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From 'just support' to 'highly strategic' - the evolution of application maintenance and operations (AMO)

Albatross". "Necessary evil". "Budget eater". Over the years, application maintenance and operations (AMO) has received many undeserving monikers. Beyond the CIO's office, AMO is an enigma - misunderstood and written off as cumbersome and constant re-tooling done by "those IT geeks". This is a pain shared by most CIOs across leading global organizations. And during my many interactions with some of these CIOs, they have shared their angst - no management buy-in for AMO, the perception of being a cost-center, and worst of all, the inability to see value beyond "keeping the lights on".........

For more on this, please visit Thought Floor

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