Business Process – Adopting Industry Best Practices (Part 1 of 3)
Introduction:
Change is the only constant in today’s Business world. Hence the obvious question is, can we benchmark a successful corporate Business Process as Best Practice?
The trend certainly suggests that the answer to the above question is YES. But the true answer is not just Yes. It has a rider to it! Yes, but under specific set of Business & social Parameters.
It is that “but”, which require careful attention when we an organisation want to adopt the industry Best Practice.
What is the trigger?
For an existing and running organisation, the best time to adopt modified or best business process is when you are Implementing a organisation wide ERP. It may be a Commercial Off-The-Shelf (COTS) ERP package or the custom developed Software solution.
Organizational Change Management
Adopting Best Practices involves Organizational Change Management. Organizational Change Management in view of adopting any new processes is critical. Even adopting Best Business Practice produce changes in cost, quality, and productivity, and perhaps organizational culture itself.
Any change in the organisation business process, will have internal & external resistance. Hence Change Management is the key not just to being in change the existing business process, but also to bring-in Best Business processes to an organisation.
In the next part we will look at what ERP vendors are saying? And what we suggest?
