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Learn More - with AI-enabled Infosys Knowledge Management Platform




While the evolution of technology has made HR digital transformation essential, the shift to cloud has accelerated this by making best-in-class enterprise software solutions easily accessible. To reap the benefits of this digital transformation, organizations have to discard old school ways of executing change and gain agility. Leveraging multidisciplinary insights, skills and expertise using a capable knowledge management system is essential to stay abreast of evolving business needs. 


Infosys, as a trusted consulting partner with close to 30 years of predictable delivery, can help you assess and learn about your current technology landscape, find solutions, and prepare a roadmap for your digital transformation journey. To enable this, we have created the Infosys Cloud Assessment Readiness Toolkit, tailored to provide deep insights and help you make informed decisions about new investments, high-priority areas and leveraging existing investments.


Much depends on both speed and security in the software as a service (SaaS) business model. Infosys uses its expertise to guide you to find a comprehensive, multifaceted security program that best fits your landscape, while our ACT (Accelerated Cloud Transformation) methodology ensures speed. We will partner with you in every stage of the transformation, disseminating best practices and rolling out cloud-specific risk assessments and quality metrics, enabling seamless executions.


As new functionalities are continuously released and consumed with SaaS based HR digital transformation, it will be imperative to implement a knowledge management system that can enable easy accessibility to processes, best practices, methodologies and information sources. Design Thinking discovery workshops are a key aspect of our delivery, enabling stakeholders to approach their problems, pain points and questions outside traditional formats.


With advancements in machine learning and natural language processing, AI tools can now be leveraged to help record, search, filter and apply knowledge to create a knowledge management system that provides employees access to the right information at the right time. Infosys has institutionalized knowledge management as a core element providing the following key tools:


  • KShop: A content management portal for submitting, searching and rating K-Assets.

  • Konnect: A professional networking platform to connect with people, discover expertise and share knowledge.

  • KMail: An automated email response system for communities that helps develop a dynamic knowledge repository to promote learning and re-use.


With Infosys Nia - the Next Generation Integrated Artificial Intelligence Platform, we can help organizations collect and aggregate organizational data from people, processes and legacy systems into a self-learning knowledge base. Repetitive business and IT processes can be automated, freeing up human effort to solve higher-value customer problems that require creativity, passion, and imagination.


Data about employees' career goals, competencies, performance and interests can be analyzed to provide insights into the learning development needs of employees and suggest courses accordingly. Incorporating AI in continuous learning can enable the workforce to continuously upgrade their skill sets and competencies, thereby helping organizations to stay relevant and ahead of the competition in the ever-changing environment. The key to success in the digital world is continuous learning and engaged knowledge management. Infosys Nia, designed on three core platforms - Data Platform, Knowledge Platform and Automation Platform - can help organizations to automate, amplify and reinvent.


Infosys is a Gold-level sponsor at SuccessConnect 2017 event hosted in Las Vegas. I look forward to meeting you at our booth no. 26 and discuss how we can Learn More together!




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