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Joint consideration of technology and business process execution

Continuing with the assessment factors; most important consideration for a successful process delivery is a joint consideration of technology and process execution framework. Whether clients outsource or execute the process through a shared service center; it is critical to align technology with business process execution. High levels of operational excellence require technology and process led innovation, and both go hand in hand. This approach allows for the creation of a process design which leverages technology for automation, workflow and integration leading to higher levels of efficiency and effectiveness.

Posted by Nitin on January 15, 2009 8:54 AM | Permalink

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