generating the quarterly and annual financial statements that need to be submitted to varied set of external agencies including regulators, lenders and the street.

Continue reading " The last mile in financial reporting - The next big thing " »

November 18, 2011

Bridging Two Islands: A curious case of Oracle AIA

Guest post by
Vinod Kumar, Consultant, Infosys

 

Telecom sector has been chronically plagued by revenue leakage problems and often seen to be spending the maximum energy and budget on areas around how to not let it happen or in other words having in place an effective Revenue Assurance mechanism. Making it one of the most published area in the industry are the solutions around it yet the clients, be it the newcomers or the old-timers, are often marred by this problem. Not that there are no solution around it but it's the understanding of the solution/product offering and the judicious implementation which makes a solution stand out.

Continue reading " Bridging Two Islands: A curious case of Oracle AIA " »

November 4, 2011

Why Oracle Fusion Procurement? How does it add value?

Guest post by
Suchitha Prabakaran, Consultant, Infosys

 

In the current global business environment, efficient Procurement techniques, methodologies and processes play a vital role in providing a competitive edge- both operationally and financially for any organization irrespective of the size, nature of business, products dealt with, area of operations etc. Corporates now have realized the importance of streamlining and strategizing procurement processes as it makes a huge difference to the revenue and profitability of the organization.

Continue reading " Why Oracle Fusion Procurement? How does it add value? " »

October 19, 2011

International Financial Reporting Standards (IFRS): Looking beyond compliance

Guest post by
Kamaljeet Singh Bhatia, Lead Consultant, Infosys

 

On 26-May-2011 the Securities and Exchange Commission, U.S. (SEC) issued staff paper associated with 'Work plan for consideration of incorporating IFRS' in which it outlines incorporating IFRS into U.S. GAAP after a certain period of 5 to 7 years. In Japan the ministry in charge of financial affairs announced that decision regarding IFRS adoption may not be made until 2012, thereafter at least 5 years would be needed to make preparations. There seems to be no decision on mandatory IFRS adaptation timelines and so far it seems to remain indecisive until FY2012-2013. However over the period there has been a growing acceptance from a number of other countries.

Continue reading " International Financial Reporting Standards (IFRS): Looking beyond compliance " »

October 10, 2011

Video: Social CRM - Delivering the Next Generation Customer Experience

Guest post by
Rakesh Kumar, Industry Principal, Service Innovation Strategy, Infosys

 

Continue reading " Video: Social CRM - Delivering the Next Generation Customer Experience " »

October 5, 2011

Impediments to supply chain integration: An SME perspective

Guest post by
Kamaljeet Singh Bhatia, Lead Consultant, Infosys

 

The last few decades has witnessed numerous examples of significant competitive advantages through supply chain integration. Information sharing through superior technology is making enterprises capable to innovate and integrate in the complex networked environment. However information integration in supply chains is limited to large enterprises and small to medium scale enterprises (SME's) significantly lag to leverage technology for supply chain integration.

Continue reading " Impediments to supply chain integration: An SME perspective " »

October 4, 2011

Leveraging Fusion Business Process Model Methodology in Project Portfolio Management (PPM)

Guest post by
Sandeep Suresh Deshpande, Principal Consultant, Infosys

 

In today's world, business is exposed to a constantly changing environment where organizations face the most challenging situations -

  • Information silos across the value chain
  • Parallel processing amongst distributed systems
  • Mismatched products to support complex end-to-end business processes
  • Complex and long-running projects
  • Real-time project consolidation and budgeting

Oracle has done an extensive internal and external research, took the best practices from Oracle E-Business Suite, Oracle PeopleSoft, Oracle JD Edwards, Oracle Siebel and all other acquisitions to come up with a number of industry business process areas with multiple levels of decomposition. These world class business processes can be leveraged to deliver in the complex and challenging environment.

Continue reading " Leveraging Fusion Business Process Model Methodology in Project Portfolio Management (PPM) " »

September 27, 2011

Effective Sales Planning with Oracle Fusion Sales Planning Solution

Guest post by
Sushal Subashchandra Shetty, Consultant, Infosys

 

Are you not able to define effective territories for your sales organization?

Is your sales team swimming in the sea without targets?

Is your sales team cherry picking on prospects and you are not aware how to tackle it?

Are you losing track of your sales team's performance?

If answer to all/one of the above questions is yes, then my cent that you ought to read this further. The top problems which one of the large manufacturing company was facing were loss of productivity due to redundant and manual process, lack of consistent and efficient reporting, inaccurate commissioning.

If you are also facing the same problems as above then sales planning solution based on Oracle Fusion Applications is the one-stop solution for you.

Continue reading " Effective Sales Planning with Oracle Fusion Sales Planning Solution " »

September 16, 2011

Asset Management in Electricity Distribution Utility: "The Challenges of Getting Softer"

Guest post by
Abhishek Prasad Verma, Lead Consultant, Infosys

 

Power sector historically has been late in adopting IT to enable and streamline its business processes. The same is evident in its archaic operations and built in inefficiencies. However recently there has been a considerable effort by the utilities to look for all available options to improve operational efficiency in various field of operation like customer services, metering, billing etc. for improved customer services & tariff rationalization. So is the case with Asset Management System. In the first wave of transformation, the industry is looking forward to go softer and leaner i.e. it is exploring IT to replace its "Hard Book" based archaic manual systems.

Continue reading " Asset Management in Electricity Distribution Utility: "The Challenges of Getting Softer" " »

September 7, 2011

BACKUP and RECOVERY in EXADATA

Guest post by
Vinayak Gangadhar Kurdekar, Technology Lead, Infosys

 

Businesses today need to increasingly leverage a unified platform to host all their database and applications at one place. To meet this challenge, Oracle has designed the Exadata server technology that bundles database and applications together to provide high performance, high availability, scalability and throughput. Mere implementation of the exadata server and its components is not enough. Disasters can strike at anytime. To ensure survivability and safeguard against any major disasters, effective backup and recovery solution is a must. The backup and recovery strategy needs to be not only precise but proven in all aspects. To achieve this Oracle has come out with multiple backup and recovery solutions designed in-house and third party.

  1. Disk based backup and recovery.
  2. Tape based backup and recovery.
  3. Backup and recovery using dataguard.

Continue reading " BACKUP and RECOVERY in EXADATA " »

August 24, 2011

Can Social Media be the next big lever for Business Intelligence? - Part 3

Guest post by
Karan Chadha, Associate Consultant, Infosys

 

In Part 1 of this blog, I had talked about the immense potential that Social Media data holds for getting transformed into business insights. In Part 2 I moved on to discuss Social Media Intelligence (SMI) tools and the key value adds that they provide to Organizations. I will now move on to the piece that is the most relevant for us; the piece about integrating SMI tools with conventional reporting tools like OBIEE and establishing an integrated reporting environment; an environment which leverages insights from structured enterprise data as well as fluid social data.

Let me touch upon two facets of what is now broadly known as Social BI:

  • Transforming generic insights offered by SMI tools into actionable customer specific insights
  • Richer customer insights by leveraging social data in conjunction with traditional data

Continue reading " Can Social Media be the next big lever for Business Intelligence? - Part 3 " »

July 29, 2011

Database and Application administration essential for Oracle E-Business Suite R12 upgrade

Guest post by
Umesh Tanna, Senior Technology Architect, Infosys

 

Oracle E-business suite R12 upgrade is a major project that organization undertakes. Functional, technical and infrastructure administration teams are the primary groups that are involved in upgrade project from IT department.  Oracle Application Database Administration activities are very critical activities in upgrade project that is performed by Oracle Apps DBA. Following are most essential aspects of R12 upgrade project from the standpoint of Oracle Apps DBA.

Continue reading " Database and Application administration essential for Oracle E-Business Suite R12 upgrade " »

July 4, 2011

Oracle Exadata and DataWarehousing Impact - Part II

The Oracle's strategy to handle big data and business intelligence together, has got 3 key players in the winning combination namely Oracle Database Enterprise Edition 11g R2, Oracle Business Intelligence Enterprise Edition 11g and Oracle Exadata Database machine. Few additional players play an equally important role and those being OBIEE Applications for ERP/CRM, and Oracle Industry Business Intelligence/Analytics applications.

Continue reading " Oracle Exadata and DataWarehousing Impact - Part II " »

May 24, 2011

Oracle Exadata and DataWarehousing Impact - Part I

The Oracle Exadata journey if i were to start from Version 1 to version 2, and now we have X2-8 version is quite interesting in terms of how it scales from an effecient platform for not only OLTP but a perfect recipe for what one can ask from a Data Warehousing platform. This blog is more about a sneak preview of some of the key features that one can expect out-of-the-box, and what really does an Exadata machine contains. Idea certainly is not to burden you with numbers, terms which one may not be able to grasp but to understand how Oracle is strategically aligning itself with the changing demands of the Information Age. Considering the topic and to do justice i am planning to split this into a series of blogs to focus on each of the key aspects.

Continue reading " Oracle Exadata and DataWarehousing Impact - Part I " »

May 19, 2011

Typical Challenges faced in Implementing Meter Data Management Systems in Utility Distribution Space - Indian Context

Guest post by
Dilesh Deepak Dattani, Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

A lot of Indian companies in Utility Space have either already started or in the process of starting implementation of IT Systems to which would help in increasing their operational efficiency and reducing costs. In this post I would like to highlight some of the typical challenges which we come across in such implementation projects in India.

Continue reading " Typical Challenges faced in Implementing Meter Data Management Systems in Utility Distribution Space - Indian Context " »

May 11, 2011

Oracle Exadata - A platform for consolidation (Part-1)

Guest post by
Umesh Tanna, Senior Technology Architect, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

Consolidation is one of the many key reasons for deploying and using Exadata. Oracle Exadata is an appliance - hardware and software bundled and engineered to provide maximum performance. It is a database machine that is purpose built and integrated. True, that there are high end systems that are best suited to be replaced by Exadata platform considering the growth and performance need of those system. However, by design, Exadata offers high end configuration and specification which not all types of Oracle database application that today runs in IT department need.  Hence, solid business case can be built for those systems if, some type of consolidation solution is considered which can simplify, increase availability and performance and ultimately reduce total cost of ownership.

Continue reading " Oracle Exadata - A platform for consolidation (Part-1) " »

May 3, 2011

Role of Testing in successful project implementation

Guest post by
Amit Tuteja, Senior Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

I was lucky to be part of one of the complex Oracle implementations done by Infosys Oracle Practice in Retail industry. During my work with this large retailer I got the opportunity to work on design phase and later got involved in testing phase. Most of us understand and realize the importance of Testing in any implementation but in this blog I would like to emphasize how a well planned Testing phase increased Management/ Stakeholders confidence and paved the way for a successful Implementation.

Continue reading " Role of Testing in successful project implementation " »

March 15, 2011

How to measure ROI for SOA projects? A Tollway Approach

Guest post by
Prasad Jayakumar, Technical Lead, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

Early morning I was hitting I-94W to meet my client in Milwaukee.  I wish I had my I-PASS; toll varied from 25 cents to little more than a dollar.  I was wondering "Why not the government builds the infrastructure out of tax collected and let us free?"  Immediately I realized my ignorance.  My discussion topic with client was "How to measure ROI for SOA Projects?"  It was a meeting to see if we can present benefit of SOA in a tangible way to business.  I was wondering if the toll way could answer the question.

Continue reading " How to measure ROI for SOA projects? A Tollway Approach " »

March 9, 2011

The Power Of Oracle Life Sciences Data Hub (LSH)

Guest post by
Nobendu Roy, Senior Project Manager, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

We know that LSH is a clinical data integration platform, but it can also be used as a computing environment that gives tremendous power and flexibility to a PLSQL programmer to extend the functionalities.

Continue reading " The Power Of Oracle Life Sciences Data Hub (LSH) " »

February 28, 2011

Upgrading VCP to R12 was really beneficial

Two years back I attended a workshop on Advanced Planning Command Center. I was impressed with the rich features it had to offer, but a lot of them would work only if APS was on R12 platform. The very same day I was convinced that my client should upgrade VCP (APS) to R12 before rolling it out to Americas. Not that we were planning to roll out APCC any time soon, but it would bring us on a higher platform form where it would be easy to add on other VCP products like APCC. Believe me, it wasn't an easy task convincing the client to upgrade to R12 , but eventually the client got convinced and today we are seeing the benefits of being on R12 platform.

Continue reading " Upgrading VCP to R12 was really beneficial " »

Strategizing and Prioritizing of porting ERPs to Mobile Devices

In my earlier blog I had talked about why businesses will have to port ERP applications to mobile platform as smart phones populations and popularity increase and so will demand for mobile based ERP apps driven primarily by on-demand mobile workforce. However, once a business decides to go ahead with this initiative, it would be equally important to prioritize where to start and drawing up a roadmap. It would not be unusual to have conflicting perception of priority across various business units within the organization. In fact the biggest challenge could be to get buy in of senior executives including CXOs especially those who are answerable to the board.

Continue reading " Strategizing and Prioritizing of porting ERPs to Mobile Devices " »

February 22, 2011

Oracle SOA 11g - One Less, One More

Guest post by
Prasad Jayakumar, Technical Lead, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd

 

One Less, One More™ -  "one less negative thought or action, and one more positive thought or action, and soon our lives will be less stressful, and if practiced as a community [...]  would move in the direction of our collective goals, dreams and desires" by Robbie Vorhaus,  Communications, crisis and reputation advisor.

Oracle acquired many best-of-breed products on SOA landscape may be for architecture excellence or for concept/idea or for market share or to fill the void or based on some other strategy which only acquisition experts know.  But, what's interesting is how Oracle managed to unify all the acquired products and paved a path to Success as a corporate and for Oracle SOA practitioners.

Continue reading " Oracle SOA 11g - One Less, One More " »

February 18, 2011

Do we need SOA Governance ?

Guest post by
Prasad Jayakumar, Technical Lead, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

In my recent client discussion the ever pondering question popped up, "Do we need SOA Governance?" Definite YES, I told without second thought. If they would have asked me "Do we need SOA?" the answer would have been based on whether business is ok to WALK or wants to DRIVE.  Since the question was about governance, it is as simple as saying "If you want to drive safely, better hold a valid driving license."

Continue reading " Do we need SOA Governance ? " »

January 21, 2011

Enterprise Asset Management - Emerging trends

Guest post by
Krishna Ammapalayam Srinivasaragavan, Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

We are in the era of Enterprise Resource Planning implementations. It's estimated that by adopting ERP systems and best practices cost reduction, quality improvement, staff skills increases too many folds. Also the IT companies dealing with ERP systems receive the maximum revenue and profit in their operations.

Continue reading " Enterprise Asset Management - Emerging trends " »

January 3, 2011

Thin Chart of Accounts within OFSAA !

Guest post by
Bhuvaneswari Venkataraman, Lead Consultant - Banking and Capital Markets, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

In older version of Oracle Financials Service Application 4.5.xx (OFSA), considerable time was spent on designing the Chart of Accounts (COA) to bring out the optimum number of members under COAs. Now with new Oracle Financial Service Analytical Application 5.xx (OFSAA) leveraging its enhanced features like conditional assumptions system can assign any combination at run time instead of pre-defined only leading to thin COAs instead of thick in earlier versions.

Continue reading " Thin Chart of Accounts within OFSAA ! " »

December 27, 2010

Improvised dimensions and hierarchy in OFSAA 5.1

Guest post by
Suthersan Jayaprakash, Technology Analyst- Banking and Capital Markets, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

The dimensions and hierarchies form the base for operations in OFSA suite of products. Any business assumptions or processing parameters are built based on the dimensions. The dimensions in OFSA are nothing but various attributes of the business. Something like organizational structure, or the business offered by the organization, or the products and services that it offers.

Continue reading " Improvised dimensions and hierarchy in OFSAA 5.1 " »

September 21, 2010

Is Fusion CRM game for it?

The success rates of CRM implementation have been reported low traditionally. Various studies attribute the reason to various factors like user adoptability, system adaptability, high TCO etc. Should I take the liberty of saying that marketing and sales users (next to warehouse users) would be ranked first in discarding a system which is not easy to use and fit the requirements. So, Is Fusion ready for sales and marketing users? Let us have a look at the features which marketing and sales users would go gala about it.

Continue reading " Is Fusion CRM game for it? " »

September 14, 2010

How can you manage user expectations while transitioning from existing BI platforms and applications to Oracle BI Fusion Edition?

Managing user expectations is increasingly becoming the key concern of organizations while implementing or upgrading BI software applications and platforms. Goading as well as guiding the users to embrace the change is extremely important for successful implementation of Oracle's BI Fusion platform and its pervasive use within the company. So how can a company manage user expectations and upgrade to Fusion keeping both users and management in sync. Is this really possible?

Continue reading " How can you manage user expectations while transitioning from existing BI platforms and applications to Oracle BI Fusion Edition? " »

September 2, 2010

Critical points to be consider while "Asset Group" Design process for Successful eAM implementation

Generally Asset Group is new concept to most of companies switching over from legacy plant maintenance system to Oracle Enterprise Asset Management system, as in most of the legacy system it does not exists, they have Asset/Equipment numbers without Asset Groups, in Oracle eAM assets are created from Asset Groups only, so Asset Group is mandatory in Oracle eAM. This blog would explain the impact of Asset Groups in various places of the eAM application and help to expedite the Asset Group design process.

Continue reading " Critical points to be consider while "Asset Group" Design process for Successful eAM implementation " »

August 25, 2010

Demystifying Legal Entity in Oracle R12 Architecture

Design of the Organization structure is the common issue faced by most business houses. The structure should not only be compliant from legal perspective but should also be effective from operational management and accounting perspective. Legal entity is the crux of the organization structure as this determines the statutory and country specific (local) reporting needs.

Continue reading " Demystifying Legal Entity in Oracle R12 Architecture " »

June 16, 2010

Oracle - JD Edwards: Best fit for midsize companies

In today's challenging business environment a 'best fit' ERP can play a very vital role in meeting the business objectives through a successful design, implementation and support. A successful ERP solution can be the backbone for ambitious business goals.

To begin with let us see what makes an ERP so important to a mid-size company. Below are a few key parameters on which a company would most likely evaluate any ERP:

•       Ability to provide Industry specific solution
•       Features and Functions to enable faster execution of operations
•       A scalable and adaptable architecture, for future growth
•       Ease of use, quick user adoption and ease of training
•       Ease of maintenance and a lower TCO

With this perspective, the subsequent points may prove to be useful in evaluating JD Edwards (JDE), as an ERP for the ever increasing midsize sector's need for a cost effective and fitting ERP to suite their business.

Continue reading " Oracle - JD Edwards: Best fit for midsize companies " »

May 4, 2010

When is the right time to conduct End User Training in Oracle implementation?

One question that continues to baffle the program management community around Training delivery in large ERP implementation programs is when to deliver end user Training? The answer is probably not as straight as you may expect. Let's first discuss the constraints around this decision:

  • Go Live Date: If there is a huge gap between Go Live Date and User Training, the user tends to forget what they learnt as during this period they have to continue using the legacy system and will not be able to unlearn some of the old practices and habits post go-live. On the other hand, if the training continues till the last date, you will not be able to make an apt decision towards user readiness and its implications on implementation Go No Go Decision.

Continue reading " When is the right time to conduct End User Training in Oracle implementation? " »

May 3, 2010

Road towards Package Adoption and Learning - Comprehensive Training Strategy is your Precursor to implementation success

In my last blog Still waters run deep - Poor User Adoption may cost you your ERP Implementation.. I discussed at length about the importance of ERP training and the need for organizations to focus more on user adoption.  As ERP Implementations mature and grow, the focus on user training also intensifies. While many organizations have started realizing the benefits of user adoption, they often struggle to determine the right budget and the right approach to achieve it.

Continue reading " Road towards Package Adoption and Learning - Comprehensive Training Strategy is your Precursor to implementation success " »

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