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November 1, 2011

Utilities can address Electric Vehicle Challenges with SAP Solutions

Electric Vehicle adoption is becoming a reality worldwide and it is growing at an accelerated pace. Automobile manufacturers across the globe are focusing on developing electric vehicles for mass consumption. The developed nations specifically are seeing this growth which is fueled by numerous factors like:

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July 18, 2011

BRF based Pricing Decision-making - Concluding part

This is the concluding part of my previous blog:

http://www.infosysblogs.com/sap/2011/05/pricing_expert_system_-_blog_1.html#more

I will talk about the architecture and design elements of a decision-making pricing solution that meets the challenges highlighted in part 1.

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December 19, 2010

Need for Consolidation and Beyond Boundaries - European Utility Companies

Well established energy companies in Europe are feeling the pressure of adverse economic crisis. Government policies focused on the green energy is also another factor affecting the optimization of capital deployment.
Companies have developed vast organizational skill sets in operations, trading, technology, etc. How will they leverage this skill that they developed and nurtured over such a long period in this adverse environment?

Will we see change in regional focus of these European companies as many other regions urgently need this skill set? In order to understand the possibility, let us ask some basic questions:
- Do we see required opportunity in terms of energy volume outside Europe?
- Do we believe substantial process optimization possible in existing Utilities outside Europe?
- Do we see possibility of deploying full grown energy efficient generation technology such as nuclear, coal based technologies?
Answer seems to be YES for the above questions, making it the right time to shift the regional focus of the European companies

While in Europe, can they afford to continue what they are doing? Let us ask some basic questions:
- Will the saturation leads to more energy market integration and consolidation?
- Will such integration be beneficial to end customer?
- Will vertically integrated companies split to focus on specific business area where they believe opportunities are bigger?
Answer again seems to be YES, making it a right time to focus only on parts of value chain where opportunity for higher margin exists.


So do you also believe in further consolidation within Europe and European investment spread outside Europe in areas like generation and trading?

May 12, 2010

Minimize your Customization & Accelerate your Realization - Part III

In Part I and II of this blog we discussed about how package applications provide solution for an integrated Customer Care & Billing system. But with extensive package customization the benefits are overshadowed. However, with a pre-configured package solution, much of the customization can be pre-built and adopted as a hyper package thus reducing the realization period. Part III of this blog will provide insight into the pre-configured package solution available from Infosys for Utility Billing and Customer Care functions. Also suggested is to read fellow Infoscion Parmarth's blog on CIS modernization and the need for an integrated customer care & billing system here.

Continue reading " Minimize your Customization & Accelerate your Realization - Part III " »

May 11, 2010

Minimize your Customization & Accelerate your Realization - Part II

In Part I of this blog we discussed about how package applications revolutionized Information Technology consumption. But with time even package implementations are beginning to see extensive customization and delayed realization. Part II of this blog will provide insight into how can a customer adopt a package that requires least amount of customization in terms of development and accelerate realization.

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May 10, 2010

Don't rely on software alone to drive process transformation

Using package software solutions for Enterprise Resource Planning Solutions (ERP) or Customer Relationship Management (CRM) for enterprise business transformation is very appealing. The reasons are many, not the least of which are:

•          Speed: Accelerated implementation

•          Knowledge: Built on industry best practices

•          Simplicity: Pre-integrated application suite or "stack"

 

Companies often speak of "vanilla" implementations where there is a strong reliance on "out-of-the-Box" functionality to drive process and organizational change.  However, it is a mistake to rely on software alone. Although fast implementation to achieve a target ROI is desirable, there are some risks that must be addressed. 

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CIS Modernization and the Need for an Integrated Customer Care & Billing System: Part II

In Part I of this blog we saw why there is a need for an Integrated Customer Care and Billing System. In Part II we will see how package applications today offer a modern IT platform to Utilities.

Package applications unleash a flexible and scalable platform where a utility can build and meet its requirements of the modern and changing era. These packages were created and are being continuously upgraded with the industry specific requirements in mind. For Utility Customer Care and Billing requirements, these packages in addition to focusing on the core utility retail functionality are also future ready to take on initiatives like AMI/Smart Metering.

Continue reading " CIS Modernization and the Need for an Integrated Customer Care & Billing System: Part II " »

May 3, 2010

CIS Modernization and the Need for an Integrated Customer Care & Billing System: Part I

Most utility companies in the world are decades old.  Their CIS and Billing systems still run on old world technology platforms. Undoubtedly these systems, even today, meet the daily customer care and billing operations but one thing that is affecting them is the principle these systems were built from: these systems were built to last but not for change. The current trend in the utility industry is however all about change: in ownership structures, in regulation, in customer service, in reliability, in new technology etc. These changes can only be realized by having a modern and integrated Customer Care and Billing platform.

So what are the challenges of the old world CIS system? The challenges can be summed up in a single phrase: "inflexible and non-scalable".

Continue reading " CIS Modernization and the Need for an Integrated Customer Care & Billing System: Part I " »

April 27, 2010

Minimize your Customization & Accelerate your Realization - Part I

Part I of this 3 part series discusses about why Customer opt for customization in even in a matured package applications and how it can impact your cost of ownership.

When package applications were introduced, they brought about a revolution in the way Information Technology was consumed. Packaged applications redefined how applications were implemented by offering Industry best practices and hence focusing on process rather than on technology. These solutions had reduced the cycle time for implementation and hence the cost associated with it. The risk of going wrong with a packaged solution was very low when compared to the then prevalent custom-built-from-scratch applications. Theoretically, a package could be used by just configuring it.

Continue reading " Minimize your Customization & Accelerate your Realization - Part I " »

January 27, 2010

Business Process – Adopting Industry Best Practices (Part 3 of 3)

Key Success factor
- Visible Executive sponsorship
- Effective communication in the organisation
- Stakeholder heavy involvement
- Effective knowledge management
- Clearly defined measures of Success

Continue reading " Business Process – Adopting Industry Best Practices (Part 3 of 3) " »

December 15, 2009

Business Process – Adopting Industry Best Practices (Part 2 of 3)

What ERP Vendors are saying?

Sales pitch of many ERP Vendor is that they provide the Business solution based on the Best Practice in your Industry. Many of the Industry leading ERP Vendors are providing bolt-on Industry specific Business processes based on Best Practices in that industry. Some of the leading ERP Vendors provide Best practice base lines products which include Detailed System and process documentation along with pre-configured systems.

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December 1, 2009

Business Process – Adopting Industry Best Practices (Part 1 of 3)

Introduction:
Change is the only constant in today’s Business world. Hence the obvious question is, can we benchmark a successful corporate Business Process as Best Practice?

The trend certainly suggests that the answer to the above question is YES. But the true answer is not just Yes. It has a rider to it! Yes, but under specific set of Business & social Parameters.

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February 12, 2009

Introduction to Result Orientated Maintenance

What is Result orientated Maintenance?

Results Oriented Maintenance (ROM) describes the maintenance processes required to achieve world class manufacturing results. 

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January 16, 2009

SAP Integrated solution for EAM and its benefits

SAP’s unique integration of information, technology, and services provides comprehensive support for business processes—at substantial savings. 

SAP for EAM offers the lowest Total Cost of Ownership:

  • No interfaces are required to SAP components resulting in significant cost savings and speed to value
  • Only SAP delivers out-of the box integration with other enterprise systems such as financials, inventory, procurement,  HR, analytics,  EH&S, among others

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December 12, 2008

Enterprise Asset Management (EAM) overview

Background..

In today’s world companies are under increasing pressure to reduce costs, meet tougher performance and production targets, comply with regulatory requirements, and maximize return on assets. A new, more collaborative and integrated approach to enterprise asset management (EAM) can yield significant savings and improve the operational performance of asset investments. This new approach spans all phases of the asset life cycle – investment planning, specification, design, asset construction, operations and maintenance, and, ultimately, decommissioning and disposal. It is time to look at asset management in a more holistic and collaborative business context. EAM helps companies manage physical assets – production plants, capital equipment, vehicle fleets, and facilities complexes – over the complete asset life cycle. In conjunction with powerful reporting and analysis, the SAP solutions’ EAM capabilities enable you to reduce operating costs, better manage capital expenditure, and improve asset utilization.

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