Healthcare Analytics- Enhancing performance
As the Hospital industry focuses to overcome the common challenges in terms of improving patient care and controlling operational costs, every hospital wants to enhance its performance. But, Hospitals sans intelligent tools cannot take informed decisions due to lack of an integrated repository of critical hospital information, intelligence reports and analytics tools.
IS-Healthcare provides integrated operational & analytical tools tailored to meet specific standards, processes and the challenges of healthcare industry, focusing on its key solution components
• Ambulatory care management
• Patient Management
• Patient Accounting and
• ISH-Clinical medical system
Tools like Operational Dashboards and Analytical Cockpits integrate transactional and analytical data across domains, departments and service lines of the hospital enterprise to provide enhanced operational control through easy-to-understand summary data, budget simulations for planning purposes, greater ability to meet compliance requirements and drive better operational excellence through information provided by cost and revenue analyses.
These statistics provides the details of the basic organizational structure and the related hierarchy of the related units in a typical hospital environment.
List of Organizational units: This list provides the list of basic organizational units maintained / organizational categories and the details of specific identifiers etc
Organizational Hierarchy: The program displays list of organizational units and their respective hierarchy and the relationships among the higher level and lower level organizational units
Building units: This list provides the basic hospital building structure/ names of typical building units / room numbers and the relevant bed details of the specific rooms etc
Services list: It provides the list of services the specific hospital can provide to the patients and the related service catalog information etc
2.Internal Organizational Reports: These reports facilitate the management to have a detailed understanding of the day to day operations of the key performing units.
Care unit workstation: The care unit work station provides an ergonomic interface for facilitating work on the care unit. It can provide the Occupancy/ Arrivals and Departure details of patient in a specific Organizational unit for a specific day/ for period of days
Occupancy statistics: This report provides the occupancy statistics (no of available/beds /occupied beds/ occupancy percentage) of the organizational units to a specific key date.
List of admissions (Inpatients/ Outpatients): This report provides the details of patients who got admitted as inpatients/outpatients / admission date/ assigned room-bed details and relevant case details etc
List of discharges: This report provides the details of patients who got discharged as inpatients/outpatients / discharge date and relevant case details etc
List of Outpatients with physician details: This report provides the details of patients who got outpatients along with their attending physician details etc
Appointment details: this provides list of appointment maintained for that particular day, can be viewed by patient’s list/ by treating org unit and by attending physician
List of planning objects: Provides the details of objects like attending physician/ org unit/ building unit for which time slots can be maintained and appointment can be fixed for
3. Finance and Billing related Statistics:
Case list by Insurance provider: This list provides the details of Insurance service providers and the concerned patients with related insurance provider relations/ case list details etc
Service evaluation for patients :This list provides the details of specific services rendered to the patients / its start-end dates/ billable service details etc
Service and Billing statistics: This list provides the details of services available and their billable statuses versus actual status
Billing status of patients (Inpatients/Outpatients): This list provides the status of patients (Inpatients/Outpatients) / discharges details and their respective billing status (billed/ non billed)
4.Government Mandated Statistics:
These reports provide the required information, which needs to be submitted to the government authorities for specific audits/ functions. These requirements differ from country to country
Patient census statistics of the hospitals: this report provides the patient census statistics of the a particular hospital in the predefined format, with details like rate of use of planned beds / admission & discharge details / days covered by flat rate per cases etc.
Patient census statistics of the Departments: this report provides the patient census statistics of the a particular department/Org unit in the predefined format, with details like rate of use of planned beds / admission & discharge details / days covered by flat rate per cases etc.
Midnight census statistics: This report provides the details of patient census like external arrivals/ external departures etc
KPIs (Key performance indicators):Key benefits delivered
• Improvement of regulatory compliance
• Improve capacity utilization
• Improves cost effective treatment
• Focus on accurate and traceable medical coding process
• Optimization of registration process enhances customer satisfaction
• Improved accounting process
• Real-time measurements and metrics are embedded throughout SAP ERP to support all business process in the enterprise
• Manage the entire life cycle of corporate performance management
• Can perform ad hoc queries and measure operational performance using real-time transactional data and metrics
• Organizations can analyze and optimize the workforce, implement and monitor corporate strategy, and continuously evaluate how various what-if scenarios affect business goals
Conclusion: In general SAP for Healthcare provides state of art software solutions tailored to meet specific standards, processes and the challenges of healthcare industry. Analytics, in particular help health organizations gain enterprise wide visibility for decision making in critical areas, helping organizations improve its operational efficiency, mitigate risk and control costs, while enabling innovative business process and patient services. Typically IS-Healthcare provides Strategic management, financial, operational and workforce analytics, in collaborative environment-enabling organizations to share information and make accurate, rapid decisions and allowing hospital administrators to work cooperatively with payers, suppliers, other healthcare providers and statutory authorities. Healthcare specific analytics enhances operational control through easy-to-understand summary data, budget simulations for planning purposes, greater ability to meet compliance requirements and drive better operational excellence through information provided by cost and revenue analyses.
Ref: Sap for Healthcare www.sap.com/industries