Infosys AssistEdge is the first customer service product for contact centers that delivers an integrated cross-channel experience. While you’re here, you can read our blog posts and know more on our upcoming events and developments that are transforming contact centers and customer service.

Main

January 11, 2013

Ask the Expert

Post your question

Post your questions on Twitter with the hashtag #serviceexperience and get answers from Gopal.

Everything you wanted to know about customer service experience... but didn't know whom to ask.

Do you have a question about how customer service will evolve? Facing challenges in first call resolution or contact center performance? Want answers on how to improve self-care? Now you can ask Gopal Devanahalli.

Also, take a look at Gopal's customer service wishlist, and share your thoughts! What's on your wishlist? Comment on this blog post or get tweeting now with #serviceexperience

Gopal is Vice President - Products, Platforms and Solutions for the Energy, Utilities, Communication &
Services Business Unit of Infosys. Click here to know more about him.

Continue reading "Ask the Expert" »

8 Plays to Deliver an Integrated Customer Service Experience
Everyone has a story on Infosys AssistEdge.
Subscribe to this blog's feed
Bookmark this page

Follow us on

Blogger Profiles

InfosysEdge on Twitter

Recent Posts

Categories