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May 4, 2015

Creating an Innovative, Self Service-Driven Work Culture at Pacific Gas and Electric Company (PG&E)

We live in a time of modern and self intuitive UI design. So it was with a tinge of irony that we discovered that one of the key issues faced by 32000 users of PG&E was that UI was archaic and data integrity was constant issue. Self service options were completely missing and they were wasting lot of time to search simple menu options. Infosys helped them to build self intuitive UI with options of entire self service on one dashboard.It kicked in tremendous improvement in productivity, user satisfaction and provided ample self service options where employees and managers could perform critical tasks without letting any dependencies hinder them.

On behalf of Infosys, I welcome you to join our joint session with Pacific Gas and Electric Company (PG&E) at SAPPHIRE NOW. Attend the session to learn how PG&E leveraged a hybrid technology model across the HR process to motivate employees and create an innovative work culture.

To know more about Infosys participation at SAPPHIRENOW, please visit - http://www.infosys.com/sapphire2015/


This blog is posted on behalf of Man Mohan Mohta, Account Manager, Infosys

Powerful User Experience for Daimler with SAP Fiori and SAP ERP Application

It is a rare moment in the life of a SAP consultant to be appreciated for giving a new user experience, elicit a wow effect and be credited for making lives simpler and easier for his users.How did this happen? Well, that in essence is the impact of SAP Fiori.

When Infosys and Daimler started on the Fiori journey, there were many other considerations regarded as more important than an intuitive user interface. We thought about simplifying architecture, replacing legacy and going mobile as our key priorities. As we discovered Fiori, all of that changed rapidly.
From the stated intention of a pure IT and architectural change that would have minimal user involvement, it became quite clear that we couldn't stop the torrent of user feedback, their involvement and the keen willingness to co - create this transformation. We had to jointly embrace design thinking with the user, together uncover the underlying problems and carve out unique solutions from the boundless and limitless possibilities of Fiori.

It was a special experience to achieve a GI live in less than 6 months and prepare a platform for rapid adoption. Based on our rich story and the smiles which it brought on to the faces of our users we have reached two conclusions:

  • One, Fiori needs a different mindset but once you achieve that its Simple to implement as it gets the user to be doubly involved and to share responsibility for the outcome.
  • Two, it makes the life of the user very Simple and productive.

On behalf of Infosys, I welcome you to join our joint session with Daimler at SAPPHIRE NOW. Please attend the session and learn more about how you can embrace a powerful user experience in a simple way.

For more information on Infosys participation at SAPHIRE NOW, please visit http://www.infosys.com/sapphire2015/


This blog is posted on behalf of Prateek Singh Mitter, Principal Consultant, Infosys

May 3, 2015

Pricing on SAP HANA spells the end of pricing-engine Issues

One of the most important applications for running business has been the pricing engine. However the needs of sales teams, products strategy group and technology owners has evolved to make pricing as the most dynamic business function and also a very complex business application. Sales teams want to have the real time price, products strategy team wants to move away from cost plus mentality and technology owners want to reduce process variability in pricing procedures.

At the intersection of such complex expectations lies the pricing application. Many organizations are facing the performance as well as accuracy issues with the output from pricing engine. But the good news is that new generation technologies such as HANA have come to rescue. Learn more about the Infosys pricing solution on HANA platform during Sapphire 2015.

To know more about Infosys participation at SAPPHIRENOW, please visit - http://www.infosys.com/sapphire2015/

 

This blog is posted on behalf of Ramesh J. Chougule, AVP - Partner - Business Consulting,Infosys

Airbus group speeds up financial closing with the SAP HANA platform

In today's digital world, one cannot understate the importance of data and information. Businesses that will exploit data the best will eventually win the battle for market share and customer loyalty. However, merely the ability to generate insights and perform analytics on different forms of data is not enough. You need solutions that are fast, simple, agile, and highly scalable. Traditional Business Intelligence or Data Warehouse solutions are simply unable to meet these demands simultaneously.

SAP HANA is a new paradigm in data platforms. It brings real-time high-performance capability to analytics and insights, without the complexity and high turnaround times associated with traditional systems. At the same time, it provides an agile and scalable platform for IT to respond to the constantly changing needs of businesses. HANA can be utilized in various forms and fashion across the business value chain for example supply chain, manufacturing, finance, HR, commercial, marketing and promotions, customer service, etc.

Recently we worked with Airbus on a very interesting and important initiative to establish an integrated reporting and planning solution based on SAP's state-of-the-art HANA in-memory platform. Airbus is a leading manufacturer of commercial aircrafts in the world with the most modern and comprehensive aircraft family on the market. Airbus believes that innovation is at the heart of everything they do - both external and internal. To support constant product and service innovations and ever increasing volumes and complexity of business operations, it needed to renew its internal systems and processes as well.

The Integrated Finance Reporting and Planning solution would simplify processes across business entities, establish common data model and replace multitude of legacy applications. It will enable Airbus to speed-up finance closing process, reduce manual efforts and provide new information capabilities to business users.

At SAPPHIRE we will talk about the Airbus story on May 5th at 12:00 PM EDT at Theater 2. Please do join us to learn more!

To know more about Infosys participation at SAPPHIRE, please visit http://www.infosys.com/sapphire2015/

 

This blog is posted on behalf of Parag Shrungarkar,Principal Technology Architect,Infosys.


 

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