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March 2, 2012

What comes first for Enterprises - Mobility Strategy or App Store?

Sometime back while waiting for next DLR train at the Canary Wharf station, my collogue Badri, who is part of our sales team, noticed me downloading a new app on my smartphone. He asked, "Why are we focusing so much on developing mobility solutions for our clients? Isn't mobility more for consumer apps like games or social networking?" I tried answering by a counter question, "Badri, when did you check your phone first time today and what did you do?" Pat came the reply "As soon as I got up. You know, I check my mails, new opportunities and schedule for the day very first thing in the morning". He smiled, conveying that he had got the answer. He knows how convenient and productive it is to work on a smartphone these days instead of a laptop. Yes, mobility has become part and parcel of our daily lives, so much so that an average person glances at his or her phone a whopping 150 times a day. Today, we have more phones than toothbrushes in the world, over three quarters of the 7+ Billion world population. No wonder, Badri checks his phone before brushing his teeth... even I do the same as most of the enterprise users do, and that is precisely why today we also focus so much on developing more mobility solutions for enterprises.

Mobility opens up a whole new world for an organization. But, the extent to which it benefits from mobility depends entirely on its adoption strategy. Mobility Strategy or App Store - It's sometime a tricky question for enterprises that are just embarking on their mobility journey. However, it is not as difficult as a 'chicken-or-egg' situation.

Continue reading " What comes first for Enterprises - Mobility Strategy or App Store? " »

February 13, 2012

What if you made a wrong Decision? An approach to collaborative BI

There is a famous quote from Theodore Roosevelt, "In any moment of decision the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing." Every company these days tend to collect tremendous amount of data across all the departments, goes through the grind of churning the data, putting it up on colorful dashboards and yet, they don't answer the basic question "Am I sure I am making the right decision?" Who else other than me agrees with it?

Continue reading " What if you made a wrong Decision? An approach to collaborative BI " »

January 29, 2012

Empowering the Finance Function with Oracle Fusion Financials - Part 2

Guest post by
Mili Bhaskar, Consultant, Infosys

 

In the Part -1 of the blog, there was a brief discussion about some of the important Industry trends. This part throws light on how Oracle Fusion Financials Application can cater to the recent Industry needs.

Continue reading " Empowering the Finance Function with Oracle Fusion Financials - Part 2 " »

January 18, 2012

Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 2)

Guest post by
Kiran Amara, Principal Consultant, Infosys

 

In the Part-1 of the blog, we provided an overview of recent CRM Industry trends and in this part we will provide our Point of View regarding how Oracle Fusion CRM and its capabilities cater to the recent CRM trends.

Continue reading " Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 2) " »

January 10, 2012

Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 1)

Guest post by
Pradeep V Krishnamurthy, Principal Consultant, Infosys

 

During the last three to five years, Oracle CRM and best of breed niche solutions have emerged and expanded to offer broad CRM or CRM related functionality, including Loyalty Management, Campaign Management, Self Services, a 360 Degree of Customer View and others. As many companies continue to expand their CRM functionality to include these trends, we are witnessing significant number of relatively new trends shaping the future of CRM as a key tool with the capability not only to increase sales revenue and significantly influence customer satisfaction, retention and loyalty, but with the potential to change the paradigm under which companies have traditionally interacted and done business with their customers.

In this part of blog, I provide an overview of recent CRM Industry Trends and in the second part, we will provide our Point of View regarding how Oracle Fusion CRM and its capabilities cater to the recent CRM trends.

Oracle Fusion Customer Relationship Management 11g Release 1 includes Sales, Marketing, and Customer Data Management modules. Service, Order Capture, Call Center Modules and Vertical Flavors are expected to be part of the next release.

Continue reading " Rejuvenate your CRM Function with Oracle Fusion Customer Relationship Management (Part 1) " »

December 28, 2011

Empowering the Finance Function with Oracle Fusion Financials - Part 1

Guest post by
Mili Bhaskar, Consultant, Infosys

 

Continuous pressure on businesses to perform has forced enterprises to evaluate, evolve and empower their finance functions, as a result of which there is a strategic shift seen in the finance department from being a score keeper to a valued business partner. The finance function on its path to evolve has come to be integrally dependent on effective information systems and technologies.

In this part of blog, I provide an overview of the current industry trends and in the next part, I will elaborate how Oracle Fusion Financials Application aides organizations in keeping up with these changing trends.

Continue reading " Empowering the Finance Function with Oracle Fusion Financials - Part 1 " »

December 19, 2011

Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part 2)

Guest post by
Arun Tomar, Consultant, Infosys

 

In the previous part of the blog, we discussed about some of the important Human Capital Management trends in the industry. This part throws light on how Oracle Fusion Human Capital Management Application can cater to the needs of these fast changing Human Resource trends in the industry.

Continue reading " Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part 2) " »

November 29, 2011

Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part1)

Guest post by
Shweta Dhal, Consultant, Infosys

 

The Human Resources (HR) function has morphed into a more strategic function over the past decade. This transition has caused HR to take on a more inclusive role as business partners supporting the people aspects of what makes up a business. To continue this evolution, Human Capital Management (HCM) departments need effective information technology solutions supportive of optimized global HCM processes, and the decision making tools which can provide better insight to solve HCM -related business problems.

Oracle Fusion HCM gives a new dimension to the Human Resource practice globally by leveraging features of the next generation ERP like Web 2.0, open standards based solution, rich user experience  etc. It incorporates the best of breed solutions, thus reinventing the Human Resource function as a whole. The current release of Oracle Fusion Human Capital Management, 11g Release1 comes with offerings which are well integrated to give customers better insight and a holistic view of the Human Resource function, effectively aiding both strategic and day-to-day Human Resource activities.

Continue reading " Oracle Fusion Human Capital Management - Catapulting To Smart Organization (Part1) " »

November 4, 2011

Why Oracle Fusion Procurement? How does it add value?

Guest post by
Suchitha Prabakaran, Consultant, Infosys

 

In the current global business environment, efficient Procurement techniques, methodologies and processes play a vital role in providing a competitive edge- both operationally and financially for any organization irrespective of the size, nature of business, products dealt with, area of operations etc. Corporates now have realized the importance of streamlining and strategizing procurement processes as it makes a huge difference to the revenue and profitability of the organization.

Continue reading " Why Oracle Fusion Procurement? How does it add value? " »

October 4, 2011

Leveraging Fusion Business Process Model Methodology in Project Portfolio Management (PPM)

Guest post by
Sandeep Suresh Deshpande, Principal Consultant, Infosys

 

In today's world, business is exposed to a constantly changing environment where organizations face the most challenging situations -

  • Information silos across the value chain
  • Parallel processing amongst distributed systems
  • Mismatched products to support complex end-to-end business processes
  • Complex and long-running projects
  • Real-time project consolidation and budgeting

Oracle has done an extensive internal and external research, took the best practices from Oracle E-Business Suite, Oracle PeopleSoft, Oracle JD Edwards, Oracle Siebel and all other acquisitions to come up with a number of industry business process areas with multiple levels of decomposition. These world class business processes can be leveraged to deliver in the complex and challenging environment.

Continue reading " Leveraging Fusion Business Process Model Methodology in Project Portfolio Management (PPM) " »

September 27, 2011

Effective Sales Planning with Oracle Fusion Sales Planning Solution

Guest post by
Sushal Subashchandra Shetty, Consultant, Infosys

 

Are you not able to define effective territories for your sales organization?

Is your sales team swimming in the sea without targets?

Is your sales team cherry picking on prospects and you are not aware how to tackle it?

Are you losing track of your sales team's performance?

If answer to all/one of the above questions is yes, then my cent that you ought to read this further. The top problems which one of the large manufacturing company was facing were loss of productivity due to redundant and manual process, lack of consistent and efficient reporting, inaccurate commissioning.

If you are also facing the same problems as above then sales planning solution based on Oracle Fusion Applications is the one-stop solution for you.

Continue reading " Effective Sales Planning with Oracle Fusion Sales Planning Solution " »

June 6, 2011

Oracle Fusion Applications - Are you still looking for answers?

Guest post by
Mukesh Nakra, Senior Program Manager and GTM Director-Oracle Fusion Applications, Enterprise Solutions, Infosys Technologies Ltd.

 

Tough market competition is putting pressure on organizations in terms of process standardization and access to integrated information. With the availability of the internet and all online content adapting to the Web 2.0 standards, employees and organizations are expecting systems that support businesses to adapt to these standards and new technologies. Oracle supports multiple ERP packages like Oracle E-Business Suite, PeopleSoft, JDEdwards and Seibel to name a few. Taking advantage of the evolution and availability of new technology platforms and with a vision to standardize the applications, both from a usability and technological basis, Oracle Fusion Applications were created.

Continue reading " Oracle Fusion Applications - Are you still looking for answers? " »

May 17, 2011

How to access Business Intelligence in Oracle's Fusion Applications

Guest post by
Sourish Chatterjee, Lead Consultant, Oracle Practice, Enterprise Solutions, Infosys Technologies Ltd.

 

In my last blog, Business Intelligence in Oracle's Fusion Applications- Always Available, I had discussed that Fusion application Business Intelligence comprises of the following:

  1. Oracle Transactional BI (OTBI) is real time self service reporting directly off Fusion Apps data. It has pre-packaged content covering major Fusion applications.
  2. Oracle BI Applications (OBIA) is a prepackaged data warehouse enabling historical analysis and cross domain insight.
  3. Specialized Domain specific Analytics include financial statements, sales territory planning and Project Performance built on Essbase technology. White space analysis built on Real Time decisions and Oracle Data Mining Technologies.
  4. BI Publisher reports are also available; these are out of box content within Fusion applications to cater to pixel perfect and highly formatted report requirements.

Let's now see how all the BI Content can be accessed within fusion applications.

Continue reading " How to access Business Intelligence in Oracle's Fusion Applications " »

October 18, 2010

Business Intelligence in Oracle's Fusion Applications - Always Available!

Consider the following business scenario: A receiving clerk in a warehouse is inspecting and receiving material from a supplier. Quality tests find one attribute just outside the defined acceptance limits. This is a case for acceptance under deviation and a quick decision has to be made if the lot should be accepted under deviation.

The user looks up the open receipt in the application, the details of the receipt including supplier name, Item name, quantity etc show up. Apart from this, in the same transactional screen, the user is also able to see the Supplier Score till last month for the supplier in question. He is also able to see the acceptance status of the last 5 deliveries from the supplier for the item in question. Apart from this he also able to see the on-hand quantity projections for the item for the next week in the same screen. With all the above contextual and instantly available information, within the process flow, the users are able to take a quick decision on this case of acceptance under deviation. The scenario described above would be a reality in Oracle's Fusion applications where Business Intelligence and Analytics would be always available.

Continue reading " Business Intelligence in Oracle's Fusion Applications - Always Available! " »

September 22, 2010

Day 3 at OOW 2010 : Cloud, crowd, and Fusion !

This was a typical Day 3 of a 5 Day symposium. Cloud and Crowd (C2) both went hand in hand when Thomas Kurian started the day with his Cloud Computing Keynote with a deep dive on quite a few products the Technology stack. Interestingly he was stressing cloud in every second sentence!!!

Continue reading " Day 3 at OOW 2010 : Cloud, crowd, and Fusion ! " »

September 21, 2010

Is Fusion CRM game for it?

The success rates of CRM implementation have been reported low traditionally. Various studies attribute the reason to various factors like user adoptability, system adaptability, high TCO etc. Should I take the liberty of saying that marketing and sales users (next to warehouse users) would be ranked first in discarding a system which is not easy to use and fit the requirements. So, Is Fusion ready for sales and marketing users? Let us have a look at the features which marketing and sales users would go gala about it.

Continue reading " Is Fusion CRM game for it? " »

September 14, 2010

Demystifying Oracle Fusion Procurement Product Family

Fusion procurement falls under the FSCM (Financial & Supply Chain Management Pillar), the procurement family comprises of the five modules highlighted below. Each of these has been enhanced as compared to their current suite of EBS products. Exploring each of the modules we get a host of new features to work on. A brief sketch on each of the modules ....

Continue reading " Demystifying Oracle Fusion Procurement Product Family " »

How can you manage user expectations while transitioning from existing BI platforms and applications to Oracle BI Fusion Edition?

Managing user expectations is increasingly becoming the key concern of organizations while implementing or upgrading BI software applications and platforms. Goading as well as guiding the users to embrace the change is extremely important for successful implementation of Oracle's BI Fusion platform and its pervasive use within the company. So how can a company manage user expectations and upgrade to Fusion keeping both users and management in sync. Is this really possible?

Continue reading " How can you manage user expectations while transitioning from existing BI platforms and applications to Oracle BI Fusion Edition? " »

September 13, 2010

Fusion Distributed Order Orchestration (DOO)- A new revolution in Supply Chain space!

Oracle Fusion the new buzz word in ERP Applications as it brings in a new era into ERP product suites. It combines the best elements of Oracle's various business software product lines(E-Business Suite, PeopleSoft, Siebel, JD Edwards) into a next-generation suite giving users a whole new experience with Fusion UI's and Embedded Analytics(Business Intelligence).

Continue reading " Fusion Distributed Order Orchestration (DOO)- A new revolution in Supply Chain space! " »

September 9, 2010

Fusion Projects Portfolio Management (PPM) - Charting a new course for Project Managers

The Project Manager, like a captain on a ship, is ultimately responsible for the success of a project. In a project centric environment, there have been challenges faced to achieve the quality, on-time completion and cost effective project delivery. These challenges turn out to be massive when one project manager is responsible for managing multiple projects running at the same time. The technology solutions developed to deliver the project, ultimately aims to achieve a Return on Investments (ROI) and at the same time providing the excellence in Project Management practices.

Continue reading " Fusion Projects Portfolio Management (PPM) - Charting a new course for Project Managers " »

September 3, 2010

Key differentiators in Oracle Fusion Applications when compared to Oracle Applications Unlimited

Over the past few years, from the time Oracle had announced about Fusion Applications many organizations were curious to know what Fusion Applications would bring to the table. Now with Fusion applications around the corner, it has resulted in dilemma whether they should adapt to Fusion application or continue on existing Oracle Applications Unlimited.

Continue reading " Key differentiators in Oracle Fusion Applications when compared to Oracle Applications Unlimited " »

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