The business world is being disrupted by the combined effects of growing emerging economies, shifts in global demographics, ubiquity of technology and accountability regulation. Infosys believes that to compete in the flat world, businesses must shift their operational priorities.

« "Green Davos", says Ashok Vemuri | Main | "It's time to refocus on the employee," says B.G. Srinivas »

Setting the Security Standards, by Ashok Vemuri

It is day 2 in Davos, and here are some thoughts from Ashok Vemuri, reproduced with permission from the WEF blog:

It’s day one proper at Davos and a sea of lively debates are raging throughout the summit.  Often, the informal conversations you have over coffee are far more valuable than the public forums and one of the more interesting themes that came up amongst those I spoke to today was security.  I’ve attended several meetings since my arrival and been involved in a number of discussions with banking institutions and business executives about the threats they’re currently facing.

Phishing, phreaking and pharming are now everyday terms and the kind of attacks that are having a massive impact on customer confidence driving the demand for some kind of security governing body.  There is a definite feeling amongst delegates that trust is slowly dissolving amongst customers who are getting increasingly disillusioned about the safety of their information with their bank. 

I had several fascinating statistics thrown at me in conversation.  Whilst three years ago 90 percent of hacker attacks were benign with little dollar impact, 90 percent of hacking nowadays is malicious designed to disrupt data or steal information.  One of the newest concepts I heard about earlier was ‘data-kidnapping’ – where hackers break into business systems and block a company from using its data, effectively holding them to ransom. 

This provoked fierce debate about accountability amongst many of my fellow delegates.  If an online banking customer has his account details stolen and loses money, who is responsible?  Is it the user for not keeping his identity secure or is it the bank whose security may have been compromised?  Doubtless, this is set to be the biggest driver behind the calls for regulation and standards with banks crying out for guidance from a governing body.

It makes sense.  If we have regulators for the Internet, telecommunications and accounting then surely we should have some standards in place for security?  Someone to turn to so there is no doubt over where the responsibilities lie or what actions should be taken when a security breach happens.

Technology can be a great enabler in combating the security issues these businesses are facing however it can’t operate in isolation.  The responsibility for security needs to be spread between multiple parties and it’s down to regulators, vendors, banks and customers to put their shoulders to the wheel and fight this battle.

I’m sure the security discussions will continue as this week goes on but I’ve noticed that, as anticipated, media coverage around Davos has so far been very much dominated by the issue of climate change.  I have an Infosys breakfast debate at 7 tomorrow morning where I’m sure green issues will return to the fore.

Read more

TrackBack

TrackBack URL for this entry:
http://www.infosysblogs.com/thinkflat-mt/mt-tb.fcgi/44

Post a comment

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)