"Keeping the Lights On" - A very known term in Utilities. Traditionally, Utilities have been successfully managing to provide power to the customers and charging the customers for the usage. A lot of operational activities goes behind this strive for "Keeping the Lights On". Not to mention about the complex meter-to-cash process. But, were utilities ever in such a situation where they had to think - "So much data. What would I do with this? How do I intelligently use this?"
There comes the need to look at the data differently and convert the data into information - a food for smarter decisions. Transition from looking at a monthly billing read to granular interval data, events, voltage, current and host of other data coming from meters is not a small task. But, even bigger is the task to process the data. Technologies today do provide the tools to not only look at the information, but also act.
Scenarios like outage management, tamper detection, power quality monitoring, fault analysis and prediction, peak demand monitoring and actionizing at ways to react to peak demands - load control, powering on alternate generation sources, etc have been possible and utilities are implementing some or all of these. How?
Answer is - Changing the Utility's way of looking at data