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Creating an Innovative, Self Service-Driven Work Culture at Pacific Gas and Electric Company (PG&E)

We live in a time of modern and self intuitive UI design. So it was with a tinge of irony that we discovered that one of the key issues faced by 32000 users of PG&E was that UI was archaic and data integrity was constant issue. Self service options were completely missing and they were wasting lot of time to search simple menu options.
Infosys helped them to build self intuitive UI with options of entire self service on one dashboard.It kicked in tremendous improvement in productivity, user satisfaction and provided ample self service options where employees and managers could perform critical tasks without letting any dependencies hinder them.

On behalf of Infosys, I welcome you to join our joint session with Pacific Gas and Electric Company (PG&E) at SAPPHIRE NOW. Attend the session to learn how PG&E leveraged a hybrid technology model across the HR process to motivate employees and create an innovative work culture.

To know more about Infosys participation at SAPPHIRENOW, please visit - http://www.infosys.com/sapphire2015/


This blog is posted on behalf of Man Mohan Mohta, Account Manager, Infosys

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