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Infographic: Customer Care Change up

Posted by Gopal Devanahalli (View Profile | View All Posts) at 12:33 PM

Customers have had enough of waiting on the phone and getting the runaround. Each year, the collective consumer public thinks service gets a little worse. In every industry, customers are going mobile and turning to social avenues to fix their product and services problems faster and more efficiently. Take a look at the customer service industry and what consumers want changed.
Customer-Care.png

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Customer care is very important..

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