In today’s world, IT drives many business solutions and revenues and we see that increasingly many CIOs and CTOs carry business growth goals along with IT goals. This is a refreshing paradigm shift from the old days and different organizations are at different maturity levels in implementing the new paradigm of IT as a growth engine.
A key step towards this transformation is to align IT related costs to Business and the first question that gets asked is “how do you know whether my IT is aligned with my Business or not?” You can identify the alignment with the use of few simple questions –
• Do you know the cost of maintaining a particular business process? An example would be – do you know the IT costs involved in processing a claim payment?
• Do your IT costs depend on the usage of systems? - Would the costs be lower if only few claims are processed in a month?
• Do you prepare comprehensive cost benefit analysis (CBA) before approving IT projects?
• Do you pay for the number of IT staff supporting your systems? Do you invent work to keep them occupied?
• Are you able to defer your system development costs and link that to the growth revenues?
Look out for more on New Engagement Models on Sapphire...!
Author: Jaikrishnan, NEM Deal Consultant, Infosys Technologies[JaikrishnanA@infosys.com]
Today our customers are facing one of the toughest challenges of economic slowdown. In these demanding times, we need to innovate and come up with new pricing models focusing on flexibility, innovation and greater “skin in the game”.. This invokes the need for service providers to offer value-addition and demonstrate commitment by linking the pricing with customer's business outcome.
NEM pricing models would assist customer in reducing risks by sharing their objectives with us and wanting us to pick up stakes in the initiative. This definitely needs thorough understanding of client’s business, market segment and industry and it also gets mapped to the success/failure of the client's business initiative.
It is time for us to reach out to our clients and truly ‘partner’ with them using these New Engagement Models.
Author: Asha Kurup, NEM Deal Consultant, Infosys Technologies[Asha_Kurup@infosys.com]
SAP’s ASAP Implementation methodology is an industry leading approach to implementing the world’s most powerful ERP solution, so how can IMPACT ™ make it better? Designed to work together, IMPACT™ and ASAP jointly provide a laser like focus on customer and client value, a robust framework for identifying, valuing, and prioritizing all change opportunities, and a tried and true methodology for implementing SAP in the most cost and time efficient manner available today.
When looking at the interrelationship between IMPACT ™ and ASAP, IMPACT ™ takes the lead and then defers to ASAP during Phase 2 “Design the Details” (Blueprint), while still providing the overarching framework to achieve business results. IMPACT ™ helps a company explore the bigger picture issues around why they want and need to transform their business by putting client and company value as the metrics for success and failure, while never forgetting that free cash flow and unleashed value is the core objective.
The IMPACT ™ Value for Company (VRM thread) brings value into all facets of the transformation. Value that is found in Set Direction (the first phase) then becomes the anchor of all decision making from that point forward. All ideas or proposed changes need to account for the value proposition. Using optimized value as the core strategy for the business transformation makes the analysis and planning for the transformation relatively simple since we have clear guidelines – does it add value?
You’re probably starting to prepare for the trip to Sapphire 2009. Who should you meet with? What booths should you visit and which speakers sound the most interesting? There’s little time left so this post is designed for the quick skim.
Find us at the Infosys booth if any of the following are applicable to your company:
Why? :
Because if you’ve mentally circled any of the above there’s a good chance your company is suffering from a less than optimal project and transformation approach. We can help.
Continue reading "Sapphire 2009 Prep Sheet –Questions You May Want to Ask Vendors" »