Results tagged “banking innovation”

Benefit with Blockchain

Some of you might have heard of Blockchain. You might have read that it could disrupt and change banking, payments and other financial services forever. Perhaps you are wondering how it might affect you, especially if you are employed in the financial services industry. 

Banking the next generation: How engaging is your platform

Youth, like women, is fast emerging as a key focus area for the banks. I have spoken about this in my previous blog "Niche banking services: It's the icing that matters" as well. Banks have identified 2 key factors for which, it is important to acquire these young users and acquire them soon.

Defining Digital

An effective digital strategy can boost profitability by 40 % or erode it as rapidly as 35% in the next 5 years - if you don't get it right, says one study. Another says digitization is at top the agenda at retail banks, ahead of all else. There is universal agreement that the future of banking, indeed every business, is digital. Most banks you speak to are cognizant of the need to digitize, and fast; a number of them have already got a plan going.

Bank in an Ecosystem

Creating the world's largest transportation company without owning cars or the world's largest hospitality company without owning a single property - digital technologies have not merely transformed entire industries, they have managed to upturn many established business models and mindsets.

The customer isn't one

Identical individuality is a pre-digital concept. Digital customers expect their banks to recognize their individual identity, their contextual needs and create personalized solutions that are relevant to their unique financial life stage. Customers want financial partners, rather than financial service providers, who will help them achieve their financial goals and aspirations. And so forth.

From efficiency to experience

In an omnichannel banking world, the quality of experience enjoyed by a customer is actually built backstage, where internal processes are hard at work. It is process innovation that ensures that every transaction in every channel is optimized to maximize customer expectations as well as business objectives.

Where Products and Services Get More Innovative

Innovation has become the leitmotif of the global retail banking industry. Changing trends in consumer expectations, competitive dynamics and new technologies are compelling banks everywhere to focus on innovating on everything, from products and processes to channels and business models.

Banking as Innovation

There's a hot new financial startup that has attracted US$ 25 million in seed funding from a veritable who's who of the venture capital world and has already signed on nearly a hundred thousand customers. Except, no one, apart from the founders and the funders, have any idea whatsoever about what Clinkle will actually do. The only information forthcoming from the company is that it intends to disrupt the already hyperactive mobile payments market place. 

Safe Deposit Lockers - Are spruced up rules the answer?

pic.jpg

Both Public and Private Sector Banks have offered Safe Deposit Lockers (SDL) as a service since long, usually to privileged customers. The locker - useful for storing valuables like gold ornaments or important papers - can be operated by the customer as and when required using the keys provided by the bank.

People and Processes: Banking Twins

People versus process.jpg

The idea of a world ruled by machines has inspired many a work of science fiction. That's just one manifestation of man's machine fascination. Another - which is both more real and meaningful - is the increasing device dependence of each generation. The advent of computers has further accelerated this process and it is, today, impossible to think of a sector or industry or facet of life untouched by technology. The banking sector, in particular, has been a major benefactor of technological advances. What remains to be seen is whether this trend will make people redundant in this sector.

  1 2