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November 19, 2011

Achieving Higher Levels Each Time - Servicing Contracts

Digital Imaging Solution and Printing Industry have been experiencing a state of high entropy in recent times. The global business scenario has been challenging for the enterprises. Volatility could be termed as the single largest challenge facing OEM and Distributors today. Supply chain volatility, particularly demand volatility, is on the rise, driven by increased global competition and changes in buying behavior. Consumer expectations continue to escalate while brand loyalty decreases. Demand is growing for products specific to individual local markets, adding new layers of supply chain complexity. To add to the woes there are shrinking margins and increasing product complexities.

Continue reading " Achieving Higher Levels Each Time - Servicing Contracts " »

October 3, 2011

Day 1 at OOW 2011 : The 'Green' and the 'Machines'

Guest post by
Abhishek Sabharwal, Head- Infosys Oracle Innovation Center

 

Finally, we are here again on the helm of one of the biggest IT events of our times, Oracle OpenWorld (OOW) 2011. As the feeling of nostalgia triggers in with everyone beating each other about the number of years they had been participating in the OOW, the registration lines grew bigger and bigger. The weather, the excitement, iphone tunes and bustling traffic remained the same at SFO but the event seems to gets bigger and better, with representations from 120 countries and close to 45000 registrants.  OOW started on a Green note of using minimum paper throughout the event, so no more bulky schedule. All replaced by mobile phone apps, and real time online updates...welcome Social Media and Mobility to the OOW...

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August 12, 2011

JD Edwards (ERP) User Adoption made easy with Oracle User Productivity Kit

What is perhaps the number one complaint about introduction of JD Edwards ERP or a new functionality in JD Edwards, in an Enterprise?
No one knows how to use it!!

According to one study, effective User Adoption seems to be the absolute best predictor of enterprise software success. More often than not, Enterprises have a lack of focus on faster User Adoption that helps to sustain Oracle -JD Edwards implementations and upgrades throughout its life-cycle. Let's talk about ways of achieving a faster user adoption based upon efficient usage of Oracle's User Productivity Kit (UPK) in an Enterprise.

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February 10, 2011

Who holds the key to success in ERP led business transformation programs

Many analysis has been done and many artifacts written about the success of the ERP projects but the question which primarily remains unanswered and less explored is who holds the key to success of the program.

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June 16, 2010

Oracle - JD Edwards: Best fit for midsize companies

In today's challenging business environment a 'best fit' ERP can play a very vital role in meeting the business objectives through a successful design, implementation and support. A successful ERP solution can be the backbone for ambitious business goals.

To begin with let us see what makes an ERP so important to a mid-size company. Below are a few key parameters on which a company would most likely evaluate any ERP:

•       Ability to provide Industry specific solution
•       Features and Functions to enable faster execution of operations
•       A scalable and adaptable architecture, for future growth
•       Ease of use, quick user adoption and ease of training
•       Ease of maintenance and a lower TCO

With this perspective, the subsequent points may prove to be useful in evaluating JD Edwards (JDE), as an ERP for the ever increasing midsize sector's need for a cost effective and fitting ERP to suite their business.

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June 3, 2010

JD Edwards ERP on the iPad tablet: The next generation mobility solution

In today's competitive and mobile world, every business is looking for an integrated solution that has the fastest delivery rate - a technology that allows accessibility at all times and at any place. 'Staying connected to the grid' has become the latest mantra to enhance the user experience by leveraging new technologies and accessing data 'real-time'.

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May 22, 2010

Go Lean: Minimize customizations and reduce overall TCO in Oracle ERP implementation (Part 3)

There are many ways to achieve Leaner ERP implementation, and I have discussed some of the strategic levers for it in my previous blogs Go Lean (Part 2) and Go Lean (Part 1) like senior management and executive sponsorship, robust decision making framework, effective change management approach, upfront planning for middleware and reporting platforms, solution design workshops, selection of appropriate edge products and leveraging localizations. However, there are many tactical and operational levers also available for enterprises to adopt, which are primarily part of implementation execution cycle. I am discussing here some of these levers and best practices to minimize customizations:

  • Boot Camp Trainings - Before initiating the solution design phase, organizations must seriously consider to conduct the boot camp trainings on chosen ERP to their key super users, business analysts and implementation core team, facilitated by System Integrator (SI). The intent for boot camps must be training to the team for vanilla features and functionalities of ERP relevant to their industry processes. This will enable them to bridge many gaps and requirements through seeded ERP functionality, and increase the overall fitment of the package application, leading towards reduced customizations.

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May 4, 2010

When is the right time to conduct End User Training in Oracle implementation?

One question that continues to baffle the program management community around Training delivery in large ERP implementation programs is when to deliver end user Training? The answer is probably not as straight as you may expect. Let's first discuss the constraints around this decision:

  • Go Live Date: If there is a huge gap between Go Live Date and User Training, the user tends to forget what they learnt as during this period they have to continue using the legacy system and will not be able to unlearn some of the old practices and habits post go-live. On the other hand, if the training continues till the last date, you will not be able to make an apt decision towards user readiness and its implications on implementation Go No Go Decision.

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May 3, 2010

Training Need Analysis, the first steps towards a successful End User Training for large implementation programs

Typical implementations would tread the wrong path by training their end users on all the modules/ functionalities being implemented using the traditional system based classroom session training approach, assuming that this will make them ready for the implementation. Some of these organizations, who are more mature, may leverage similar approach, however by grouping their user community by departments and having some amount of hands on training. But the fact is, the both ways lack the vision and approach towards a successful Training Program. Even before any training activity is initiated, it's important to understand the target end user population, their current skill sets, the impact of the system changes on their day to day tasks and job responsibilities, and then only a strategy must be developed around Training.

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Road towards Package Adoption and Learning - Comprehensive Training Strategy is your Precursor to implementation success

In my last blog Still waters run deep - Poor User Adoption may cost you your ERP Implementation.. I discussed at length about the importance of ERP training and the need for organizations to focus more on user adoption.  As ERP Implementations mature and grow, the focus on user training also intensifies. While many organizations have started realizing the benefits of user adoption, they often struggle to determine the right budget and the right approach to achieve it.

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April 30, 2010

Still waters run deep - Poor User Adoption may cost you your ERP Implementation..

To realize the early benefits and ROI from an ERP implementation, it is important that the end users actually adopt the system and use it effectively from Day One of go-live. However, User Adoption has been a sore point for enterprises, where a recent survey indicated that it is the top concern for failed ERP implementations.

Continue reading " Still waters run deep - Poor User Adoption may cost you your ERP Implementation.. " »

May 28, 2009

Finally “Make-to-Order” Solution from Oracle for Process Manufacturer !!!

With much awaited R12.1.1, which was released in early May 2009, Oracle has finally introduced full fledged “Make-to-Order” solution for process manufacturer as part of their OPM suite enhancement.

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