Discuss, debate and exchange ideas on latest trends and opportunities in the Business Process Management (BPM) landscape. Deliberate on adding “business value” to clients, vendors, employees and various other stakeholders to enhance customer satisfaction and sustain long term partnerships.

April 1, 2019

How can Sourcing and Procurement gain from combined success stories?

I was in the process of wrapping up a sourcing project for a client, when we received a call from the secretary of a senior partner of the supplier organisation. She wanted to set-up a feedback session on the vendor selection process and their performance. Now, this seemed like some kind of a mistake. Usually, the suppliers who are not selected ask for such a feedback window. I explained to her that their organisation has been selected and the contract negotiation phase will commence soon. In fact, she was aware about the status and mentioned that their organization has this policy to request a feedback session with the client not only for the business lost, but also for the contracts won.
I found this absolutely intriguing. 

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February 27, 2019

Imbibing Safety as a Culture - A Procurement Outsourcing Focus.

The culture of safety is a mandatory requirement  for the mining industry because mining simply is dangerous work. The concept of "safety as a habit" needs to be practiced not only at mining sites but also at the workplace to ensure that importance of safety is understood by each and every employee, including the support staff of outsourced service partners. 

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January 28, 2019

Redefining Procurement Efficiency with Demand Aggregation

Value for money continues to be the focus of procurement teams. B2B brands have deployed various strategies and procurement efficiency levers to contain costs. Demand aggregation acts as key efficiency lever leading to higher buying power for the buying organization resulting in higher discounts and cost savings.

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December 24, 2018

How to Tackle the Voice Giant ?

I remember the days during my childhood, yearning for stories, fairy tales, princess, superheroes and no dearth for imagination. Some of those stories that I read as a kid always had some or the other magical responsive utilities like a talking mirror, a door or a carpet which will speak if spoken to or answer questions and show information if asked. Little did I know that I'll live to see those magical things come to life with the help of technology. Audrey, Google Assistant, Siri, Cortana, Alexa are some of those to name a few.

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December 20, 2018

AI enabled Negotiations: Are we on board yet ?

Negotiations are an integral aspect to business, in sourcing and procurement it plays a very critical role as it saves cost and gets the best deal possible. As automation and technology are drastically changing business processes, has the act of negotiation evolved along with the digitization that is sweeping the industry or does it still remain the same ?

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November 23, 2018

5 Key Trends in Automotive Sourcing

While traditional levers like Make Vs Buy, Global vs Local sourcing decisions etc. are at helm of many cost saving initiatives across the automobile industry - Let us look at 5 levers/ best practices in automotive sourcing that are gaining prominence in view of the major shifts that are happening across the industry.

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November 15, 2018

Automate or Standardize

"To automate or standardize" a relevant question in today's business process management resonates closely with a 400-year-old soliloquy from Shakespeare - "To be or not to be". 

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October 25, 2018

Women- The new trailblazers in Procurement and Supply Chain transformation.

Women have started making a positive impact in traditionally male-dominated segments of Supply Chain like procurement, warehousing and logistics. Industrial sectors such as manufacturing and mining etc. have also started opening up more and more avenues for women. companies have also started to integrate women into top management roles. Procurement too has seen women performing well at all levels starting from Procurement Specialist, Purchasing Officers, Contracts Officer, Buyers, Sourcing Leads and Purchasing Assistant to Consulting, Transformational, Change Management and Category Management Roles.

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