The SAP Support and Maintenance Series – Part 0 of 3 – Current Challenges
SAP is dealing with various challenges since HY2 2008. In the last few years, I have not seen a more difficult time for the company. The way I look at it, this can be the wake-up call the world’s largest ‘business software provider’ requires to maintain its leadership in the coming years.
There is a new management team at the helm; it was not the easiest time for them to take charge, but definitely it is the time which presents them with the best opportunity to prove their value. The economic slowdown has had its effect on SAP; starting with the announcement in the beginning of October 2008.http://www.sap.com/about/newsroom/news-releases/press.epx?pressid=10209
License sales have been low in the first three quarters of 2009, but that can be attributed to the low spending capacity of customers during the same period.
On the product side there has been various challenges, beginning with the very slow adoption of Business ByDesign and postponement of the next release of Business Suite 7.0. At the same time there have been a few encouraging announcements about Large Enterprise on Demand and a new version of Business ByDesign.
All of the above are important topics, which I hope to address in subsequent blogs. However my first series of blogs will be focus on, what I feel is currently one of the most important topics for SAP and its customers, SAP Support and Maintenance.
