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Testing-as-a-Service (TaaS): Take a Peek


In my last post, I wrote how market if adapting to TaaS. Here I am talking "What is TaaS?" and "Why do we need to evolve?".

What is TaaS?

Considering all prevailing aspects of New Age QA, major QA service suppliers are now formalizing their own TaaS model for test outsourcing. Fundamentally, TaaS doesn't necessarily represent a true cloud service, but it incorporates aspects of cloud. This paradigm shift in thinking has made every QA service provider build and continuously mature their TaaS model. TaaS requires us to introduce testing infrastructure, test tools, accelerators, human effort in delivering testing services, delivery methodology, framework and best practices bundled together and apply it uniformly.


TaaS enables predictive delivery quality and cost. It is a process driven approach independent of people. TaaS is the holistic amalgamation of the following elements:


1.       Test methodology

2.       Testing infrastructure for tools and applications

3.       Testing tools, accelerators and framework

4.       Testing team

5.       Application specific approach, best practices and accelerator pack


Why TaaS?

Where at one hand customer is looking at business outcome based testing delivery model to reduce the total cost of ownership, on the other hand he wants to ensure that there is no quality issue related to functional or non-functional requirements and application is adhering to regulations such as SOX, HIPAA, PCI. There is increased focus on software quality to enhance customer experience.


Some of the key drivers for TaaS are:


ü  Predictable and on-demand service, accessible, available without compromising on quality and cost

ü  Flexible and scalable delivery model (Pay-as-you-go)

ü  Outcome based sourcing and pricing

ü  Enabling better estimation and budgeting

ü  Eliminating need for capital expenditure on infrastructure, software and human resources

ü  Improve overall QA processes and delivery framework

ü  Holistic automation

ü  Risk-minimization

ü  Volume discount


I will write on testing alliance collaboration strategy in my next blog.


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