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June 13, 2011

GRC remains top of mind for SAP users

PAC US, Peter Russo - Managing Director

GRC - or Governance, Risk and Compliance - is a major area of concern for key executives, especially CFOs who ultimately sign the checks for major tech and consulting purchases. The issue sprang to prominence with the SOX regulations and changes to IFRS. But while organizations largely have those under control now, there are plenty of regulations on the way - in areas like sustainability and in some specific sectors like banking and insurance with Basel III and Solvency II. And, GRC is a wide field; other issues it helps with are perennial and common to most businesses - fraud reduction, for instance. And senior execs remain in the front line of accountability.

With BusinessObjects GRC 10, announced earlier this year and on show at Sapphire, SAP aims to help companies better address the common GRC issues.  Improvements include unifying processes and also the look and feel across different modules, easier set up and management of policies.

So GRC 10 should be a useful step up, especially in established SAP and BusinessObjects shops. But there are other areas perhaps better addressed by specific point solutions - eg compliance to international trade or 'green' regulations. But ultimately, like so many other aspects of business, this is less a technology problem, and much more a process-driven issue. It's important to have the right technology, but getting the right processes to ensure people's behavior is critical. Technology can help to highlight both good and bad practices - or conformance thereto - but the practices have to be designed well and sensibly in the first place.

As regulations continue to increase across all industry sectors, if a company doesn't have the in-house skills to ensure robust and workable procedures are in place, consultancy support is a must. For all but the most GRC-savvy of firms, it is advisable for any exec in a position of responsibility to start by calling in a qualified audit firm to check out today's procedures and practices.


About the author:

Peter has over 10 years of experience in the SITS industry. He joined Pierre Audoin Consultants (PAC) in 2001. He serves as the managing director of PAC's U.S. operations and its partners in Latin America. Peter is also the founder of PAC's global SAP & Oracle Services research teams programs.

On the consulting side, he is involved in U.S. and global projects for software suppliers pertaining to ecosystem assessment, competitive benchmarking, go-to-market strategy in emerging industries, and analysis, planning, and execution of localized partnership strategies.

Peter is often quoted in both IT news and major publications for his views on the application software market. He is also a frequent speaker at IT conferences and PAC Webinars.

June 2, 2011

The clouds lifted a little at Sapphire

PAC US, Peter Russo - Managing Director

SAP's journey to offering Cloud solutions over the last couple of years has not been trouble-free, with the well-documented issues with Business ByDesign (now, it seems, largely resolved). The strategy was also progressing in two parallel directions, with a different strategy for large enterprises (Cloud-based add-ons like CRM OnDemand, originally to be based on its 'Frictionless' technology) to that for small organizations (the all-embracing SaaS solution of Business ByDesign). This strategy was overseen by John Wookey, who left SAP shortly before Sapphire. So there was much interest in SAP's SaaS strategy announcements.

Several things need to be highlighted from this.

First, that Business ByDesign is not just for small businesses - it is actively being promoted as a solution for divisions and subsidiaries of large corporates. It is also the underpinning for SalesOnDemand (formally announced last March) not Frictionless, which is aimed at large enterprises; and at Sapphire we also learnt that Accenture was just one of the partners developing ByD-based solutions targeted at larger enterprises.

Second, there is another strand to SAP's attack on the Cloud: it also announced that variety of SAP solutions, including SAP Rapid Deployment Solutions and SAP BusinessObjects solutions, are now available "on demand" via Amazon Web Services (AWS). SAP's flagship ERP applications on Linux and AWS Windows instances are on the way.

Third, the company announced, with Microsoft, the "Windows Azure SDK for SAP NetWeaver Gateway": a new software development kit (SDK) for Windows Azure for .NET developers to create private or public cloud-based applications for Windows Azure that connect to on-premise SAP systems.

Fourth, a cloud version of the much-vaunted HANA in-memory database is in pre-beta.

So there's still a lot to digest in SAP's Cloud strategy but one thing's very clear: SAP takes the Cloud very seriously indeed and is progressing on all fronts. Its strategy is gaining in credibility and applicability in leaps and bounds. Customers, partners and competitors alike would be wise to pore over these announcements very carefully.

About the author:

Peter has over 10 years of experience in the SITS industry. He joined Pierre Audoin Consultants (PAC) in 2001. He serves as the managing director of PAC's U.S. operations and its partners in Latin America. Peter is also the founder of PAC's global SAP & Oracle Services research teams programs.

On the consulting side, he is involved in U.S. and global projects for software suppliers pertaining to ecosystem assessment, competitive benchmarking, go-to-market strategy in emerging industries, and analysis, planning, and execution of localized partnership strategies.

Peter is often quoted in both IT news and major publications for his views on the application software market. He is also a frequent speaker at IT conferences and PAC Webinars.