Manufacturing Portal Features and Trends (Part 1)
Guest Post by
Shailesh Kumar Shivakumar, Technology Architect, MFG-ADT Online, Infosys
While analyzing the portal requirements (both intranet and extranet) for manufacturing clients, few patterns and trends related to portals are noticed. I am listing few of those observations to provide insights into emerging portal trends among manufacturing clients.
Brief Overview of portals
Before we begin understanding portal trends, let's understand the purpose and key use cases for portals. An Enterprise portal is a framework to deliver personalized user experience by aggregating information from variety of data sources. Following are primary use cases which warrant a portal as compared to a normal web application:
· Aggregation of information from multiple data sources
· Provide personalized user experience
· Provide a single-stop-stop for all enterprise needs ranging from accessing all information needs to all functionality needs
· Provide role based and finer security controls with other security features like single-sign-on and ability to integrate with variety of security providers.
· Provide consistent and intuitive user experience providing ability for customers to customize
You can use this as a thumb rule to evaluate if the solution warrants a portal product.
Trends in Intranet portal
Intranet portals are primarily used as collaboration platform for internal users. The main target audience for intranet portals would be internal users like employees who use intranet portal as a communication channel and use internal tools/applications.
Some of trends noticed are depicted below:
· Services based integrations: In order to provide a single-stop-shop experience to internal users, intranet portals need to integrate with all the in-house systems.
· Security: Security aspects involve providing single-sign-on experience, role based functionality access, deploying security gateways for service access etc.
· Collaboration: Acting as a collaboration platform is one of the key functionalities for intranet portals. This includes integrating with collaboration tools like blogs, chats, communities, wiki to empower internal user to share and interact.
· Process improvements: This typically involve minimizing and automating the overall process time and enabling the self-service model wherever applicable.